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Originally Posted by jonny2192
Nice to see Unibet Poker on twitch and facebook.
Maybe I will post on here a bit less and give Andrew a break
Ah yes, good point. The FB and Twitter pages both only started working yesterday. I think this thread is great and it'd be good to have something available to more players. We hired someone to look after our social media at the start of this month so now we have the manhours in the poker team to do it properly.
https://www.facebook.com/UnibetPoker
https://twitter.com/unibet_poker
http://www.twitch.tv/unibetpoker
I think the FB page may only work in UK, DK and BE though. (Maybe also in EE? NL?)
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Originally Posted by P0kerM0nk
And hopefully the site doesnt go down live on Stream, I would be nervous for that!
Jinx
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Originally Posted by vanillablazin
Hey, Andrew i had tought time in university, still having, could u replace expired cash tickets to sng? u can see how muxh do i have?
Probably, what's your alias?
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Originally Posted by jalfrezi
I agree, but if a casual player's only playing NL for 20 hours/month unless they're truly terrible their results after a year are going to be mainly due to randomness anyway, while variance is even higher in other forms of the game.
Also, if they did lose €600 in a year they'd probably have had to redeposit which would have alerted them to their plight.
On an individual basis, yes. But I'm worried about the whole player base, and on average it'll look bad to them.
There're a lot of players who deposit and withdraw small amounts regularly - they may not know if they're up or down, or at least not by a lot. We can tell them if they ask, but if they don't then I think it's best to not remind them.
Actually, using the opposite idea of that, we were thinking of having a "hall of fame" section in the profile. We'd list their biggest ever cash hand win, their best tournament result, etc. I think it'd be quite good reinforcement to play, but it's probably too much hassle to build it for too little outcome.
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Its not beginners you want to reward, it's DEPOSITORS. Whether that depositor plays 10 hands, 1000 hands, nl4, nl200, sites should be flooding these accounts with merchandise, tickets, anything to make them feel good and rewarded for playing poker at their site.
New players don't become depositors without realising that they like the game. The problem is that new players lose a lot faster than they did a few years ago, because established players are better. That means the new player doesn't get any enjoyment from the game and doesn't see the skill in it, so they don't come back.
I should note that we do more than most sites in rewarding losing players, it's just that some of it is behind the scenes. One obvious thing that we do is Double Trouble - it's an explicit bonus to players who are down that week.
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Rewarding BEGINNERS is in the right direction, but you're still wasting promo money on small-time sharks and debit-card-nits, whilst letting good depositors get butchered because they wanted to play some higher buyins or a few extra hands that month. It's 2015, NL50 on any site is still going to be tough.
I don't see how we're letting good depositors getting butchered given that we do more to defend weak players than any other site around.
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My gripe with Unibet's model is that it takes a big cut of rewards from a large range of high-raking customers (compared to other sites), which is all meant to subsidize the few euros given to beginners.
I disagree. We spend more on the top end than we did while we were on MPN. We spend a LOT more on the bottom end. And we spend less on the middle.
You're contradicting yourself here too - you say that we should go after big depositors who may not play many hands. Well, we're rewarding them a lot better than anyone else is.
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1. Unibet's lower rake at nl4+nl10
That's a pretty huge bias.
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I believe Andrew when he says unibet give away more revenue/rewards than other sites but I think its because the player base is currently low volume and low stakes as the software is still taking off.
We have more low stake and low volume players because we try to keep them alive. This makes the games softer for everyone else. This is the way that we attract those players in the middle - not by having big loyalty scheme payouts there.
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This is a great situation for beginners punting a few euros now, but when the the site grows, the 5.5% rake with 9% rewards and 2015+ skilled players is going to make for many more butchered/disheartened players in the future. I just don't think this is a healthy model for the current state of online poker.
Again, you're cherry picking one exact set of players that is a small proportion of any site ecology. You're picking it because you're one of them, but my job is to look at the bigger picture, not just your rewards.
Even for you, this works out very well because your games are softer than they are anywhere else.
Essentially every other player segment is getting a great deal.
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Originally Posted by Keruli
The email says i've won a 2nd package to glasgow, but shouldn't the 1.25mm points i recently reached automatically win me a package to Cannes? Is the wording wrong and what i won is actually the ticket I would normally use for Cannes? Or have i somehow earnt an extra ticket independently of earning a Cannes package?
If the prior is the case, then I've now made the mistake of asking for cash tickets instead of a unibet open Cannes package.
Ah - it'll award Glasgow packages until next week. You can move the second package to Cannes, or you can receive it in tickets.
