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Borgata Hotel Casino & Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.08.16 Borgata Hotel Casino & Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.08.16

04-15-2022 , 12:01 PM
Quote:
Originally Posted by BigBlue56
Back from a short trip with the wife. Played mostly NLH 1/3, but kept putting my name on the list for PLO 2/2, managed to play a couple sessions of PLO Sunday night (in between dinner, cigars and NLH).

Casual trip. We enjoyed meals at/from our usual favorites (N.O.W., Izakaya, MGM Sportsbook). Got a few good cigars in at and near the slots machines (even binked a few small bonuses to walk away plus). Headed to Morton's at Caesars to use a gift certificate. Boy was Caesars dead (Wednesday afternoon/evening), but there are a lot of renovations. Poker room area is in a 'being renovated' area,unsure if anything is happening to the room/tables etc.



Nice to see a majority of the dual rate dealer/floors are solid dealers. They are professional, friendly and appear able to use both common sense and humor.

It was my first time playing PLO in a casino.
Session 1: New game and a couple table co-captains. Fortunately they were nice and helped move the game along for those (players/dealers) who weren't 100% confident.

Blinds were 2-2 and players could call 2 or raise to 5. The 'pot' sizes were rounded to the nearest 5, making it easier for all. Unsure what would have happened if you wanted to bet a non-multiple of 5 on a later street, but nobody tried other than all-ins.

Running it twice: i never played in a casino game that allowed it. First orbit with a small stack I shoved top set (no redraws) and V immediately said call and asked "Once or Twice". Dealer paused. I felt like i had to run it twice from a 'never had the chance to do that before' perspective and agreed to twice quickly. Good thing as he hit his flush on the 1st runout and the 2nd was clean and mine.

Issues: I had a small learning curve getting used to peeling 4 cards. Never got quite used to it, and felt like I slowed the game down a little bit as a result. Other players were better, some were worse and simply picked the cards high off the table and even held them back a little at chest/face height to see.


Session 2: 1 game going. I say at 1/3 with my name on the list and they called players for a 2nd table. Never ended up opening, but a spot opened on the first/only table and I moved.

Lots of action, but I folded more than I've ever folded before. Worked out and one large pot ended up to be at least 90% of my overall profit for the combined sessions.

Never got a game going Mon, Tues or Wed when I was available.



Dealers still pretty solid.
However: One seemed very petty/vindictive and called for the floor to card a player who walked into the room. They commented about carding that player every time and even after that player was seated at another table they sent the floor to check. Weird. Player came over and showed the ID to the dealer and wanted to know what the problem was. Dealer commented that they remembered the player and even took a guess as to the last name. Sounded like a stereotypical last name, but could have been correct, close, a poor joke or harassment. Player just wanted to go play and did.


Still a generous sprinkling of life-nits in the room.
We (mostly) all know the rules of poker and the rules of etiquette.
Borgata even has a printed poster about etiquette, including:
-- If a player expects to show a winner, they should show immediately.
-- It is considered impolite to use IWTSTH as a "needle"
Player A was a bit loose and aggressive and I played with him on Monday night for a few hours.
Player B was also a bit loose and aggressive, was sitting on a stack of $1200+ and was not fluent in English.
A few hands involved Player A betting the river, player B calling and quickly showing a winner, leading Player A to muck.
Life Nits C, D and E felt compelled to instruct Player B not to show his hand first when calling.
When B didn't understand (or at least pretended not to) C/D/E called the floor over, and then requested the Spanish speaking floor to translate and decided they were going to use IWTSTH when Player A said he never had to show his cards.
To his credit A understood everything, including the knowledge that if necessary he could turbo muck at showdown.
I spoke to one of the floors to see if they would allow IWTSTH and they smiled and said they would. Shame.
As it turns out, it was never invoked after all. I don't recall if there were more instances that could have warranted it, but at least it quieted them down.

Looking forward to some more trips this summer. Parx is a lot closer to me, but I haven't been since they moved to the main building. Having a room and/or place to smoke a cigar is more important than the driving distance.
A few months ago a trouble-making reg at my table hit a high hand but loudly insisted that he didn’t want it and Borg let it go.

About a month later he hit another one and again insisted that he didn’t want the money. This time the floor required him to show his ID anyway “for the records”. The reg told them he didn’t have an ID on him, so they tossed him out. It’s a NJ requirement that you must have ID on you if asked for any reason.

