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Borgata Hotel Casino & Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.08.16 Borgata Hotel Casino & Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.08.16

08-10-2016 , 12:50 AM
I accumulated little over $100 in comps during 2night stay playing table games and slots. Still no comped weekend rooms..but they added the comped fiore suite option. What do I need to do to get comped weekend rooms?
Borgata Hotel Casino & Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.08.16 Quote
08-10-2016 , 07:37 AM
Play 8-10 hours a day or so in time games (2-5 or 5-10 nl, 20-40, 10-20, etc).
Borgata Hotel Casino & Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.08.16 Quote
08-12-2016 , 08:10 PM
at first it was omaha hilo only for the tournament at sept but now its back to o/e. people complained?
Borgata Hotel Casino & Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.08.16 Quote
08-13-2016 , 01:13 AM
How does the 5/10 NL play? Thinking of taking a trip down?


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Borgata Hotel Casino & Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.08.16 Quote
08-13-2016 , 12:06 PM
I heard a few conversations about the 'MGM takeover'.

Floor/dealer comments about taking things as they come, looking at positives (new opportunities) and specifically not commenting on full-time/part-time, wages or being forced to transfer.

Black Label players concerned about keeping status, how many levels M-Life has, the continuation of perks (comped rooms, comp rate, access to downstairs lounge).

I declined to speculate about the impact on the workers, as I don't like people speculating on my future work environment. The majority of the OMC regs seemed put at ease when I suggested the same thing a dealer told me the week before, "Why would they change anything?". With the acknowledgement that things could always be better run, the room is popular, the promotions keep the regulars coming in, and there are no glaring problems to fix. Perhaps there will be fewer comped rooms available to the Borgata players, as they open some up to the M-life players. I'd expect that means there would be M-Life rooms opened up to Borgata players. All personal speculation.


On a semi-related note, I am enjoying the new-to-me black label status. I've been going down for a long overnight trip with a buddy the past couple weeks. Managed to skip to the head of the buffet line, and pay comp $10 each for breakfast the week before. Had a chance to check out Amphora with him this week. Hopped right down for dinner on Wed night (no line) and really enjoyed it. Thanks to the poster for the Hyatt/M-life trick
Borgata Hotel Casino & Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.08.16 Quote
08-13-2016 , 04:41 PM
Is there any chance the MGM will examine the deteriorating performance of the poker dealers. PLEASE PLEASE PLEASE!!!

MGM. Make a big positive step and implement QUALITY CONTROL of the dealers and overall operation of the Poker Room.

Don't miss this chance.

I rarely post but I'm about to give up on Borgata poker. The quality of the poker room has gradually and steadily receded much like my hair line.

You try to ignore the frequency of mistakes (usually caught and corrected by players) and the excuse for "floor staff".

One day you just have an epiphany of WTF.

2 weeks ago I had a dealer at a 2/5 table who pushed the chips the LOSING PLAYER 3 times in his 30 minute shift. Then he became defensive when some players suggested that he needs to improve.

I play for enjoyment and hope to win more than lose. Players shouldn't have to watch every dealer move (of those that you KNOW are problematic)

And I must agree with others who commented that the floor staff are mostly just the dealers with a jacket on. So nothing is predictable when "floor" is needed to intervene...

Its hard to believe that there are poker capable dealers out of work when more and more at the Borg are providing to be poor or at least inconsistent at their jobs.

MGM - DON'T LOSE THE KEEPERS but you need make and sustain improvements.

Start releasing and replacing mistake laden dealers. And deploy a real floor-management caliber staff as Quality monitoring.

i played at Parx for 9 hours last weekend. What a difference!!! They will be getting much more of my business.

Too bad.

