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[888poker] (ROW) Official Players' Thread [888poker] (ROW) Official Players' Thread

01-15-2014 , 11:33 AM
Hi 888 Rep, Seeing as 888 have ignored my email on this matter, perhaps you can answer this for me. I don't think I am making any outrages or controversial demands so not sure why I am being ignored.

How about making attempts at contacting your customers before you take their money through your dormant account policy, you know it is possible that people can have genuine reasons for not logging on and/or losing track of time and a little forewarning that charges are about to apply would not go amiss. Also it would be good to know (and perhaps make it a little easier to accept) if you could explain how you come to the massive 10% of bankroll sum, roughly how much does it cost for you to keep an account open. As a (now) former user of your various services any help would be greatly appreciated, if not enough to tempt me back. Thanks in advance.
[888poker] (ROW) Official Players' Thread Quote
01-15-2014 , 11:42 AM
Hei 888Rep, did the ones you forwarded my inquiry about the list of mtts with raked R&A say that they will not answer this?

Can whoever is dealing with it just say that they refuse to give out those details so I can stop asking?


edit: ty in advance
[888poker] (ROW) Official Players' Thread Quote
01-15-2014 , 12:12 PM
hey guys, are you 15/30c NL Hold'em games soft?
[888poker] (ROW) Official Players' Thread Quote
01-15-2014 , 01:39 PM
888 games are pretty reggy
[888poker] (ROW) Official Players' Thread Quote
01-15-2014 , 02:02 PM
Quote:
Originally Posted by RMC11
Hi 888 Rep, Seeing as 888 have ignored my email on this matter, perhaps you can answer this for me. I don't think I am making any outrages or controversial demands so not sure why I am being ignored.

How about making attempts at contacting your customers before you take their money through your dormant account policy, you know it is possible that people can have genuine reasons for not logging on and/or losing track of time and a little forewarning that charges are about to apply would not go amiss. Also it would be good to know (and perhaps make it a little easier to accept) if you could explain how you come to the massive 10% of bankroll sum, roughly how much does it cost for you to keep an account open. As a (now) former user of your various services any help would be greatly appreciated, if not enough to tempt me back. Thanks in advance.
Inactive 888poker players who are at risk of having dormant account fees levied are sent an e-mail 30 days prior and a reminder e-mail 2 weeks later to inform them about it so that they can take action to avoid this. If you have further questions in this regard, please write to support@888poker.com .

Regards
[888poker] (ROW) Official Players' Thread Quote
01-15-2014 , 02:04 PM
Quote:
Originally Posted by jaakkang
Hei 888Rep, did the ones you forwarded my inquiry about the list of mtts with raked R&A say that they will not answer this?

Can whoever is dealing with it just say that they refuse to give out those details so I can stop asking?


edit: ty in advance
I will chase this up for you.
[888poker] (ROW) Official Players' Thread Quote
01-15-2014 , 02:20 PM
Quote:
Originally Posted by Big_Mick00
888 games are pretty reggy
plo is a donkfest if i remember correctly
[888poker] (ROW) Official Players' Thread Quote
01-15-2014 , 06:44 PM
Quote:
Originally Posted by fishinfornuts
hey guys, are you 15/30c NL Hold'em games soft?
Nah, just a bunch of eastern European nits making their $5/hr playing each other.
[888poker] (ROW) Official Players' Thread Quote
01-16-2014 , 12:38 PM
Hi 888 Rep,

My friend has opened 888poker a few years ago.
He never played and never deposited before.
Now his email is disabled, he doesn’t remember his account name and can’t retrieve it.
Is it possible he closed his old account and opens a new account?
[888poker] (ROW) Official Players' Thread Quote
01-16-2014 , 01:41 PM
Quote:
Originally Posted by redwine
Hi 888 Rep,

My friend has opened 888poker a few years ago.
He never played and never deposited before.
Now his email is disabled, he doesn’t remember his account name and can’t retrieve it.
Is it possible he closed his old account and opens a new account?
Tell him to either phone or email support@888poker.com and they should sort it out for him. That's the best way to do it to be on the safe side.

