nevermind, i found a fix in the hem forums

another question though, is the rakeback line accurate?

having a new problem with HEM today that popped up.
basically after my session I clicked to show all previous hands, and my system ran out of memory.

I filtered a smaller amount of hands to get around the issue.

It's been over a month since the titles of the deep tables were changed.

My patience is wearing thin.

+1

Hey I play on party poker. The hud no longer works right, it randomly takes off names and sometimes adds a name from another table. In the TM it says players are short on certain tables?

is there anyway to filter my OWN player Popup Config so that it only shows my stats for a specific limit or amount of hands??? I can only see my aggregate total of hands and stats.
Thanks in advance!

Playing on FTP Omaha, when I look back my sessions no hands show up (I have the Omaha license)

I have 1.11.06s (newest i think?), the HUD shows up and the HH shows in folder but no hands in HEM.

I have this problem aswell, help?

Oyeah I am playing Rush Omaha if that matters

I have a problem with getting my hud working on ipoker, got it to thanks to fozzys' help. The hands that i play dont seem to record though, I only played a short session but sureley this shouldnty have an effect, it was about 3 or 4 orbits. Any ideas? All my other hands save from pokerstars and I just go to sessions and see them there

http://forums.holdemmanager.com/hud-...-hud-rush.html

can someone please help me.

i have HEM and it as been a pain in the ass since start.

as for import - it does not import 100% and im allways missing hands/tourneys.

as for analysis - it`s constantly crashing down, the more i jump from one info to another, the more it happens.

HUD - play mostly rushes and my M stat never works (its stactic in value 100).

HUD in play - it slows my internet connection a lot and, HUD crashes about every 10/15 minutes and today it started doing something pretty bad - everytime i use HEM (not just the HUD, just open HEM does this) my FTP connection just breaks down, if i turn off HEM it runs smoothly, when i turn it on crashes again.

so, please, help me as for this is getting way pass annoying.

tyvm.

This is a known issue and should be fixed in the next release, which should be out very soon.


Yes, the rakeback line uses whatever you set up in the Rakeback options. The Rake stat in the Reports uses the same rake method the sites use.


Which Operating System, Firewall, and Anti-Virus are you using?

What are your machine specs? Age? Last time you reformatted?

I would suggest you do the majority of the things in this thread: http://www.holdemmanager.net/forum/s...ad.php?t=11194

Some of the most important things, imo:

- Remove the WinnerName, WinnerCards and WinnerWon from the Options > Hands View Column Selection.
- Turning off logging and deleting existing logs
- Vacuum/Full/Analyze, then Reindex - http://faq.holdemmanager.com/questio...tabase+#manual
- Defrag last and make sure you stop the postgresql service before you defrag. I personally use Smart Defrag.
- Do a Cold Boot (Shut Down > Start) before you use HM again


We are hoping to have a release out very soon. Once it is available it will be posted on our forums and then in this thread.


Make sure windows is fully updated and change your Windows Control Panel > Regional Settings Format to English (USA).

Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe


Try to right-click the table name in the Table Manager window and choose [x] 10max, or 9 max, accordingly. If it says the table is 8/10 (even though it is 9 max) pick the [x] 10 max option.

This should be resolved in our next release.

*If that doesn't help, please answer these questions - http://faq.holdemmanager.com/questio...esn't+Work

*Post the answers in a new thread on the HM Forums - http://forums.holdemmanager.com/index.php


No, this is not possible. Feel free to suggest it here - http://forums.holdemmanager.com/suggestions-forums/


Please install the latest version: http://www.holdemmanager.com/Downloads/HmUpdate.exe and go to Filter > Clear and then Filter > Use for all. Also try enabling the Options > Settings... > Miscellaneous > [x] Auto apply filter changes to all tabs

If you still can't see them, check to see if your database is corrupt.

Make sure windows is fully updated and change your Windows Control Panel > Regional Settings Format to English (USA).

*Try creating a new UTF DB - http://faq.holdemmanager.com/questio...elete+Database
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - http://faq.holdemmanager.com/questio...6+Export+Hands
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB.
*Make sure you export/backup everything before deleting the old DB - http://faq.holdemmanager.com/questio...+-+Backup+Tips


If your database is corrupt.

