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[Intertops Poker] Ex-Official Support & Promotions Thread [Intertops Poker] Ex-Official Support & Promotions Thread

01-09-2013 , 01:40 PM
An inordinate number of players seem to be getting their accounts locked in the last 24 hours... anyone else experiencing this? PM me details if you aren't comfortable posting.

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Kahn
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-09-2013 , 05:17 PM
Anyone else have this much problem with a check in the US? I'd never go this route again. Not sure if it's just because I have sov.

Please wait for a site operator to respond.

You are now chatting with 'Beverley'

Beverley: Hi how can I help you?

you: Hi Beverley, I am having a big problem with an Intertops check that I cashed. They are saying that they need to deduct it from my account and xxxxxx bank will need to cover it and it could take upwards of 6 weeks?

Beverley: one moment please

Beverley: thanks for your patience

Beverley: in some cases it can take a while for a non- US check to clear

Beverley: if not completed within the time frame advised by the bank please contact us again

Beverley: we appreciate your patience

you: why would I want a check that takes upwards of 6 weeks to cash?

you: with no prior notice

you: and they also said because of this they were going to charge me additional fees

you: at this point I think I'd rather just have it cancelled if possible?

Beverley: tell me your login username please

you: xxxxxxxxx

Beverley: you may return the check by private courier -

Beverley: however the stop payment will cost 250.00

you: I cashed the check, how would I return it by private courier?

you: do you think its ok to give someone a check and then say oh by the way you may not be able to use this for 6 weeks+ and they will charge you additional fees?

Beverley: we appreciate you patience

Beverley: however non-US issued checks checks can take a while to clear

Beverley: however the time frame differ depending on individual banks

you: I guess all I can say is put these warnings in the payout section, that is just not cool. now i have to scramble to get extra money into my account for bills that I've already paid

you: have a good evening
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-09-2013 , 05:41 PM
Just the reality of foreign checks in the current environment. Ship the check to their office and they'll send u WU instead

Sent from my DROID RAZR using 2+2 Forums
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-09-2013 , 05:46 PM
Quote:
Originally Posted by LT22
Just the reality of foreign checks in the current environment. Ship the check to their office and they'll send u WU instead

Sent from my DROID RAZR using 2+2 Forums
I've already cashed the check, so not sure how I would ship it anywhere. Plus support said above I could ship it to them and then they'd stop it for a $250 fee, not exactly what I'm looking for.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-09-2013 , 06:21 PM
Was on the phone app, so I didn't see the part where you said you deposited it already. You obviously can't cancel it at this point and will just have to wait until it clears collections and eat the extra fees.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-09-2013 , 06:29 PM
Quote:
Originally Posted by LT22
Was on the phone app, so I didn't see the part where you said you deposited it already. You obviously can't cancel it at this point and will just have to wait until it clears collections and eat the extra fees.
Yeah I'm def stuck at this point. Just wondering if this has happened to others yet/warning others that if you can't afford to be without withdrawn funds with fees reduced for 6 weeks then withdraw by check isn't a viable option.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-09-2013 , 06:32 PM
It's the standard at some banks to send international checks to collections. Some banks don't even take international checks (e.g. my credit union). I had to open a new bank account to deposit a check in December from Intertops, which is a big risk. Depositing a foreign check that could bounce in to a new bank account would likely get the account closed, but I gambooled.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-09-2013 , 06:59 PM
Quote:
Originally Posted by JonCash31
Yeah I'm def stuck at this point. Just wondering if this has happened to others yet/warning others that if you can't afford to be without withdrawn funds with fees reduced for 6 weeks then withdraw by check isn't a viable option.
Quote:
Originally Posted by LT22
It's the standard at some banks to send international checks to collections. Some banks don't even take international checks (e.g. my credit union). I had to open a new bank account to deposit a check in December from Intertops, which is a big risk. Depositing a foreign check that could bounce in to a new bank account would likely get the account closed, but I gambooled.

It's not uncommon for smaller banks, CU, regional banks, etc to not handle international checks in a timely manner. It's also not uncommon for said types of banks to charge extra fees when sending them off to collections.

Best bet is to use a larger Intertnational bank.

Also, I don't think there is too much risk with Intertops checks bouncing.... they are a pretty solid operation without much history of bad checks (though it can happen to anyone in this business).