888rep
[888poker] (ROW) Official Players' Thread Quote
01-16-2014 , 08:49 PM
Quote:
Originally Posted by 888Rep
Inactive 888poker players who are at risk of having dormant account fees levied are sent an e-mail 30 days prior and a reminder e-mail 2 weeks later to inform them about it so that they can take action to avoid this. If you have further questions in this regard, please write to support@888poker.com .

Regards
Sorry but this is all bull**** I am fighting for my money 3rd week now, I was off 888 for over a year and did not recive a single email about this 10% situation NOT 1 EMAIL WAS SEND TO ME ! just a sneaky company with crazy rates and fees i had 2930$ on my account so they simply took 293$ for 10 months and now its GAME OVER ! my account is empty you can follow my story - look up my posts any HELP and support from the poker community is appreciated THX

Quote:
Originally Posted by RMC11
Hi 888 Rep, Seeing as 888 have ignored my email on this matter, perhaps you can answer this for me. I don't think I am making any outrages or controversial demands so not sure why I am being ignored.

How about making attempts at contacting your customers before you take their money through your dormant account policy, you know it is possible that people can have genuine reasons for not logging on and/or losing track of time and a little forewarning that charges are about to apply would not go amiss. Also it would be good to know (and perhaps make it a little easier to accept) if you could explain how you come to the massive 10% of bankroll sum, roughly how much does it cost for you to keep an account open. As a (now) former user of your various services any help would be greatly appreciated, if not enough to tempt me back. Thanks in advance.

Cost for the site is 0$ cost for us is 10% so if you have a massive 20$ on your account you will be charged 2$ per month, BUT say you have 80.000$ you take a trip to Thailand get kidnapd or go to prison for a bag of weed for a year well it will cost you a sweet 8000$ per month for maintenance as if its a exclusive golf club membership ! Cheers

Last edited by Mike Haven; 01-16-2014 at 09:08 PM. Reason: 2 posts merged
[888poker] (ROW) Official Players' Thread Quote
01-17-2014 , 07:31 AM
Quote:
Originally Posted by 888STEALS
Sorry but this is all bull**** I am fighting for my money 3rd week now, I was off 888 for over a year and did not recive a single email about this 10% situation NOT 1 EMAIL WAS SEND TO ME ! just a sneaky company with crazy rates and fees i had 2930$ on my account so they simply took 293$ for 10 months and now its GAME OVER ! my account is empty you can follow my story - look up my posts any HELP and support from the poker community is appreciated THX




Cost for the site is 0$ cost for us is 10% so if you have a massive 20$ on your account you will be charged 2$ per month, BUT say you have 80.000$ you take a trip to Thailand get kidnapd or go to prison for a bag of weed for a year well it will cost you a sweet 8000$ per month for maintenance as if its a exclusive golf club membership ! Cheers
888STEALS,
Could you please give me your poker user name.
[888poker] (ROW) Official Players' Thread Quote
01-17-2014 , 11:02 AM
Quote:
Originally Posted by 888Rep
888STEALS,
Could you please give me your poker user name.
See
Quote:
Originally Posted by 888STEALS
PLS Help me as the 10% fee is still going and 888 rob players bankrolls my nick is DasIstGutAA on luckyace poker platform
[888poker] (ROW) Official Players' Thread Quote
01-17-2014 , 01:52 PM
Quote:
Originally Posted by Mike Haven
See
Thanks

This has been escalated and will be investigated.

888rep
[888poker] (ROW) Official Players' Thread Quote
01-17-2014 , 04:00 PM
you guys need to give incentives for people to play SNAP. 10/30c doesnt even run barely.
[888poker] (ROW) Official Players' Thread Quote
01-18-2014 , 09:54 AM
Where did the handhistories go since the update?
[888poker] (ROW) Official Players' Thread Quote
01-18-2014 , 09:44 PM
i remember someone asking for the doomswitch to be turned off in this thread a few months ago............ well i think its my turn to ask because since xmas ive lost with top boat to quads FOUR times........... not in omaha, in holdem

so umm ya if that could stop anytime soon it would be great thanks
[888poker] (ROW) Official Players' Thread Quote
01-18-2014 , 11:22 PM
Quote:
Originally Posted by fishinfornuts
you guys need to give incentives for people to play SNAP. 10/30c doesnt even run barely.
I will send this over to the team for you.
Quote:
Originally Posted by kick2dante
i remember someone asking for the doomswitch to be turned off in this thread a few months ago............ well i think its my turn to ask because since xmas ive lost with top boat to quads FOUR times........... not in omaha, in holdem

so umm ya if that could stop anytime soon it would be great thanks
Done!

