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[PartyPoker] Ex-Official thread [PartyPoker] Ex-Official thread

07-08-2015 , 04:38 AM
Quote:
Originally Posted by lilxam
Hi !
I don't have the side panel for cash game tables on partypoker.

I unchecked the "Turn off side panel" option but still nothing.

Am I missing something ?

Thanks.

Its available for fastforward, Sit & Gos and Tournaments
We don't have the option for Cash games or play money - we did have previously but it was removed nearly two years ago for various reasons.
[PartyPoker] Ex-Official thread Quote
07-08-2015 , 05:37 AM
Hi Colette,

are you planning any cash game promo? We didn't have a normal promo since last year.
[PartyPoker] Ex-Official thread Quote
07-08-2015 , 06:24 AM
Quote:
Originally Posted by renemesis26
Hi Colette,

are you planning any cash game promo? We didn't have a normal promo since last year.
Hi

We have just started the push for pokerfest - both online and live and the UK Team Event

At the moment I have no further clarification on any other promotions - sorry

Colette
[PartyPoker] Ex-Official thread Quote
07-08-2015 , 06:26 AM
Quote:
Originally Posted by Morrisonscotty
I went to my bank today and triple checked through all the transactions. I did not realize that partypoker combined one withdrawal of 218 dollars together with another withdrawal that I bypassed this whole time.

All set and done, after weeks of trying to resolve this I added up the withdrawals and it is correct on their end.

I'm sorry for the inconvenience I caused as I really thought I was missing a payment. I have dozens and dozens of transactions that go through my bank account every single month and skipping through this one I felt extremely disturbed as I have been playing on the website for over 5 years.

I apologize to all the party poker staff involved with this. I appreciate your 24/7 help line and hope we can move on from this. I will be removing my post on the 2+2 forums

Thank you for the community's help and understanding.

I feel like an idiot, but hey it's good to double check/triple check your transactions. Lesson to be learned on my behalf.

Hi

Thanks for the confirmation - I am glad its all fully resolved

Colette
[PartyPoker] Ex-Official thread Quote
07-08-2015 , 12:15 PM
Party is still a great place to play. With all that has happened (black friday, ultimate/absolute, and now many skins on Merge not paying) legitimacy of a site is ever more important.

One thing Party is for sure is they are legit. They have always paid. Now if they can just get this crazy seat scripting under control... totally blowing off a lot of rec players. But this has been mentioned for so long, so what's the point I guess.
[PartyPoker] Ex-Official thread Quote
07-08-2015 , 02:50 PM
haven't even played on party in awhile or popped into this thread, but its no surprise to see so many people angry just for playing a game.

I was going to ask what happened to the WPT freerolls, but this answers my question.

Bwin.party, which was formed by the merger of Bwin and PartyGaming, has struggled since its formation in 2011 and put itself up for sale last year. Last month it sold its poker events unit World Poker Tour, a non-core division

Now im going to ask what happened to the nightly Canadian 40 seat frenzy tournament ?

Also what happened to the $5000 err I mean the now $2000 bankroll booster freerolls that I have tickets in my account for.

Is it true that party is screwing me on this too (because I have tickets in my gay bwin account and I know its in the ToS to "update the tournament schedule, I just had to ask)
[PartyPoker] Ex-Official thread Quote
07-08-2015 , 06:08 PM
Does anyone who has a security token, have a problem with first log in timing out? I put my user name and password in but the screen to input token number doesn't come up. I then have to relog on and its fine second time. Its been happening for a few days.
[PartyPoker] Ex-Official thread Quote
07-08-2015 , 07:24 PM
Hi Colette,

Please do something for the Dollar Club promotion stake restrictions. I think it's very unfair that silver players will not get any points if they play higher stakes than $0.25/$0.50. I'm "recreational" player and play only at a couple of nights a week, but prefer something like $100FF. Now, should I go and play only FF25, because there is nobody playing FF50??? Stupid... and yes, even the recreational players read 2+2. ;-)
[PartyPoker] Ex-Official thread Quote
07-09-2015 , 03:17 AM
Quote:
Originally Posted by ilwrath
Hi Colette,

