Unfortunately, the newest version of HEM crashed a few times, so i went back to the oldest publicly released version, and everything is fine. Thanks again.

I thought you guys finally released a working HUD for HM1 but no, still see a bunch of -/- on every players.

on my sessions tab, i want it to show it as two separate sessions when there is a 10 min break between the two sessions, instead of just one large session. how do i do this???

hem stats not showing up anymore in zoom

Hi guys,

I had a problem with HEM the other day that I was able to resolve with a reinstall, but I have a new problem now. When I try to open HEM, I get this message:

"Unable to read data from the transport connection. An existing connection was forcibly closed by a remote host".

Then it asks me to enter the "Server Name" and "Port Number" to find the database.

Its been so long ago that I first installed HEM that I cant find this information, although it still has values for "Server Name" and "Port number" where I would inter this info, but when I hit enter I get the same message from startup.

Thanks for your help.

^^^^^ Nevermind, after the 3rd or 4th computer reboot it started working again.

I have downloaded the HEM update as per the email from your support guys and then it was asking me for my serial key.

I have entered my serial key and am now getting this:

recently i enable the "show autorate icon". i disabled it again but it still shows up on the replayer. is this a known bug?

nvm, i found the fix.

Please enable both Additional Hud filters: Include hands from other limits and mix ftp rush and non rush hands.

This is the parameter SessionTimeoutDuration (default 30 minutes) in the holdemmanager.config file (c:\program files\rvg software\holdemmanager\config\holdemmanager.config ).
Please close HM before editing the file and create a backup copy


Please reboot your computer and try again. There is either something wrong with your internet connection or our license server was temporary down.

Just rebooted and still getting the same problem. Internet connection here is fine.

In a volume prop bet this month so could do without this.

I just checked our license server and its working fine.
Please check our FAQ: http://hm2faq.holdemmanager.com/ques...Holdem+Manager
and if its still not working send us the log files to hm2support@holdemmanager.com

Yeah resetting the profile has worked.

tyvm

Any chance you could add an option to bring up the replayer when a user clicks one of the last 3 hands? The format of the window that comes up now is horrendous. It literally takes me 5-10 seconds to identify the showdown hands, board, and equities when that info should be clear as day.

If I moved Postgres SQL to an external hard disk drive would HEM's performance worsen and how?

Why have you changed this when I am trying to save a graph to my pc?

Previously I just click "save as" and it saves as a .jpg and now I have to click on this and it opens another window and then has to load all the data again!!!! Especially horrible for a big sample size!

Bring back the previous option please.

version 2.0.0.6698...
HM2 seems to remove marks that i put on hands during active session

Click the 'Settings' menu > 'Replay' button to open the Replayer. It will have all the hands listed for this session but they will be in reverse order so the most recent is on the far left.

If they are the same speed the performance differences should be negligible. If the external HDD is slower than the internal HDD/SSD it will be noticeable. Externals are often 5,400rpm while internals in most desktops are 7,200rpm.

I agree with you. I don't think the developers should have replaced the old method with the new method. I think they should have added the new method to the old method so we have 2 options in the right-click menu and have written a ticket to bring back the old method.

HM-4724: Graph > right-click menu: bring back 'save as...' option

If you want to be notified when it is fixed please send an email to support@holdemmanager.com and include "Notify Me When HM-4724 Is Resolved" in the subject line and body of the email.

This is a known issue and it has been documented in detail and provided to the developers to resolve. While I don't have a specific date for when this issue will be resolved, we are putting out updates regularly and this is marked as a 'critical' bug in our system and should be fixed soon.

The previously assigned internal ticket # on this issue is HM-4075. We will often release builds on a limited basis, only in the forums for a few days first, so please check back in this forum http://forums.holdemmanager.com/hm2-releases/ for that ticket #.

If you want to be notified when it is fixed please send an email to support@holdemmanager.com and include "Notify Me When HM-4075 Is Resolved" in the subject line and body of the email.

I've been using Hem2 for a a few months now and I only imported hands from 2011 onwards (I have hands going back to 2006 on my Hem1 database). I'm looking to free up some space on my hard drive so can I just go and manually delete all these old, pre 2011, hand history files?

Are the stats ''Fold to Cbet IP/OOP in 3B-Pots'' available already in hm2? can't find them

thanks

When I go to Opponents tab -> Summaries in down right corner I have Group Profile and have option to choose to look different states bar graphs, for example for VP$IP I have these:

What does player count (X cordinate) represent (number of players at the table?) and what does these 0-2.5% 2.5-5% 5-7.5%... and bar graphs represent. Can somoone explain this picture for me?

yeah this still isnt working, is this teamviewer stuff normally quick? because i dont really want to wait for a few days for it to be set up while in the meantime a new update comes out and we could potentially be going through this same process again.

player count means how many players in your database have a certain VPIP. The 0-2.5% ect. stand for the VPIP % and the higher the bar graph the more people fall into that VPIP % category. In your example there are little over 10 players that have a VPIP between 17.x - 20 and 10 players who have 20 - 22.5 VPIP.

I hope that helps

I have HEM1 and my hud works fine for zoom. but my hands aren't being imported and I cannot see them in the reports. help pls !

HM HP down?

How is the tournamentresulttracking in HM2 now? Especially for rebuys/Satellites?