I had gotten a PLO MTT that imported as PLHE. It was on poker stars.

please email the hands to support@holdemmanager.net and also link to this thread and well look into it

HM only works on up to 2 pcs, if you need to use simultaneously on a 3rd PC youll need to buy a 2nd license and you can then use it on up to 4 pcs.

I've had some lag issues for a while, did a lot of what i've seen in this thread and that top 10 faq thing but nothing has fixed it. Today i turned my hud off and everything was fine. Are there some settings i should turn off/on for the hud?


Q9550
HD4870 x2
4gb ram
vista 64

Turn off any HUD transparency, multiple panels, and maximize the opacity.

If you use the pre-fetch or live-tracking options, disable them in the HUD Options > Site Options > Full Tilt or Stars

What other software is running? TableNinja or Hotkeys? Can you try to get a screen shot of the Task Manager > Processes tab, sorted in descending order of CPU and Memory use?

I already had the hud transparency, panels, opacity, and live tracking off. The only other thing i'm running is table ninja.

Try disabling the Frames on the Table Control tab.

It was already off. You got an email i can send the pic to?

Please email the screen shots, with a description of the problems, a link to this thread, and your forum name, to support@holdemmanager.com. Also give us all the details about your PC, as well as which Operating System, Firewall, and Anti-Virus are you using.

Hi Fozzy

2-3 weeks ago I installed the "unofficial" build (http://rvgsoftware.fileburst.com/HmU...05Internal.exe).
Now I saw that in most of the reports the labels of the columns are cut and incomplete (dots at the end). If I enlarge the column I continue to see the dots ("Pre-fl...", "Showdo...", etc).

For a long time I read somewhere that somebody already had this problem but I cannot find anymore the answer/solution.

The fixes you publish are valid for both Omaha Manager and HM? I use the the version for Omaha. At the moment the "unofficial" build 1.10.0.5

Thanks and bye
A.

Please update to the latest version - http://www.holdemmanager.net/hmupdate

I emailed sales@holdemmanager.net 3 days ago and have yet to receive a response.

I own HEM and have recently started to dabble in NL cash instead of my normal sngs. I would therefore like to test out the Table Scanner app but like many people I clicked on it once upon a time when HEM switched form tabbed form to the left popout menu form. Seeing what appeared to be a new feature in software I owned, I clicked on it to see what it was and fired off a demo timer that, at the time, was of no use to me.

Point 1: All of the App demos should pop up with a Yes/No prompt on whether to start the timer and allow access to the applet.

Point 2: Tell me how to go about resetting my demo timer so I can test the product.

Check your spam or junk email boxes as our replies often go there. If you PM me the details of your email address you used I can trace the email in our system.

Regarding an extended trial, simply create an account on www.holdemmanager.com and then email support@holdemmanager.com or myself directly (fozzy@holdemmanager.com) and let us you know you need an extended trial for the scanner and we can give you another 15 day trial.

When I try to open hem today i get the error message: Unhandled exception has occurred in your application. If you click continue, the application will ignore this error and attempt to continue. If you click quit, the application will close immediately. The type initializer for "scanner.form1" threw and exception"

If i click continue hem just takes forever trying to open and nothing seems to happen.

I tried reinstalling hem and still the same thing.

Here are the details from the error message:

