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[Intertops Poker] Ex-Official Support & Promotions Thread [Intertops Poker] Ex-Official Support & Promotions Thread

01-20-2013 , 03:44 PM
Server down...just in time for Sunday mtts.

Way to go LOCK!!

Sucks that a great site like intertops on the same network as the worst poker company in the business (ok well im sure there are worse, but no one ever heard of them)
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-20-2013 , 03:45 PM
This **** sux!!!!! Down all the time
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-20-2013 , 03:47 PM


lol
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-20-2013 , 03:51 PM
Down for me as well.... And I obv pre registered for tournaments.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-20-2013 , 05:06 PM
Quote:
Originally Posted by WVUskinsfan
I guess I hit my weekly loss for the week and could reg in anymore mtts even though I didn't play yesterday.

Anyway, I spoke to intertops live chat, verified my info, then they called to speak with me and my limits were raised.

Very professional and fairly simple to do.
Yup, a lotta guys scoff at having to do this, but it really only takes 2-3 min on the phone. Easy stuff and you can do it on the fly while playing (I have).


Quote:
Originally Posted by WVUskinsfan
Yea I think you need 50 posts to send a PM
It varies, and the formula is not advertised, but it's typically less than 50 posts unless something has changed recently. More like a 1-2 dozen quality posts usually works =)

Quote:
Originally Posted by BDesrochers
Down for me as well.... And I obv pre registered for tournaments.
FWIW, I logged in just fine 20 min ago...


--
Kahn
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-20-2013 , 05:31 PM
Quote:
Originally Posted by Unta8
Ever think that maybe your AWESOME COMMUNICATION SKILLS ARE TO BLAME?
my communication skills are impeccable, I may become a little abusive if you try to rob me numerous times of 8 months and live in an undisclosed location. But hey I know now you get more bees with honey. **** you for questioning my skills btw
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-20-2013 , 05:48 PM
Quite interesting that you regard yourself as reasonable, logical and sane.

I suspect your situation could have been dealt with much easier if you were not such a massive life tilt-monkey, but as played, you are simply one of those guys all companies are very happy watching you leave them behind.

You should not have online poker as your profession, even though you believe otherwise, but really no difference to me what you choose - just expect in your life that one company (and likely people) after the other will seem to do you an injustice and you will never believe it is every your fault.

All the best.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-20-2013 , 08:00 PM
Quote:
Originally Posted by Monteroy
Quite interesting that you regard yourself as reasonable, logical and sane.

I suspect your situation could have been dealt with much easier if you were not such a massive life tilt-monkey, but as played, you are simply one of those guys all companies are very happy watching you leave them behind.

You should not have online poker as your profession, even though you believe otherwise, but really no difference to me what you choose - just expect in your life that one company (and likely people) after the other will seem to do you an injustice and you will never believe it is every your fault.

All the best.

Funny you should try to speak down to the cognitively superior...online poker is not my profession (industrial engineer) it has just been very lucrative in the past! If by life tilt you mean calculated aggression then yes you may be more accurate. Cant leave me behind as this trade is simply an ends to a mean for a greater purpose, that being money. But thank you for the trite advice as yes the world is not fair as nice guys get walked on, *******s get shafted but those who can adapt survive.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-20-2013 , 08:41 PM
for some reason i cant register late for tourneys on intertops. been like this for 2 days so far. under the lobby, it says running instead of late reg. when i open the lobby, the registration is not there. logged on to lock and everything was fine.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-20-2013 , 09:16 PM
Quote:
Originally Posted by mlawry
Funny you should try to speak down to the cognitively superior...online poker is not my profession (industrial engineer) it has just been very lucrative in the past! If by life tilt you mean calculated aggression then yes you may be more accurate. Cant leave me behind as this trade is simply an ends to a mean for a greater purpose, that being money. But thank you for the trite advice as yes the world is not fair as nice guys get walked on, *******s get shafted but those who can adapt survive.
People like you explode and then rationalize, just as you are doing now. To your credit, you do keep your manifestos relatively short, so you get a high dosage of delusion in a relatively quick period of time.

You are not a nice guy. You are a waste of time, and a drain of energy. Best thing you can do for any other human is to leave them alone. Every company you do business with should be happy to see you go.

With that said, I wish you the best of luck in all your poker endeavors.

All the best.

