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[PartyPoker] Ex-Official thread [PartyPoker] Ex-Official thread

10-06-2014 , 07:43 AM
Hi all,

The tournament guarantee issue is already being looked into with the highest priority and our whole pokerroom team is proactively monitoring the progress.

We will retroactively payout any overlays until the issue is resolved.

I have also pushed for official replies to some of the ongoing discussions and questions posted here - as soon as these are confirm and good to go, I will be more than happy to share.

Thanks all,
Vas
[PartyPoker] Ex-Official thread Quote
10-06-2014 , 08:11 AM
Quote:
Originally Posted by Party_Rep
I have also pushed for official replies to some of the ongoing discussions and questions posted here - as soon as these are confirm and good to go, I will be more than happy to share.

Thanks all,
Vas
I hope this includes the table graphics' bug issue, because many of us can't play at all at Party because of this.

Last edited by suboptimal; 10-06-2014 at 08:17 AM.
[PartyPoker] Ex-Official thread Quote
10-06-2014 , 08:25 AM
Quote:
Originally Posted by suboptimal
I hope this includes the table graphics' bug issue, because many of us can't play at all at Party because of this.
+ 1

I eagerly await the sharing Vas ...
I also look forward to the fixing lol

It's been two weeks since this update made things exponentially worse at Party....
How this continues to go unresolved is absolutely mind blowing.
[PartyPoker] Ex-Official thread Quote
10-06-2014 , 09:15 AM
Quote:
Originally Posted by Party_Rep
Hi all,

The tournament guarantee issue is already being looked into with the highest priority and our whole pokerroom team is proactively monitoring the progress.

We will retroactively payout any overlays until the issue is resolved.

I have also pushed for official replies to some of the ongoing discussions and questions posted here - as soon as these are confirm and good to go, I will be more than happy to share.

Thanks all,
Vas
Vas, are you referring to the cheating that is going on? (Jackaroo and bluedevill) and the BREACH of confidentiality agreement!You have until the end of this week until every poker news site is going to report on this issue!AS WELL as further ramifications
[PartyPoker] Ex-Official thread Quote
10-06-2014 , 10:22 AM
Hi all,

The tournament guarantee issue is now confirmed fixed.

Apologies for the issue and thanks for your patience.

Regards,
Vas
[PartyPoker] Ex-Official thread Quote
10-06-2014 , 10:49 AM
And all the other issues?
[PartyPoker] Ex-Official thread Quote
10-06-2014 , 11:11 AM
Quote:
Originally Posted by Party_Rep
Hi all,

The tournament guarantee issue is now confirmed fixed.

Apologies for the issue and thanks for your patience.

Regards,
Vas
Lol, exactly what patience are You referring to??

Care to (shock the forum and) comment on what been written about potential bots and the accounts Party/Bwin closed that were accused for being bots?
[PartyPoker] Ex-Official thread Quote
10-06-2014 , 12:17 PM
And the fact that party has been consistently leaking people's e-mails for a long time.
[PartyPoker] Ex-Official thread Quote
10-06-2014 , 12:20 PM
whens the 1 table per limit showing in the lobby going to be implemented?
[PartyPoker] Ex-Official thread Quote
10-06-2014 , 12:40 PM
Why are the "1 Seat Gtd" satellites are just cancelled when they have overlay? This happens since over a year now.
[PartyPoker] Ex-Official thread Quote
10-06-2014 , 12:55 PM
Quote:
Originally Posted by trashy123
Why are the "1 Seat Gtd" satellites are just cancelled when they have overlay? This happens since over a year now.
seems like the answer is pretty obvious?
[PartyPoker] Ex-Official thread Quote
10-06-2014 , 01:14 PM
Quote:
Originally Posted by trashy123
Why are the "1 Seat Gtd" satellites are just cancelled when they have overlay? This happens since over a year now.
They need 3 players registered before the countdown to start time reaches 3m 50 seconds or they will cancel automatically.
[PartyPoker] Ex-Official thread Quote
10-06-2014 , 03:32 PM
The sunday 50 dollar bounty tournament is weaksauce now with the new payout structure. Have stopped playing it. You understand having uninspiring tournaments will lower your rake? Who wants to pay 50 dollars and go through a field of a 1000 players only to have a top prize of 2500 dollars, my god.
[PartyPoker] Ex-Official thread Quote
10-06-2014 , 04:50 PM
any recreational player on partypoker
[PartyPoker] Ex-Official thread Quote
10-06-2014 , 05:02 PM
Quote:
Originally Posted by suboptimal
I hope this includes the table graphics' bug issue, because many of us can't play at all at Party because of this.
+1
I've tried to continue to play but have had the graphics bug over 10 times in the last 3 days. Each time losing any money in play, having to restart the client, sometimes losing my seats and always getting get booted off all waitlists.

