+1

these 3 points are very important to a good payout structure. definitely implement them.

the sample payout structure cicakman wrote is a good starting place

+1

with the amazing success of the 100k this past sunday I really don't see why the woudln't run every single sunday.



the 100k proved: if you build it they will come.

it smashed the guarantee. leave the 100k every sunday and add a few more tournaments both during the week and on weekends with reasonable guarantees...they will get filled

some things that need to be fixed in cash games

the lobby needs to be changed but we all know and agree on that

my client also crashes when i get over 15 tables at random times usually 3-4 times a session and I'm not sure why only happens when I'm on tons of tables


when 2 people playing HU and some1 joint the button stays and the blinds move and this glitch needs to stop because people are coming in and out cause of your lobby and it sucks when your playing it changes that whole hand around

table camping this really needs to be addressed at the higher stakes like2/4+ people should not be able toe it there and hold a seat waiting for fish to join i know ur lobby is the reason they doing it but its wrong and people get banned for that on stars its unfair for the regs who are willing to join to get screwed all the time.

another tiny thing when starting games i can choose my seat but when game fills and people have auto sit in it sits them to your direct left which makes no sense as its punishing regs for starting games and getting worst seats

thats my 2 cents

What time frame did 100k tourney get to the final table?

+1

good points here. seems like a few major issues that are mistakes. what solution do you recommend for camping and can you explain how the button is supposed to be for the hu games?

The problem is someone can affect the game without even being dealt in.

Example, Player A and B playing HU at 6 max table to start a game.

Per usual, the button is always SB and acts first PreFlop.

Player C sits down, when he is given option to post or sitout, he sits out.

The next hand will still be HU, but the button will be BB, and last to act PreFlop.


This haven't been suspicious of anyone exploiting this yet, but it's only a matter of time.

thisssssss. so many people keep asking about it in chat and around nj.

I think PartyPokers Loyalty/Vip program is in desperate need of clarification and improvement.

Clarification:

Right now, a “Palladium Lounge” level is on your website with with very vague perks for players earning 9k points per quarter, but its not mentioned anywhere within the client, my emails have been unanswered also Party_rep and @PartypokerUS on twitter have ignored my inquiries even though I suspect they read my questions. The end of this month would be the deadline to meet the 9000 point goal and I am within reach, but don't want to waste my effort if Party will not be honoring what is on their website, or if in reality, PaladiumLounge is worth little. I know some players who have earned the points and not received any notice.

Here is link to palladium lounge inquiry



Improvement:

Volume players do the math, they what a good deal looks like, and also what it looks like when a company is offering horrible deals. Your most loyal players are currently receiving less than 13% back of contributed rake, and thats assuming they convert their points as optimally as possible.

Anyone who becomes palladium is able to convert their points into tournament tickets essentially giving them 13% rakeback. This is how you get the most value per point. (far worse than the others in NJ, and laughable when compared to ROW) Ironically, the $1 tournament tickets offer the most value perpoint , the $20 tickets the second most value per point, and the $100 and $200 are offer just slightly less value per point than the previous 2.

If a palladium member wants to convert their points playing cash games, their best option is the $100 bonus which equates to 10% rakeback with the catch that you have to generate another $300 rake to unlock the bonus.

Pretty much everything else in your loyalty points store is a bad deal, but that’s kind of standard for the industry and I get it. (you could buy 10 $100 mtt tickets for less than the price of a $600 ipad)

13% rakeback would be ok, if it was for your lower level tier players (who are getting peanuts now) If you want the site to continue to be #1 in NJ, you’re going to have to offer more than 13% with occasional $100 reloads and happy hours. Your highest volume (translate: most loyal) players deserve better,

Here are some suggestions:

-Add more tiers. You shouldn't be able to reach your top VIP level simply by generating $500 in rake over 30 days.

-Add yearly tier levels, poker players need goals. Any serious cash player on your site right now will achieve the top possible goal in a matter of a couple days without effort.