None of that part is automatic though, the player lists are done by hand by the events team as far as I know.
I can exchange the tickets back to a Cannes package if you like.
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Originally Posted by jalfrezi
I think you're missing the point about randomness.
The probability of, say, a -10 BB/100 casual player running at greater than, say, -3 BB/100 over say 10k hands is surprisingly high.
Yes, but over all of them it'll average out. Lots of people are going to actually be on -20bb/100 over 10k hands.
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Originally Posted by SuddenlyGood2
Hi Andrew on Tuesday's twitch the person awarding the prizes said they would credit the viewer prizes this morning, but i didnt receive a ticket.
When asked for my alias i typed "alrightyyyy, thanks unibet!" maybe they thought i was just saying alright? but my alias is alrightyyyy ! can you ask them to check it thanks
I think the problem was that he saw the alias but you didn't say in which format you'd like the tickets. What format would you like the tickets in?
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Originally Posted by Joshua
Yup, no huds, no trackers, no table selection, modern graphics, and lots of smaller things that're about keeping new players alive for longer.
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Originally Posted by Joshua
But I really don't get why Banzai is treated as poker by Unibet. To alot of people poker is about the dream of being able to earn a living playing cards. Take away that possibility and all that is left is something that belongs in your Casino department.
That's just my opinion though. Overall Unibet is great and I should start playing there again. Keep up the good work!
We rake it much lower than other sites you may have seen this on (1% to €3), but I do take the general point. We have two aims really - we want to keep new players alive for longer, and we want to make poker fun again. I agree that Banzai doesn't do much to help the former, but it's pretty good for the latter.
We're going to remove Banzai 60 when we make the next release (26th I think), and add Banzai 1.
I think we may have been driven a bit too much by the desire to not have an empty game type, which is what we had with Fast. I think Banzai is fun though, and if it doesn't cause higher churn rates then I'm fine with it.
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Originally Posted by Keruli
i think this has been adressed before, but it's come to my attention again:
the challenge where you have to 'act preflop' after 2 people have put in the same amount seems to almost certainly be bugged to me, making it take longer than intended. it seems to be that for a squeeze 3bet to count towards this challenge, neither of the first 2 players can be in the blinds. is this correct? imo if it is, which leaves squeezes vs CO and earlier positions and raises vs 2 limps, which is quite rare in my games, then the challenge takes extremely long for a minor challenge.
I think the last time this came up I asked for a hand history number where it occurs - could you note one down next time please? Then we can search for a bug. We think it should trigger in the situation you describe.
But it'll award the right number of points because the system that calculates how many points to award is the same system as the one that decides if you've completed a step.
That system does it over the whole site hand database though, so it may well be that it's incorrect for NL400.
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Originally Posted by Keruli
and the challenge rewards both a) worse play and b) simply being on a softer table:
ad. a): squeezing isn't as good as people thought it was in ~2009, just like cold 4betting isn't as good as people thought it was in ~2012
and ad. b): in softer games, there will much more often be 2 limps. i think i saw that zero times when i played for 2 hours just now.
I agree with both of those points. I'm going to make some minor Q3 challenges changes today, I'll remove this one.
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Originally Posted by DarkRazor
Andrew, why aren't there more 2 euro and 10 euro sats for UO? They never seem to have overlay, and now if I want to grind them it gets very annoying since I can only play so many a day. Also, more low sats --> more people in higher sats.
We increased a lot of guarantees on existing ones last week, but I think you're right that we could add more. I don't even mind if they overlay a bit - it's much better that the lower end ones overlay than the higher end ones.
The guy who looks after the tourney schedule isn't in until Tuesday, but I'll send him a mail for then to see if he can find a slot for more.
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Originally Posted by Joshua
The long term win-rate at 10bb games is not high. Add to that the max tables limit (2 if I remember correctly) and you see what I mean.
We made it a 2 table limit because we don't want a couple of people who play the game really well breaking everyone else. We also don't want to migrate people entirely from NL50 to Banzai5 etc.
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Originally Posted by Pr3dat0r
what I meant was that it will definitely going to have the most viewers in this Unibet Twitch streaming promo thing. So it will break a record!
Ah yes, good point. We'll probably award something similar in that stream though...
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Originally Posted by vanillablazin
I also got 4 1eu Sng tickets expired, 1st things first, studies. all i`m asking give these tickets time (also cash 6.34 4.02 2.97 4.69) and if it`s possible change these cash tickets to SnG
Yup, what's your alias? I can't exchange cash tickets that've completed any playthrough into other tickets though.