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Video Proof-Hit BetOnline BBJ but got disconnected when I clicked call. Resolved, Post 356 Video Proof-Hit BetOnline BBJ but got disconnected when I clicked call. Resolved, Post 356

05-28-2020 , 08:49 PM
Pretty awesome you ended up getting paidout , wp grats
05-28-2020 , 08:50 PM
I was really wondering what they would do w the bbj if they retroactively awarded it in this case, it would be cheating players after the win out of bbj ev. Considering they basically are paying the bbj twice, by keeping it at its same level, bet online should be praised for this action.

Gratz devo!
05-28-2020 , 08:57 PM
Quote:
Originally Posted by domda
Did OP get awarded the pot as well as BBJ after all he had the winning hand?
Quote:
Originally Posted by DevoGKT
TBH hasn't even crossed my mind and at this point it doesn't even matter to me
This is why you gotta love 2p2.

I'm sitting here, so happy for this guy I don't even know him, but just glad that a company did the right thing and went by the spirit of the rules not the letter.

And then someone comes in here and makes a valid point about a smaller but still-significant amount of money. 2p2ers are so frickin smart.

Hopefully they factored in the pot size in the settlement.

Even if they didn't, all good as OP says.

Now they simply need to modify their rules so that this never happens to anyone again.
05-28-2020 , 09:06 PM
Quote:
Originally Posted by pokergal72
This is awesome! I've been following this since you first posted and so happy to hear they did the right thing in the end. Congrats!
Thanks! I have read every comment on every thread this has been discussed on! Appreciate the support

Quote:
Originally Posted by TreadLightly
Pretty awesome you ended up getting paidout , wp grats
Thanks, seriously am on cloud 9 right now

Quote:
Originally Posted by happy to be hear
I was really wondering what they would do w the bbj if they retroactively awarded it in this case, it would be cheating players after the win out of bbj ev. Considering they basically are paying the bbj twice, by keeping it at its same level, bet online should be praised for this action.

Gratz devo!

Agreed, in my opinion BetOnline went above and beyond what they could've done by not even taking it out of the current BBJ. This shouldn't get overlooked!
05-28-2020 , 09:10 PM
Quote:
Originally Posted by txdome
Just because an angry mob doesn't like Botonline as a whole, doesn't make bullying them into paying for a disconnect here the right thing to do.
What angry mob? The letters sent to BOL were anything but angry. Some people here were ranting and raving, but that is 2+2 members. A total of 0 poker sites have caved to angry ranting to any real consequence.

BOL did the very best thing here for the players involved and the site. Hard to believe anyone could find an issue with how they acted, yet....here you are.
05-28-2020 , 09:16 PM
Quote:
Originally Posted by zplusz
This is why you gotta love 2p2.

I'm sitting here, so happy for this guy I don't even know him, but just glad that a company did the right thing and went by the spirit of the rules not the letter.

And then someone comes in here and makes a valid point about a smaller but still-significant amount of money. 2p2ers are so frickin smart.

Hopefully they factored in the pot size in the settlement.

Even if they didn't, all good as OP says.

Now they simply need to modify their rules so that this never happens to anyone again.
It's also great, after so many things in the community that are newsworthy tend to be scummy, that we have a feel good story here. I think it's amazing we can all band together for what's right and get **** done. I am proud of us all!
05-28-2020 , 09:22 PM
Congrats!
05-28-2020 , 09:32 PM
Quote:
Originally Posted by BetOnline Mike
This is what was sent to the other players.

Dear Player,

On Friday, May 22nd, at 10:44pm ET, another player was disconnected from a hand that would have triggered the Bad Beat Jackpot. After an in-depth review, it has been determined that the connection was dropped on the player's end and that our software performed correctly, as expected and per the stated terms and conditions of the promotion.

However, given the extraordinarily rare circumstances of this happening while having a qualifying Bad Beat Jackpot winning hand, we have decided to credit the equivalent of the jackpot cash to all qualifying players at the Bad Beat Jackpot tables, as if it would have been triggered at the time of the hand.

The Bad Beat Jackpot was at $349,046.26 at the time of the hand. We will pay out the prize pool to all qualifying players as an extraordinary exception and let the current Bad Beat Jackpot continue to grow as if it had not been triggered at all. The following players have been credited as follows:

· BBJ Winner: shkarina ($69,809.25)

· Winner of the hand: Devowned ($52,356.94)

· Players sitting at the table: emperorK, shara02, hiphoppanda ($14,543.59 each)

Please note that this will reflect in your main BetOnline account, not your poker balance. If you wish to play poker with these funds, you will need to transfer it to your poker balance from the poker cashier.

All other qualified players that were playing at other Bad Beat Jackpot tables will be credited in the next 12-24 hours.

We hope that you are pleased with our decision. We appreciate you making the smart choice to play at BetOnline. We stand behind our commitment to you and the other players in our community to always do our best to ensure a fair and secure environment.

BetOnline has earned an outstanding reputation over the past 20+ years that we’ve been in business. We hope this further proves our track record as being dedicated to putting fairness and our players’ best interests first.

Enjoy your winnings!