Please do something for the Dollar Club promotion stake restrictions. I think it's very unfair that silver players will not get any points if they play higher stakes than $0.25/$0.50. I'm "recreational" player and play only at a couple of nights a week, but prefer something like $100FF. Now, should I go and play only FF25, because there is nobody playing FF50??? Stupid... and yes, even the recreational players read 2+2. ;-)

The promotion has now been running for several weeks and ends end of July so its highly unlikely the mechanic will now change. As always I will ensure the promo team are aware of your feedback
[PartyPoker] Ex-Official thread Quote
07-09-2015 , 12:45 PM
Quote:
Originally Posted by Party_Rep
If I comment on each and every post I would have no time to resolve the issues raised here or work on my day to day duties.

Thanks

Colette
That was on March 20th

you have only devolved since then as you did not answer my 3 questions yesterday but did decide to answer that dude with 1 post.

Its alright, keep failing

these poker sites are turning me into a real miserable person to be around
[PartyPoker] Ex-Official thread Quote
07-09-2015 , 02:12 PM
Quote:
Originally Posted by james_harrison
That was on March 20th

you have only devolved since then as you did not answer my 3 questions yesterday but did decide to answer that dude with 1 post.
Your questions seemed pretty rhetorical to me. To answer: the tournaments were removed.
[PartyPoker] Ex-Official thread Quote
07-09-2015 , 02:18 PM
Quote:
Originally Posted by james_harrison
That was on March 20th

you have only devolved since then as you did not answer my 3 questions yesterday but did decide to answer that dude with 1 post.

Its alright, keep failing

these poker sites are turning me into a real miserable person to be around
The tournaments were removed from the schedule
The bankroll booster ended - we withhold the right to end any of our promotions at any time as per our T&Cs
These ended a few months ago and were removed from the schedule and web page.

Have you tried contacting CS to see if they can offer an alternative to the tickets?

Sorry you feel I have devolved purely on the basis I did not answer your questions (which to be fair seemed to answer themselves)
I am sure others may feel I offer a little value to the thread......
[PartyPoker] Ex-Official thread Quote
07-09-2015 , 02:20 PM
Quote:
Originally Posted by Andyfothershops
Does anyone who has a security token, have a problem with first log in timing out? I put my user name and password in but the screen to input token number doesn't come up. I then have to relog on and its fine second time. Its been happening for a few days.

Andy - is this still an issue?
[PartyPoker] Ex-Official thread Quote
07-09-2015 , 04:18 PM
Quote:
Originally Posted by -UBetIFold-
So to clear things up, if I win through satellites say, a $200 ticket, and a $50 ticket branded for pokerfest events only, and at the completion of the festival I was unable to use either, are these tickets just completely removed and not exchanged for anything?

I really hope that isn't the case, a sat won is a sat won. Should be converted to a comparable event ($50 pokerfest converted to $50 MTT ticket) or if that's somehow not possible, converted to T$.

I know in the previous pokerfest I was left with about 3-4 unused tickets after its completion but they were all converted straight to T$ about a day after it ended.
I still have a $200 ticket sat in my account from the last pokerfest which i won from a satelite and have now been told by support that it is useless.

I had already won 1 ticket and expected the second to be converted to cash or at least T$ but no that didn't happen.

As a rec player thats a big buy in for me and its dissapointing that i now can't use it.
[PartyPoker] Ex-Official thread Quote
07-09-2015 , 07:23 PM
Quote:
Originally Posted by johnjoe
I still have a $200 ticket sat in my account from the last pokerfest which i won from a satelite and have now been told by support that it is useless.

I had already won 1 ticket and expected the second to be converted to cash or at least T$ but no that didn't happen.

