@Party_Rep:

When will you update WPT software?
Is it possible to be notified at least few days before?


Also, thank you VERY MUCH for keeping the old software while the new one obviously sucks!
(no sarcasm^ I'm really glad )

Stoppped playing at party while ago, cant believe how bad they run their site. Used to be my number 1 site...sigh

+1

since the update, you really screwed things up very badly. Not able to log in anymore on bwin.be client, prolly a lot of belgians as well. well played once again zzz

ironically no problems with logging in on the site

edit: gonna attach a screenshot, but highly doubt you will do something with it

I believe that PartyPoker is only allowed one Official Thread on TwoPlustwo.

No doubt they and the NJ players read the other general thread, so it's probably the better one to post in about run of the mill matters in these early days.

As you can now see at the top of this forum, there will very soon be a home for all of the Party NJ posts - hopefully later this evening.

In the accounts section of the client on the my details tab,my personal details and contact information dont load,they just stay blank,is it still possible to change your address and screen name etc via the client?
thx

+1

please please please for the sake of the site change your loyalty program there is no reason why we should have to rake 50k to buy a bonus and another 50k to clear it i mean its just comical.

I'm trying to find out how to get the 15 free dollars to try out party poker nj site. I have the promo in my account but it didn't award me with the free 15$. All it said I needed to do was sign up and type in my SSN andy ovation and what not. I have tried contacting pRty via there phone number at 8774485831 I was wating 1 hour and a half with no rep getting on the phone so I attempt to leave message when the prompt allows me but I then get a busy signal. Dies any one have a way I can talk to a rep via phone or email and get a response ?

I was not credited my 15

I can't get in rich with anyone and still not been credited my 15 free$

Does the freeing problem still apeares or it got solved?? I sent them e-mails (one exactly a month ago, good job Party at not giving a ****) and another one like 2 weeks ago. Does it still happen for anyone/ does anyone who had the problem still encounter it?

Please don't tell me that it is the micros Pokerfest? You wouldn't post here with enthusiasm about such a promotion (which isn't), would you?

888poker also gives away PS4 ! (and x-boxes)

lol; that would be ultimate troll post

feel like I'm kinda getting screwed by Partypoker, I signed up in 2009 with fake details because I was underaged, got my account instantly blocked and made a new account in 2011. Spoke to customer support a number of times in between 2011 and now and nothing has propped up until today...:/

You are now connected to "Asya". For security reasons, please confirm your last name and your date of birth.
XXX: IAT approval
XXX: X,AAA
Asya: Welcome to Live Help!
Asya: Please confirm your last name and date of birth for security reasons.
Asya: I am sorry. The information does not match the details on the account registered with your email address. Please give me your account name or screen name.
XXX: X
XXX: AAA
Asya: I am sorry. The information does not match the details on the account registered with your email address. Please give me your account name or screen name.
XXX: SN
Asya: the email from which you contact us is associated with another account. Multiple accounst are not allwed as per our Terms and conditions
XXX: is this a bug?
XXX: because I contacted you a few days ago and this was fine
Asya: what do you mean?
Asya: you do not have two accounts?
XXX: no
XXX: I want to check my verification approval
XXX: I sent it a few days ago
XXX: still not approved so I can't make a IAT
Asya: ther email form whcih you contact us is not associated with the account that you refer to
Asya: I will have to transfer this chat to the appropriate team. Please wait while I transfer your chat.
You are now connected to "Aditi". For security reasons, please confirm your last name and your date of birth.
Asya has exited the session.
XXX: surname : X
XXX: DOB: AAA
Aditi: Thank you for staying connected, your chat has been transferred to the Credit team. My name is Aditi.
Aditi: Please stay connected while I go through the previous conversation and pull up the account details.
Aditi: Thank you for staying connected.
Aditi: May I please have the account name?
Aditi: Just to make sure I am checking the correct account.
XXX: SN
XXX: my only account on partypoker
XXX: I'm not sure why its registered differently
Aditi: I see that the email you are chatting with is not regietered on that account.
Aditi: The accopunt registered with thie email is "email"
Aditi: This was the account created in the year 2009.
XXX: yes
XXX: that was a very old account locked by partypoker
Aditi: Do you wish me to close it ? There is no balance.
XXX: because I was playing underaged
XXX: yes
XXX: I am enquiring about my current name at the moment
XXX: SN
Aditi: Please stay connected while I check the documents with my document team.
Aditi: Also both the accounts will be placed on hold due to some investigation on the account.
Aditi: Thank you for your time.
XXX: ?
XXX: why has this problem occured just now?
XXX: before when I contacted support its been fine
XXX: I wanted to check the status of my document verification before I make an IAT to my staker
Aditi: According to our reports it shows that you created "email" and made deposit in the account when you were minor.
Aditi: Due to this we will not be able to activate any of your account.
Aditi: Both the accounts will be closed.
XXX: what?
Aditi: And you will not be able to create any new account with us.
XXX: what's going to happen with the money?
Aditi: The decision on this will be taken soon and you will be informed about funds.
Aditi: It will take 2-3 business days for them to take any decision.
XXX: why did you not say anything when I was depositting money or setting up the account?
XXX: but instead tell me when I am planning to transfer money
XXX: and I was not warned of this at all when I made the new account several years ago
Aditi: When you created your first account it was with wrong Date of birth.
XXX: why have I only been warned now
XXX: rather than a few years ago when I have spoken to support
Aditi: We did ask for the certain documents back in the year 2009.
Aditi: Also on your new account we wanted to validate the details.
XXX: I already validated details before
XXX: I have made IAT transfers prior to the new updated client
XXX: (check my account history)
XXX: x amount to staker, after my account was validated by appropriate documents
Aditi: I am sorry, there may have been a mistake, however as we have now confirmed this your account will remain close.
XXX: would it be possible if you can send a log of this chat to my email address?
XXX: as none of the money in the account is mine, but my stakers
XXX: and as I am terminating my stake I need proof of proceedings
Aditi: Well I will not be able to send the copy of this chat.

Now my account is locked ><

This is ridiculous! Like u said: why is PartyPoker suddenly accurate when you want your money back..? And not when you deposit...? Of course I know the answer. Shame on Party!

guys from holland having trouble to log in on party?

not to comment the post you quoted but just in general. do you seriously want that every player on any site would need to submit ID/address checks before they can deposit?

it says party has a bad securety certificate before i need to log in any one else had this issue?

yep, me 2

yep same issue here but it seems to be a known one regarding to this thread about a month ago. i just ignored it

getting that too now. didn't get it about 2 hrs ago

No trouble here (dutch)....yet.

Holland here, getting the error when starting the software.
Error 105 when loading url http:// xx etc

This is different. I mean when he made the second account, Party could at least tell him he is not allowed to with that e-mail address.. But anyway, it's not my case.