It's outrageous that Party rep pops in here and fails to mention anything about this and the bot scandal. I'm guessing Party's technical team are as incompetent at communicating as they are at programming so he's in the dark as much as we are but he should at least acknowledge the importance of these 2 issues.
[PartyPoker] Ex-Official thread Quote
10-06-2014 , 05:17 PM
Quote:
Originally Posted by TheRuffian
+1
I've tried to continue to play but have had the graphics bug over 10 times in the last 3 days. Each time losing any money in play, having to restart the client, sometimes losing my seats and always getting get booted off all waitlists.

It's outrageous that Party rep pops in here and fails to mention anything about this and the bot scandal. I'm guessing Party's technical team are as incompetent at communicating as they are at programming so he's in the dark as much as we are but he should at least acknowledge the importance of these 2 issues.

maybe try not using mods or classic table, seems like most the people having trouble are using mods
[PartyPoker] Ex-Official thread Quote
10-06-2014 , 05:24 PM
I don't use mods or classic table, and the site is unplayable for me.
[PartyPoker] Ex-Official thread Quote
10-06-2014 , 06:04 PM
Quote:
Originally Posted by suboptimal
I don't use mods or classic table, and the site is unplayable for me.
what skin do you use jsut curious
[PartyPoker] Ex-Official thread Quote
10-06-2014 , 06:39 PM
Quote:
Originally Posted by AnimaLettire
what skin do you use jsut curious
The official Party client.
[PartyPoker] Ex-Official thread Quote
10-06-2014 , 10:08 PM
ya party client sucks......withdraw to skrill or bank wire and deposit on WPT, it has minimal problems, best move i have made for sure
[PartyPoker] Ex-Official thread Quote
10-07-2014 , 01:12 AM
Email Party with dates and times when you've experienced crashes, especially if you didn't manage to kill the software and log back in on time. I've exchanged a few emails/live chat convos wrt this and my understanding is that we can at least get money invested in pots that were lost due to the crashes after they have done fixing it.
[PartyPoker] Ex-Official thread Quote
10-07-2014 , 05:04 AM
Quote:
Originally Posted by Lessu
Email Party with dates and times when you've experienced crashes, especially if you didn't manage to kill the software and log back in on time. I've exchanged a few emails/live chat convos wrt this and my understanding is that we can at least get money invested in pots that were lost due to the crashes after they have done fixing it.
Yeah, I might do that. Thanks for the suggestion.
[PartyPoker] Ex-Official thread Quote
10-07-2014 , 05:55 AM
Iv'e been liaising with VIP support and as always over the years they've been very responsive and supportive and have compensated me for money lost due to crashes.
My beef is with Party's management for not making a decision to roll back the software to a previous version when they know this one is totally unstable and also not coming up with a statement regarding the Jackaroo and Bludevill accounts. I'm personally down over $800 vs these 2 so if I've been cheated be nice to have it back!!!!
[PartyPoker] Ex-Official thread Quote
10-07-2014 , 05:59 AM
Quote:
Originally Posted by AnimaLettire
ya party client sucks......withdraw to skrill or bank wire and deposit on WPT, it has minimal problems, best move i have made for sure
Be nice to be able to do this but have almost 10K point atm and palladium status so cant atm, and with wife and 2 small kids to support every $$ counts, so cant cut my losses. So I guess unfortunately I'll just have to carry on moaning until they get it sorted lol
[PartyPoker] Ex-Official thread Quote
10-07-2014 , 11:51 AM
Quote:
Originally Posted by TheRuffian
Iv'e been liaising with VIP support and as always over the years they've been very responsive and supportive and have compensated me for money lost due to crashes.
My beef is with Party's management for not making a decision to roll back the software to a previous version when they know this one is totally unstable and also not coming up with a statement regarding the Jackaroo and Bludevill accounts. I'm personally down over $800 vs these 2 so if I've been cheated be nice to have it back!!!!
good luck with this. I've been palladium for several years and I've emailed them multiple times after crashes (all due to the pop up ads) and they've never once offered me any compensation, even when I've asked. I'd guess it's cost me over a thousand over the last few years.

customer service is kind and helpful when they can be, but they generally ignore me when I complain about crashes.
[PartyPoker] Ex-Official thread Quote

      
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