Whats the deal with the satellites for gsss? I played in 2 different 3 ticket gtd. sattys and one prizepool was $300 and the other was 1st place gsss ticket and 2nd $50 cash. Is there a system in place?

Party Reps, I created this thread last year, but you never replied to it (even though my question was pretty straight-forward.)

I'm Canadian and I travel to New Jersey from time to time. I have an active account on WSOP (which I created after faxing in my passport and ID docs), but I'm unable to create a Party or Borgata account because your system requires that a SSN # be entered and properly validated. Except Canadians don't have SSN's. How can I create a real-money account at Party or Borgata given that I don't have a SSN? Can I simply fax in my passport?

Hi

We had an incorrect payout structure on some of these, we have since rectified the issue and correct payout structures are now in place.

Thanks

Colette

Does this mean you paid out what you guaranteed and made the players who finished 2nd and 3rd whole?

Or simply that you fixed future payout structures.

You can't.

888 or WSOP will let you though.

I have an inactive ticket to GSSS #3 $50 Rebuy, even though I played the event with a ticket, how is this possible if extra tickets are converted to tournament dollars?

Yeah, I know this was the case when they first launched. Was hoping they'd changed the policy in the year since then...but given how the Party Rep keeps ignoring my question about it, it looks like that might still be the case. A simple 'nope, sorry' wouldn't kill you, Colette.

did you accidentally buy in with cash or T$? instead of using the tik?

or did you win a 50$sat and PP gave you a tik to an event that ran already?

I also just won a $100 ticket to gsss #12 turbo and it went directly into my inactive ticket folder.

Guys, the reason for this is that a number of tournaments have been setup so that those tickets are not automatically converted to tournament dollars if you have more than one.

So basically, they remain inactive until they are converted. That could happen in a week, or after the GSSS is over and done with. Either way we are kind of getting the shaft because we are not able to use our tournament dollars when most of us would prefer to use them, which is now.

So if you played an event, and the ticket says inactive, then the system used a different ticket or tournament $ or cash $. But that ticket that's still in your account was not used.

The biggest problem: We have no way to know from looking at our ticket list when we have more than one of a given ticket that will not convert. So if you have 2 $50 tickets that won't convert to tournament dollars, you will only see one.

This is ripe for abuse and I hope they make things simpler and just make all future duplicates convert immediately to tournament dollars. And in addition, it would be nice to see how many of each ticket we have as well.

Hi all,

We continue to investigate the issue with MFC errors, and deployed two updates regarding this issue on Dec 16 and Dec 23 for both PartyPoker and Borgata platforms respectively. These updates addressed some known issues that were generating MFC errors for our players.

We understand that some customers may have experienced additional errors and we would like to ensure the community that we have a team working on finding the root cause of these issues - as a top priority.

We strive to have this resolved quickly and we will update you all once we have a fix ready.

We would like to ask players still experiencing MFC issues to continue to contact us and provide as much information as possible via PM to myself or email to the CS teams with subject line - MFC issues

For example -

1. Account Name
2. Date/time of issue
3. What were you doing when this happened e.g. did you receive a notification, how many tables were open, were you running any third party tool, how long into a game session were you?

This would really help our tech team in continued investigations and would be greatly appreciated.

Kind regards,

Colette

We updated the payout structures for all future tournaments and the paid out what was gtd



Our policy has not changed.
I had raised your issue with the correct department and was awaiting a response before I offered feedback


Thanks,

Colette

The hyper heads up on this site are the most rigged **** ever.. I stopped playing them for a while because they had me tilting so bad. Then i decide to play a few tonight and its the same rigg lol. Will never play them again and when pokerstars opens up i will take my roll of this site. I dont see anyway how the heads up hypers are not pre determined. Even on the other games its just nothing but action flops every single time. i can call them half the time. If i have 2 pair i know someone has a set. I would say 60% of the time you have a flush someone else has a flush or an even better hand. It is so sick. Im not just saying this because im a full raged degen. I am actually up a few k this month, but the **** i see on this site is crazier than any other site and i been playing online since pre black friday. On top of all that the customer service is worse than the off shore sites

GET RID OF THE TOURNAMENT POP UPS FFS!!!!!!!!

+1

They're spamming non-stop on top of the tables.

This is probably the wrong thread for this point all together. But please note the following:

1. HU SnGs are one of the highest variance poker games you can play, and by definition Hypers are on the highest variance end of that spectrum. Do not be surprised if you lose quite a bit of them, even if you are getting it in good over and over. That is not at all evidence that they are "rigged" in any way.

