Quote:
Originally Posted by Frankie Fuzz
I just wanted to update you guys on my wire transfer woes just in case it can help someone who is trying to get one.
After my last several attempts via email or phone were denied without explanation, I finally was able to get someone to tell me that the reason my wire requests were being denied was that my bank (stank of stamerica) was headquartered in New York.
So at that point I became optimistic since I have another bank account whose headquarters are not in New York. So I quickly submitted the information for that and after several followup emails I was told that my information was approved and this bank was now linked to my account. They told me that I should go ahead and request the wire.
So after I request the wire via email they respond and say that I need to call up and request it. So I do. I then get an email that it is being reviewed and I should get a response within 2 days.
After 3.5 days pass with no response, I email and told that my wire request was denied. After calling and letting them know my displeasure, I'm told that the reason my wire request was denied was because my account was too NEW. Of course, they could not tell me how old an account has to be before you can wire. They also could not tell me why nobody mentioned this to me before I went to the trouble of submitting alternate bank info.
I kind of feel like they're just giving me the runaround and don't want me to do a wire transfer for whatever reason.
Ugh. For the people who have made a successful wire, how long have you had your account?
I'm in the same boat as you. Did you ever get this resolved? I received the "routing number is blocked" message. Support just seems to be yanking my chain. I call up and have to re-explain the issue or when I do get a hold of someone who is smart enough to look up my account history they keep telling me they "are waiting to hear back from the correct department". I would hate to cash out via check because I want my money now! I don't want to wait for 4 checks to be mailed and cleared.
They never seem to have a problem obtaining my large deposits when I make them.
I honestly think it is because I am requesting a very large payout and they are hoping I keep my money in my account to give it back.
And the BS line about not having your account long enough...is well BS. What does that have to do with cashing out via a bank wire? It's a simple wire transfer. It happens every day. They couldn't give me that excuse because I've had an account for several years.
Last edited by paymenow; 01-08-2014 at 02:53 AM.