Quote:
Originally Posted by LilTucci
Did they get rid of the stupid plexiglass yet? Derby went mask optional this week, hopefully the hard rock follows suit soon and I’ll come back and spew some money.
Unfortunately not. They still have plexiglass, require masks, temp checks at entry, hand sanitizer everytime you sit down, if someone leaves a seat you have to wait for staff to wipe the seat and railing down before they'll call a new player, etc.
It's crazy because the people who would want these measures are too frightened to actually visit the property. And the people who do visit don't want all these extra measures, so they're catering to people who aren't even giving them business.
Plus the CDC walked back the concern over surface contamination ages ago, yet they continue to waste time wiping down seats and railings, holding up filling open seats and sometimes causing tables to break because they can be really slow and inefficient.
Last week playing PLO we had a seat that was cleaned and open for 30 minutes, with a nice long list, no one was called to fill it. Then they called a brand new PLO table of the same limit, so players start flooding the new table, while two more players at our table get up and leave, giving us three open seats (with a list of 5 still waiting for seats)
I see a floor person at the next able over cleaning a seat so I approach and let him know our table just had two seats open that need to be cleaned also and there's a list.
He gives me a stupid look and says "oh yeah, uh, ok" in a condescending voice and then.............walks off and doesn't clean any seats.
You're supposed to be able to call ahead to get on a seating list, but everytime I call no one picks up either. If you're lucky they'll pickup when you're 5 minutes away from the property and the waiting list has gone from 2 players to 12.
They're understaffed and they know we're going to play there anyway so they have zero incentive to provide quality customer service.
I really wish the Seminoles didn't have our State Government in their pockets and we could get some competition down here to improve the situation for the players.
They also recently held a tournament where they altered the structure to go from starting with 300bb's to only 100bb's and tried to pass it off as good for the players.