Same here, i am in a €50 unibet open tournament and get that same technical error #3, whats happening?

Hi Andrew,
Could you please convert my 3x 1E mtt tickets and 3x 1E sng tickets into one cash game ticket? User name: hairypudding

Thanks in advance!

Hi Andrew,

Can you trade 1 x UO €50,- in 3 x UO €10,- and 10 x UO €2,- please.
username enrico2004 (9713357)

I have also won (accidentally) a saterday stack €100,- ticket. Can i trade a ticket like that also? I prefer to play cashgames. If it's possible, i like to have the next tickets:

2 x NL25 and 2 x PL25

Greetings
Enrico2004

Wish I had accidents like that

that's a nice feeling - didnt mean to regoster but shipped it anyway :P

Hey Andrew,
wanted to post this earlier but never really had time to. I've had a few curious bugs after the last update:

No latereg possible in the MTT despite 45mins regtime left:


trackme checkbox not working (still have this one quite a few times) playing under the aliases "ButcherinYOU" and "takechip"


Now the most peculiar thing, had a very short disconnect. Play recommenced for the alias "ButcherinYOU" but in the 1.5K Daily (obv on the bubble) i am sitting out ("takechip") and can only access the table as Spectator, while my hands are folded and i eventually bubble the MTT.


The last one obviously annoyed me the most. I'm aware i'm reporting this quite late (think it occured on May 1st) but would you anyway reimburse me like a Daily 1.5K ticket to make up for this weird bug?! Would really appreciate it.

Regards,
Till (uCALLuFALL)

LOL, i had still €1,- mmt ticket, and thought, what shall i do with it, so i play a saterday stack qualifier, there was 1 €10,- ticket, only for the winner. That was me
so i had 1 €10,- saterday stack quaifier ticket.I thought it was a ticket for a regulair tournament. But no, it was again a qualifier ticket and i play that satelite as well, with 1 ticket only for the winner. And won again
That why i say accidentally Jonny

Android client going to a black screen - this is a bug in Adobe Air that affects Galaxy Tabs. It's apparently fixed in the current Air beta, so when that fix makes it into their production version it should be fixed with our release after that. This is probably going to be weeks rather than months.

I think it'd be good to have more time when the connection goes dead, but keep it separate from the regular timeouts. At the moment they run off the same clock. I'll add it to the list of improvements.

Thanks - I'm not sure what this is, but it worked on my machine initially, then when I tried again it had stopped. I've reported it as a bug.

Thanks, I've reported both.

I think it'd be a reasonable improvement to fold people immediately if they aren't logged into the client. I'll add that to the list.

Stalling near the bubble is pretty commonplace. I don't like it but I'm not sure what the best way to fix it is, at least not without pretty big changes to the way the timer works.

SNG award Challenge points - it's at the rate of 1 per 1c in fees paid. It's just that they don't have actual Challenges because I've not been able to think of ones that are interesting but also that don't just reward good players. e.g. "Be dealt aces 50 times" will clear faster if you're good because you play more hands in the SNG. It'd all have to be stuff like "be dealt aces in level 1 50 times" and "check raise the flop in level 1", which is pretty tedious.

On the other hand, we wouldn't need both minor and major, because you can't abuse them like you could cash game Challenges. So maybe I could just come up with ~8 Challenges? It'd have to be Q4 at best though. That might be a good time to bring in PLO SNG too....

I'll hopefully be able to actually write the bonus shop specs this week. It won't come until Oct at the earliest either though as it needs to arrive at the start of a Challenges quarter. The bonus shop would solve the playthrough bonus problem as you'd earn bonus money rather than (necessarily) specific tickets. I'm also fine changing tickets into playthrough bonuses if you want, though I can't exchange partially completed bonuses into tickets.

Sure, done.

Yeh, I think it's a difference between server time and GMT/UTC. I'm not sure what's going on there yet.

e-mail: I see it but I haven't read it yet, I'll hopefully be able to catch up on emails later on.

Sure, done.

It depends what you mean by near future. We're redesigning the tournament lobby at the moment. It'll probably be ready for around September (most of the summer development time is for promotions in Jun-Sep). We'll have a few new tournament types then too. This may or may not include rebuys, but if not they'll be later in the year.

We'll probably leave the schedule largely as it is until then. We may add some kind of Sunday tournament, but I don't really want players who come in once per week, probably win, and probably withdraw immediately.

We'll almost certainly decline over the summer so I don't think that's a good time to make wholesale tourney schedule changes. We'll tweak a bit here and there - e.g. we increased the guarantees of lots of satellites into the daily €50 UO satellite - but nothing big.

It looks like we were down for around 15 minutes on Saturday. We had two packet loss spikes at 18:17 then again at 18:31. We're investigating the cause.

