Rest assured that the Full Tilt Poker software is not rigged, fixed, or biased toward or against any player.
Keep in mind that poker is different from other forms of online betting, as you never play against the house. If you lose funds, they are only lost to other players and never to Full Tilt Poker. Rake and tournament fees are unaffected by who wins or loses, as our rake is always collected from the winner of the hand, and our tournament fees are collected at the beginning of the tournament. As you can see, there would be no benefit for us to rig the deck in favor of individual players.
Remember that our software allows you to record every hand played. If our software dealt cards in a dishonest manner, the evidence would be available to anyone who had played for an extended period of time.
For a more detailed analysis of the theories surrounding fair play on online poker sites, we recommend visiting any of the popular online poker discussion forums. Many knowledgeable and experienced poker players contribute regularly to these forums, and all of them have experienced the effects of negative variance at one time or another.
We assure you that when you play at Full Tilt Poker, you're playing a game that is fair and equitable to all players. Our business depends on providing every player an honest game.
We hope your luck takes a turn for the better, and if you have any questions or comments, please let us know.
Regards,
Chris
Poker Specialist
Full Tilt Poker Support
There you have it. The Full Tilt Guarantee.