Quote:
Originally Posted by Party_Rep
The team have been in touch and have stated exactly why your account has been closed - the last email communication was sent around the 22nd December
This issue was in no way related to partycaption and the fraud team have concluded a full investigation and consider the case closed in full
As I have stated previously - I will not discuss account issues on this forum - our CS teams are best placed to assist and are available 24/7
Kind regards,
Colette
At the begining thanks for spending time to check it and to finally answer me.
This is their EXACT EMAIL
http://s30.POSTIMAGE.ORG/zara2ddq9/partycrap.jpg
and the last one
http://s27.POSTIMAGE.ORG/3q3m7c8r7/partycrap2.jpg
Please note lack of signature in the last mail! Lots of professionality and respect....
You all can see these emails. There are no specifics what I did wrong. I claim NOTHING!!!! NOTHING AGAINST THE RULES, NO OTHER PROGRAMS TO PLAY DURING SESSIONS ON PARTY THEN PARTY SOFTWARE+HM2+PARTY CAPTION+CAMTASIA (to record sessions sometimes).
They just say their 'investigation' shows bla bla bla. Oh really?
I put MY GOOD NAME, ALL MY POKER GOOD IMAGE AND ALL MY MONEY IN MY BANKROLL THAT I HAVE NOT DONE ANYTHING AGAINST THE RULES. THE ONLY PROGRAM I USED TO AUTOMATIZED MY GAME WAS PARTY CAPTION (TO SEAT, TO MAKE PARTY SOFTWARE MORE NICE, TO TURN OFF ANNOYING POPUPS AND TO HELP ME PUT NUMBERS)!
IF THERE WAS ANY BEHAVIOUR, ANY PROGRAM, ANY PROCESS ON MY PC ON YOUR CLIENT THAT WAS SUSPICIOUS I COULD HAVE MY ACCOUNT BLOCKED. IT WOULD ME NORMAL PROCEDURE, BUT I SHOULD HAVE A CHANCE TO EXPLAIN ANY DOUBTS! AND I COULD!
I AM INNOCENT AND I AM VICTIMIZED BY YOU!!!
I AM ASKING YOU AND EVERY PERSON HERE:
How many more players should be blocked without any real evidence or reason for everybody to understand THERE IS SOMETHING REALLY WRONG WITH PARTY POKER'S SECURITY PROCEDURES?
How many more players should be deprived of the ability to defend and explain FOR EVERYBODY TO UNDERSTAND PARTY POKER'S BEHAVIOUR is fundamentally WRONG AND WORK IN DAMAGE OF THEIR CUSTOMERS (PLAYERS) AND THE WHOLE POKER MARKET?
What need to happen, how many players should form POKERPLAYER ALLIANCE to fight to be treated HONESTLY AND WITH THE PROPER CARE OF THEIR BUSINESS?
What else MUST happen PARTY POKER TO ceaseD to apply this criminal dealings?
This is not the way any serious business should be run.
Poker market, poker players should NOT let Party Poker get away with such behaviour towards players!
I am deeply disappointed!
I am ready to give access to my PC at any time TO PROVE I HAVE DONE ANYTHING WRONG!
IT IS YOUR CALL RIGHT NOW - I CHALLANGE YOU - PROVE IT - AND I WILL APOLOGIZE FOR EVERYTHING I VE SAID.
REGARDS,
ROBMAF