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01-09-2014 , 07:08 AM
The irony is, there wasn't a ton wrong with the wrong software. A few features could've been added but generally I liked the old one.
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01-09-2014 , 08:27 AM
For some reason PL.exe crashed, normally this isn't even active on my pc when partying.



If you find the time for an answer Rep :

Should I restart party to get PL.exe started again ?
Or should I start PL.exe separately ?
Or play without PL.exe running ?
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01-09-2014 , 09:35 AM
Hi,

Is there any fee, when we transfer money from partypoker account to goplay mastercard account?
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01-09-2014 , 09:41 AM
Quote:
Originally Posted by centebakkie
For some reason PL.exe crashed, normally this isn't even active on my pc when partying.



If you find the time for an answer Rep :

Should I restart party to get PL.exe started again ?
Or should I start PL.exe separately ?
Or play without PL.exe running ?
Unless it gives you a superuser account, just delete the file. Didn't seem to affect the software's functionality.
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01-09-2014 , 10:36 AM
Quote:
Originally Posted by Lessu
Unless it gives you a superuser account, just delete the file. Didn't seem to affect the software's functionality.
Done, thx didn't think of that one.
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01-09-2014 , 11:09 AM
Quote:
Originally Posted by IoNlYsAyThInGsOnCe
The problem is on morgan stanley's end imo
Yes, apparently they've been asked to send Party their PC spec.
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01-09-2014 , 11:54 AM
Quote:
Originally Posted by IoNlYsAyThInGsOnCe
The problem is on morgan stanley's end imo
A+
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01-09-2014 , 02:27 PM
Question : I am a Canadian that has strictly been withdrawal back to my credit card account. I am looking into some electronic transfer directly into my bank account instead. Is there any fees? And it says Routing number... what is this exactly?
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01-09-2014 , 02:33 PM
Quote:
Originally Posted by TheRuffian
Yes, apparently they've been asked to send Party their PC spec.
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01-09-2014 , 02:55 PM
My tourney lobby is just saying 'Loading table list....' ?!
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01-09-2014 , 03:11 PM
I'm getting the same. Can't open tourny lobbies from the tournaments that I have running and the main lobby is stuck loading the table list.
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01-09-2014 , 03:12 PM
All tourney lobbies down. blinds at 76,000.0635 etc before software crashed and now I can't open any lobby (loading string)

Can't see other tables in same tournament and software crashed and reopened itself.

Yesterday complete uninstall reinstall after cleaning out the registry also, has been ok all day until now



edit 19:28 GMT = all ok now

Last edited by sheep ears; 01-09-2014 at 03:29 PM.
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01-09-2014 , 10:50 PM
Anyone noticed less rec. players? And the ones playing are the "regular" fish?
Anyone remembers last time there was segregation?
Anyone remembers last time it was introduced and support for absent for a long time?
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01-09-2014 , 10:54 PM
yet again the software doesn't even start for me. I had to reinstall last time and that worked. Not going to reinstall this time, just logging in thru webpage to withdraw the max each day.
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01-09-2014 , 11:06 PM
I really thought that things might be on a decent change with Jeffrey on board but I agree with all the rest of you guys, party never will get it right. How hard would be it for them to maintain there weekly post? They can't even do that, and when that fails, they don't even stop by just to ask some questions. It's shameful to have bad communications, but its disgusting to make promises of weekly communications and then don't.
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01-10-2014 , 05:18 AM
I guess there are too busy negotiating sponsorships in New Jersey instead of answering inquiries of their favorite regs... They would rather rip us off and say no word.

http://www.highstakesdb.com/4426--pa...nj-devils.aspx
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01-10-2014 , 12:00 PM
Hi Party_Rep,

*Would you reinstate those $6 Action Hour Rebuys that used to run please? You could add some $3 & $11 ones too. You don't even need to stick a Guarantee on them if you don't want to.

*Could you also fix it so when I select 'Regular' tournament type in the lobby I don't see any 'Qualifiers'. On a Sunday my lobby is bombarded with qualifiers even tho it is set to 'Regular' only.

Thanks
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01-10-2014 , 12:29 PM
I dont want to read 999 pages of this so can we get a quick recap?

1) If you live in Canada cashout everything you have in party poker and remaining points?

2) Party poker has gone to the states?

sorry I'm just lazy but if there could be a quick TL:dr that would be great. Thanks!
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01-10-2014 , 02:34 PM
Hi all,

Below is a roundup of the main topics from the last couple of weeks. I’ll continue to concentrate on broader topics; [email protected] is still the quickest way of getting individual issues addressed.


Quote:
Originally Posted by YouSureSir
Jeffrey, PartyRep, it would be nice to have an update as it has been sometime and before people start getting all upset, I think it would be beneficial.

Main points I think people are curious about is when/if sitout one table button will be implemented, and what changes we may expect for the loyalty system, especially the clearing requirements.
I apologise for the lack of presence over the last few weeks; I was away over the Christmas/New Year period. I will be posting regularly again from now on.

Sitout functionality is being worked on and should be implemented within the next couple of months. I’ll provide full details on this when I can.

The loyalty scheme is under review but we don’t anticipate any changes in the immediate future. If and when we make any changes, they will be communicated in full, in advance.



Quote:
Originally Posted by YouSureSir
Yes, I think party rep should make a public statement regarding this. Would be a large breach of privacy if you are logging keystrokes and taking screen shots. People do things with sensative information while playing, whether that be online banking or such it is not the right of a poker company to monitor those information.

