wat

I can believe they cleaned the room mistakenly, but I'm shocked there wouldn't be a procedure for when the irate customer shows up and wants their stuff back.

haha, wow, that's ridiculous. I will say that one thing that sort of irritates me is that the cleaning staff seems....overly enthusiastic...about cleaning the room.

My situation:
1) I do NOT like my room being cleaned when I am in it (I think its weird to have my stuff gone thru, has nothing to do with concern about theft), so I just leave the busy sign up.
2) I normally stay up very late and sleep very late when at the borgata (2PM or later.)

-Their policy seems to be to call, multiple times, to ask if you want your room cleaned (always wakes me up)
-If I dont answer (normally too sleepy and dont get to the phone in time), I have had them knock on my door, and when I dont answer they simply come in despite the sign more than once. Also have had them unlock the door, open it slightly, and then close it on multiple occasions... IDK whats up with that.

TBH it kind of irritates me because I feel like I have no privacy in my room, and no way to lock the housekeepers out when I am not in the room, so it sort of makes me feel forced to stay in my room during regular cleaning hours to make sure no one comes in...

Obviously ive had nothing like this happen, but this horror story now makes me even more nervous about leaving my room unattended.

well, if you're in the room, just close the latch so they can't open the door (without bolt cutters)

I've also disconnected the phones on occasion so they can't call me (that is truly annoying imo)

Time for a live game report Monday Morning 6:30am

(14) Live games


(1) 20-44 LHE
(1) 40-80 LHE
(1) 80-160 LHE


(1) 30-60 Mixed
(1) 150-300 Mixed


(4) 1-2 NL
(3) 2-5 NL
(2) 5-10 NL


BBJP $502,870


Stan

I have been going to the Borgata and staying in a room pretty much every week since November. That's a lot of stays. I put the Do Not "Tidy Up" or whatever it's called on the door when I go to bed.

My policy when I go to a hotel is I do not want the room cleaned. At all. Ever. I am not a slob, I keep the room very clean on my own, and I don't want the bed made at all either. I also have an aversion to housekeeping since having $900 ripped off by the Tropicana housekeeping staff some years ago.

In any case. In all the time I have been going to Borgata I have never had the housekeeping staff violate the sign. They don't knock. They don't call. They just simply ignore my room when the sign is on the door and the room does not get cleaned. Which is exactly what I want.

I go more or less every weekend and they ignore the sign quite often. I've also had them either take the sign off or flip it around and then clean my room while I'm downstairs.

I heard from someone that they have to do a certain number of rooms to get paid and if they don't reach that number they have to go to another floor or something so that's why they do everything they can to get in your room (including asking to call in on your phone that the room has been done).

You just have to be super vigilant and tell them not to clean your room in strong, clear language and they will leave you alone most of the time.

And it goes without saying--don't leave anything of value in your room ever, even for a short period of time.

I've also had experienced where the maid service ignores the signs, but this generally only happened after their third or fourth go-around.

Is it possible to tell the person at the desk when you check in that you do not want to be disturbed at all?

That is what I'd like to know also. I am going on Thursday and I will try to specify "do not clean" at check-in and see what they say.

BBJP $515,350

Stan

I always flip those on people's doors while I'm walking down the hallways. So you shouldn't blame housekeeping. Lol

I've never left all my luggage in a room, but my girlfriend has forgotten an iPod and her earrings (she has like 13 piercings between her 2 ears so it wasn't just 1 pair) and they just send you to security for the lost and found who inevitably tells you nothing was turned in. They should definitely have a better procedure in place for this. One that doesn't have 3 different departments of the casino failing to communicate with each other and inevitably just losing everything.


This isn't funny and you're a douchebag

Agree, you are a douchebag and I pre-hate your guts.

Actually...unless it changed it think $3 goes to the city. Anything above goes to the casino.

