Bump

i received sms, enabled option, but anyway nothing changes. While login only Account name and password needed to enter, no sms validation

How hard can it be to have a chat facility that is 1 easily visible and 2 actually works. I type and hit send and nothing happens until the 20th attempt and no one is allin. Whatsmore the lack of chat bubbles means even when it enters it is only visible for 1 second as the other info hides it.

Why are players names registered to SnGs hidden until the game starts. I have been teamed up against in double up games and this ridiculous joke of a syatem allows these players to do this and there is no way of knowing that the pricks are at my table until game starts at which point bye bye to my money. I get why it is implemented in cash games even though I don't like it but there is no reason for this in SnGs and it just plays right into the hands of the scammers.

I noted that you are updating software soon but unless you solve these basic hurdles you are throwing away money. No one chats on your site making it boring and the software is contributing to that. You will continue to lose players and not gain new ones as there are no freerolls worth playing. Another site I play on has regular daily freerolls of $4000 twice daily and other $1000 ones every 2 days and $500 ones every other day and $4000 and $2000 games every Sat and $10000, $8000 and $6000 every month. Until you can get close to that Party poker is just going to be stagnant.

Hi Colette! I want to duplicate here, because the security service does nothing about the Vietnamese cheater. He play DON SnG 6max using 2 accounts in different combinations at the same time on table. During the game he uses chipdumping and NEVER plays one nickname against another on the stack. These accounts belong to one or more people who are colluding. To date, I can name 15 accounts - vientruongxxx,karaphan,manhtien20,vjxjnh0122,hamy8 977,Duongsg87,Duongtran55,DinhChinh,CongQuyen99,Ho aihan14,bangtran88, BuiThi, CaoCuong90, VanThang77, ThuyDuong88. Why is there no action against this cheater?

This is taking place at sit and go hero’s aswell. Either Party Poker employees are corrupt and in on this or the ineptitude of the employed people is insanely apparent. Most likely the second option but who knows. This is what haloens when you hire minimum wage out if highschool and expect them to do the jobs of trained seasoned professionals

+ 1 to this, Colette please tell them to fix, sometimes when multi tabling the chat doesn't work, have to push enter like 20 times for the message to appear. It works OK when starting session but more tables i add the harder it is.

Sucks cause sometimes gonna random 4bet and stuff while trying to chat with the recs because of enter key not working. I hope it makes sense

Also make it easier for everyone to be able to see the chat, recs love it and it makes them feel like they are not surrounded by bots(which they are anyway).

Another thing, a bunch of regs appeared at nl50 from Switzerland, they all play same style pretty decent.

There hasn't been a Swiss reg in years on party low stakes, something is weird here. I don`t think bots but probably someone selling vpn accounts to Romanians and other banned countries.

"How hard can it be to have a chat facility that is 1 easily visible and 2 actually works. I type and hit send and nothing happens until the 20th attempt and no one is allin. Whatsmore the lack of chat bubbles means even when it enters it is only visible for 1 second as the other info hides it."

hi,

played yesterday the contender mini Marathon (which i like -and it grows!) and had the Feeling something is different...and hey-its the chatbox..no Errors anymore, push enter or click send AND IT WORKS DIRECTLY-no tilt anymore bec this!!! the german language is now perfect-no Errors in the words everything is perfect now! a big thank you for this!!! well done!

I would guess they are banned becuase of users posting competitor links - a few years ago we had a real issue with spam links in chat linking to other sites etc


Feedback noted- sound improvments are on the to do list however other items have for the upcoming release taking priority though its certainly "in progress"


Can you please contact the customer service team and share your exact issue and usernames etc
They can then have the relevant team investigate


Chat improvements are in the pipeline - as with sound improvements as above - other items will take priority


I'll look into this and raise with the relevant team

Thanks

Colette

I have looked into this in depth - the account is open there are no issues
Indeed there was misunderstanding which has since been resolved

Regarding our alternative to the RSA token - which as stated we no longer use - please see below >

The SMS feature for account security has been live since Monday, November 20th, 2017
The RSA replacement is available to all players on .com including not just those who had RSA tokens

On your desktop, you can go to My Account section to enable

Once the one time password is enabled - you will be sent a code via SMS, which you need to use to login.
This works across both desktop and mobile

Via desktop you can also send the code to your email address

Hope that's all clear

Thanks

Colette

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Russian bot's ordinary session.
Partypoker nickname: OMGmegarag
Bot is not take the empty lobby, no just clear reg lobbies from 5.5-109$ buyin.
Why partypoker not do against scams?
Why???

OMGmegarag
Bucksbox
Leomessi5
Rocks99999
Randomnizer
XAPPUGA
lazzzy66
GreatGodCthulhu

Bots are still between us....

@Party_Rep aka @Colette,

I assume you guys are trying to stuff out regarding the MTT schedule at the moment to find what is best for when the real schedule comes live on March 5th.

I would like to give some feedback on the current schedule that you've been trying for the past few days (Daily Tourneys/Bounty Hunters/etc.):
1. Blind Structures
I believe one of the feedback you've been receiving with the previous schedule is that you didn't have a slow enough structure for regular/slow speed tourneys. The previous structure (6min-8min-10min variable) was a bit too fast for a regular tourney, and your turbos (6min IIRC) were a tiny bit too slow. Unfortunately, the changes you've made this week answered to that feedback, but in an extreme way:
- Fast ones are 8min (Which is way too slow for a turbo format, since it's even longer than the previous regular ones)
- Regular ones are now 12min (Which is now way too slow for a regular format)
- Slow ones are now 16min (This seems again much too slow.)