Good luck.
[888poker] (ROW) Official Players' Thread Quote
01-19-2014 , 02:24 AM
This place is a joke, high buy ins for heads up, crappy software, RNG sucks,ghost town at EST . The funniest part is the ALL IN heads up tourneys, all in first hand whats funnier is that ppl actually sit down on them lol
[888poker] (ROW) Official Players' Thread Quote
01-19-2014 , 09:50 AM
Any way to exclude myself from the casino games but not from poker? Tilt induced gambling binges end up costing me more than the value I get from bad players playing there
[888poker] (ROW) Official Players' Thread Quote
01-19-2014 , 10:29 AM
Was considering giving 888 a go and make use of the $88 free promotion, which apparently doesn't work as it is described.

Had the following chat with the 888 rep:

You are now chatting with 'Dana.A'
you: Hi
Dana.A: Hello xxxxx
Dana.A: How are you today /
Dana.A: ?
you: How do I get the starting bonus of $88?
Dana.A: that bonus is granted by e-mail in max 24 hours and you will start with 2$ cash and 6 x 1$ tournament tickets
Dana.A: and each 250 points accumulated by playing poker will grant you another 2$ cash and 6 tickets
you: the promotion mentions $88 Free
Dana.A: correct
Dana.A: and you have 11 chunks of 8$(2$ cash and 6 x 1$ tournament tickets ) for every 250 points accumulated
you: that is not how it is mentioned
Dana.A: it is mentioned to register and get 88$
Dana.A: however no one bother to read the terms and conditions
you: then you should not mention: "Yep, we’re giving away $88 absolutely FREE to all new players. No deposit needed. Simply join 888poker using a valid email address, check your inbox and you will get $88 in your bankroll to play with. Hurry, offer is for a limited time only! "
you: $88 in your bankroll is not the same as $1 tickets..
Dana.A: xxxxx we cannot just give 88$ instant cash bonus to all members who register
you: Well then don't mention it like that
Dana.A: xxxxx if you want instant cash bonus I do have it ready for you to claim on top of the welcome bonus for your first deposit
[888poker] (ROW) Official Players' Thread Quote
01-20-2014 , 05:52 AM
Hi all. Really don't want to go through all these pages, so cliffs please for an MTT grinder :

- Withdrawals are no problems and fast (this is a must)?
- Good software that does not crash or freeze?
- Decent promotions?
- Weakish MTT fields?
- Decent schedule?

The first 2 points are obviously critical, but would be nice to get a small feedback... Thx
[888poker] (ROW) Official Players' Thread Quote
01-20-2014 , 06:17 AM
Cashouts take way longer than Party. Takes like 4-8 days for approval then standard timeframe.

Software is fine. Some nice mods out there.

Promos are pretty much irrelevant for tourney player but they have a 10k freeroll everyday for like the last 2 months.

MTTs are definitely soft. I'd say they are softer than Party but for some reason every winning player i check including myself has lower ROIs than you get on Party. I'm seeing winners with sort of 20-25% on 888 but a lot of the regs on Party get 50+

Schedule is good. Take a look...
[888poker] (ROW) Official Players' Thread Quote
01-20-2014 , 08:03 AM
OK, I appreciate the answers (and comparison with Party). Weird how the ROI is lower than on Party... When you say that it takes 4-8 days for approval, is this a warning sign? (has this been getting worse and worse... I mean, is all good, the site does not have a Lock syndrome is what I am asking...). And as far as rakeback, how much can you manage as an MTT reg (I was managing 50% at Party a year ago...)?
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