Last edited by Monteroy; 01-20-2013 at 09:23 PM.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-20-2013 , 11:16 PM
Quote:
Originally Posted by Monteroy
People like you explode and then rationalize, just as you are doing now. To your credit, you do keep your manifestos relatively short, so you get a high dosage of delusion in a relatively quick period of time.

You are not a nice guy. You are a waste of time, and a drain of energy. Best thing you can do for any other human is to leave them alone. Every company you do business with should be happy to see you go.

With that said, I wish you the best of luck in all your poker endeavors.

All the best.
To the both ya'all, lol:



"Netiquette Guidelines"

What is an Internet Troll/ Forum troll?
An "Internet troll" or "Forum Troll" or "Message Board Troll" is a person who posts outrageous message to bait people to answer. Forum Troll delights in sowing discord on the forums. A troll is someone who inspires flaming rhetoric, someone who is purposely provoking and pulling people into flaming discussion. Flaming discussions usually end with name calling and a flame war.

A classic troll is trying to make us believe that he is a genuine skeptic with no hidden agenda. He is divisive and argumentative with need-to-be-right attitude, "searching for the truth", flaming discussion, and sometimes insulting people or provoking people to insult him. Troll is usually an expert in reusing the same words of its opponents and in turning it against them.
While sometimes, he may sound like a stupid, uninformed, ignorant poster, do not be deceived! Most trolls are highly intelligent people trying to hide behind a mask of stupidity and/or ignorance! They usually have an agenda. Very few trolls come post out of pure skepticism.

A Troll is generally a person who is extremely skeptical of the main forum subject.
He is generally interested to make other forum members look stupid. A troll will sometimes use insults to provoke other people to insult him. Then, he will complain to moderators of being insulted and will request that his opponents get banned from further discussion.

It is generally very easy to troll any one of several hundreds of threads on 2+2. All you have to do to start flaming a thread is to question the main subject of discussion and to provoke insults from hard core proponents. It has been done quite often.

2+2 has plenty of debate forums where those interested in questioning can have free rain.


He (the troll (and in 90% of cases it is he)) tries to start arguments and upset people.

Sometimes, he is skeptical, trying to scare people, trying to plant fear in their hearts. Many trolls are people trying to promote fear mongering.

For many trolls, lack of hard evidence about any "positives" equals "DANGER". He will try to scare people from even trying to use "in place systems of support" just because there is no hard evidence that it will be effective.

Sometimes, Internet trolls are trying to spin conflicting information, are questioning in an insincere manner, flaming discussion, insulting people, turning people against each other, harassing forum members, ignoring warnings from forum moderators.

Trolling is a form of harassment that can take over a discussion. Well meaning defenders can create chaos by responding to trolls. The best response is to ignore it, or to report a message to a forum moderator. Moderators usually delete troll messages or block trolls. Negative emotions stirred up by trolls leak over into other discussions. Normally affable people can become bitter after reading an angry interchange between a troll and his victims, and this can poison previously friendly interactions between long-time users.

Finally, trolls create a paranoid environment, such that a casual criticism by a new arrival can elicit a ferocious and inappropriate backlash.

When trolls are ignored they step up their attacks, desperately seeking the attention they crave. Their messages become more and more foul, and they post ever more of them.

Alternatively, they may protest that their right to free speech is being curtailed.

Perhaps the most difficult challenge for a moderator is deciding whether to take steps against a troll that a few people find entertaining. Some trolls do have a creative spark and have chosen to squander it on being disruptive. There is a certain perverse pleasure in watching some of them. Ultimately, though, the moderator has to decide if the troll actually cares about putting on a good show for the regular participants, or is simply playing to an audience of one -- himself.

Next time you are on a thread and you see a post by somebody whom you think is a troll, and you feel you must reply, simply write a follow-up message entitled "Troll Alert" and type only this:

"The only way to deal with trolls is to limit your reaction and not to respond to trolling messages. It is well known that most people don't read messages that nobody responds to, while 99% of forum visitors first read the longest and the largest threads with the most answers."

Hope this helps those who need it or have the hair on the back of their necks standing on end occassionally.

Cheers,
John
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-20-2013 , 11:46 PM
Anyone else having Intertops crash every 30 minutes or so and kick you off cash game tables?
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-21-2013 , 12:05 AM
Sigh crashed again, this time 20 minutes... How do I fix this thing?
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-21-2013 , 12:24 AM
Quote:
Originally Posted by jamthe3
To the both ya'all, lol:



"Netiquette Guidelines"

What is an Internet Troll/ Forum troll?
An "Internet troll" or "Forum Troll" or "Message Board Troll" is a person who posts outrageous message to bait people to answer. Forum Troll delights in sowing discord on the forums. A troll is someone who inspires flaming rhetoric, someone who is purposely provoking and pulling people into flaming discussion. Flaming discussions usually end with name calling and a flame war.