This seems to be the general consensus. Can't really disagree. Just quit blaming the housekeeping staff.
Btw, this is fun to do when you're drunk. As well as screaming through the halls at 2:30am.
Weeeeeeeeeeeee

the housekeeping staff at Borgata I find to be the best trained at observing 'do not disturb' signs, which i tape onto the door using scotch tape, - make sure you check your room twice before you check-out for any items you may be leaving behind, and due to the 11 am check-out, I now play during the day and sleep at night, - sleeping in past your check-out time not recommended...

damn I love this place can't wait to get there tomorrow ;D

I'm pretty sure that just hanging the one on the doorknob works just as well.

I've had them call and knock around 2pm or later if I haven't left the room and left the sign up. As someone else mentioned, I am very clean and don't need my bed made every day if it's just me sleeping in it.

Sometimes, when heading downstairs, I will just stop and exchange some dirty towels with the housekeepers. As long as I don't run out of towels, I don't need them in my room.

Time for a live game report monday 6:00pm


(24) Live games


(2) 2-4 LHE
(1) 3-6 LHE
(1) 10-20 LHE
(1) 80-160 LHE


(1) 30-60 Mixed
(1) 75-150 Mixed


(9) 1-2 NL
(6) 2-5 NL
(2) 5-10 NL


BBJP $515,350


Borgata Spring Poker OPen April 4 - 20, 2012


Wednesday April 4

(1041) Event #1 11am $500 + $60 Deep Stack NL (Re-Entry) $300,000 Guaranteed
(139) Event #22 4pm $200 + $30 Deep Stack Semi Turbo NL (Re-Entry)
(167) Event #23 7pm $150 + $30 + $20 Yellow Chip Bounty NL


Thursday April 5

(329) Event #2 11am $350 + $50 + $100 Black Chip Bounty NL
(080) Event #3 3pm $400 + $50 HORSE
(255) Event #24 7pm $100 + $20 + $100 Black Chip Bounty NL


Friday April 6

(308) Event #4 11am $400 + $50 Big Stack NL (Re-Entry)
(154) Event #25 7pm $200 + $30 + $100 Black Chip Bounty NL


Saturday April 7

(162) Event #5 11am $700 + $70 NL (Re-Entry)
(054) Event #6 3pm $350 + $50 Omaha H/L 8B
(129) Event #26 7pm $200 + $30 + $100 Black Chip Bounty NL


Sunday April 8

(193) Event #7 11am $260 + $40 Deep Stack Semi Turbo NL (Re-Entry)
(116) Event #27 3pm $170 + $30 Six Max Deep Stack Semi Turbo NL (Re-Entry)
(108) Event #28 7pm $100 + $30 + $50 Double Green Chip Bounty NL


Monday April 9

(346) Event #8 11am $350 + $50 Deep Stack NL (Re-Entry)
(117) Event #9 3pm $250 + $30 Big Stack PLO (Re-Entry)
(146) Event #29 7pm $150 + $30 + $50 Double Green Chip Bounty


Tuesday April 10

(229) Event #10 11am $350 + $50 + $100 Black Chip Bounty NL
(189) Event #30 3pm $200 + $30 Survivor NL (~1 in 10 wins $2,000)
(130) Event #31 7pm $150 + $30 NL


Wednesday April 11

(1105) Event #11 11am $200 + $30 Big Stack NL (Re-Entry) $100,000 Guaranteed
(081) Event #12 4pm $350 + $50 PLO 8B
(194) Event #32 7pm $150 + $30 + $100 Black Chip Bounty NL


Thursday April 12

(245) Event #13 11am $400 + $50 Six-Max Seep Stack NL
(163) Event #33 3pm $400 + $50 Survivor NL (~1 in 10 wins $4,000)
(158) Event #34 7pm $100 + $20 + $100 Black Chip Bounty NL


Friday April 13

(150) Event #14 11am $1,000 + $90 NL (Re-Entry)
(323) Event #15 12pm $350 + $50 Deep Stack NL (Re-Entry)
(080) Event #35 3pm $270 + $30 Championship Qualifier (~1 in 10)
(164) Event #36 7pm $200 + $30 Deep Stack Semi Turbo NL (Re-Entry)