Later some floorpeople and dealers were chatting amongst themselves but within earshot of some of us players. Poker room management doesn’t support them when they toss unruly players but there’s nothing the boss can do to stop them from tossing someone who doesn’t have ID.

I’d make a wager that that is at the root of what you observed.
Borgata Hotel Casino & Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.08.16 Quote
04-15-2022 , 12:24 PM
Quote:
Originally Posted by FromACtoLV
For everyone talking about tier level and comped rooms, your tier level has NOTHING to do with room offers other than gold gets fees waived.

Room offers are based on average play per day.

So 1 day a month where you play 10 hours gets better room rates than 15 days a month at 3 hours per day.
This is true but it’s your tier credits earned per day that determines the room offers according to the poker room manager. Although currently the system is so screwy I’m not sure he even knows.
Borgata Hotel Casino & Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.08.16 Quote
04-15-2022 , 01:08 PM
Quote:
Originally Posted by IgorSmiles
This is true but it’s your tier credits earned per day that determines the room offers according to the poker room manager. Although currently the system is so screwy I’m not sure he even knows.
That is how it was explained to us by the previous poker director but since the start of the new year there’s been a change in the formula that they won’t explain to us. Average daily play (or tier points earned per day if you prefer) is clearly not the only factor anymore.
Borgata Hotel Casino & Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.08.16 Quote
04-15-2022 , 01:32 PM
Here’s what I see now, flat $59 per day even on weekdays. I only play poker but had comped weekend roomed since 2016. Starting 4/1 I’ve had no comped rooms any day of thr week, although seems like weekend is discounted down to same as weekday
Borgata Hotel Casino & Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.08.16 Quote
04-15-2022 , 03:06 PM
Quote:
Originally Posted by cockpit
That is how it was explained to us by the previous poker director but since the start of the new year there’s been a change in the formula that they won’t explain to us. Average daily play (or tier points earned per day if you prefer) is clearly not the only factor anymore.
No my info is from the current guy. I don’t think it’s that they won’t explain it to us.
I suspect they truly don’t know. I average 12hrs/day so 24 tc and used to get m-sun comp currently getting squat. The only way to verify that the formula has changed is to find someone who gets 24/day from the pits and see if they are getting better offers. Maybe they’ve just raised the threshold across the board.

Edit to add: actually it’s 150 tc/hr. So it would be great to find someone who earns 1800 tc/ day from pit games and see what they’re getting. Without that we can only guess.

Last edited by IgorSmiles; 04-15-2022 at 03:13 PM.
Borgata Hotel Casino & Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.08.16 Quote
04-15-2022 , 03:23 PM
The other thing the manager told me was “we’re merging three different systems and building a bridge to have one talk to the other….” Etc etc.

So it’s tough to tell how much of the cut is intentional and how much is a product of all the system quirks. It’s likely a bit of both and why we can’t get any straight answers at least until or if ever they iron out their systems.
Borgata Hotel Casino & Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.08.16 Quote
04-15-2022 , 04:00 PM
There are a few things going on. They have several different ranking levels to get rooms, with cutoffs on the amount of play it takes to hit a higher level. They made it a little tougher starting last year sometime.

Second, they appear to have fewer rooms available in the summer due to labor shortages. That was the case last year, and I'm not sure if it'll be resolved or not this year. They use seasonal workers from outside the country and have had issues bringing as many in. They don't need as many rooms the rest of the year, so they don't like to keep a full staff employed year-round. So that's a supply shortage.

Third, there's inflation, which is driving up costs in general. So maybe our play used to be worth like $150 in room comps to them, and they used to account for a room at a rate < $150, but now with inflation it's more like $200 for a room, so we're not getting offers. And since there are levels and it's not a sliding scale, it's not like you'd just need to generate X% more play to get to whatever they count a room as, you'd need to jump another level - which may not be possible off poker.