A classic troll is trying to make us believe that he is a genuine skeptic with no hidden agenda. He is divisive and argumentative with need-to-be-right attitude, "searching for the truth", flaming discussion, and sometimes insulting people or provoking people to insult him. Troll is usually an expert in reusing the same words of its opponents and in turning it against them.
While sometimes, he may sound like a stupid, uninformed, ignorant poster, do not be deceived! Most trolls are highly intelligent people trying to hide behind a mask of stupidity and/or ignorance! They usually have an agenda. Very few trolls come post out of pure skepticism.

A Troll is generally a person who is extremely skeptical of the main forum subject.
He is generally interested to make other forum members look stupid. A troll will sometimes use insults to provoke other people to insult him. Then, he will complain to moderators of being insulted and will request that his opponents get banned from further discussion.

It is generally very easy to troll any one of several hundreds of threads on 2+2. All you have to do to start flaming a thread is to question the main subject of discussion and to provoke insults from hard core proponents. It has been done quite often.

2+2 has plenty of debate forums where those interested in questioning can have free rain.


He (the troll (and in 90% of cases it is he)) tries to start arguments and upset people.

Sometimes, he is skeptical, trying to scare people, trying to plant fear in their hearts. Many trolls are people trying to promote fear mongering.

For many trolls, lack of hard evidence about any "positives" equals "DANGER". He will try to scare people from even trying to use "in place systems of support" just because there is no hard evidence that it will be effective.

Sometimes, Internet trolls are trying to spin conflicting information, are questioning in an insincere manner, flaming discussion, insulting people, turning people against each other, harassing forum members, ignoring warnings from forum moderators.

Trolling is a form of harassment that can take over a discussion. Well meaning defenders can create chaos by responding to trolls. The best response is to ignore it, or to report a message to a forum moderator. Moderators usually delete troll messages or block trolls. Negative emotions stirred up by trolls leak over into other discussions. Normally affable people can become bitter after reading an angry interchange between a troll and his victims, and this can poison previously friendly interactions between long-time users.

Finally, trolls create a paranoid environment, such that a casual criticism by a new arrival can elicit a ferocious and inappropriate backlash.

When trolls are ignored they step up their attacks, desperately seeking the attention they crave. Their messages become more and more foul, and they post ever more of them.

Alternatively, they may protest that their right to free speech is being curtailed.

Perhaps the most difficult challenge for a moderator is deciding whether to take steps against a troll that a few people find entertaining. Some trolls do have a creative spark and have chosen to squander it on being disruptive. There is a certain perverse pleasure in watching some of them. Ultimately, though, the moderator has to decide if the troll actually cares about putting on a good show for the regular participants, or is simply playing to an audience of one -- himself.

Next time you are on a thread and you see a post by somebody whom you think is a troll, and you feel you must reply, simply write a follow-up message entitled "Troll Alert" and type only this:

"The only way to deal with trolls is to limit your reaction and not to respond to trolling messages. It is well known that most people don't read messages that nobody responds to, while 99% of forum visitors first read the longest and the largest threads with the most answers."

Hope this helps those who need it or have the hair on the back of their necks standing on end occassionally.

Cheers,
John

A rage-a-holic reaction to an issue with some form of disconnection on Intertops over the weekend is not the material of a seasoned (or even unseasoned) troll on the forums here. At times something is just exactly what it appears to be, in this case a generally angry guy being really angry.

Your google search based "cut and paste" advice was slightly entertaining, and I will be sure to give it proper consideration when it is appropriate in the future, if I remember it.

All the best.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-21-2013 , 01:11 AM
is there any way to tile tables on 1 monitor if you're using multiple monitors? Carbon and other merge skins lets you just drag the tables to a screen and click "tile tables" and they all just resize and tile up.

on intertops, however, it's so freakin random. It will tile 4 tables then start tiling on top of the 4 tables already tiled so its like a stacked/tile mode. Is this an issue with other people or am i just running bad with this client>?
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-21-2013 , 02:01 AM
Quote:
Originally Posted by mlawry
I CANT SEND PM'S

but i gave my screen name in a post...
I'm not attributing all the problems you're having to this, LDO, but you are adding somewhat to the confusion:

Quote:
Originally Posted by mlawry
I did send you a 2 pm's IDK what happened, but yes mlawry is my screen name?
Regardless, you were correct with your more recent discovery that you weren't able to send PMs - I've fixed that for you.