Export your Hand Histories
http://faq.holdemmanager.com/questio...6+Export+Hands

Export Your Notes
http://faq.holdemmanager.com/images/notes-02.jpg

Export Your Bonuses and Rakeback – Options > Rakeback & Bonuses http://faq.holdemmanager.com/images/...bonuses-01.jpg

Export any tourney summaries by selecting all your tournaments in the Data View Sub-Tab of the Tourney > Results Menu and choose Export Tourney Results and summaries

http://faq.holdemmanager.com/images/...ta-view-01.jpg

Then can you create a new database http://faq.holdemmanager.com/questio...elete+Database

Finally reimport all your hands/notes/summaries into the new database


Please give HoldemManager Administrator rights -

1) Go to C:\Program Files\RVG Software\Holdem Manager (Program Files (x86) if you have the 64bit version)
2) Right-click the HoldemManager.exe and choose "Properties".
3) Go to the Compatibility Tab and select "Run this program as an Administrator".
4) Do the same for HMHud.exe and DBControlPanel.exe


Which Operating System, Firewall, and Anti-Virus are you using?

Please update to the latest release - http://www.holdemmanager.com/Downloads/HmUpdate.exe


Make sure the hand histories and poker client are in English. Set your Windows Regional and Language Settings to English (US). Restart your PC.


Try the table finder - http://faq.holdemmanager.com/questio...r+to+Show+HUD+

Make sure you follow the directions exactly.

Pick the table name in the table finder window to highlight it

If you don't see a table name listed, please drag the red X to the table and click OK. Open the Table Finder again and the list should be populated with the table name now, so you can select it.

Left-click and drag the red X to that table window

Click OK


*If that doesn't help, please answer these questions - http://faq.holdemmanager.com/questio...esn't+Work

*Post the answers in a new thread on the HM Forums - http://forums.holdemmanager.com/index.php


Please install the latest version: http://www.holdemmanager.com/Downloads/HmUpdate.exe and go to Filter > Clear and then Filter > Use for all. Also try enabling the Options > Settings... > Miscellaneous > [x] Auto apply filter changes to all tabs

The 'Player Alias' option is to connect 2 different poker site names together, under a new, unique Alias name. Before you can create an alias you want to be sure you can find your various site names. If you only play 1 site there is no need for an alias. http://faq.holdemmanager.com/questio...ame+%26+Alias+

The 'Hero Names' option is to help the HUD know where you are sitting at the table.

Cash Games > Reports > Click 'Change' and search your Poker Site name. You can also click the Arrow and choose Player Search. Do not click the drop-down arrow. That opens a list of previously searched names.


If that doesn't help, try to reproduce it in a new DB to be sure your current DB isn't corrupt.

*Try creating a new UTF DB - http://faq.holdemmanager.com/questio...elete+Database
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - http://faq.holdemmanager.com/questio...6+Export+Hands
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB.
*Make sure you export/backup everything before deleting the old DB - http://faq.holdemmanager.com/questio...+-+Backup+Tips


Which Operating System, Firewall, and Anti-Virus are you using? If you have any 3rd party security software installed please uninstall it temporarily, enable Windows Firewall's recommended settings through your Control Panel, and install Microsoft Security Essentials for antivirus/malware protection while we try to solve this.


Make sure windows is fully updated and change your Windows Control Panel > Regional Settings Format to English (USA).

Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe


Please give HoldemManager Administrator rights -

1) Go to C:\Program Files\RVG Software\Holdem Manager (Program Files (x86) if you have the 64bit version)
2) Right-click the HoldemManager.exe and choose "Properties".
3) Go to the Compatibility Tab and select "Run this program as an Administrator".
4) Do the same for HMHud.exe and DBControlPanel.exe and fulltiltpoker.exe


The secondary logon service is a standard windows service which is available on every windows computer. In the latest versions it is not started automatically. You need to start it via control panel > administrative tools > services > secondary logon > right-click > start AND right-click > properties > startup type: automatic.


I would suggest you do the majority of the things in this thread: http://www.holdemmanager.net/forum/s...ad.php?t=11194

Some of the most important things, imo:

- Remove the WinnerName, WinnerCards and WinnerWon from the Options > Hands View Column Selection.
- Turning off logging and deleting existing logs
- Vacuum/Full/Analyze, then Reindex - http://faq.holdemmanager.com/questio...tabase+#manual
- Defrag last and make sure you stop the postgresql service before you defrag. I personally use Smart Defrag.
- Do a Cold Boot (Shut Down > Start) before you use HM again


The M and BB stats do not work on Rush tourneys because they are based on the players previous hand and most of the players at your table were not dealt into your previous hand.

Hopefully the first steps I gave in my reply help this issue. If not, we will need you to capture us some files to help.

Enable logging from the HUD options->Table prefs menu. When the crash happens again, go to the logs\log.txt file and move it to another location before you restart the hud. I want to get the 'crash' log.txt file after you finish playing. If you restart the hud before moving the log.txt file, it is overwritten.

