Quote:
Originally Posted by PokerStars Stefan
I am not aware of us having a widespread problem with corrupted user.ini files for players.
Does it matter if it is widespread or not?
Given what caused this and the fact this has been going on for almost 5 years there must be others with simular problems, that can only be fixed by PokerStars. -I assume all the issues I complained about the past years and am still facing today are caused by this, because they are all controlled by this user ini file.-
I haven't been able to play real poker all that time because I can't even control my !@#$%^& betsizes.
Lately unfortunately I discovered some more problems I had not mentioned yet.
One is I lose my sound on some tables -while it keeps working on the others
- which causes me to time- and sit out. Many tourneys I sat out the whole time not aware of this. Now that I am aware of it it still happens many times and I constantly have to doublecheck all the tables if I am not sitting out anywhere.
Another is I can't play with my tables stacked -which I hate anyway by the way, but PS forces me to do this with the supersmall boxes and sliders- because I am clicking the wrong tables all the time.
I don't even dare to click anything anymore. Especially annoying are the snap folds with the nuts after I bet out myself and the 5-betting of potcommitted supernits with 9 4. Everybody thinks I am an idiot and that impression is reinforced by the weird bets I always -have to- make.
Also I noticed the problems change all the time; they come and go it seems, but more come than go.
You never know what will hit you next.
You have no idea how mad I am at PokerStars.
They have
tortured me for almost 5 years which cost me a lot of money for many reasons.
One I haven't mentioned before is I was forced to move to FullTilt.
(only after discussing the reasons for that with PS in a last attempt to prevent this)
Possibly I won't see back my money there, because PS decided to sabotage the GBT deal.
But worst of all; PS knew about this for at least some time.
Otherwise the mail I got would not have been standardized.
Apparently they don't care, because only a small portion of their player base is effected by this.
Of course that is very unfair to the group that is severely handicapped by PokerStars.
Players that can control their betsizes obviously have a huge advantage over players that can't, especially without all the tilt inducing features we experience constantly.
Quote:
Originally Posted by PokerStars Stefan
Maybe best would be to PM me with details and I will look into it.
This can't be solved on a personal level, I have blocked thousands of player images the past years.
The only solution is to fix this for everybody or offer new clean accounts to the people affected.
Also IMO you should get rid of the blocking option and other causes for the problems (that are unknown to me) immediately and inform everybody about them, before more people get infected.
May be you could share these other causes that are known to PS with us now?
Oh, and finally, everytime I have brought up these issues the past years I was called a troll and PS has never stepped in to confirm these problems were very real. If they had admitted that back then it could have been prevented the problems got so much worse, because I kept blocking more images, digging my own grave.
As long as PS is not open about this many people will keep digging more graves.
All of them will hate PS after they figured out what happened and how it could have been prevented.