Open Side Menu Go to the Top
Register
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread [WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread

04-03-2012 , 01:03 AM
1 problem ive noticed wit the tourny lobby. It will say 5 mins till the break then somewhere around 1 min to go it suddenly resets to 15 mins to break. Really puts me on bladder tilt....

On the Depositor freeroll....i promise your missing next to nothing. 1st pays $50+ but after that it horrible. i think i got 9th in mine and won like $5 and change. plus its an all-in fest where 70% or more dont even show up so the guys who get a table all to themselves the longest are going to win every time. its like 100 chips and 8 minute levels. It says free add-on but no way it runs an hour to get to an add-on. Really not even worth the time...
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
04-03-2012 , 01:42 AM
Quote:
Originally Posted by LouisianaLimitKing
1 problem ive noticed wit the tourny lobby. It will say 5 mins till the break then somewhere around 1 min to go it suddenly resets to 15 mins to break. Really puts me on bladder tilt....
It must be a sever server issue they need to work on. They said I had no issue and maybe I should check my interwebz connectors. I think they need to check theres and not put the blame on the customer and accept responsibility in a more professional way.

Ill get the last lol when I bink the 250k and give no rake after I insta withdraw.

1timeplz
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
04-03-2012 , 03:56 AM
this site is so bad. Client crashes while im in a bunch of 100$ hyper turbo heads up... No disconnection time bank, and i lose all my stacks like that. They won't refund. Such trash... DO NOT PLAY HERE
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
04-03-2012 , 03:57 AM
Support: sadly we cannot refund money from disconnections out of our server


ROFFFFFFFFFFFFFFFFFFFL
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
04-03-2012 , 04:36 AM
I won 2 seats to the "250 seat to $250k gntd sat" I was registered for the tournament with the first one, and with the second one, as far as I can see, I've gotten nothing?

What is going on here??, I should get either cash, tourney $, or a tourney ticket....
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
04-03-2012 , 08:40 AM
Quote:
Originally Posted by ykwon
Uh no,
I have 2 options available
1. Person to Person Transaction
2. Person to Person transaction (WTF)?


and how many do you think I need?
WU or MG don't work for you? I also have the Visa option which obviously you must not have. Unfortunately, with the way things are going now in the U.S. I can't see having many more options.

Last edited by commons; 04-03-2012 at 08:41 AM. Reason: spelling
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
04-03-2012 , 09:30 AM
This is the part where I hate ACR software. From my past experience, when you win multiple sat seats... you will need to contact live support. They will put you on hold and ask you for the tournament id #. Takes about 15 mins for them to straighten things up and credit you with the ticket. You can use the ticket for the "re-entry". I assume after the tournament... if you did not use the "re-entry", you can contact live support again to get credited with cash. But the point of this is that... YOU HAVE TO CONTACT LIVE SUPPORT. Why can't this process be automatic?????????

Quote:
Originally Posted by HossDaBoss
I won 2 seats to the "250 seat to $250k gntd sat" I was registered for the tournament with the first one, and with the second one, as far as I can see, I've gotten nothing?

What is going on here??, I should get either cash, tourney $, or a tourney ticket....
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
04-03-2012 , 11:22 AM
wtheck, why can I only play one game at a time?
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
04-03-2012 , 07:58 PM
Quote:
Originally Posted by HossDaBoss
I won 2 seats to the "250 seat to $250k gntd sat" I was registered for the tournament with the first one, and with the second one, as far as I can see, I've gotten nothing?

What is going on here??, I should get either cash, tourney $, or a tourney ticket....
You'll get that in your account in TDs within the next day or so. If not contact live support.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
04-04-2012 , 12:26 AM
Live support was useless for me. Help desk must be broken. So when **** goes wrong on their end they just blame it on the customers? Good start while your building character and have (had w/me imo) potential. gg
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
04-04-2012 , 01:01 AM
I just created an America's cardroom account and I can't deposit and none of the tables are opening correctly....is this happening to anyone else?
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
04-04-2012 , 01:05 AM
Its your internet connection. Or thats atleast what they will blame it on. GL
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
04-04-2012 , 01:08 AM
When will be able to use tourney bucks for more than a few tourneys?
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
04-04-2012 , 11:45 AM
I asked this in the True Poker thread but got no response... can we get a breakdown of what types of sit and gos (6 max, 9 max, Double or nothings) count for the leaderboard? I was not aware that HU didnt count until I tired to ask the same question to support last night.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
04-04-2012 , 01:22 PM
Quote:
Originally Posted by Jurgy25
I may have missed this question if it has been asked, but it there a waiting time between different Visa deposits? I made a deposit on March 28th, and would like to make another today, but am only offered player to player transaction options, and no Visa option.

Thanks, Eric
Please send me your username to check into your options.

Quote:
Originally Posted by Bojorious
Hello!

I am new at this room so I've downloaded the client and tried to register but I couldnt register since clicking "create new account" only leads me to a empty pop up !!!!! Please I NEED HELP!! I am US resident too.
We tested the signup page and it was working, is this still the case? Can you send us more details about the issue, we will be sure to look into it for you.
Quote:
Originally Posted by samm1ch
for the sng leaderboard do HU sngs count?
Yes.
Quote:
Originally Posted by Lavahands
Well wtf.. was playing PLO and during my hand I only had the option to "Sit in" or min bet, pre flop, flop turn and river. Couldn't make proper bets, couldnt even check. Only could call them. Thanks alot guys.