-Bigger and more fair cash bonuses to work for, like you do with ROW. Personally a $1k bonus for 10k points that is released all at once after earning 2000 points with a 30 day deadline sounds reasonable and would certainly fill the tables, esp during happy hour.

-Cash bonuses that are instant (most fish like me save points for when account is busto anyway)

-VIP support for players who have reached a certain level. (They shouldn't have to deal with people who don't understand the game, and don't know what "a borgata" is)

Alternatively you could solve everything at once, make all the players happy and just copy pokerstars vip program.



With all of that being said, I think it's painfully obvious that partypokers #1 problem is still customer service/communication. If Party_rep was hired to represent how unprofessional the company is at communicating with its customers, they are doing an amazing job.

I think firing Party_rep, and restructuring customer support for partypokerNJ should be higher priorities than things like VIP program, MTT schedules ets.

I have faith that changes are coming, and while Party has disappointed me on countless occasions, I still see a ton of potential in the company and feel lucky every day I am able to play legally in NJ.

Great post totally agree with just about all of it.

A sng leaderboard like the one wsop.com has would be really swell. Would for sure bump up the traffic on those.

multi table sngs plz, like on fulltilt, those were the best, straddle option in cash games, and some high roller tournies

multi table sngs for sure would be really awesome. just start it with 18 mans. it won't take away from 6 max sng traffic since players playing those will simply multi table if they wanna play the 18s too. as 18s start doing well you can move up to bigger fields. those really were awesome though.

but the email says this;

i know if i deposit, i'll get the bonus in one lump sum, but still...the email is misleading. actually it's a flat out lie.

please allow us to see the list of cash game tables...

I been trying to play a fixed limit hold em ring/cash game for the past two days. Problem is there are no tables open. Is there a way to create one? Just trying to knock out a mission so I can get a $1k freeroll ticket.

what? just sit down and join one.

there are none to join.

just posted a very long post in the NJCOP thread that just went up. Would appreciate any and all responses to what I wrote. If you disagree w/ anything I wrote please speak up!

IMO the root of all problems with Party comes down to Customer Service.

Whoever is actually in charge of this site will not give PartyPoker customer service the power to resolve simple issues. It seems that the company does not trust their own CS department. (example: I won 2 satellites to the same $200 tournament, the second should have been automatically converted to $T. Management will not allow CS to simply convert the ticket for me. Instead, it was a pain in the ass for me and took about a week to resolve)

They will not even give CS a time frame to pass along to the player.

I genuinely sympathize with anyone that works on Partys CS team (except for Party_rep, I'll save that for another post), its gotta be a pretty rough job listening to players bitch all day without the ability to really do anything other than tell someone else about the issue. We should all keep this in mind when interacting with them - they are not "Party Poker". They are employed so that those responsible for "Party Poker" do not have to deal with the us players.

As a player who puts in decent volume I would love to speak to the person or people who are actually responsible for the decisions that are made.

It's ridiculous how much potential this company has but does not seem to realize. It's as if the higher ups have decided "hey look how much money were making, thats good enough, lets just focus on making sure nobody steals any" In reality they are losing tons on potential profit.

cross posted from the NJCOP thread:

Apologize for our mistake. We intended for the bonus to be released in 4 equal slabs which was communicated to players through e-mails. However the bonus got configured incorrectly, and is now released in a single slab. The wagering requirements and the time period remain the same.

To your second Question: The fixed limits tables are available and please uncheck the "Hide Tables> Hide Empty Tables" from the lobby and you can view the tables. Also other players willing to play the same game need to be available.

Kind regards,

Party_Rep
http://nj.partypoker.com, twitter: @partypokerUS
Email : support.nj@partypoker.com , Phone : 877 448-5831 (Toll free)

To Party_Rep, Jeffrey or other PartyPoker manager:

Just like PokerStars, can PartyPoker players use our tournament dollars to buy into sponsored live events? For example, I have been playing the online satellites to the WPT Canadian Spring Championship but in case I don't win a package, may I use my tournament dollars to buy into this PartyPoker-sponsored tournament?