There are good things and some good dealers at Borgata. They are just getting outnumbered







Quote:
Originally Posted by BigBlue56
Chatting with a dealer at the table last night. He reported the following:

MGM bought Boyd for 900 Million, mostly for the database (customer base).
90% non-match from Borgata to MGM database
East Coast visibility (Rutgers in Big 10 for similar reason?)
Also going to open big places in Mass (Springfield?) and Washington DC (near?)
No changes to the name
Expect few changes to day to day operations, including comp system. Not broke, not fixing.
Opens up offers for other MGM properties, in Vegas and elsewhere (has to be a good thing).
Effective as of August 1st (2 days ago)


One of my play money slot iPad apps is for mlife, and allowed rewards to be 'purchased' with gold coins for MGM properties. Recently (within the past year) I noticed that Borgata rewards were included.
Borgata Hotel Casino & Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.08.16 Quote
08-14-2016 , 03:46 AM
nothing will change - fish rots from the head down and chances of decapitation are slim to none
Borgata Hotel Casino & Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.08.16 Quote
08-14-2016 , 11:00 AM
I'm a borgy fanboy through and through but I'll admit there has been a decline in quality in the poker room. It's annoying. However, it's by far the best room in town. The comps are still awesome. If MGM makes only minor improvements to the latest lineup of dealers and floors, and maybe add ONE MORE PERSON BEHIND THE CHIP WINDOW AT PEAK TIMES, it'll be the utopia it once was. I'm hoping for the best.

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08-14-2016 , 11:52 AM
When PARX first opened and I checked out the poker room, I felt I was in a very familiar place even though I Had never been there before, it was the players, and the dealers! A lot of the really good ones went there. The BORGATA should have offered incentives for good dealers to stay.

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Borgata Hotel Casino & Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.08.16 Quote
08-14-2016 , 02:05 PM
Poker makes less money than any other game in the casino. There's only so much they can justify doing. Especially with room comps and a more generous comp system than Parx.

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Borgata Hotel Casino & Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.08.16 Quote
08-14-2016 , 02:54 PM
Quote:
Originally Posted by LowSociety
Poker makes less money than any other game in the casino. There's only so much they can justify doing. Especially with room comps and a more generous comp system than Parx.

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True but poker players end up actually paying for rooms and are probably more loyal than the average casino player, I don't know that for sure but I always see the same players there, and probably most of you do too.

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Borgata Hotel Casino & Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.08.16 Quote
08-14-2016 , 05:58 PM
Do you think that the labor cost between good and bad dealers is sizable? I am presuming that they all make comparable base pay.

So MGM could improve the quality without adding costs by eliminating the poorest 15-20%.

MGM was touting Maryland property opportunities for Taj dealers. There must be some at Taj available soon that would be an upgrade to the lower end of the Borgata dealer crew.

Borgata is still probably the best room in AC. But competition is close and getting closer.

When is the Parx ownership breaking ground on their new casino down at the Phila stadium complex?

That will definitely siphon more players out of AC and Borgata.

Goodbye ACX tolls! Sorry Borgata.... I will miss you.
Borgata Hotel Casino & Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.08.16 Quote
08-14-2016 , 07:38 PM
Quote:
Originally Posted by i-got-raggs
Do you think that the labor cost between good and bad dealers is sizable? I am presuming that they all make comparable base pay.

So MGM could improve the quality without adding costs by eliminating the poorest 15-20%.

MGM was touting Maryland property opportunities for Taj dealers. There must be some at Taj available soon that would be an upgrade to the lower end of the Borgata dealer crew.

Borgata is still probably the best room in AC. But competition is close and getting closer.

When is the Parx ownership breaking ground on their new casino down at the Phila stadium complex?

That will definitely siphon more players out of AC and Borgata.

Goodbye ACX tolls! Sorry Borgata.... I will miss you.
Nah there's no one remotely close to Borgata in AC.

The Philly rooms ok yes, definite argument there for parx>borg. But just talking about Nj, poker in AC= borgata, nothing else remotely close.

With all that being said there do seem to be more and more head scratching dealer/floor/cashier window situations each time I go. I have no idea where they find some of these people. Definitely makes you appreciate the good ones though that's for sure.
Borgata Hotel Casino & Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.08.16 Quote
08-14-2016 , 07:52 PM
Quote:
Originally Posted by FlyLikeABird
Nah there's no one remotely close to Borgata in AC.

The Philly rooms ok yes, definite argument there for parx>borg. But just talking about Nj, poker in AC= borgata, nothing else remotely close.

