Well played Caesars on all streets

They bluffed me out of the poker room and then I called a big bet in Buffalo Gold and got the nuts dunked in my face.

I played slots, VP, craps and poker just in case. The more you do, the more chances they have to make mistakes.

Wasn't there a 40k limit on the multiplier? Maybe that includes the daily bonus?

They always say that on multipliers and then sometimes you get them from poker and sometimes you don't.

Yeah you should always get in a session if you can. I did not have the time or desire so I did not.

Is it 100% confirmed by good sources?

While I don’t think anyone is lying necessarily, the situation isn’t always clear if one does multiple things

hm.. a week after the 10x event, i still dont have the daily bonus of 1k pts on my earned 1.1k pts (slots)?!?
normally it's the next day.
(horseshoe Baltimore)

It seems to have included the daily bonus...I can't tell for sure. I received the max as I earned around 18,000 points on the day I played and I finally received my bonus and it wasn't an additional 40-50k in points like would have been expected...It seems that the 18000 points was deducted from the max of 40k so I may have received around 22k and no daily 10k bonus. I have lost track since I've earned points subsequently but for me it wasn't much of a bonus.

Is it just me or is their comp system pretty confusing?

Got an e-mail a while back about my "offers". Went to their website and there was a calendar of dates that you could filter based on room type and venue name. Some dates showed "sold out" on the calendar while others said "offer", but many times if you clicked on one of those dates to make a booking, it would then say "offer not available". There's also no fast way to see the price they are offering, and no way that I can tell to determine if and when you have any full comps.

Are they just woefully incompetent or do they make this deliberately opaque to prevent people from getting good deals? It almost feels like they really just want to get you on the booking page so you book something, and that they have no interest in actually helping you find the best offer available to you.

How do you guys even know when you have genuine comp offers from Caesars?

I just check hotel rates on the website.

Me too. I just ignore most of the comp "offers".

I can’t compare it to other casino resort booking systems, but it’s been that way forever. The technology exists to allow a potential customer to know everything they need to know in order to make a booking decision, just like it exists to allow a loyalty card member to know everything about their loyalty activities. But for some reason they hide this information from people.

I don’t have a very good explanation for it, but if I had to guess, it would have something to do with the gaming industry in general. It is one of the few industries (alcohol is another, and maybe cannabis, now as well), where most customers have a physiological addiction to the product being sold. It basically means the vendor can make lots of mistakes and do things poorly and people will continue to come. If you look at the level of service being provided now, across the board, in the gaming industry and compare it to even just 10 years ago, you’ll see they seem to be less and less concerned about making a good impression on potential customers. But casinos continue to rake it in.

It's even worse. Some offers, especially ones you get in email, don't work online. You have to call them.

Caesars booking system is absolutely archaic. I know it better than their call center reps which gets annoying at times.

The fact they can do things for you over the phone that you can't do for yourself online in 2023 is mind boggling.

Finally got the daily bonus from the 10X Tier multiplier day, pushing me into Diamond Elite.

Which does nothing

not true at all. he get 600 a year airfare credit for this year and next year. and if he has a caesars sportsbook account he gets a 75 dollar free bet per month per state he uses the account in.

How do you use the 600 dollar airfare credit?

Generally you book a stay, fly out here, and bring a receipt for the airfare to the cage. They will give you freeplay for the amount of your airfare up to $600.

However, as a local, I can simply get the full $600 in freeplay. I don't recall if I have to have a stay booked or not to do that, but we'll be staying on the strip a few times for VGK games this year so I'll take care of it then.

Yeah cause 600 in freeplay is worth grinding out 50,000 tier credits

I have already detailed why I felt that, while borderline, it was likely worth it to put in 5000 tier credits in a single day during the 10x Tier Credit Multiplier.

So how much did you lose?

Definitely not worth it. Also, putting in 5,000 TCs would not get you 50,000 TCs during the 10x promo because it was capped at 40,000.

I never said it was or wasn't. I said diamond elite isn't the same as diamond plus as there are actual benefits.

Yes it does; there’s an additional automatic 10k TC bonus you always get when you earn 5k TCs in a day.