A zero-tolerance approach does seem appropriate, otherwise everyone would just use it and say they weren't using it on Party. Can't say I feel much sympathy for scripters being inconvenienced.

Dear Party_Rep,

i reinstalled Partypoker a few weeks ago after years of absence,
after reinstalling i run into different kinds of bugs:

- I started cash game missions, while the first 1 or 2 two were super fast completed and rewarded the other missions i started so far f.e. Cash Conquest are stuck/buggy. Im at 2/3 of the mission targets, the last unfinished one being; Win with a top hand (A-A, K-K, Q-Q, A-K or A-Q)

While ive won numerous of top hands both with and without going to showdown, the mission just wont get completed /rewarded.

-Today i wanted to sit at an 4nl table and got a warning "the minimum buy in amount is 1,20$ and was denied a seat.
theres like 100$ in my PP account and i had no trouble sitting at higher limits like 10nl

i would like to hear your thoughts on a solution to the bugs i came accross.

i think its strange that after what? 10 or 15 years of running such a big platform you guys somehow managed to still hav such a buggy (buggy is a very polite term here) software.

sincerly a concerned customer

Go on live chat and they'll forward it to be completed for you. They'll want the hand number of a hand you completed the challenge.

Missions/challenges can be fun for new players but stuff like the above should be fixed asap. The missions have been there for ages, they shouldn't still be buggy.

its even more ******ed couse it seems u can sit out and change seat and take the one which is on the left side of the fish

this should be forbidden

i honestly dont care that much about PPs missions and the few $ they reward and would play on if there were no missions at all.
But putting the missions out there without them working properly is excatly the kind of scummy fish bait method that i tilt over.
u guys got multiple bug reports regarding mission bugs in this thread alone.
so obv shut the mission segment down until your software is able to provide them working.
instead of fixing your software you then link people to your support team, where i would have to provide handhistories? you guys for real? fix the stuff or take it out. simple as that.
providing hhs for 1.5$ rewards....come on....
every player playin a few thousand hands obv has won with AA or other top hands pay the men teh moneys or gtfo

Yeah i can confirm this
I also have buggy missions which wont be cleared
It's really tilitng and I think I will stop playing at partypoker.

btw: how can i get support by live chat? I can only chose between mail and telephone.

https://www.partypoker.com/contact-us.html?LANG_ID=en

thanks


and about the mission issues:

Asha [10:34:23]
I apologize for the inconvenience. I do see that we have already escalated issue about the mission Cash Conquest to our team concerned and we are awaiting a response..
Asha [10:35:29]
Please give us sometime and we will get back to you once we have any update.

Hi all

I am currently out of office at an event in Brighton - UK
I will respond to any outstanding issues Tuesday

For any urgent issues please contact our customer service team

Kind regards,

Colette

Same problem on BWIN.

in

When I told that to a Party's customer agent not long ago, he answered something along : "We didn't have complaints from other customers about our software being buggy/laggy. It must be on your side."
They're totally in denial.

exactly this. they tell the costumers its on their end everytime.
also that you have to find the bots on party by yourself and then you get no compensation if they freeze their accounts is absolutely ridicolous.

i cashed 3 days ago completly out and play on stars again.
without bugs, not so many bots and sometimes a compemsation for found bots.
best service there, no service on party.

bye bye, my last post in this thread

Is there anyone else having the problem that the cursor dissapers when going over the tables form party poker? I dont have that problem on any other application.
Because of that i am only able to play with my touchscreen.
Does anyone know a solution for that?

+1 on buggy missions , very annoying experience so far with this missions , and its also very annoying that you have to look in your database for the hand / hand number and then e mail party so in order to get your money -.-

Hi,
Can you confirm that it is fine to script other sites, simultaneously to playing party, as long as we don't use the script on party itself?

Just saw this reply, can't believe anyone is still running the 'scripters are scumbags' approach.

We are poker players. We try to maximise our EV. Scripts are easily available to everyone and increase your EV. Obviously I want to play on party, am a fan of how they've run the games, and will not script there. That doesn't mean I should be forced to slash my EV on all other sites.

As it is, for now I have stopped playing party having read that Robmaf story. Until they can confirm that customers complying with the rules won't be banned, I won't return (good for regs, bad for party themselves)

Yes you want to maximize your EV, and maybe you need that to compete and add to your winrate because others are using these types of things. Problem is scripts and other software has gone to such a destructive state that now all regs will be punished. In the next few months you will see some dramatic changes across the board on most sites and within a few years poker will be cut down to only app poker. That is the reality.

You can run seating scripts alongside partypoker on other sites but that doesn't guarantee that you won't get banned from partypoker, in fact its likely that you will get banned. Proceed at your own risk.

I just see a blank post there, anyone else?

A Party-branded smartphone as a gift? That would be cute

Pretty sure multi table on mobile

My loyalty points all seem to have disappeared

Just for interest - you think you leaving the site is bad for Party because you play regs a lot with no donators at the table? I'm pretty sure that, the way most regs play, they don't increases the Party revenue at all but maybe you play differently.

Fwiw, I really hate the "poker plays only care about EV" line. Obviously it's OK in some context, and if scripts are not banned on a site then there is a valid argument of course, but scummy behaivor exists in poker just as it does anywhere else and saying, basically, that doing something scummy to make more money makes it less scummy is totally off.

Personally, I'd like all seating scripts banned. If every reg used them then the combined EV would go down as they aren't creating donators (they actually may annoy them) and there is a cost in using the software. You could say the same about huds, but at least there is an argument that they allow more skill to be used etc.