Quote:
Originally Posted by WVUskinsfan
Yea I think you need 50 posts to send a PM
Best not to guess at things lest you give grossly inaccurate information.

Quote:
Originally Posted by mlawry
I JUST CALLED THEM AND THEY TOLD ME THEY HAVE BEEN EMAILING A BUNCH YET I DONT HAVE ANY OF THEM... I BELIEVE SOME OF THESE POSTER MAY BE MOLES IDK BC INTERTOPS IS BASICALLY ROBBIN ME NOW AND TELLING ME TO **** OFF AND WILL NOT REFUND ANY OF THE MONEY FROM TOURNAMENTS I WAS KICKED OUT OF AND MISSED ENTIRETY. I ENDED UP YELLING AND SUPERVISER BC SHE KEPT SAYING SAME OL BULL**** AS BEFORE THAT THE ISSUE IS A CONNECTIVITY ONE(ON MY END OF COURSE) WHEN IT IS A BUG OR INFINITE LOOP OR SOME KIND OF SOFTWARE GLITCH(HAS NOTHING TO DO WITH INTERNET GOING OUT)

SITE HAS ROBBED ME SO MANY TIMES ON SO MANY ISSUES AND I DONT CARE WHAT A FEW OF YALL SAY THEIR CUSTOMER SUPPORT HAS BEEN WORSE THAN EVER FOR ME. I HAVE HAD MY BANKROLL VIOLATED HERE OVER AND OVER AND OVER AND OVER IT HAS MADE ME RETHINK LIFE YET AGAIN... GL TO ALL INTERTOPS WILL **** YOU ONE WAY OR ANOTHER

HONEST FEEDBACK
Although perhaps it's not fair to judge you from a handful of posts, you shouldn't be surprised after a post like this to get replies like this:

Quote:
Originally Posted by Unta8
Ever think that maybe your AWESOME COMMUNICATION SKILLS ARE TO BLAME?
Anyway, I get that you're frustrated, mlawry. Hopefully you've calmed down a bit now, and can get a fresh start with the 2+2 rep now that I've enabled your PMs. Good luck to you.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-21-2013 , 05:05 AM
wanted to get this out there...i will also post this on the lock forum, but intertops is where i play...2 players, drosecomebac and MJC987...both from chicago, painfully obvious colluding in $33 doubleups...both register first, sit and wait for the other 4..then during play frequently dump..along with one betting huge into a dry side pot on the bubble with 10 high while the other is allin..i forwarded tourney and hand info to intertops, anyone with a brain can see it tho..i won this but it happens over and over with these 2...sng#13419298, hand #3213ccc322000054

Last edited by teach2121; 01-21-2013 at 05:13 AM.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-21-2013 , 08:57 AM
Hello mlawry,

After looking into your account history and our internal information I feel that I have to straighten a couple of things out.

1.)Your tournament refund requests were rejected because in every single case you were the only one at the table having a disconnection issue. There were hundreds of other customers playing at the same time without any connection issues. You received a refund for the first complaint, have been informed about our disconnection policy and that this was a one-time courtesy. After this first refund and the clarification of our Terms and Condtions, Intertops will not refund any buy-ins if a disconnect only affects a single person. Our support tried really hard to get this across to you.
2.)Calling our support and threatening to (quote)"unless I receive a refund ($500) for one of those tournaments I will keep blasting Intertops on the forums" will definitely not have any positive effect on our decisions.
3.)Calling our support and claiming that we would have told you on twoplustwo that you would receive a refund will not work either.

Quote:
Originally Posted by mlawry
I 100% disagree. Their customer service for me personally has been beyond horrendous..about 5-10% of my emails even acknowledged let alone have I ever been helped with one of the many problems I have encountered with this software. On top of that I have been a very loyal and high playing customer.... Glad to see a few of yall do get good service this has not been the case for me this entire year.
Every time you got an answer from our support, you just kept on sending the same requests again and again, day after day. Inquiries that have already been answered will not be processed again.