2. Personally, I once flushed a decent amount of my roll moving up in stakes in the HUH SnGs. During that session I lost several of them where I got in in set over set and my opponent one outed me with quads on the turn and river. Then I got it in with AA vs smaller pairs and was 2 outed several times. I had to stop playing those higher limits, not because it was rigged against me, but because my bankroll could not support those swings.

3. Customer service is a serious problem in general. But I don't know what they can do anyway when you run your 2 pair into a set in a HUH.

Party_Rep, please communicate that these tournament pop-ups are universally despised.

When I replaced the image to make the pop-ups transparent, I was also getting a lot of MFC errors. So I stopped changing the stock images. But Party should at least make these announcements transparent at the minimum, and get rid of them ASAP.

Hi all,

I have sent this to the PRM team for review as requested

Thanks

Colette

Not to derail thread but but variance doesn't get much lower in tourney poker than HUSNGs. Maybe DONs I suppose.

A break even player would experience the same amount of variance flipping a coin over and over.

Rerailing thread:

Partyrep, why is support telling me that extra tickets won to the same gsss events can not be converted.

I know this can't be true as you are running sattys to the same event sometimes 10 minutes apart. It also says on your site:

"If you win more than one entry to a tournament, any extra entries will be swapped for Tournament Dollars (T$). You can use T$ to buy-in to any real money or Sit & Go tournaments."

They also converted them last time after the series. Can you confirm this will happen again? Can you make it happen sooner? I'm sure there is a significant ammount of "future $T" locked up right now. There's still a solid week left of GSSS, why wait till it's over to unlock it? Doesn't make sense...unless you just don't know how to use your own software or perhaps I'm missing something...

Also, you should try out your chat feature pretending to be a player sometime. They are clearly not trained in customer service and I would be shocked if any of them have played a hand of poker in their life.

Yeah i know the variance is very high, but the beats i take are just insane. My one friend who was watching me play them for a few days was convinced they had a "doomswitch" on me. I don't believe there is a "doomswitch" on me and dont really believe that stuff, but i have to say something isnt right with the hypers. I been playing them for about 6 years and never seen anything like it. There is times when i get 2 outed almost everytime i get it in with a pocket pair against a lower pocket pair. There are even times where i get one outed a bunch of times in one day. The only card he could hit to win is a 10 of diamonds and binks it on the river!! When that happens to you 4 or 5 times in a couple hours it really is sickening, especially when you know its coming lol. I dont care what variance we are talking about you should not be losing to a one outer that many times. Im not even exaggerating the beats I take. Im not even mad about them now. Just staying away from heads up hypers

youre an idiot

Here's a suggestion:

Shutdown and repair all the issues that affect play at this site.

The Beta-Version of PP software is ludicrous.

The disconnect issues that still exist. (Yes-played a sng today for the first time in weeks-and of course was disconnected twice. Only to watch pocket J's folded with 3 left, as I was unable to act.)

The promotions are a joke and the ones that exist, well, they apparently don't clear.

The list goes on and on.

With 888 and WSOP merging and PS's return within months, this site will most likely become obsolete as it will continue to lose revenue.

In hindsight, I appreciate the limited time I have played there..

GL all....

Ummm yeah Party Poker's software is far from perfect, but you saying that the merger of 888 and WSOP, and Pokerstars coming within the next few months will shut PP down is far fetched. Where is the facts to back up that PP is losing money every month? The player pool has been steadily on the rise.

When Pokerstars comes they will have to start from 0 player base, and build their site up as well. How does their arrival all of a sudden mean PP will be obsolete? I played on Pokerstars for years when we were allowed to play in the US. What made the site great was its huge player pool, which will not be available to us, we are stuck playing only other players in NJ. You have no idea if they will have software issues, especially with Geo-location.

I think it would be wise to just wait and see how Party Poker responds to it's software issues, builds up their offers, and how Pokerstars is able to build up their player base and reputation in NJ. As on now they have no reputation since they haven't been active in this state yet.

If you dislike PP so much why arn't you just playing on WSOP? What's the point of you spreading the hate? Some of us have had no issues on PP, and enjoy the experience. Thanks for responding with facts, numbers, and citing your info.

Yeah because online poker is 100% non rigged for action. You are just another sheep. Keep moving