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Originally Posted by rhalala
Yes, but before (i dont know how , if it was a bug or not) it was working , i have my hud show only 1 second after the table opens , while playing the first hand , before my PT4 import it, i am speaking about Super speed tournaments here, it was REALLY important to me see the hud the first hand!
Then an update comes 3months ago and i have to wait pt4 import the first hand for the hud pops.
I deleted the prior post I made on this topic because the information I included was incorrect. This post below has been rectified
I believe this conversation accidentally confused Hyper Turbos with Zoom tournaments. The hand grabber has never worked on Zoom tables. At Zoom tables the hud will appear as soon as the first player is recognized at the table. The hand grabber does not work properly at Hyper Turbos because the tournament format is missing the data that we need to allow the HUD to display until after the first hand is played - there is nothing we can do to fix this without major changes made by PokerStars. I'm afraid there isn't anything that we can do.
We do not recommend doing this, that was bad advice given to you. We have made changes to the database structure since 4.09, you may cause database damage that we cannot fix if you revert to this earlier version. Additionally as explained above the hands have the potential to cause DB problems, and if that occurs your only path to fix the database would be to create a new one and start over again.
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But would be awesome if you can get back this feature..
Thats our of our control, sorry... nothing we can do.
- TT