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BetOnline.ag Poker: Software Improvements & Features Thread

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Page 22 of 30

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10-22-2021 , 12:13 AM

#526

lancelott_

veteran

Join Date: Apr 2009 Posts: 2,467

Quote:

Originally Posted by AlsknBulWm

Hi Chris,

I don't have an opinion on the font size, but the new font (nicknames, chip counts, rank/stack metrics in bottom left) are really fuzzy with the new bold font. I tried to take a screenshot of what I'm talking about, but the tables disappear when using either the "Print Screen" function or the Snipping Tool (Windows 10).

Can we have an option to go back to the old font? I thought my eyes were just tired but every window I have open in other applications looks perfectly fine.

You probably have scale DPI enabled after chico Update.

I heard some people have this issue, it randomly enabled.

Go to Settings/Video/Scale DPI scroll down and make sure you have `System/100%` not smth like 150% or whatever enabled there at the bottom in video section.

Shrift fonts need to be larger tho as default. So again please do that.

10-22-2021 , 08:28 PM

#527

AlsknBulWm

newbie

Join Date: Oct 2020 Posts: 19

Quote:

Originally Posted by lancelott_

Thanks for that suggestion, not sure I've ever looked at the video settings. Unfortunately that setting is fine on my end though. Even after changing to OpenGL to match my video card the font still looks the same.

10-23-2021 , 04:47 PM

#528

dmarps

stranger

Join Date: Sep 2020 Posts: 5

Just downloaded the betonline poker odds calculator for mac OS and the main window pops up on the bottom but does not track any of the cards and no HUD stats on the table.
After reading this thread has it not worked for this whole time or is it not working due to the recent update ?

Side note before i knew this existed I just recently signed up for 7day free trial of iHoldem indicator and now realize they are the exact same thing (and this is free although only can be used on betonline i assume). But iholdem indicator is also doing the same thing for betonline. Works for ignition though.

10-27-2021 , 02:18 PM

#529

DumpTheChip

banned

Join Date: Dec 2020 Posts: 24

Hey guys!

Are you aware that since last update you can't take a screenshot at the game?

It just appears invisible to print screen lol, which is kind of a bummer as I can't laugh about badbeats and sharing stuff anymore lol

10-27-2021 , 02:57 PM

#530

Fergastra

grinder

Join Date: Sep 2010 Posts: 582

Quote:

Originally Posted by Phew

OBS can't detect the client anymore and capture image(same for Skype, Discord...). Is this part of the update but wasn't mentioned?

I have the exact same issue which is a bummer since I stream a lot of BOL tournaments almost every day and now I can't show those tables to my viewers anymore.

11-15-2021 , 11:58 AM

#531

SpewNL

journeyman

Join Date: Oct 2012 Posts: 393

Quote:

Originally Posted by SpewNL

Hi Chris,
I also get this. sent you a pm with details

bump..
Still no reply

11-15-2021 , 01:25 PM

#532

BetOnline Chris

BetOnline Rep

Join Date: Apr 2019 Posts: 413

Quote:

Originally Posted by SpewNL

bump..
Still no reply

Hey SpewNL,

Sending you a private message now.

Chris

11-15-2021 , 04:06 PM

#533

vladmt

stranger

Join Date: Apr 2017 Posts: 11

Hello. I am having a problem with a client. When I go to my computer via the remote desk using the teamviewer and start the BOL client, it starts up but becomes invisible on the screen. Is this a bug or some kind of protection against something?

11-16-2021 , 11:11 AM

#534

BetOnline Chris

BetOnline Rep

Join Date: Apr 2019 Posts: 413

Quote:

Originally Posted by vladmt

Hi Vladmt,

This is a new security protocol that was introduced in the latest software release (October 19th) that prevents screen sharing via Teamviewer or similar.

Regards,
Chris

11-18-2021 , 12:59 PM

#535

MikeRulesToo

stranger

Join Date: Nov 2021 Posts: 1

I just downloaded the BetOnline software and I'm not seeing anyway to change the color of the table buttons. I would really not like them to be red as my brain tends to associate red with danger, waring, and other bad things. Not exactly what I would like as I'm trying think through a difficult hand and playing poker in general. Is there anyway to change this? Would I be able to manually change the color in the downloaded files? Maybe by downloading one of the other skins and swapping the files?

If not, would I be able to play on one of the other skins? I haven't played or deposited on BetOnline yet.

Thanks.