I believe, and I'm sure a lot of players will agree with me there, that a more balanced structure like the following would be better for everyone:
- Fast: 5min blind levels.
- Regular: 10min blind levels.
- Slow: 12-14min blind levels. Could also be a variable one (10-12-15).

2. The lack of fast/turbo MTTs in the evening for NA players.
Other than 3PM PST/6PM EST, There's close to no fast/turbo MTTs available. Every other tourney will end past 12AM PST/3AM EST. Just yesterday I joined a Bounty Hunter at 7PM EST and it wasn't even down to the final table at 7 hours later. That's going to chase a lot of NA people away who want to play after their work on weekdays.

On the other hand, here are the things that I like in the changes you're currently trying out:
1. The name diversity
I like the fact that you're trying to have specific names for each tourney, I think it's a good change compared to the previous Jab/Contender/Counterpunch that ran all day.

2. The return of re-entries
I like the fact that you reinstated re-entries for most tourneys. I think 1 re-entry per tournament makes sense, although 2 could also arguably be a good number.

3. The 100k starting stack in every tourney
I like the fact that every single tournament now starts with a 100k stack.

Hope you can forward those to the team responsible for the MTT schedule, I just wanted to give you my 2cents and what should change and what should stay.

- An MTT player who would love to keep playing on PartyPoker after March 5th changes
CloseToInSaN

I 2nd that the structures are too slow overall. They should all be a bit faster. 4.5hrs to reach ITM in the jab is too long. The PKO's should have quicker structures as a bounty trny. It's much much too deep stacked.

Also I think the 100k stacks is overkill. 30k was good. And for special events it went to 50k or 100k. Are we going to 1MM stacks now for powerfest events?

Collette

When are you and your colleagues going to reveal you are running house bots?. There is no way you are this inept at cheating and bot prevention. No way you are this naive. Yet another post you blatantly ignore about Switzerland suspicious account activity and you post an add so players can participate in your tainted games. Whervr money is involved corruption is sure to follow. You are holding the statement true bigtime.

Sit and go hero games are full of full time colluders such as entertainer47

hi. I won a ticket of $ 44, and at the time I went to enter the tournament I ended up getting in with the buy-in and not with the ticket, you have to recuse this value, taking into account that I did not use the ticket he is still there. This value of $ 44 is very heavy for my bankroll, can you help me ??

Bump number two Colette.

Thanks for the detailed feedback and sharing your opinion
Ill be sure to share it with the relevant team members
For future reference - MTT / schedule and structure feedback is best shared on our MTT thread which Pads monitors regularly -

https://forumserver.twoplustwo.com/6...hread-1700919/


If you send myself a PM with your username I will look into it - if its indeed the case I will remove the ticket and reissue cash


As I have stated many times on this thread- I will not share player details regarding suspect accounts - even if banned
The relevant team will deal with the issue in full and any refunds issued will be detailed via email to the relevant players


Thanks

Colette

I will share with our Risk team and ask for full investigation
Thanks

Colette
You already shared, but NOTHING HAPPENED. Many players reported them but NOTHING HAPPENED. Automatic respond says they are investigating every case in 48-72 hours, but they arent!
Do u think it is normal if some user has 24 hours nonstop session?
Do u think it is normal if plently of russian bots are working on the site?
When are we going to get justice? WHEN???

All - we’ve upgraded today’s Power Series schedule and added $1,000s in extra guarantees!!
Check out the new Bounty Hunters and Sunday Grind tournaments
Not to be forgotten - our Sunday favorite, the $250K Gtd Title Fight kicks off at 8pm

Good luck at the tables!

Thanks for replying. Is this a policy for all PartyPoker employees or just yourself? Is there perhaps someone I can contact via email that can shed more light on the situation? Obviously I'm looking to see what bots were banned and what my results were vs those players.

I would suggest you contact the Risk team directly and share your details and issue - possibly they can assist
collusion@partypoker.com

Has anyone else had their banking deposit options revoked?

I got this email:



I cashed out $15,000 over a month ago and left a few grand on site to play with. I just busted that few grand I left to play with, and tried depositing from my bank. It said there was an error, and I contacted support, and this is the email they sent me.

It says "we would like to inform you again," even though I have never been informed of this in the past.

I emailed them again and they said they can't tell me why my banking options are revoked, but that I will never have them ever again. My party account is nearly 11 years old and in that time I've deposited and withdrawn hundreds of thousands of dollars without a single problem.

On partypoker chat they said they couldn't help me, but it could be because I'm in Canada. But I haven't had this problem anywhere else. Between this and the insane botting/cheating problem they have, there's no way I'm going to start paying fees to deposit and withdraw. Those other options suck.

Edit: Maybe it was my bank who helped them come to this decision, as my credit card backed by the same bank doesn't let me deposit or withdraw to that card. Damn. For whatever it's worth my bank is Scotiabank. I just find it weird that they wouldn't tell me why they have disabled those options if it was my banks doing though.

Can we expect any changes in the future Colette, or bots will stay on botfriendly partypoker?