I'll say this: I'd be pretty surprised if anyone started getting any free rooms before September.
Borgata Hotel Casino &amp; Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.08.16 Quote
04-15-2022 , 04:03 PM
Sorry if this already has been discussed, but did the Borg do away with the Gold card holders' two-buffets-for-$25 in comps?
Borgata Hotel Casino &amp; Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.08.16 Quote
04-15-2022 , 04:04 PM
Quote:
Originally Posted by IgorSmiles
No my info is from the current guy. I don’t think it’s that they won’t explain it to us.
I suspect they truly don’t know. I average 12hrs/day so 24 tc and used to get m-sun comp currently getting squat. The only way to verify that the formula has changed is to find someone who gets 24/day from the pits and see if they are getting better offers. Maybe they’ve just raised the threshold across the board.

Edit to add: actually it’s 150 tc/hr. So it would be great to find someone who earns 1800 tc/ day from pit games and see what they’re getting. Without that we can only guess.
Somebody knows what the new formula is and is not passing it on to the players. If the poker director doesn’t know what it is then he should be working his ass off to find out what the hell is going on.

Raising the threshold is part of the story but not the whole of it. Some players have been continuing to get offers while others with even higher avg daily play have lost theirs.

Maybe total play in a month is now a factor. Maybe your distance from Borgata is now a factor. Maybe card type is now a factor. Maybe this and maybe that. Somebody knows what changed because somebody approved the changes.

Edit: FWIW I had conversations with people in the marketing department and with VIP hosts to try to get to bottom of why my offers vanished in mid-Feb. They looked at my play history and thought it was odd. They said this was something for the poker director to look into. They would speak to him and have him contact me. I never heard from him.

Last edited by cockpit; 04-15-2022 at 04:17 PM.
Borgata Hotel Casino &amp; Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.08.16 Quote
04-15-2022 , 04:54 PM
Is Amphora lounge still $12.50 in comps.and can you
still opt for the buffet instead?
Whats the days and hours amphora is open. thanks
Borgata Hotel Casino &amp; Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.08.16 Quote
04-15-2022 , 05:01 PM
Quote:
Originally Posted by McMelchior
Sorry if this already has been discussed, but did the Borg do away with the Gold card holders' two-buffets-for-$25 in comps?

No, they didn't do away with it. We did that this past trip.


Quote:
Originally Posted by Ubetdude
Is Amphora lounge still $12.50 in comps.and can you
still opt for the buffet instead?
Whats the days and hours amphora is open. thanks
Yes Amphora is for gold+ and $12.50 in comps.
I think they are open every day, early dinner to late dinner approx timing.
Borgata Hotel Casino &amp; Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.08.16 Quote
04-15-2022 , 05:08 PM
Quote:
Originally Posted by cockpit
Somebody knows what the new formula is and is not passing it on to the players. If the poker director doesn’t know what it is then he should be working his ass off to find out what the hell is going on.

Raising the threshold is part of the story but not the whole of it. Some players have been continuing to get offers while others with even higher avg daily play have lost theirs.

Maybe total play in a month is now a factor. Maybe your distance from Borgata is now a factor. Maybe card type is now a factor. Maybe this and maybe that. Somebody knows what changed because somebody approved the changes.

Edit: FWIW I had conversations with people in the marketing department and with VIP hosts to try to get to bottom of why my offers vanished in mid-Feb. They looked at my play history and thought it was odd. They said this was something for the poker director to look into. They would speak to him and have him contact me. I never heard from him.
Unless your name is Wendeen Eolis you're drawing dead to getting an answer from the poker director. He didn't give too many ****s before and now that he's on his way to retirement the number of ****s given went all the way down to zero.
Borgata Hotel Casino &amp; Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.08.16 Quote
04-15-2022 , 05:22 PM
It couldnt hurt to follow up with him. When I spoke to him he was polite and direct and so was I.
Borgata Hotel Casino &amp; Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.08.16 Quote
04-15-2022 , 05:40 PM
Quote:
Originally Posted by IgorSmiles
It couldnt hurt to follow up with him. When I spoke to him he was polite and direct and so was I.
He’s almost always cordial. But what does it tell you that he’s been asked the same questions about reduced room comps hundreds of times from dozens and dozens of players starting at least three months ago and he still had no answer for you?

“I can’t do nuttin about it” *shrugs shoulders* “They won’t tell me anything”.
Borgata Hotel Casino &amp; Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.08.16 Quote
04-15-2022 , 09:17 PM
Quote:
Originally Posted by cockpit
A few months ago a trouble-making reg at my table hit a high hand but loudly insisted that he didn’t want it and Borg let it go.