As a rec player thats a big buy in for me and its dissapointing that i now can't use it.
I'm pretty sure last pokerfest had the same policy on unused trny tickets, but to my surprise I had about $700 total in various tickets and in about 2 days after the festival had closed, all we're converted to T$. I also made a pretty big deal about them possibly being non refunded and forfeited so maybe that had something to do with it.
[PartyPoker] Ex-Official thread Quote
07-09-2015 , 07:28 PM
Uh oh, fifteen minutes to Judge Wapner.
[PartyPoker] Ex-Official thread Quote
07-09-2015 , 07:36 PM
Last pokerfest i bought a package with points and didnt used any tickets. So i thought my points where lost but to my surprise they actually did refunded my partypoints
[PartyPoker] Ex-Official thread Quote
07-10-2015 , 05:46 AM
Quote:
Originally Posted by johnjoe
I still have a $200 ticket sat in my account from the last pokerfest which i won from a satelite and have now been told by support that it is useless.

I had already won 1 ticket and expected the second to be converted to cash or at least T$ but no that didn't happen.

As a rec player thats a big buy in for me and its dissapointing that i now can't use it.
Quote:
Originally Posted by -UBetIFold-
I'm pretty sure last pokerfest had the same policy on unused trny tickets, but to my surprise I had about $700 total in various tickets and in about 2 days after the festival had closed, all we're converted to T$. I also made a pretty big deal about them possibly being non refunded and forfeited so maybe that had something to do with it.
Quote:
Originally Posted by oigres02
Last pokerfest i bought a package with points and didnt used any tickets. So i thought my points where lost but to my surprise they actually did refunded my partypoints


johnjoe- can you PM myself your username please?

The T&Cs with regards to tickets bought via the store and pokerfest ticket packages are clear - pokerfest specific tickets bought at discount will not be refunded or exchanged for T$ if not used.

Tickets won via satellites will follow the same process as last year and once pokerfest ends they will be exchanged for T$ if the player has had multiple tickets and therefore unable to use them for specific pokerfest events.

Thanks

Colette
[PartyPoker] Ex-Official thread Quote
07-10-2015 , 12:37 PM
I've been away for a while so I might have missed it mentioned itt but : why is there no expire date shown with my $200 ticket anymore ? It was valid until 2024 IIRC
[PartyPoker] Ex-Official thread Quote
07-10-2015 , 01:07 PM
maybe they don't expire ever anymore?
[PartyPoker] Ex-Official thread Quote
07-10-2015 , 01:10 PM
Yeah well over the years you learn not to be to optimistic when dealing with these things on Party.
[PartyPoker] Ex-Official thread Quote
07-11-2015 , 01:44 AM
Quote:
Originally Posted by Party_Rep
The promotion has now been running for several weeks and ends end of July so its highly unlikely the mechanic will now change. As always I will ensure the promo team are aware of your feedback
I get more than 6000 partypoints every month. But I cant take advantage of the Dollar Club promotion because i play $0.50/$1 and not play $0.1/$2.
[PartyPoker] Ex-Official thread Quote
07-11-2015 , 02:50 AM
Quote:
Originally Posted by rafaelvieirarocha
I get more than 6000 partypoints every month. But I cant take advantage of the Dollar Club promotion because i play $0.50/$1 and not play $0.1/$2.
Same problem here mate...

Play $20+ sng and Silver so no rewards here either...

It really should be geared for all levels I think...why is there this segregation of stakes and games?

Some clarification would be greatly appreciated, and if its already been stated I apologize in advance. Thank you partyrep
[PartyPoker] Ex-Official thread Quote
07-11-2015 , 06:36 AM
Yup, the dollar promotion has been tilting : I got credited for it in June while being a Gold member at 100 NLHE, but not anymore now that I am Palladium... pretty frustrating and I should of stayed Gold...
[PartyPoker] Ex-Official thread Quote
07-11-2015 , 05:14 PM
this network is such a joke. verified and deposited on Bwin only to have my account frozen. my e-mails to support have received no reply obviously.
[PartyPoker] Ex-Official thread Quote

      
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