Party down?!?!?!

down as usual....

yep, I can't login

edit

No big deal ... Just had like 3.5K on tables

Ffs

yup, can't login

Lol

The first customer service person told me it wasn't a crash, but a scheduled maintenance

This was confirmed by another agent.


Wtf ?
No announcement of any kind

I know **** needs updating, but could we have had any warning whatsoever ??

Any ETA on server up?

I swear, if a Party Rep doesn't come here and do some explaining...

Fwiw she said 90 minutes

I had money in pots ffs

I thought it was just gonna be a brief 2 second hiccup

I don't mind maintenance but a warning would of been nice.

90mins can mean anything between 90mins and 6hrs, imo

+ if it's a bigger update, remember the 24hrs rule

Party_Rep,

What is being updated today? Nothing on your software updates page

Support told me emergency maintenance... sounds like a bug, not like a planned maintenance...

I was told the same

Seems like my balance is about right, and games are running again ...

Pretty sure this was an unplanned crash.

yeah, not a schedule maintenance

Hi all,

We had to perform essential emergency maintenance this morning in order to help resolve an issue that was impacting the stability of our site. Unfortunately this had to be done immediately after we had ascertained the steps required therefore we do apologise for the lack of information surrounding this downtime.

We hated to do this. We are committed to making our services available 24 / 7 / 365 and we have seen progress in recent months. But this is not good enough. We will continue to work to improve our customers’ experience in our poker room until you can rely on us to provide an enjoyable game without even noticing the software.

We will endeavour to provide as much information to you as possible should there be any further maintenance activities required.

Thanks
Chris

Party Rep ...will you just keep ignoring things with out providing answers for what happened. Speaks volumes about your way of dealing with issues, no wonder your reputation stinks.

i dont get it why are seating script still allowed and where i can get it?

Care to share what the issue was? Was it the issue that you saw being reported on this thread yesterday?

I would love to go through the week and not having to deal with any technical issues

Please can you explain how we have seen any progress?! It's deteriorated if anything.

I know you don't like communicating with the people of this thread very much, but at the very least, you should inform us of what steps you are taking to ensure these problems never happen again.

Is anybody able to login at the moment?

I cant login or load the status page.
Just tried twitter and that wont load either.

Well I am getting the "We currently are experiencing technical difficulties......"
when I try to register to tourneys so that ship has sailed,,,,,,

The tourney I was already playing keeps running fine btw.....

Party would run smoother if they rolled back to the 2006 software.