Quote:
Originally Posted by mlawry
I JUST CALLED THEM AND THEY TOLD ME THEY HAVE BEEN EMAILING A BUNCH YET I DONT HAVE ANY OF THEM... I BELIEVE SOME OF THESE POSTER MAY BE MOLES IDK BC INTERTOPS IS BASICALLY ROBBIN ME NOW AND TELLING ME TO **** OFF AND WILL NOT REFUND ANY OF THE MONEY FROM TOURNAMENTS I WAS KICKED OUT OF AND MISSED ENTIRETY. I ENDED UP YELLING AND SUPERVISER BC SHE KEPT SAYING SAME OL BULL**** AS BEFORE THAT THE ISSUE IS A CONNECTIVITY ONE(ON MY END OF COURSE) WHEN IT IS A BUG OR INFINITE LOOP OR SOME KIND OF SOFTWARE GLITCH(HAS NOTHING TO DO WITH INTERNET GOING OUT)

SITE HAS ROBBED ME SO MANY TIMES ON SO MANY ISSUES AND I DONT CARE WHAT A FEW OF YALL SAY THEIR CUSTOMER SUPPORT HAS BEEN WORSE THAN EVER FOR ME. I HAVE HAD MY BANKROLL VIOLATED HERE OVER AND OVER AND OVER AND OVER IT HAS MADE ME RETHINK LIFE YET AGAIN... GL TO ALL INTERTOPS WILL **** YOU ONE WAY OR ANOTHER

HONEST FEEDBACK
That's a very good example of what the real problem here is. You don't care what people say and you are not accepting any answer unless it is the one you want to hear.
It is your own decision to continue or discontinue playing at Intertops, but please note that we will neither change the Terms and Conditions nor our refund policy for you.


Best regards,

The Intertops Poker Team
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-21-2013 , 09:38 AM
Hi,
im considering cashing in at intertops.
is intertops a trustworthy company? I read that Lock Poker, which is in the same network, doesnt have the best reputation at all.
How long do cashouts usually take?
Hows the traffic NL100/200 6max and HU?
Are there any RB deals available (with rake races and stuff)?

Regards
Seb
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-21-2013 , 11:16 AM
Cash outs have always taken me less then one week and I live in the USA but from what I hear, are no longer accepting new US accounts.

I just recently got a MacBook.

Intertops, PLEASE include a Mac client, I want to stay playing with ya all!!
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-21-2013 , 11:36 AM
Quote:
Originally Posted by Intertops Poker
Hello mlawry,

After looking into your account history and our internal information I feel that I have to straighten a couple of things out.

1.)Your tournament refund requests were rejected because in every single case you were the only one at the table having a disconnection issue. There were hundreds of other customers playing at the same time without any connection issues. You received a refund for the first complaint, have been informed about our disconnection policy and that this was a one-time courtesy. After this first refund and the clarification of our Terms and Condtions, Intertops will not refund any buy-ins if a disconnect only affects a single person. Our support tried really hard to get this across to you.
2.)Calling our support and threatening to (quote)"unless I receive a refund ($500) for one of those tournaments I will keep blasting Intertops on the forums" will definitely not have any positive effect on our decisions.
3.)Calling our support and claiming that we would have told you on twoplustwo that you would receive a refund will not work either.


Every time you got an answer from our support, you just kept on sending the same requests again and again, day after day. Inquiries that have already been answered will not be processed again.




That's a very good example of what the real problem here is. You don't care what people say and you are not accepting any answer unless it is the one you want to hear.
It is your own decision to continue or discontinue playing at Intertops, but please note that we will neither change the Terms and Conditions nor our refund policy for you.


Best regards,

The Intertops Poker Team


Very nicely handled sir.


--
Kahn
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-21-2013 , 11:46 AM
Quote:
Originally Posted by I_buZZ
Hi,
im considering cashing in at intertops.
is intertops a trustworthy company?
They've been in business since 1983 as a sportsbook. Online sportsbook since 1996, and were one of the original Party Poker skins in the early 2000s... One would be hard pressed to find someone with a better reputation in the industry.

Quote:
Originally Posted by I_buZZ
I read that Lock Poker, which is in the same network, doesnt have the best reputation at all.
Lock doesn't have a good reputation. For good reason. For a sample of their problems, try reading their own 2+2 forum here, or this article here.

That said, Intertops uses a separate and segregated cashier to hold your player funds. You won't have the same issues here as with Lock in terms of customer service nor when dealing with your funds.


Quote:
Originally Posted by I_buZZ
How long do cashouts usually take?
5 business days for checks, 3k max. The new industry report came out a couple days ago (thanks Pokeraddict). Intertops received the highest grade among US servicing poker sites.