About a month later he hit another one and again insisted that he didn’t want the money. This time the floor required him to show his ID anyway “for the records”. The reg told them he didn’t have an ID on him, so they tossed him out. It’s a NJ requirement that you must have ID on you if asked for any reason.

Later some floorpeople and dealers were chatting amongst themselves but within earshot of some of us players. Poker room management doesn’t support them when they toss unruly players but there’s nothing the boss can do to stop them from tossing someone who doesn’t have ID.

I’d make a wager that that is at the root of what you observed.
Players who hide their identity usually fall into 4 categories IMO:

1. Illegal alien with no ID
2. Don't wanna lower their ratings from table games
3. Owe child support or other gov't agencies and are afraid they might find out
4. Have outstanding warrants.

I don't mind that they ask for ID when someone is acting suspicious like that, I've played with some extremely deep hard criminals in the past, some were white collar crimes and one was serial bank robber who was a bad reg that kept donating money week after week until he got caught (he was called the silent bandit) so it's good that alert supervisors are taking an initiative to weed these guys out.

Quote:
Originally Posted by Ubetdude
Is Amphora lounge still $12.50 in comps.and can you
still opt for the buffet instead?
Whats the days and hours amphora is open. thanks
Closes at 11 wknds, I think 10 weekdays. If you're looking to drink, go to Amphora, but if you're looking to eat just go to the buffet even if it's 10 bucks or so more (that's my opinion)
Borgata Hotel Casino &amp; Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.08.16 Quote
04-15-2022 , 11:07 PM
Quote:
Originally Posted by cuserounder
Sometimes in these situations it's helpful to point out that by invoking IWTSTH they're essentially accusing that person of cheating. That backs some people off.
I once had a guy try and say he wanted to see my hand when he bet river i called and I lost. I told him he's accusing me of colluding with him and he started screaming he can see my hand which I slammed into the muck.
Borgata Hotel Casino &amp; Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.08.16 Quote
04-15-2022 , 11:10 PM
Quote:
Originally Posted by IgorSmiles
It couldnt hurt to follow up with him. When I spoke to him he was polite and direct and so was I.
He's polite.
And useless.
Borgata Hotel Casino &amp; Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.08.16 Quote
04-16-2022 , 12:24 AM
Quote:
Originally Posted by borg23
I once had a guy try and say he wanted to see my hand when he bet river i called and I lost. I told him he's accusing me of colluding with him and he started screaming he can see my hand which I slammed into the muck.
That’s bad etiquette on his part.
Borgata Hotel Casino &amp; Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.08.16 Quote
04-16-2022 , 01:26 AM
Quote:
Originally Posted by cuserounder
Sometimes in these situations it's helpful to point out that by invoking IWTSTH they're essentially accusing that person of cheating. That backs some people off.
I did. I suspect they know and don't care. They want free information, or to try to humiliate/shame the player into showing an outright bluff or weak hand.

The players didn't seem to change their levels of play (loose and aggressive). So maybe no harm no foul?


Quote:
Originally Posted by borg23
I once had a guy try and say he wanted to see my hand when he bet river i called and I lost. I told him he's accusing me of colluding with him and he started screaming he can see my hand which I slammed into the muck.
I think it maybe time to tweak the rules for cash games.
Borgata Hotel Casino &amp; Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.08.16 Quote
04-16-2022 , 07:35 PM
Quote:
Originally Posted by BigBlue56
No, they didn't do away with it. We did that this past trip.