Now, monitoring what programs are open being used etc, I believe that is something that is mandatory to prevent obvious abuses. Some tech savvy person should confirm if screen shots and keylogs are being taken while the client is open.
This area is covered in the privacy policy section of our terms and conditions (clause 10). We do, however, understand that there are some concerns over this and in an effort to be more transparent are looking at introducing a way in which you can manually execute this process to view the output and see what information is being sent to us.

sheep ears and centebakkie: can you please contact customer support at [email protected] so we can investigate why the process caused your computer to crash?



Quote:
Originally Posted by Asidman
Party Rep, do you know the "Remember Me" box that you tick to remember your username and password?. WhyTF does it never remember my username and password?
I’ve looked in to this and haven’t been able to recreate this issue. Could you and anyone else experiencing it please contact [email protected] so we can investigate?


Quote:
Originally Posted by dondrog
@PartyPoker_Rep can you implement security token for bwin clients(I saw that party poker clients have it ). Thank you
We are exploring extending the additional security solution to other labels, including bwin. For Party, if you have a security token it will still work although we’re currently out of stock of new ones. I’ll advise the thread when these are available (for all labels).


Quote:
Originally Posted by 0desmu1
party_rep,

are you guys in the process of adding back husngs above $200? or are they permanently removed?
No, they weren’t removed at any stage and are available in the client. We offer HUSNGs up to $2,000 on partypoker.com and up to $1,000 on nj.partypoker.com. Can you confirm if you’re able to see them in the client, as shown in this screenshot?




Quote:
Originally Posted by Lessu
talking about "I am back". It would be nice if the autopost bb would be auto checked when you come back from a break and post bb. annoying to make you click post bb and then autopost bb on every table...

it checks autopost bb box only when posting the bb when you join a table. why can't it do it every time?

plus having to post the wait for bb as well. so 3 clicks per table just to get back into the action. on stars it's just one click to resume all tables, it autowaits for bb and posts it automatically + autoposts future bbs automatically...
I totally agree and this is something we’re looking in to, along with a number of other measures to improve customer experience for all types of player.


Quote:
Originally Posted by jeanchris
Hi Party Rep,

When party will do something about the massive sitting out that is currently happening on 6m midstakes games (i play 3-6/5-10) not sure about whats going on at smaller stakes.

The problem got i would say 3-4x worst then before. Around 5-6 scumbag sitting out/creating new table and never player unless a massive fish sits down. Even some honnest reg start tables are stuck sitting out #5 or #6 to make the table close and not miss too many table.

This situation is also killing a lot of game that could be created, some regs are starting game 2-3-4 handed before seeing the game getting fill by reg sitting out and obviously they will stop playing when this happen. This is cutting directly into the rake, and we all now party LOVES raking our ass!

Its been years we hear the same crap, report those player blaaaablaaaablaaa

Please input a system like Stars for the lobby, and start giving warning/banning those ****ers that create this major problem!
We agree that sitout abuse is a problem and hugely frustrating. Measures to address it are currently being finalised and I will let you know when they’re ready to be implemented.


That's it for now. I’d like to wish you all a Happy New Year and good luck at the tables in 2014.

Thanks,
Paul
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01-10-2014 , 03:34 PM
Quote:
Originally Posted by Party_Rep
Sitout functionality is being worked on and should be implemented within the next couple of months. I’ll provide full details on this when I can.

The loyalty scheme is under review but we don’t anticipate any changes in the immediate future. If and when we make any changes, they will be communicated in full, in advance.
If there's any consistency, it means there won't be ANY changes to VIP system/clearing requirements this year, right?

btw: you're "out of stock" for Party security tokens for few months (half year maybe?). You're asking ridiculous amount of points for them, so I'd be able to arrange production of couple thousands of them for 50%profit margin. No idea where to look for them, but it's impossible it'd take me even half the time it takes you...^^
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01-10-2014 , 04:56 PM
Quote:
Originally Posted by Party_Rep
Hi all,

No, they weren’t removed at any stage and are available in the client. We offer HUSNGs up to $2,000 on partypoker.com and up to $1,000 on nj.partypoker.com. Can you confirm if you’re able to see them in the client, as shown in this screenshot?
Can you confirm you see them in that screenshot?
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01-10-2014 , 05:37 PM
Partyrep, you seriously couldn't recreate the 'Remember me' box not working? I was under the impression that this didn't work for anyone. Also, has anyone been able to change screennames since the new software launched?
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01-10-2014 , 06:35 PM
That screenshot actually shows HUSNG upto 5k...
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01-10-2014 , 08:56 PM
"Remember me" hasn't worked since the relaunch for me despite numerous installs including registry cleanouts.

One of the most mentioned difficulties/complaints itt is the lack of an auto-addon/audible alert for addons, is this still in the pipeline?

One of your programmers managed to program an audio/visual firework display for winning a pot, would you ask him to shuffle the client and trigger it by the addon period?

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01-10-2014 , 08:56 PM
Quote:
Originally Posted by EmpireUK
Partyrep, you seriously couldn't recreate the 'Remember me' box not working? I was under the impression that this didn't work for anyone. Also, has anyone been able to change screennames since the new software launched?
same here. was sending an email to party, and reply was: we cannot reproduce it its like 5 months i think...

Last edited by mishanjka; 01-10-2014 at 09:01 PM.
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