Quote:
Originally Posted by Jurgy25
I may have missed this question if it has been asked, but it there a waiting time between different Visa deposits? I made a deposit on March 28th, and would like to make another today, but am only offered player to player transaction options, and no Visa option.
Thanks, Eric
Please send me your username to check into your options.
Quote:
Originally Posted by Bojorious
Hello!
I am new at this room so I've downloaded the client and tried to register but I couldnt register since clicking "create new account" only leads me to a empty pop up !!!!! Please I NEED HELP!! I am US resident too.
We tested the signup page and it was working, is this still the case? Can you send us more details about the issue, we will be sure to look into it for you.
Quote:
Originally Posted by samm1ch
for the sng leaderboard do HU sngs count?
Yes.
Quote:
Originally Posted by Lavahands
Well wtf.. was playing PLO and during my hand I only had the option to "Sit in" or min bet, pre flop, flop turn and river. Couldn't make proper bets, couldnt even check. Only could call them. Thanks alot guys.
I am not 100% familiar with PLO and its betting, but I am pretty sure this is wrong. ACR refuses to take any fault, and just blames it on my interwebz connector
Edit: I raise you $.10 now fold
Please provide is with more information. Ring or Tournament, date, time Etc.
Quote:
Originally Posted by thess123
True poker is connected to ACR right?
I won three satties to the 215 on sunday. Obviously got credited with the ticket and played but haven't received anything else for the 430 owed. Haven't gotten a reply from support with my emails either...unsure what's going on?
Please send me you username in order to check your account.
Quote:
Originally Posted by LoLuMaD
this site is so bad. Client crashes while im in a bunch of 100$ hyper turbo heads up... No disconnection time bank, and i lose all my stacks like that. They won't refund. Such trash... DO NOT PLAY HERE
Do you have more information on the tournaments, date and times this happened? The more info you have, the better it will be to track down the case and handle it accordingly.
Quote:
Originally Posted by HossDaBoss
I won 2 seats to the "250 seat to $250k gntd sat" I was registered for the tournament with the first one, and with the second one, as far as I can see, I've gotten nothing?
What is going on here??, I should get either cash, tourney $, or a tourney ticket....
Please send over your username please.
Quote:
Originally Posted by nowitsover
This is the part where I hate ACR software. From my past experience, when you win multiple sat seats... you will need to contact live support. They will put you on hold and ask you for the tournament id #. Takes about 15 mins for them to straighten things up and credit you with the ticket. You can use the ticket for the "re-entry". I assume after the tournament... if you did not use the "re-entry", you can contact live support again to get credited with cash. But the point of this is that... YOU HAVE TO CONTACT LIVE SUPPORT. Why can't this process be automatic?????????
We’re expecting the tournament buck payout to be enhanced in the upcoming release. In the meantime, please send me your username and I will help look into your situation.
Quote:
Originally Posted by Lavahands
Live support was useless for me. Help desk must be broken. So when **** goes wrong on their end they just blame it on the customers? Good start while your building character and have (had w/me imo) potential. gg
Can you send me more details please? I want to help you reach to a solution.
Quote:
Originally Posted by Glide234
When will be able to use tourney bucks for more than a few tourneys?
We will be putting in a very robust economy for the tournament buck usage in the very near future. Players absolutely will have a large variety of tournaments to spend their hard earned/won tournament bucks.