i wouldnt get too concerned yet. tilt seems to be having very similar problems. i think any non US player has no cause for concern on any of the sites, that said it might be a significant delay on cashouts simply because of the flood of people trying to get out.

^^^Except I am from US

just try to relax and wait for official news like the rest of us

I was a MLH prop for a few years at UB, up until yesterday.

Got an email saying all US based props were no longer employees, and only the non US props would continue.

Based on that, I'm guessing US players won't be able to play on UB very soon.

That doesn't sound good but I guess this was expected.

UB is preparing a speedy investigation in which the Kanawakeh gaming commission lead by the honorable Joe Norton will fully investigate where Paul Leggett stuffed all of the players money.

The full refund of players funds which is held in a seperate Trust account by UB is the sole purpose of this investigation. We are sure rules were followed but we just simply are not sure where the money is.

Be ready as initial findings is expected to be announced by August 2018 in which some preferential players will be receiving their cashouts right before UB sells itself to a brand new owner named Excapsa Software.

As an example of our superior service please note that on Black Friday we authorized certain cashouts to our priority Platinum customers (ex:Sleepless, Russ Hamilton, Nionio, Freddy55)

Thank you, we look forward to seeing you and your hole cards again.

Yup, this pretty much confirms that they will ban US players.

I wonder what made them change their mind since only a couple of days ago they were adamant US players would be able to play. Maybe payment processors running scared of DoJ and only agreeing to deal with AP/UB on condition that they don't accept US players?

... that stance is what got all 3 sites into this mess.

That makes sense, actually. And while they negotiate, they cannot process any withdrawals.

I am a hu reg at UB from England. I feel so sorry for you American guys.

My question is do you think my BR is safe being non US? I mean what are the chances of UB closing down because of all this and no-one ever seeing there money again? Its just I am hearing so much stuff that I just do not know what to believe. Apparently US players can still play there but right now the traffic is barely over 4000, something is up as the normal low is 8000.

I really don't want to grind away every day if I might not ever see my money again, what do you think the chances of that being the case are?

Thanks.

my personal opinion based on what ive read and my interactions with support is that your money is completely safe. i think there will probably be some more delays with cashouts but i think in a week the situation will be much less concerning.

I think we're all in a bit of panic because UB isn't communicating. However, I seem to recall a similar situation in the superuser crisis and in the end the withdrawals went through and the company did not go busto despite traffic going down a lot and everybody withdrawing.

We only have ourselves to blame for playing there, that's what the company is like, as opposed to, say, Stars. I never expected anything else from them, but I think we will see our money.

It's FTP I'm pissed off at. They are basically handling it in the same way PR-wise as UB.

The problem is that FTP process cashouts for non US-players, now they have problems with Moneybookers/neteller but they are still able to do it.
UB/AP supports have told all of us the same bull**** that they process cashouts which isn't true and it is obvious.
We do understand the whole situation and I could easily wait even 2+ weeks for the money if I really see they try to handle the situation well.
No statement, no payouts, just the same bull****.
" Rest assure your money is safe,lol."

Payouts: Thank you for contacting payments department, my name is James. How may I help you?
Florin: Hello, I was wondering if you still process payouts for non-US players
Payouts: Not at this moment
Payouts: Due to recent legal developments in the United States, we have suspended real money activity, including deposits, withdrawals and transfers. We apologize for any inconvenience this may cause for you, and we ask for your patience while we work towards a resolution to this issue. An update will be provided as soon as possible

Just tried to contact them to enquire as to when I can expect my payout made on Sunday to be processed but the payouts section of the live help dept is greyed out and showing as 'offline'.

I'm not expecting my money anytime soon, if ever.

I'm in the UK.

On AP's live help it happens from time to time to various departments, not just "payouts" - presumably when they get too busy.

"Payouts" live help is available now - but you might as well not bother as they won't tell you anything.

And yes, I'm not expecting my money soon either.

Can anyone explain to me why there should be a problem with a UK player withdrawing? I'm assuming that they wouldn't have had to use the dodgy methods to process UK players deposits/withdrawals so the natural assumption following on from that, is that they would have used legal methods.

Assuming that they did use legal methods for UK transactions, they shouldn't have been affected by Friday's bombshell. Of course, if they used the same shady methods for legal transactions, I can understand why there is an issue.

I just feel as though I'm going to have my money stolen from me right now and whilst it's only a relatively small amount, I find it intensely annoying, moreso I'm annoyed with myself for ever putting money into their hands!

Hello UB,

I am a U.S player. Say I had a paper check in my possession, would it be
okay to deposit it in my bank account? As in, would it clear? Would it
bounce? Should I take it to a Western Union or Payday Advance store?

Thanks,
XXXXXXX
*
________________________

Dear Mr. XXXXX,
Thank you for choosing Ultimate Bet.

Regarding your concern please be aware that all checks are good to cash out and you should not experience any problem cashing or depositing the check.
If you have any further questions, please contact: [email protected].

Regards,
Adriana
UB – Payments

A 4.5k wire hit my bank acct today.. processed 4/14, the day before the ****. Guess that means the money in transit hasn't been frozen... if you have a processed cashout 4/15 or earlier u should be ok.

more than one expert on our show this week reminded us of the reality that sites that have pulled out of the US and have no prospect/intention of ever returning may feel they have nothing to lose in terms of future business if US players funds are never returned.

While it's disturbing to think about and hopefully never happens, people with money on Cereus have to keep in mind that this company

1) is likely never going to rake a dime from you in the future
2) already has a horrible reputation
3) has the ability to use the DOJ and processing difficulties as a scapegoat

to simply never return any monies.

Sample size of one...

US players can log in and play but not deposit/withdraw, I guess there is less shame in letting the rake grab it versus simply confiscating it. Lack of deposit capability is more troubling than withdrawals.

Enabling deposits and disabling withdrawals for non-us players is even more troubling imo.

Do reckon they cannot get payment processing facility from any operators?

Or, worse, not taking deposits would make sense if they were planning on closing the shop down and not paying anyone out. That way at least it's harder to accuse them of running away with the money - would have been too obvious had they kept taking deposits and then... boom, one week later "Sorry, we're closed for good, thanks for depositing"

Ahh geez that's along the same lines as what I was thinking; I have no faith that I will ever get any of my money back from cereus. Luckily I only have like, 1/4 of my roll there.

I am not even too mad, since by playing at cereus (especially being American), everyone should have realized that there is a non-zero percent chance that your money is not safe.