Also attach these other files:

Please attach your holdemmanager.config and prefs.xml files from C:\Program Files(x86)\RVG Software\Holdem Manager\Config. If your extensions are off you'll just see a file called holdemmanager and prefs.


Please email them to support@holdemmanager.net, with a link to this thread.

hai fozzy, is there a quick way to disable the thing that pops up after the hand on the table showing the last players holecards at showdown, its starting to tilt me hard? thank you so much for help, if i wana see their cards after a hand ill click and find out! searched in hem forum but cudnt find (didnt know what the name of this feature is)

1 last question----i wana change the color of my EV line, can you please tell me the command line i need to change and also what colour options I have? thanks!!!!!!!!!!!!

fozzy

My HUD is not working properly for rush poker. My HUD is displaying 0 hands on villains I know I have played hands with. I have 0 stats on everyone. How do I fix this? I play on two other sites and everything works A+.

i will pull a sessh later and will bring the feedback here, but i am a serious noob on these things and maybe i will need a bit of help if probles persist. is it ok?

Im having this problem when I review hands from a session and select "All Hands" it takes very long to show the hands. This started happening yesterday.

Im running couple weeks old win7 64bit with phenom x6, ocz vertex 2, 8gm of ram. Everything else is still fast and smooth and so was the "All hands" option too, before yesterday. I've also tried latest and older versions of HEM and I've edited postgres.conf/vacuumed etc.

Any ideas?

wtf? I already installed and activated HEM when I got my new computer a week or two ago, but this morning I'm greeted by "15 days are up, you have to activate" etc etc, then when I try to activate I get:

License Failure Details
--------------------------------------------------
3/3/2011 7:53:16 PM
cx
--------------------------------------------------

Errors connecting to the server.

DETAILS

Could not activate license at server.
A valid license could not be obtained for 'DeployLX® Licensing v3.1'. Please contact XHEO® INC for assistance. (Website = http://goto.xheo.com/support.aspx, Email = support@xheo.com)

EDIT: Have temporarily fixed by dialing back my system clock. Not ideal but at least I can make a a living today.

few others having same problem atm. looks like the hosting company for the licensing servers is having connection issues.

http://forums.holdemmanager.com/mana...-required.html

hud options > tables preferences > muck card time > 0

If you use the Table Averages HUD to display the last 3 winners and pots, you can click the previous hand pot amount to show the muck/board cards. If there was a showdown the winner name will be italicized. If you clickt he winners name instead of the pot amount it will open the hand history review window, where you can mark hands.

http://faq.holdemmanager.com/questio...olor+in+Graphs

I think you can only change the EV line and the Winnings line color. The other ones will not change regardless of how you edit the config file.


Make sure you aren't using any of the HUD Options > Additional HUD Filters or Tourney HUD Filters.

Which Operating System, Firewall, and Anti-Virus are you using?

Please update to the latest release - http://www.holdemmanager.com/Downloads/HmUpdate.exe


Make sure the hand histories and poker client are in English. Set your Windows Regional and Language Settings to English (US). Restart your PC.


*If that doesn't help, please answer these questions - http://faq.holdemmanager.com/questio...esn't+Work

*Post the answers in a new thread on the HM Forums - http://forums.holdemmanager.com/index.php



If you continue to have problems, Please email me at fozzy@holdemmanager.net, with a link to this thread, and your forum name, so we can schedule a Teamviewer session. Download the Teamviewer Quick Support Module - http://www.holdemmanager.com/teamviewer Please let me know what time zone you are in and what time/days are convenient for you. I schedule support from 9:00 - 18:00 EST, 7 days a week.


http://faq.holdemmanager.com/questio...6+Speed+Tweaks

http://faq.holdemmanager.com/questio...s+Optimization

http://faq.holdemmanager.com/questio...D+Performance+


I would suggest you do the majority of the things in this thread: http://www.holdemmanager.net/forum/s...ad.php?t=11194

Some of the most important things, imo:

- Remove the WinnerName, WinnerCards and WinnerWon from the Options > Hands View Column Selection.
- Turning off logging and deleting existing logs
- Vacuum/Full/Analyze, then Reindex - http://faq.holdemmanager.com/questio...tabase+#manual
- Defrag last and make sure you stop the postgresql service before you defrag. I personally use Smart Defrag.
- Do a Cold Boot (Shut Down > Start) before you use HM again


Yes, our license server is down currently and we are working on a solution.

The license server should be back up now.

ty

will get back if needed. thank you so much sir!

I just started playing on pokerstars today, and when I get into the table and my hud pops up, all the hud boxes are by the wrong players. Any idea on how to get the hud boxes in front of the right players, by defalt when you first open the table?