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.TypeInitializationException: The type initializer for 'Scanner.Form1' threw an exception. ---> System.TypeInitializationException: The type initializer for 'Scanner.Global' threw an exception. ---> System.UnauthorizedAccessException: Access to the path 'C:\Program Files\RVG Software\Holdem Manager\FishFinder.txt' is denied.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy)
at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options)
at System.IO.StreamWriter.CreateFile(String path, Boolean append)
at System.IO.StreamWriter..ctor(String path, Boolean append, Encoding encoding, Int32 bufferSize)
at System.IO.StreamWriter..ctor(String path, Boolean append, Encoding encoding)
at System.IO.File.WriteAllText(String path, String contents, Encoding encoding)
at Scanner.Log.ClearLog()
at Scanner.Log..ctor(String name)
at Scanner.Global..cctor()
--- End of inner exception stack trace ---
at Scanner.Form1..cctor()
--- End of inner exception stack trace ---
at Scanner.Form1.get_Instance()
at HoldemManager.frmMain3.i()
at HoldemManager.frmMain3..ctor(frmLoading LoadingForm)
at HoldemManager.frmLoading.a(Object A_0, EventArgs A_1)
at System.Windows.Forms.Timer.OnTick(EventArgs e)
at System.Windows.Forms.Timer.TimerNativeWindow.WndPr oc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
HoldemManager
Assembly Version: 1.10.0.5
Win32 Version: 1.10.0.5
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/HoldemManager.exe
----------------------------------------
System.Drawing
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Windows.Forms
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
DevComponents.DotNetBar2
Assembly Version: 8.3.0.0
Win32 Version: 8.3.0.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/DevComponents.DotNetBar2.DLL
----------------------------------------
System.Xml
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Accessibility
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Accessibility/2.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------
DeployLX.Licensing.v3
Assembly Version: 3.2.2000.0
Win32 Version: 3.2.2000.3813
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/DeployLX.Licensing.v3.DLL
----------------------------------------
System.Web
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
CodeBase: file:///C:/Windows/assembly/GAC_32/System.Web/2.0.0.0__b03f5f7f11d50a3a/System.Web.dll
----------------------------------------
System.Configuration
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
HEMGUI
Assembly Version: 1.0.9.114
Win32 Version: 1.0.9.114
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/HEMGUI.DLL
----------------------------------------
WindowsFormsIntegration
Assembly Version: 3.0.0.0
Win32 Version: 3.0.6920.4902 built by: NetFXw7
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/WindowsFormsIntegration/3.0.0.0__31bf3856ad364e35/WindowsFormsIntegration.dll
----------------------------------------
LeakBuster2.5
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/LeakBuster2.5.DLL
----------------------------------------
Softelvdm.SftTreeNET
Assembly Version: 2.0.13.0
Win32 Version: 2.0.13.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/Softelvdm.SftTreeNET.DLL
----------------------------------------
Softelvdm.Controls
Assembly Version: 1.0.0.17
Win32 Version: 1.0.0.17
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/Softelvdm.Controls.DLL
----------------------------------------
Npgsql
Assembly Version: 2.0.6.0
Win32 Version: 2.0.6.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/Npgsql.DLL
----------------------------------------
System.Data
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
CodeBase: file:///C:/Windows/assembly/GAC_32/System.Data/2.0.0.0__b77a5c561934e089/System.Data.dll
----------------------------------------
System.Transactions
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
CodeBase: file:///C:/Windows/assembly/GAC_32/System.Transactions/2.0.0.0__b77a5c561934e089/System.Transactions.dll
----------------------------------------
Mono.Security
Assembly Version: 2.0.0.0
Win32 Version: 2.0.0.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/Mono.Security.DLL
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:





When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

Is HEM supposed to work for HU NLHE SNG's? The all in luck EV seems to not be functioning. Whoever wins the match gets 100% of the luck adjusted EV.

Does the all-in ev line work for omaha 8 big bet games? It always looked funny for me. I ran a simple test.

Two players All in at .10/.25 for 4.05 each including blinds for a total pot of 8.10 before rake. I used pro poker tools to calculate the equity.

Player1: KcJd7c4s 44.49%
Player2: Qdkd6s2s 55.51%

If player 1 has 44.49% of 8.10 then in the long run he should get a return of 3.60369 for a total loss of .44631 cents on the hand every time he is in this situation.

I graphed this single hand in Omaha Manager and it has player 1's all-in equity @ - .62 cents. It infers this player should lose .62 cents every time he gets himself into this situation even though the equity calculation says he should only lose .44631.

Does anyone have any ideas as to why? Is the split pot nature of the game being calculated incorrectly or does it have to do with a problem of calculating the rake in a split pot game?

http://faq.holdemmanager.com/questio...w+an+exception

Full Tilt? I think this is a known issue. If you want to be sure, send us some hands and we can verify it and check the bugs database. Please zip and email the problem hand histories, with a link to this thread, to support@holdemmanager.com


I never attempt to answer EV questions anymore, rather than stick my foot in my mouth.