With all that being said there do seem to be more and more head scratching dealer/floor/cashier window situations each time I go. I have no idea where they find some of these people. Definitely makes you appreciate the good ones though that's for sure.
Trump won't even say this but I will. The general public is stupid, anyone who has ever worked retail knows this. And they reproduce like rabbits! The stupid also seem to rule and run the world!

Hence bad dealers, floor people and lots and lots of donks!

BTW, don't think it will take too much longer for PARX to have the same issues.

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Borgata Hotel Casino & Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.08.16 Quote
08-14-2016 , 08:12 PM
when Stan was in charge, somehow it wasn't a problem

and then you replace him with someone who was directly involved in running the most famous poker room in the world into the ground

shocker it didn't work out
Borgata Hotel Casino & Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.08.16 Quote
08-14-2016 , 08:17 PM
Stan was like a poker room artist!

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08-15-2016 , 12:24 PM
Just came back from Vegas. MGM could give a crap about poker unless it's at Aria or Bellagio. Every other property is a joke. They spread it for residual gambling. So there's a 50/50 shot they care at the Borgata enough to step in. I know they had a job fair this past week at the Borgata foe the new MGM in the Harbor down in DC.

What's that tell you? They're more worried about the new place than Borgata. The quality will continue to decline. Next time you're in Vegas, go to Caesars poker room 1st shift. 2 dealers who recently left Borgata work there. Both I'm friendly with. The behind the scenes **** show stories I heard this week will blow your mind. True enough ever since Stan left...... and yes it starts at the head. RIP Borgata. It was fun while it lasted.
Borgata Hotel Casino & Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.08.16 Quote
08-15-2016 , 01:25 PM
Quote:
Originally Posted by pokertrench
Just came back from Vegas. MGM could give a crap about poker unless it's at Aria or Bellagio. Every other property is a joke. They spread it for residual gambling. So there's a 50/50 shot they care at the Borgata enough to step in. I know they had a job fair this past week at the Borgata foe the new MGM in the Harbor down in DC.

What's that tell you? They're more worried about the new place than Borgata. The quality will continue to decline. Next time you're in Vegas, go to Caesars poker room 1st shift. 2 dealers who recently left Borgata work there. Both I'm friendly with. The behind the scenes **** show stories I heard this week will blow your mind. True enough ever since Stan left...... and yes it starts at the head. RIP Borgata. It was fun while it lasted.
I can attest that you are wrong.... As a the former manager from Beau Rivage in Biloxi, and as the Director at MGM National Harbor. Comparing "every other property" to Aria and Bellagio is simply not a fair comparison. Compare all the other poker rooms in Vegas together for a better idea... And MGM will consistently be better than the competition.
Borgata Hotel Casino & Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.08.16 Quote
08-15-2016 , 01:32 PM
Quote:
Originally Posted by JohnnyGroomsTD
I can attest that you are wrong.... As a the former manager from Beau Rivage in Biloxi, and as the Director at MGM National Harbor. Comparing "every other property" to Aria and Bellagio is simply not a fair comparison. Compare all the other poker rooms in Vegas together for a better idea... And MGM will consistently be better than the competition.
That may be true. None compare to Aria or Bellagio. Venetian is the closest. But why hold a job fair at Borgata for National Harbor when this thread is rampant with complaints of the beat dealers leaving? If MGM didn't own Borgata and Boyd still did, the job fair wouldn't havw been held there. That's my only point.

Management at Borgata is fair at best, and delaers looking for a change of scenery are going to go. Crippling the room even further.
Borgata Hotel Casino & Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.08.16 Quote
08-15-2016 , 02:49 PM
Quote:
Originally Posted by pokertrench
That may be true. None compare to Aria or Bellagio. Venetian is the closest. But why hold a job fair at Borgata for National Harbor when this thread is rampant with complaints of the beat dealers leaving? If MGM didn't own Borgata and Boyd still did, the job fair wouldn't havw been held there. That's my only point.

Management at Borgata is fair at best, and delaers looking for a change of scenery are going to go. Crippling the room even further.
The job fair was an Atlantic City event more than it was a Borgata event. We have had half ownership of the property since it opened, so its a natural place for us to hold an audition. In light of the struggles AC is going through, it makes sense to have auditions there for skilled dealers. A majority of the people we spoke to were not employees of Borgata....
Borgata Hotel Casino & Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.08.16 Quote
08-15-2016 , 03:19 PM
So let's reiterate the original point. MGM is interviewing and auditioning.

