well yeah, once they're in the muck, they're in the muck. i think the question/debate is at what point is the hand dead... when the player pushes them, or when the dealer actually puts the cards in the muck.

in your example the ruling is simple as the nj gaming law states that a winning hand must be shown to claim the pot if it's equal action on the river. so the guy definitely had to have his hand face up to split the pot.

i agree it's the players responsibility to turn the cards up or accept the consequence of not having a claim on the pot. if you push them forward and are still able to turn them up in time i'd consider yourself lucky.

Played a few days at Borgata this week and listened to quite a few dealers make disparaging comments about the boss concerning multiple issues. Over the years I've listened to plenty of dealers in many rooms vent a little about one thing or another, but I've never heard so many dealers be so frank with their criticisms. Whether or not there's any merit to the complaints it's never a good sign to have employees openly complaining about the boss to customers.

One thing that struck a cord with me was hearing that Borg is hiring/promoting a bunch of new floorpeople but that there's a requirement to have ten years of poker room experience in order to apply. Experience in other relevant areas such as Customer Service don't count. If true, that's nuts. There's no way that a person needs that many years of specific poker room experience to be a good floorperson or supervisor. And it's foolish not to value other relevant work experience. If this report is true then it indicates that management has a poor understanding of the skills it should be looking for in its employee base and it's understandable why the dealers are getting upset.

I like the idea of requiring knowledge of the rules of poker and experience. I played in a poker room all summer where no one knew what the rules were! The Borgata dealers complain because they have been working without supervision for ten years. I approve of any steps taken to bring them under some sort of supervision. Of course they are going to complain. They have had a nice life Like a fox guarding the hen house and of course are going to rebel against the idea of doing their jobs competently!

I haven't heard much complaining, and a ton of floor are dual rate, iow, dealers and floor. I have about 80 hours a month in at Borgata this year. btw, does the Poker room manager check into this thread like Stan used to do? I have not seen him.

To be clear only one dealer commented on the experience requirement for the new floorpeople. None of the others made any comments about how the new boss was managing or treating staff; all of the other comments were about actions and decisions that directly affect the customer.

The dealer who commented about the experience requirement, and is a top notch dealer in my opinion, was not complimentary of how the current floorpeople operate. So, I think he agrees with you Dipce. And I agree with both of you. His issue was that too many of them have bad interpersonal skills and are lax in their jobs. Like some other dealers at Borgata he came to poker after 10+ years working in customer facing jobs and/or with experience in employee management. But he and others don't have 10 years in poker so they are not eligible to apply for the new jobs.

It doesn't take anywhere near 10 years experience working in a poker room to know the rules and procedures. 2 or 3 should be sufficient for anyone who has what it takes to move up the ladder. A solid dealer with that much poker experience plus good customer service and/or people management experience from another career should be valued, not ignored.

On the other question - someone from Borgata Poker occasionally posts here now but it is not the top boss. And he/she doesn't share information or respond to posts anywhere near as often as Stan did. If you consider that and the content of my reply to Dipce we get a good understanding about the new boss's understanding of customer service. He was great with his own one-to-one customer service in his job at Taj and as host at Borgata and players had high hopes for him in his new roll, but it's becoming apparent that doesn't know how to move from one-to-one to one-to-many. That is, he's great on an individual basis but hasn't been great working and communicating with large audiences.

I am satisfied with the communications via
the Borgata Poker Blog http://www.borgatapokerblog.com/
and in this medium. There are many ways to
communicate with the masses. Though I may wish all
poker room directors put on their gladiator outfits and
step into the 2+2 ring, it is not a requirement.
I have sent a PM to Borgata Poker
and received a response.
I am sure they check the thread and
you can send a message as well with any questions.
-----------------------------------------------------
04-08-2013, 07:33 PM
Posted By Borgata Poker

Borgata management will continue to respond in this thread. Thank you for your continued support!

Is the Monday morning bounty tournament still scheduled for tomorrow or is it canceled for the open tournaments?

The rule as I understand it is, when a hand is in the muck it can be retrieved if it is readily identifiable and in the best interest of the game.

So, basically the only way to be sure the hand is dead is if the dealer buries the cards into the muck. Otherwise, if it's retrievable, it can become live depending on the situation.

I had a hand pulled out of the muck because on the river I bet out and won the side pot, forgetting the main. Floor asked the dealer if she could identify the cards, she said yes, and they flipped them up.

Congratulations on 3M views!

Stan

Come backkkkkk Stannnnnnnnnnnnnnn

makes sense. honest mistake in that situation and you weren't trying to angle anything.

lol

I had to think what 3M meant.

And it is South East now......just saying.

As far as Borgata goes, I hear grumbling about getting forced out, all the time, and watch the dealers cash out ( which I should not be able to do ) with less cash then they used to, as a result.

I've been there about 80 hours a month for a year and that is the only consistent complaint. Oh yes, a lot of them think that the chairs contribute to their upper back and arm pain, but that is their posture. They just need to sit up straight and deal without hunching over, and so on.

As far as 10 years goes, if you were looking to set the bar high, than that would be it. I have no problem with that. However, they may or may not wind up getting folks with that much experience. That is not a big deal.

The other issue that came up when the ROE came back for a visit was the visibility of the boss. They would all like to at least see the boss every once in awhile. ROE, ruler of the east. It was funny that the ROE was entirely available to 2+2 but not the poker room. Nevertheless, no one had any complaints of substance about that. It is like the 10 year experience issue. The place will not run any different if the floor does a good job and you can do a good job with a few weeks experience if you know the rules.

Planing on playing day 1b 1st event, if i get there around noon tomorrow (1a) to buy in, will there still be open seats available?

you should have no problem whatsoever doing that.

I would check. Last week when I was there, the buzz was they already had THREE THOUSAND signed up for the first event. That is probably OK, but well, three thousand is a lot of runners.

wow ill call and check then thanks.

also is there a seafood buffet anywhere on Tuesdays?

Does anyone know if you can register for these events with a credit/bank card?

You CAN NOT unfortunately....all cash at the counter.....

Harrah's buffet isn't specifically a seafood one, but it does have a wide selection of seafood.

Damn. Thanks

Ok thanks, craving crab legs

How is the buffet at Resorts? I see its $10 extra for all u can eat snow crab legs any day of the week.

Anyone know what the registration at borgata is like right now? Or if there's somewhere I can find out? I remember last year it was practically out the door.

no crab legs at harrahs during the week. Lots of seafood though. There is some seafood at Borgata buffet as well. There is more at Harrahs.

Being from Maryland, I have never had crab in AC.

I'm looking for on an update on the 3-5 game. How many tables going mid-day on weekdays? Weeknights? Weekends?

Thanks!

Joe