I am not 100% familiar with PLO and its betting, but I am pretty sure this is wrong. ACR refuses to take any fault, and just blames it on my interwebz connector



Edit: I raise you $.10 now fold
Please provide is with more information. Ring or Tournament, date, time Etc.
Quote:
Originally Posted by thess123
True poker is connected to ACR right?

I won three satties to the 215 on sunday. Obviously got credited with the ticket and played but haven't received anything else for the 430 owed. Haven't gotten a reply from support with my emails either...unsure what's going on?
Please send me you username in order to check your account.





Quote:
Originally Posted by LoLuMaD
this site is so bad. Client crashes while im in a bunch of 100$ hyper turbo heads up... No disconnection time bank, and i lose all my stacks like that. They won't refund. Such trash... DO NOT PLAY HERE
Do you have more information on the tournaments, date and times this happened? The more info you have, the better it will be to track down the case and handle it accordingly.

Quote:
Originally Posted by HossDaBoss
I won 2 seats to the "250 seat to $250k gntd sat" I was registered for the tournament with the first one, and with the second one, as far as I can see, I've gotten nothing?

What is going on here??, I should get either cash, tourney $, or a tourney ticket....
Please send over your username please.
Quote:
Originally Posted by nowitsover
This is the part where I hate ACR software. From my past experience, when you win multiple sat seats... you will need to contact live support. They will put you on hold and ask you for the tournament id #. Takes about 15 mins for them to straighten things up and credit you with the ticket. You can use the ticket for the "re-entry". I assume after the tournament... if you did not use the "re-entry", you can contact live support again to get credited with cash. But the point of this is that... YOU HAVE TO CONTACT LIVE SUPPORT. Why can't this process be automatic?????????
We’re expecting the tournament buck payout to be enhanced in the upcoming release. In the meantime, please send me your username and I will help look into your situation.

Quote:
Originally Posted by Lavahands
Live support was useless for me. Help desk must be broken. So when **** goes wrong on their end they just blame it on the customers? Good start while your building character and have (had w/me imo) potential. gg
Can you send me more details please? I want to help you reach to a solution.

Quote:
Originally Posted by Glide234
When will be able to use tourney bucks for more than a few tourneys?
We will be putting in a very robust economy for the tournament buck usage in the very near future. Players absolutely will have a large variety of tournaments to spend their hard earned/won tournament bucks.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
04-04-2012 , 02:38 PM
check cashout was processed a couple days ago for me, when can I realistically expect dat paper
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
04-04-2012 , 03:26 PM
Can you send me more details on the issue? Do you have a username you can send me, does an error message pop up?
I'd like to help look into this for you. feel free to continue posting your concerns here:http://forumserver.twoplustwo.com/28.../index108.html
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
04-04-2012 , 03:29 PM
Quote:
Originally Posted by ALPAllstar20
I asked this in the True Poker thread but got no response... can we get a breakdown of what types of sit and gos (6 max, 9 max, Double or nothings) count for the leaderboard? I was not aware that HU didnt count until I tired to ask the same question to support last night.
All Sng’s are in the race.

Quote:
Originally Posted by imiscuaware
check cashout was processed a couple days ago for me, when can I realistically expect dat paper
7- 14 days is the timeframe. Sometimes it comes sooner but if it takes longer than 14 days, let me know.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
04-04-2012 , 04:22 PM
Please send me your username to check into your options.


ACR Rep: I ended up contacting customer support, and found out my account was set to "cash only" until I verified the account. I got the Visa option back after I called, and tried to add $, but am still waiting for it to credit my account. Does it usually take over 48 hours for a Visa CC transaction?
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
04-04-2012 , 06:00 PM
How long do players get to 'wait out.' It seems like if I answer the phone of take a piss, my seat is gone.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
04-04-2012 , 06:38 PM
Quote:
Originally Posted by hatsoff2u
How long do players get to 'wait out.' It seems like if I answer the phone of take a piss, my seat is gone.
I was curious about this too. I would like to see a longer "sit-out time" before your seat becomes available. I've lost my seat many times just grabbing a snack or drink and having a short conversation with someone on the way back. Seems like you don't even get 5 minutes.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
04-04-2012 , 10:51 PM
there any web sites that track sng stats?
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
04-05-2012 , 11:19 PM
Maybe i should look into this more before asking as i dont know how they do it on other sites....But why on say a .10/.25 NL BBJ table do you take a .25 rake on the flop for the BBJ when it takes 4 ppl to a flop to qualify for the BBJ? The SB just calls and 2 ppl see the flop it auto takes out .28 so even if they ck it down both players will lose money.
I know using the CHOP button would eliminate this but in all the time ive played there ive never once seen anyone but myself use the CHOP button. I guess i should be glad that the players are so bad they are playing at unwinnable games but...so am i!!

And 1 more Q.....Why do you include all MTT results in the SNG leaderboard race? Kinda defeats the purpose of the race ....which i assume is to get ppl to play SNGs which they are not doing. The SNG traffic is dead and the entire leaderboard is filled with MTT players...
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
04-06-2012 , 12:02 AM
Is it possible to deposit on ACR or True Poker using a pre-paid visa card?
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
04-06-2012 , 02:29 AM
Quote:
Originally Posted by FMTM
Is it possible to deposit on ACR or True Poker using a pre-paid visa card?
Ffs, I'd hate to inconvenience you but if you can be bothered to read a few posts up, it'll answer your question.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote

      
m