Quote:
Originally Posted by belthazorrrrr
Insta quit loading today after i had to press 5 times enter in order to chat. So tilting that you cant even fix a simple thing and actually i smashed enter because i had action in other tables
Not a personal attack Colette as you are doing an amazing job imo but both software and security department isnt even near as the quality service you provide. I played against 2 accounts today that many regulars reported as bots. Maradona and someone else who are report in at least 5 different posts
Best of luck
Thanks for the feedback - I have shared comments regarding software with the tech manager
Regarding the suspect accounts - all accounts raised on the thread are with Risk for investigation
Quote:
Originally Posted by Djevlen
There is a bug with the "cash game" filters in the Mac OS client, if you want to filter for PLO500 you have to go to "PL Hold'em" under "game name". If you filter for PL Omaha then there is no tables.
Ill look into it - thanks
Quote:
Originally Posted by 72odonkey72
god damn software so f glitch.. balance showing as 0.01 in the negative, opt in button keeps appearing over my weekly cashback, your software is done by a bunch of amateurs? just don't understand why it is so bad
glitches in every part of the client, how do you expect recs to trust your site and keep depositing, please pass on my disgust to whoever is in charge of said department. ty
Shared with our software and tech team
Quote:
Originally Posted by gab1ru
Hello Colette, as a Brazilian player that knows a lot of the players from the BR Community I wanna speak for them in a matter, Deposits and Withdrawals. Since NETeller/Skrill is gone in a matter of days for us Brs I think you guys should consider adding a new Method called EcoPayz (www.ecopayz.com) (as PokerStars did), it's a good ewallet and also almost no Brazilian deposit/withdraws using the current methods available at the site. Entropay just sucks!
For us grinders and also for the recreationals it's not a good idea to be hands cuffed to only these methods. Please consider that matter. Thank you!
Thanks for the info - I will raise with our finance team for review and consideration
We are working closely with the Brazilian community via our ambassador Joao to improve our presence in Brazil going forward including account improvements with regards to withdrawals/deposits
Thanks
Colette
Colette