Yes Amphora is for gold+ and $12.50 in comps.
I think they are open every day, early dinner to late dinner approx timing.
thanks. Is borgata still matching ceasers diamond card?
Borgata Hotel Casino &amp; Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.08.16 Quote
04-16-2022 , 08:05 PM
Quote:
Originally Posted by Ubetdude
thanks. Is borgata still matching ceasers diamond card?
You're way more likely for this sort of question to get an accurate up to date answer by just calling them fwiw
Borgata Hotel Casino &amp; Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.08.16 Quote
04-17-2022 , 11:06 AM
Quote:
Originally Posted by borg23
He's polite.
And useless.
I like the poker manager and enjoy speaking with him. He makes me laugh. I would not say he is useless. He is very useful to himself.
Borgata Hotel Casino &amp; Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.08.16 Quote
04-17-2022 , 12:58 PM
Friday is the spring fever high hand promotion. Poker room probably gonna be busy
Borgata Hotel Casino &amp; Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.08.16 Quote
04-18-2022 , 10:19 PM
Not a frequent poster but just wanted to share this issue. I mostly play 2/5 5/10 but when my wife comes down I often sit with her at the 1/3 game for a little bit. She had not played in a year or so due to covid but was excited to start up again. She sat down to play and I joined her a few minutes later. To her right two seats down was a very obnoxious obviously drunk guy. He ended up losing a pretty decent sized pot to the guys on my wife’s immediate right because he read his hand wrong. Upon winning the hand the guy to my wife right asked her a question as he was new to the game. Immediately the drunk guy who had lost started accusing my wife of cheating and helping the guy next to her. My wife asked the dealer to call the floor so she could ask for a table change. The dealer ignored her so I asked floor to please move my wife to a new table as at that point he was getting louder and three other people were asking him to calm down.

The floor said sure I’ll move her. And then told the drunk man if he had an issue to please come speak to her. I went over assured my wife that she would be moved. For the next five minutes this man continued to be loud, belligerent and uncontrollable. Cursing as if he was trying to prove a point. Again I went to the floor and asked her to please move her as we were trying to resolve this issue quietly.

As I walked away. I see the floor sitting others to different table ignoring my and my wife’s request (dealer was silent). We decided to leave but I decided to talk with the floor for a third time. And explained how her obvious dismissal of my wife’s reasonable request was dismissed. I explained that a woman being yelled at by a man, drunk or not was not appropriate and we were not asking for anything unreasonable. Just a change of tables. The most she said was. “ sorry I was busy I couldn’t just move her. I had others I needed to sit”

I obviously know this post will not change much but as someone who enjoys having his wife play a game he loves it’s disheartening to see how far a casino will dismiss a request. At the end of the day me or her are not naive to know that women have a tougher time at the poker tables. But when a woman needs a little help it should be given.

Sorry for the long post. But needed to share

Last edited by dinesh; 04-19-2022 at 04:13 PM. Reason: remove privacy violation
Borgata Hotel Casino &amp; Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.08.16 Quote
04-22-2022 , 11:55 AM
Quote:
Originally Posted by mikexcx
Not a frequent poster but just wanted to share this issue. I mostly play 2/5 5/10 but when my wife comes down I often sit with her at the 1/3 game for a little bit. She had not played in a year or so due to covid but was excited to start up again. She sat down to play and I joined her a few minutes later. To her right two seats down was a very obnoxious obviously drunk guy. He ended up losing a pretty decent sized pot to the guys on my wife’s immediate right because he read his hand wrong. Upon winning the hand the guy to my wife right asked her a question as he was new to the game. Immediately the drunk guy who had lost started accusing my wife of cheating and helping the guy next to her. My wife asked the dealer to call the floor so she could ask for a table change. The dealer ignored her so I asked floor to please move my wife to a new table as at that point he was getting louder and three other people were asking him to calm down.

The floor said sure I’ll move her. And then told the drunk man if he had an issue to please come speak to her. I went over assured my wife that she would be moved. For the next five minutes this man continued to be loud, belligerent and uncontrollable. Cursing as if he was trying to prove a point. Again I went to the floor and asked her to please move her as we were trying to resolve this issue quietly.

As I walked away. I see the floor sitting others to different table ignoring my and my wife’s request (dealer was silent). We decided to leave but I decided to talk with the floor for a third time. And explained how her obvious dismissal of my wife’s reasonable request was dismissed. I explained that a woman being yelled at by a man, drunk or not was not appropriate and we were not asking for anything unreasonable. Just a change of tables. The most she said was. “ sorry I was busy I couldn’t just move her. I had others I needed to sit”

I obviously know this post will not change much but as someone who enjoys having his wife play a game he loves it’s disheartening to see how far a casino will dismiss a request. At the end of the day me or her are not naive to know that women have a tougher time at the poker tables. But when a woman needs a little help it should be given.

Sorry for the long post. But needed to share
Unfortunately, someone abusing a player is not reason for the victim to jump to the top of the table change request list. Cursing was sufficient reason to remove the abuser from the poker room without a warning. That's what should have been done.
Borgata Hotel Casino &amp; Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.08.16 Quote

      
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