11-18-2021 , 01:12 PM

#536

Frenchi

stranger

Join Date: Dec 2019 Posts: 14

Could we have a graphic that shows someone is straddling and stays during the duration of the pre flop action?

11-22-2021 , 01:17 AM

#537

PoutinePenguin

centurion

Join Date: Dec 2018 Posts: 141

Quote:

Originally Posted by DumpTheChip

has this been address any further? i like to send hands to friends and use screenshot to review hands. i understand its to prevent screenshare but theres gotta be a way to block certain software and not screenshots

11-24-2021 , 06:00 PM

#538

AugustWest7

centurion

Join Date: Oct 2011 Posts: 176

Hi Chris,

I use Chrome and today I did the "Welcome Back Random Prize" giveaway.
I won a ticket to a satellite but how do I see it when using Chrome to play?

Found it, its under the cashier.

No ticket is showing however...

Oh well..

11-25-2021 , 12:41 PM

#539

BetOnline Chris

BetOnline Rep

Join Date: Apr 2019 Posts: 413

Quote:

Originally Posted by AugustWest7

Hey AugustWest,

Shoot me your poker nickname and I will check that for you.

Regards,
Chris

11-25-2021 , 02:56 PM

#540

heat555

grinder

Join Date: Jul 2014 Posts: 581

Quote:

Originally Posted by AugustWest7

That happened to me also, but tomorrow when I opened the client it showed up.

11-25-2021 , 10:19 PM

#541

AugustWest7

centurion

Join Date: Oct 2011 Posts: 176

Quote:

Originally Posted by BetOnline Chris

Hey AugustWest,

Shoot me your poker nickname and I will check that for you.

Regards,
Chris

Hi Chris,

AugustWe7

Tried to login using the Android app today and it kept on failing on a Captcha error...

Thanks,

Brian

11-30-2021 , 10:27 AM

#542

BetOnline Chris

BetOnline Rep

Join Date: Apr 2019 Posts: 413

Quote:

Originally Posted by AugustWest7

Hi Chris,

AugustWe7

Tried to login using the Android app today and it kept on failing on a Captcha error...

Thanks,

Brian

Hi Brian,

Apologies for the delayed response. I asked the team to review for me and they recorded a successful login a couple of days ago.

Are you still having this issue?

Chris

12-09-2021 , 10:35 PM

#543

BLS_CHI_CH

newbie

Join Date: Apr 2011 Posts: 48

Is there a way too get dark mode for the client and tables? I hate that the borders are white and much prefer black or dark gray.

Sent from my SM-G970U using Tapatalk

12-23-2021 , 05:53 AM

#544

Men"the master"fan

veteran

Join Date: Nov 2008 Posts: 3,360

I am getting a network error when trying to log in through the client "Http status code: 403." Live support said everyone is getting it and I should log into the browser till the error is fixed. Since I do not see posts here complaining about not being able to log in I have to assume he was wrong. Any idea on how to fix this so I can use the client.

12-24-2021 , 11:16 AM

#545

BetOnline Chris

BetOnline Rep

Join Date: Apr 2019 Posts: 413

Quote:

Originally Posted by Men"the master"fan

Hey Master Fan,

I was told this was a temporary issue with players connecting from certain regions. I believe it was fixed, later in the day.

Are you still having this issue?

Chris

12-24-2021 , 05:17 PM

#546

Flap_Jacks

stranger

Join Date: Dec 2021 Posts: 7

Still having this "status code 403" problem on Windows client. Day 3 for me. Web works. Went through clearing cache etc. with support.

12-25-2021 , 01:14 AM

#547

Men"the master"fan

veteran

Join Date: Nov 2008 Posts: 3,360

Quote:

Originally Posted by BetOnline Chris

Hey Master Fan,

I was told this was a temporary issue with players connecting from certain regions. I believe it was fixed, later in the day.

Are you still having this issue?

Chris

Still cannot log in. I understand there is a walkthrough with steps to fix this on my end, if you have it I'd like to take care of it myself.

12-26-2021 , 05:00 AM

#548

parchetti

stranger

Join Date: Dec 2021 Posts: 1

I'm using google translator.

This problem is not solved yet, it is more days that the pooker client gives error 403.
have a good new year

12-26-2021 , 05:27 PM

#549

frouch

newbie

Join Date: Nov 2008 Posts: 38

Chris, the windows poker client updated today and when I try to login I get the same Network error of HTTP status code: 403. I was able to login before the update and I can login on the BetOnline site through desktop browser. Live chat was of no help.

Last edited by frouch; 12-26-2021 at 05:33 PM.