If you could post the question on our forum, and/or email us the hand history to import, I will have one or some of the rest of the team take a look at it.

In regards to my equity question in post #18565 it looks like holdem manager simply accounts for the rake that the sites take which would explain the discrepancy between the numbers I was seeing.

The amount of rake taken never ceases to amaze me... 40 cents taken out of an 8$ pot that two people split.

ok my HM posgres DB is 18gb according to pgAdmin.. I want to completely purge all mined hands.. how do I do this?.. export all my hand histories then create a new DB?? then I can just delete the old DB in pgadmin correct?

Anyone know of any reason why my HEM wouldnt track 90 seater SnG Turbo and 18 seater SnG Turbo?

I played these back to back last night with HUD working etc and HEM running I won the 90 seater and 4th in the 18 seater but they are not showing on my HEM results?

HELP!

I just updated windows vista and now HEM wont connect to the postgres. What could the problem be?

Sorry the thread is just way to long to search through the whole this for the answer.

i just started playing on stars instead of fulltilt. holdem manager is importing hands but my hud isnt coming up. i have it set for "all sites" in the "use for" tab under "player preferances". any idea on fixing this. thanks

This is usually a firewall or windows update issue.

http://faq.holdemmanager.com/questio...rt+PostgreSQL+

First try to reboot.

If no help, try this:

Start > Programs > PostgreSQL > 8.x > Stop Service

Start > Programs > PostgreSQL > 8.x > Start Service

If that doesnt help delete the \postgresql\8.x\data\postmaster.pid file, if you see it.

Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily - http://faq.holdemmanager.com/questio...ender+Problems

Please try following these FAQs, step by step:

1) http://faq.holdemmanager.com/questio...rt+PostgreSQL+
2) reinstall the same version of postgresql, using the same \data folder - http://faq.holdemmanager.com/questio...g+Old+Database
3) http://www.holdemmanager.net/forum/s...ead.php?t=8261

If that doesn't help you will probably have to reinstall PostgreSQL completely and reimport your hands using these instructions

1) Uninstall PostgreSQL from the Windows Control Panel.
2) Use our combo installer to reinstall PostgreSQL. Make sure you un-check Holdem Manager during installation. http://rvgsoftware.fileburst.com/Hol...ager_Setup.exe

If that installer fails to install PostgreSQL, please reinstall PostgreSQL using the following instructions:
A) Start > Programs > Accessories > Command Prompt > Right-Click > Run As Administrator
[PHP]net user postgres /delete [/PHP]
B) Reboot.
C) Try installing this version of PostgreSQL - http://rvgsoftware.fileburst.com/Pos...3.9-v1.0.7.exe


Please update to the latest beta - http://www.holdemmanager.net/hmbetaupdate

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer (start > computer) and navigate to your Holdemmanager installation directory. Right-click + Properties the executables and select "Run as admin" from the compatibility tab. If you have Vista and the checkboxes are greyed out and you can't select it, please turn UAC on, reboot, and then set the files to run as administrator.

Make sure the hand histories and poker client are in English. Set your Windows Regional and Language Settings to English (US). Restart your PC.

Try the table finder - http://faq.holdemmanager.com/questio...r+to+Show+HUD+

*If that doesn't help, please answer these questions - http://faq.holdemmanager.com/questio...esn't+Work
*Post the answers in a new thread on the HM Forums - http://forums.holdemmanager.com/index.php

Just got HM.I was trying to copy and paste a HH nd was unsure how to do i. on the hand replayer I clickd HH and itcomes up. I see the 2+2/txt/rtf tabs on top right. It doesnt do anything when I clickd them and I'm unable to copy the hand. any help appreciated ty

When you click those buttons it copies it to your Windows Clipboard memory. Then you can go to a hand converter or directly to your forum post and Right-Click + Paste or Ctrl + V to Paste it from memory.

thanks alot