The BetOnline Poker Team
Total class act here. You guys could not have paid for the high quality PR you will get from this.

Excellent job, I know it was a serious decision at BOL. You did the right thing and the poker community will notice.

Good effort Mike, pop a cold one!
05-28-2020 , 09:34 PM
Quote:
Originally Posted by DevoGKT
Thanks! I have read every comment on every thread this has been discussed on! Appreciate the support



Thanks, seriously am on cloud 9 right now




Agreed, in my opinion BetOnline went above and beyond what they could've done by not even taking it out of the current BBJ. This shouldn't get overlooked!
I did not think there was a chance in hell they would pay you but I’m so happy they did. Great work everyone who helped get this rectified.
05-28-2020 , 09:39 PM
Pretty amazing they not only paid it but aren't deducting that amount from the BBJ

Well done BOL
05-28-2020 , 09:39 PM
This seems like a huge publicity stunt.
05-28-2020 , 09:52 PM
Great to hear everything worked out. This is why we have forums like this so grievances can be aired out and hopefully resolved. Enjoy the money OP
05-28-2020 , 10:06 PM
Congrats Devo! If you're in no rush to cash out, you should opt in to the 20% balance boost BOL sportsbook is doing and get yourself an extra $5k when sports return in a couple months: https://promotions.betonline.ag/20-balance-boost
05-29-2020 , 12:13 AM
Quote:
Originally Posted by Joe-exotic69
This seems like a huge publicity stunt.
Seriously, please stfu
05-29-2020 , 02:15 AM
Quote:
Originally Posted by Joe-exotic69
This seems like a huge publicity stunt.
Not a very good one...
05-29-2020 , 03:17 AM
Quote:
Originally Posted by borg23
Pretty amazing they not only paid it but aren't deducting that amount from the BBJ



Well done BOL
Awesome results

In before "Devo is a house player and they are doing cutting edge viral marketing"
05-29-2020 , 04:08 AM
Glad OP got paid and fair play to BetOnline for doing the right thing and quickly.
05-29-2020 , 04:29 AM
Quote:
Originally Posted by madmansam
Congrats Devo! I didn't think you would get paid, but congrats to BOL for (finally) doing the right thing.

Also, I played on BOL from 2015-2020 and generally was happy with the site. Payouts were good to great, software is good, and their new straddle PLO tables were a lot of fun. I recently moved into a regulated market so switched to a new site. I preferred it to other unregulated options. Their VIP points theft and lack of rakeback/rewards were the biggest negatives with the site. When I left a couple of months ago, I had over 3mm VIP Points or something silly.

Also, MCA is one of the good guys. He was always super helpful on the forums.
Thanks for the kind words, bro!

Major props to:
  • DevoGKT for being persistent and not giving up even through some pretty significant low points throughout.
  • a dewd for reaching out to Devo, his help working with him through the process and his well thought out criticism and excellent advice for the network when communicating with them.
  • ChicagoJoey for his efforts, willingness to help and using his social media platforms to bring more attention to it.
  • 2+2ers for keeping the conversation going.
  • Two Plus Two for providing the forum to bring more attention it.
  • BetOnline Mike for communicating our thoughts and feelings to the decision-makers for us.
  • BetOnline and the Chico Network for doing what's right and going beyond my expectations by leaving the current jackpot in place by paying out the previously unawarded winners from their own pockets.

I'm so grateful we have these platforms and this community of excellent people who can help support us and help make things right when we all take our own bad beats!
05-29-2020 , 05:25 AM
Quote:
Originally Posted by BetOnline Mike
Enjoy your winnings!

The BetOnline Poker Team
05-29-2020 , 06:36 AM
Read through everyones post on here/twitter/insta everywhere and I just want to say thank you. I think Joey is gonna have me on to talk sometime and I will be donating 5% to any charity of his choice once I cash out the majority of money. I get this may take a bit of time but I will post receipts. If Joey doesn't give me a charity I'll come back here to figure one out. Still in disbelief but really thanks to everyone
05-29-2020 , 07:35 AM
Wow awesome result, congrats devo and well done by everyone itt esp the main actors MCA listed above. Looking forward to the pod with Joey
05-29-2020 , 07:37 AM
Quote:
Originally Posted by DevoGKT
Read through everyones post on here/twitter/insta everywhere and I just want to say thank you. I think Joey is gonna have me on to talk sometime and I will be donating 5% to any charity of his choice once I cash out the majority of money. I get this may take a bit of time but I will post receipts. If Joey doesn't give me a charity I'll come back here to figure one out. Still in disbelief but really thanks to everyone
Pretty sure there's gotta be at least a few charities with the goal to sterilize persian punisher, could be worth a look
05-29-2020 , 09:27 AM
So are we all just going to pretend none of the bot stuff ITT was ever mentioned or addressed by BOL?

Last edited by rjr777; 05-29-2020 at 09:28 AM. Reason: Autocorrected words
05-29-2020 , 09:30 AM
respect to community, but especially special agent ingram for tcb
05-29-2020 , 09:38 AM
Glad it worked out.

But they still have that 3k withdrawal limit per week? I am still worrying somehow about all the player funds...

      
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