Saturday April 14

(156) Event #16 11am $1,000 + $90 Six-max NL (Re-Entry)
(097) Event #37 12pm $135 + $25 Championship Qualifier (~1 in 20)
(091) Event #38 4pm $540 + $60 Championship Qualifier (~1 in 5)


Sunday April 15

(145) Event #17 11am Day 1A $2500 + $200 BSO Championship Event $1 Million Guaranteed
(096) Event #39 12pm $270 + $30 Championship Qualifier (~1 in 10)
(065) Event #40 3pm $540 + $60 Championship Qualifier (~1 in 5)
(124) Event #41 7pm $270 + $30 Championship Qualifier (~1 in 10)


Monday April 16

(375) Event #17 11am Day 1B $2500 + $200 BSO Championship Event $1Million Guaranteed
(520) Total

(???) Event $42 6pm $150 + $30 + $20 Yellow Chip Bounty NL


Tuesday April 17

Event #18 11am $400 + $50 Deep Stack Semi Turbo NL
Event #43 6pm $100 + $20 + $25 Green Chip Bounty NL


Wednesday April 18

Event #19 11am $170 + $30 Deep Stack NL (Re-Entry) $75,000 Guaranteed
Event #44 6pm $100 + $20 + $100 Black Chip Bounty NL (Re-Entry)


Thursday April 19

Event #20 11am $260 + $40 + $100 Black Chip Bounty NL (Re-Entry)
Event #45 6pm $150 + $30 Big Stack Semi Turbo NL


Friday April 20

Event #21 $200 + $30 Big Sgtack NL (Re-Entry)
Event #46 $150 + $30 + $20 Yellow Chip Bounty NL (Re-Entry)



Stan

Stanstrickland@theborgata.com

It doesn't if you have drunk douchebags running around screaming in the hallways and flipping signs around for the fun of it.

[QUOTE=ashiXIII;32633839]I've never left all my luggage in a room, but my girlfriend has forgotten an iPod and her earrings (she has like 13 piercings between her 2 ears so it wasn't just 1 pair) and they just send you to security for the lost and found who inevitably tells you nothing was turned in. They should definitely have a better procedure in place for this. One that doesn't have 3 different departments of the casino failing to communicate with each other and inevitably just losing everything.

Excatly, they dont even seem remotley intrested in helping you, and truth be told Its alot more then just clothes and luggage I lost, I didnt want to post all details but I lost over a 1,000 plus in items, its 6 days now and I called 3 times and left my name and a messege to call me back and still nothing, unforchunelty I'm very close to getting a lawyer and handling that way, and sending them bill for my legal fees.
*

What happened at the trop? did you get compensation? Funny Thing is when I left the room I personally told the 2 housekeeps dont clean my room its fine and that im staying an extra day, (they dont even hardly speak english) This whole sistuation has been a nightmare, I dont think I will be staying at the Borgota again comped or not,as there are no cameras on the hallway floors(which is a joke) and I dont feel my possessions are safe there.

Last year I left an iPod behind and it was waiting for me at security when I came back a couple of weeks later.

I case it matters (and to maximize the trainwreck potential) I make sure to tip housekeeping every day.

fwiw, never been harassed(even when staying over checkout) never had my room cleaned with the sign up.

totally on board, I HATE when they do go into the room when the signs up. it wastes their time(unless there is truth to the rooms = pay) and makes me uncomfortable.

Sorry about your stuff, it's very odd it's disappeared.

Yeah TY, I think what happened was that it ended up in lost in found and then sticky fingers found there way in. Just so dissapointed as a customer on how the borgota made litterally no effort to comp me for even a 5 dollar gift shop card so i could get a toothbrush for that night, I had to buy it myself and everyone you talk to besides security says its not there department and they cant help, what happened to customer satisfaction....? My first time staying there and as pretty of a hotle as it is my last time if Im not compensated for my possessions that they lost!