Quote:
Originally Posted by I_buZZ
Hows the traffic NL100/200 6max and HU?
The exact same traffic as on the rest of the Revolution Network, which is currently, the largest network for cash games in the US facing market. They have more NL traffic than anyone currently.


Quote:
Originally Posted by I_buZZ
Are there any RB deals available (with rake races and stuff)?

Regards
Seb
Rakeback is 36%, paid daily, just like everyone else on the Revolution Network. Intertops runs both an FPP race, and Leaderboards.


Quote:
Originally Posted by pootardo
Cash outs have always taken me less then one week and I live in the USA but from what I hear, are no longer accepting new US accounts.

I just recently got a MacBook.

Intertops, PLEASE include a Mac client, I want to stay playing with ya all!!
Excellent withdrawal times The Intertops rep has stated here that they are working on a Mac client, no ETA. Even the Cake version of the Mac client is still in a web-form Beta test I believe

One could always run the client in parallels or some other windows emulation software if need be until the release of a Mac client.

--
Kahn
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-21-2013 , 12:51 PM
Quote:
Originally Posted by kahntrutahn
Very nicely handled sir.


--
Kahn

I played thousands of super turbos and this 'software glitch' which appears in my programming experience to be some kind of infinitie loop... will freeze the software for minutes and requires a restart is extremely detrimental considering at times I might be in 8 sng's at once. This callous forum all want to converge on me because what I typed in capitals or because I yelled at the poker superviser after the years of having your livlihood(before I decided to use my degree) toyed with every few months(referring to the different scandals on so many shadowy sites). So to address your points...

1. They were headsup so most likely would only be me at the table suffering and for months yall kept telling me I was the only person on this site experiecing that problem. I tried to explain that the error box I was getting was totally foreign to my computer and had to come from the software... yall couldnt grasp this and told me your servers were fine and took it back to the connectivity exscuse. As a few on the forum have shed light that I am not the only one who has suffered this issue and sent in screen shots of the exact same shots that I took and emailed them and should be in my files....And yes I kept sending in shots and reporting the same issue bc guess what what the same issue kept happening at a random rate, for months and as I explained to many chat reps I wanted it documented as many times as possible to show I was in no way trying to scam was just being thorough and trying to recover 'stolen' monies!


2. It is never ok to threaten etc I know, but as these shadowy sites came in made million legaly adn million illegally and millions robbing and dissapeared with ever so much as even blacklisting names of those involved I realized the power these sites had over their customers. If yall decided to steal my bank roll one small glitch at a time ; theres not a whole lot of cards for me to play. These forums mean a lot to players and thats any of ours biggest powerplay to achieve fairness and maybe I was too aggressive but **** some of us are playing with tens of thousands of dollars that I use to feed my son with and dont take it lightly when they exclaim thevye send me multiple emails that dont exist with the same trite response.

3. I never said I was getting a refund, I told the lady that people had received compensation for tournaments that he even admitted was his fault(during my few days of litering this site.) And that refunds are given on an objective basis never that I was entitled or anything similar.

I have absolutely no angle here, Ive been wronged and have so many tournaments that I did not play a single hand or were crushing and then got kicked off only to come back with under 100chips or so. And I have been sent by the wayside!!! I reported all these times wether in chat rep or email or calling in to show the pattern. However I continued to play.

Lastly yes last summer you did issue a refund...I complained about losing a few $500 HU super turbos bc of this and as I tried to relequish my bankroll from a few bucks after it was decimated the same damn problem kept heppening and yes intertops did come to the rescue....
Please quote REF 8180CT23251 when responding to this message.

Dear angrymutha****a,

We have credited the $7.00 buy-in as bonus for the buy-in of tournament #11318469, our network provider advised they were not experiencing any issues with that tournament, however we have credited the refund as a one time -exception.

If you have any further queries, please contact us, we will be happy to assist.

Thank you for choosing Intertops.eu.

Sincerely

Nekisha
Intertops Poker Support Manager




Nekisha came through with the real money!!!


-Troll

p.s changed my name for comedic purposes
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-21-2013 , 08:04 PM
Hi, I started playing, is there any way to turn off the sounds. Also Poker Tracker 4 doesn't seem to think intertops is part of revolution network so my Hud isn't showing, help?
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-21-2013 , 08:50 PM
In the client click Options>Audio and uncheck 'Enable sounds'

Is PT4 importing hands from Intertops?
[Intertops Poker] Ex-Official Support & Promotions Thread Quote

      
m