This thread is certainly saying that Borgata poker needs improvement IN A.C. if MGM expects to keep (let alone REgrow) it's poker business.

Aside from staffing Baltimore, why isn't MGM also trying to weed out the bottom X% of poor dealers and floor staff to the benefit of Borgata, leveraging the recruiting for a dual purpose?

I fear that until Borgata's poker financial performance diminishes to a pain point, MGM will go along happily riding on Borgata's past reputation.

Boy, i wish and hope that I'm wrong.

Quote:
Originally Posted by JohnnyGroomsTD
The job fair was an Atlantic City event more than it was a Borgata event. We have had half ownership of the property since it opened, so its a natural place for us to hold an audition. In light of the struggles AC is going through, it makes sense to have auditions there for skilled dealers. A majority of the people we spoke to were not employees of Borgata....
Borgata Hotel Casino & Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.08.16 Quote
08-16-2016 , 07:14 AM
When i was there last week the cage tried to short me $100 on my cash out after he had counted it 3 different times.ALWAYS count your $ before leaving there.
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08-16-2016 , 07:27 AM
Did the 2-5 regulars always dictate to the floors what tables they want to be sat at and when they want to be seated there? I witnessed some very obvious favoritism going on there.
Also one situation where the floor (dealer) told a player NOT to sit at a table and
the player just sat there anyway.Then the floor (dealer)-just walked away.

Seems like some of these guys just move around freely whenever and where ever they feel like including when the table they are leaving from was not full.
Borgata Hotel Casino & Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.08.16 Quote
08-16-2016 , 08:36 AM
Quote:
Originally Posted by Ubetdude
Did the 2-5 regulars always dictate to the floors what tables they want to be sat at and when they want to be seated there? I witnessed some very obvious favoritism going on there.
Also one situation where the floor (dealer) told a player NOT to sit at a table and
the player just sat there anyway.Then the floor (dealer)-just walked away.

Seems like some of these guys just move around freely whenever and where ever they feel like including when the table they are leaving from was not full.
I wish what you were saying were the norm, because I would benefit from it. I've been playing there since it opened. They all know me and say hi but become rules nits 95-99% of the time I could use some favoritism. Once in a blue moon it'll happen if it's not causing any problems either way.

You'll see some favoritism happen occasionally anywhere that involves human beings making decisions, but it's certainly not the norm.

More to your point, I find floors give up their battles with regs most times when they know they're wrong, or at least close enough. They choose their battles because they're busy. (example: floor insisting a reg sits somewhere, but the table he wants to sit at has the exact same number of empty seats. The floor will give up this fight.)

OTOH, one of my favorite things is when one of these shifty, short-stacking, comp-milking, regs gets busted trying to sneak in, and pretends not to have known better, and gets removed publicly, and laughed at by the table.

No offense to you but I think you're more focused on flaws than necessary when there's a ton of good all around you there. I've had money mistakes happen at the grocery store, the bank, a few casinos, the hotdog guy, and someone I know was even shorted by an ATM. This stuff is going to happen occasionally. Would you post if the person accidentally gave you an EXTRA $100?

Borgata is certainly not going to get better if people clutter up the internet with a bunch of nit-picky, subjective, bad press that drives people away from it. Will everyone feel proud when they stamp out the last bastion of hope in Atlantic City?

Last edited by LowSociety; 08-16-2016 at 09:01 AM. Reason: pottymouth
Borgata Hotel Casino & Spa (Atlantic City, NJ) -- FAQ in OP, updated 2021.08.16 Quote
08-16-2016 , 09:58 AM
Quote:
Originally Posted by Notabot
Lol @ calling the guy nit-picky after he said he got shorted 100 at the cage. The floor and dealers are all around terrible now at the borgata. I play a lot of tourneys...I swear they make up new rules on the spot every tourney. No clue what they're doing
I'm intrigued--what have the new rules been?
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