Has no one else reported this? I spoke to support just now and they claimed this bug was news to them.

I haven't looked at any stats or anything, but it sure seems like it is, drastically.

It happens to me at least one time per session.

Count me as one who finally stopped playing on ACR. Why?

* Way too many bugs/annoyances that do not get fixed.
* Obvious signs that the software developer[s] have no effective QA before releasing changes/fixes/improvements[sic]
* Rake way too high on cash games (Beast and BB)
* Too few SNGs.

Too bad -- otherwise ACR could be a great option for us US players.

I officially closed my accounts on true and acr.
Just to horrible which I know
But sometimes can't resist playing because of no other good options
I can't play bovada cause I'm in New York and everything else sucks
I don't wanna play here and thankfully they closed my accounts for me.

Don't see how it is really an issue tbh. Yeah the support response about it sounds dumb but in the end they can offer whatever odds they want to in their sportsbook. They don't have to match their odds to other sports betting sites and no one is forcing people to bet sports on their account. If you don't like how they do things then don't bet. Pretty obvious solution that somehow seems to elude people.

I have no issues with this site. I wish they would upgrade to the software they showed, but that's just because who wouldn't want to play a game of poker?

Is there anyway to open more than one tourney lobby at once?

nope

Its not about the odds that they offer, its about the way the odds are calculated. They display odds of -110 for bets which is standard but when you start adding them to a parlay the odds are way off.

So again its nothing about the odds theyre offering, its that their program is offering incorrect odds, and they do nothing about it.

Okay, but if they refuse to change them then essentially there is nothing that can be done about it other than choose not to bet. I'm not sure I fully understand the situation though. Are you saying that they say the parlay will pay out $x but then only pay less then $x, or are you saying that how they calculate what they pay on a parlay doesn't match to how most sportsbooks would pay the same parlay? The first would obviously be incredibly wrong/sketchy but if it is the second then the point remains that they don't have to do it how other places do it and no one is forcing people to bet sports on their site.

Its kind of confusing, honestly ive never seen anything like it at a sportsbook, thats why its difficult to describe. The thread does lay everything out. But to put it in simple terms:

The odds display -110 for example, which typically means for every $1 you bet you stand to win $1.91, now if you were to bet a parlay of lets say 4 teams, it would only make sense that you would take $1.91* $1.91 * $1.91 * $1.91 which should = $13.31 for every $1 bet if you win the 4 team parlay.

Now here is what Americascardroom offers you on the exact same 4 team parlay:$1 to win $10.

And all 4 bets I put into their site said -110 next to them. I wouldn't be upset if next to the bet it said -120, like you said that's their decision on what odds to offer, but to display one odd and payout a different is just wrong.

And that's not all, there are also situations where if you add one huge favorite to a parlay it actually DECREASES the parlay odds, which obviously makes no sense.

Yeah definitely seems weird/misleading. The site obviously does a lot of things wrong but unfortunately if they don't want to listen to things we can't really do anything about it other than choose not to participate. I don't know a ton about sports betting so it's still a little unclear to me whether what they are doing is cheating their customers. Do you feel that they are purposely misleading customers in order to pay out less money? If that is the case I think the anger in the posts are warranted, otherwise the way to handle it is definitely to make the point calmly and then if they refuse to change things then people should refuse to bet with them.

Based on what I've seen on the poker side, it's probably a combination of arrogance and incompetence to me. Incompetence, because the poker side is equally screwed up, and they don't seem to understand the basics of poker (such as timing blind levels correctly), nor do they understand understand basic business practices such as communicating with their customers when there is a problem (not responding when customers post on here, asking what's up with tournaments which have been frozen for over an hour.)

The arrogance comes when they won't do what's necessary to fix the problems. I have suggested getting input from a player committee like PokerStars has. I have suggested calling in outside consultants that perhaps understand how poker tournaments should work better than the current staff. I have pointed out specific problems that need a specific fix, and suggested what the fix could be. Many others players have given similar input, and more often than not, it seem to goes unheeded.

I'm no expert on sports betting, and I've never placed a sports bet. All ll I know is what I've read about it in 2+2 Magazine. I can only assume that the problem is incompetence and/or arrogance simliar to what's happening on the poker side.

Totally agree with you. I think a lot of that stems from the fact that they are operating in a very grey area and they want to run things in a way that maximizes their profits now instead of for the future. However some of the things that they do definitely hurt their profits now and for the future, and I def agree with you that this seems to come from a lack of understanding of poker and how a site should operate.

I'm all for voicing the things that need to change, I just think people go about it the wrong way. A lot of people voice their opinion in an angry spew instead of calmly presenting their issue, and even though the problem may end up ignored either way I think they are much more willing to listen when people are being calm/reasonable.

I don't mind the site in general, but traffic is disappointing. I really wish I didn't have to play above my roll in games I know I am a dog in because there's no other action. Plo is nonexistent unless I want to 1 table 25plo against players way better than me. If I sit smaller I get some 20bb stack sit and end up playing hu until I realize it's -ev to do so. Haven't really got that mad at the DOJ until now, we deserve better than this dinosaur software and less players than my high school

Agreed I think its a combination of both as well.

Honestly, the traffic isnt that bad for holdem cash games anyways. And that is the majority of what the casual player plays. The tournament scene isnt terrible, its not pokerstars but its what we have to live with.

Whats most upsetting to me are the bugs, glitches and poor software.

How are payouts on this site .. been playing live for last two years .. and now missing online poker .. does this site pay US players .. and are there any other sites that are better ..??

will we ever be able to see mucked cards?

please?

Try the Winning Poker Network cashier thread.


--
Kahn

Anyone else having issues clicking on games this morning? Are they experiencing server issues?

Payouts are the main reason people still play at Americascardroom. Ive never heard of anyone having a problem, payouts typically take 2 weeks and they are extremely reliable. More reliable than any site that accepts American Players, and I dont even think thats debatable.

The main problem is the software glitches and hiccups/ lack of player pool.

yes , Americascardroom Payout is good.

Anyone else getting sucked out on 5x in a row? What kind of variance is that? Does anyone know about their shuffling software? Just curious. I know variance can seem more extreme online, & I'm no conspiracy theorist, but it's been ridiculous lately for me.