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Kahn
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-10-2013 , 12:38 AM
Anyone missing rb payments from last few days? I haven't received mine..

Whats up with locked accounts?
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-10-2013 , 02:18 PM
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[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-10-2013 , 06:15 PM
I recently reactivated an old party poker intertops account. I wanted to take full advantage of the 1sdt time deposit bonus(not reload) but was limited to depositing 250 with my cc. Support told me that I did not have to use the bonus at that time so i deposited, now that my limits have been increased and I can deposit up to 1k support is telling me I can't use bonus code on anything other than first deposit. Can one of the reps here help me out?



Edit: live support helped me out and gave me the bonus- real solid start for intertops in my book

Last edited by justin; 01-10-2013 at 06:36 PM.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-11-2013 , 03:19 AM
is there any software anyone uses that is similar to mergekeys or tableninja? is there any program that allows players to play on intertops and another site at the same time? thanks
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-11-2013 , 03:52 AM
Try TableDroid, I think StackAndTile is another one that works on Revolution.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-11-2013 , 01:52 PM
Is there a discussion thread for Intertops withdrawals and processing times? I couldn't find one.

Can some players give me some insight as to the normal processing time for USA player withdrawals? I'm thinking of depositing there and would like to hear some recent firsthand experiences with their cashier.

Thanks!
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-11-2013 , 01:59 PM
The cashout times they give you on the site have been pretty accurate for the last year or so.

I havent made a withdrawal in a while but people have reported receiving checks in like 5-7 days- WU 3-7 days.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-11-2013 , 03:28 PM
Quote:
Originally Posted by laxfunds
Anyone missing rb payments from last few days? I haven't received mine..

Whats up with locked accounts?
received a timely rb payment today. u still having delays?
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-11-2013 , 05:04 PM
Quote:
Originally Posted by benjamin barker
Is there a discussion thread for Intertops withdrawals and processing times? I couldn't find one.

Can some players give me some insight as to the normal processing time for USA player withdrawals? I'm thinking of depositing there and would like to hear some recent firsthand experiences with their cashier.

Thanks!
Quote:
Originally Posted by laxfunds
The cashout times they give you on the site have been pretty accurate for the last year or so.

I havent made a withdrawal in a while but people have reported receiving checks in like 5-7 days- WU 3-7 days.

Most of the players I talk to request checks Sun night or Monday morning and have a check by Friday. Last 3 I've heard were 4, 6 and 5 days respectively.

WU was 3 days the last one I was told of.


As the poster above stated, the times listed in the cashier are very accurate.


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Kahn
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-13-2013 , 02:44 PM
Can someone explain exactly how to use WU? Do I need to make a WU account? How does this whole process work? Also my drivers license is broken and taped back together, will that still work?
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-13-2013 , 03:10 PM
Quote:
Originally Posted by shinzo
Can someone explain exactly how to use WU? Do I need to make a WU account? How does this whole process work? Also my drivers license is broken and taped back together, will that still work?
You can send money online, it's a pretty straight forward process. Most of your answers can be found here...

http://www.westernunion.com/us/send-money-online
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-13-2013 , 03:11 PM
I forgot to mention that you will need to get receiver details from Intertops support...whole process takes ~15-20 minutes.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-13-2013 , 04:54 PM
what would happen if I requested a transfer and WU tells me they cant give me the money because my drivers license is broken? Is it just a loss I have to take?
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-13-2013 , 05:05 PM
Quote:
Originally Posted by shinzo
what would happen if I requested a transfer and WU tells me they cant give me the money because my drivers license is broken? Is it just a loss I have to take?

I doubt anyone is going to have experience with this exact situation... why not just get a new drivers license first?

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Kahn
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-13-2013 , 05:05 PM
Get a new driver's license dude
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-13-2013 , 06:35 PM
Quote:
Originally Posted by shinzo
what would happen if I requested a transfer and WU tells me they cant give me the money because my drivers license is broken? Is it just a loss I have to take?
Is it fake?
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
01-13-2013 , 08:10 PM
Quote:
Originally Posted by shinzo
Can someone explain exactly how to use WU? Do I need to make a WU account? How does this whole process work? Also my drivers license is broken and taped back together, will that still work?
get one of their pre-paid cards and load/send using it online
[Intertops Poker] Ex-Official Support & Promotions Thread Quote

      
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