Trip Report: Went to Encore for a third time last night (Thursday night), an 8 hour session this time
Dealers - still hit and miss; There are some truly great ones, and still a bunch of bad ones. Some of the bad ones aren't bad just because they are new and slow and/or timid, some seem like they have plenty of experience, but just kinda stink at dealing. One guy I had was practically silent the entire time, didn't say hello, never called the action unless he had to, etc. Another one just never seemed to be able to correctly tell how many chips were bet on the first try ever.
Food - This time I had the Turkey sandwhich, which was pretty good (tons of turkey, avocado, bacon) and the breakfast burrito, which was great (very filling, good protein, fingers don't get greasy at all from the burrito wrap). However, the speed and quality of the food service is all over the place. Both times I ordered food they came back with it within, I dunno, what felt like aroudn 10 minutes or less. Meanwhile another guy on my table ordered a chicken caeasar salad, finally an hour later they dropped off a cobb salad, he had the dealer hit the food button again so he could tell a food guy they gave him the wrong thing, one hour later he finally got his caeaser salad. Another guy on my table paid for his food via credit card but left white chips in the book for a tip; the food guy must have dropped them along the way and thought the guy didn't tip him at all so he came back to run his credit card again and when he came back a third time is when the guy figured out the chip snafu, it was all quite strange. So in short you never know what you're gonna get when you order food at the table it seems.
Waitresses/Drinks - Still completely hit or miss. There was periods of time at my table last night where multiple waitresses were serving us, meaning as soon as one took orders, another would be asking for orders before the first one had even come back. Other times it seemed like we went a decent while without seeing one at all. I will say no matter how good the waitress is, they all seem to disappear after taking orders before returning longer than at any other casino I've ever been to, for some reason.
Parking - continues to be easy-breezy, when you arrive its easy to find a spot, when you leave the desk will just blip your ticket without asking any questions and it's free. I hope this never changes but presumably it will eventually.
Action - This place continues to be great, I've only played $2/$5 but so far for me 3 tables over 24 hours of play have all had more recreational players than regulars.
Quirks - At $2/$5, the whites don't play for any bets on any street, which is awesome, but they also don't play for all-ins, which makes no sense?
I still can't get a handle on chip runners. Sometimes if you need more, the dealer will call a chip runner and you play with invisible money until they return (which still ALWAYS takes forever). But then other times, they'll sell you what you need from their tray, then eventually when the tray gets low, they'll call a chip runner to re-fill their own tray with all the cash they've accumulated. This makes sooooo much more sense then ever having the players deal directly with the chip runners (other than at first buyin which is understandable), so why don't all dealers do this?
The tiny water bottles they give you if you ask a waitress for a water are filled to the ABSOLUTE top, so always spill out over player's hands, clothes, chips, and/or cards every time they are first opened. Stop filling them so much!
Quote:
Originally Posted by FishFry1984
You’re missing the $1000, $5000, $25,000 and $100,000 chip denominations sir. Just saying
One down, three to go!