I'm afraid we don't have any €6 tickets, so I exchanged 4x €1 tickets into 1x €NL4.

Sure, done. I probably shouldn't change Saturday Stack tickets much because we do it a bit like the UO where we'd prefer to overlay the satellites rather than the final, but let's see how it goes.

Thanks, I've reported it.

This is a bug we've had for a while but it's waiting for the tourney lobby redesign to be fixed I'm afraid.

Weird, thanks. Did it still happen if you restarted the client?

Sure, done.

Think I know the cause of this one Andrew, seen it happen In the 4e UO turbo.

It seems to be to do with the numbering of the knocked out players.

If someone registers and adds to the number of prizes and that number is one less than the last player knocked out, it closes registration.

I think this is because it thinks its in the money.

If you look at the picture last player knocked out is in position 7 and the prize count is 6, even though you can still see 16 players in the game.

Seems to be more of a problem in multi buy in tourneys, as one player can add multiple prizes and even more so in the 4e UO sattelite as the other prizes are only 4e each.

Hi Andrew,

Could you please turn my €1 MTT and SNG tickets to 1 UO €10 ticket and 1 UO €2 ticket?
My username is: mkerkhofs

Thanks so far!

It looks like a shot at 3000e but with a 3000+ field its actual value will be around < 1e.

It looks like 15e cash. But its playing a 10bb deep game with a 5.5% barely-beatable rake. ie if you run ok, you'll be lucky to cash out anything. Value around zero.

Smoke and mirror promos giving little to no value, and game formats limiting the skill edges. It's a fun site but it's also a rake trap.

It's a shame because I think this site has done so many things right, but if poker isn't beatable it isn't poker.

I think this is fixed now.

It turns out that what happens is the tournament started and was going to pay out a minimum of 6 players. As soon as person #7 got knocked out, late reg remained open. However, it would only let in enough people that could be in a tournament with only 6 places paid. If it had stayed open then the next person to join would have taken it to 7 places paid, which wouldn't work due to someone already being knocked out then.

Sure, done.

Banzai is raked at 1% to €3. I don't know where you got 5.5% from, but that is flat out wrong and it's kind of annoying that you're posting misinformation like that.

I don't see where we have smoke and mirror promos either. I am confident that we regularly award a higher proportion of our gross revenue in promos than almost any other site. Certainly than any site that I've seen the figures for (keep in mind I've been in the industry for more than 12 years now), and a million miles more paid out to the lower end players than any other site I can think of.

hi andrew

i was wondering if you could look over this hand please.

hand id 155317743

i caught this at the start of my session so was able to scribble the hand id down quickly. im not sure if its a wider issue or not.

basically the banner on the main lobby states that the rake is cut by 50% for all cash games playing 2 or 3 handed, this hand was raked at the normal rate and not the reduced as advertised,

as said it was at start of the session and only me and 1 other were seated, its nl50 so the button has made up and the hand is checked down til showdown. the pot is 1e, so if as advertised the rake should be 3 cents but 6 cents is taken, i know its 5.5% but rounded up gives 6 cents but it didnt have the reduction factored in.

now this pot isnt the issue but the wider picture may be, the games that ive been playing the last few days have included a lot of 2 and 3 handed play and if the reduction hasnt been put in place on those pots it would add up to sums that you could call significant but i dont know if this pot is just an isolated case or not. i will be on the look out for more, just this 1 hand sticks out because its very easy to calculate the sums just by looking at it.

thanks

I couldn't disagree more. Unibet is the most transparent site I've played on for promotions. The terms are always clear and the steps you need to complete as well as the reward you are going to receive are built into the client so you know where you stand all the time.

The promotion system on Unibet Poker is the best I've encountered anywhere. If you are a volume grinder amongst 1000s of euros in cash bonuses you will also receive free entry into Unibet Open MTT's all over the world.

I'm not at that level yet but the promotion system is one of the things motivating me to get there. At the lower end of the contribution base (those of us that contribute less to unibets bottom line through rake) the situation gets even better.

Every month you can earn cash and or mtt and or sng tickets by completing missions that are easy to complete and motivate you to play for a bit during the month. Why do Unibet take this approach? I imagine partly because the 'by players for players' tagine is more than a catchy phrase to the people that make decisions there and actually a true statement of intent.

On the smoke and mirrors this is downright false suggestion. Not only is the site transparent but it favors on the players side 9 times out if 10. For instance I have seen many people fall short of the double trouble (a free roll for players that have lost money that runs every week) requirement by a few cents and Unibet have issued the ticket anyway.

On any other site you would get a very short response that you haven't met the requirements I know because in similar situations where I've achieved 99 percent of a promo before and emailed in staff have been polite but always unwavering "sorry you have not met the requirements" this is from the biggest poker site in the world.

I'm not suggesting Unibet don't enforce their own terms here or suggesting if people email or post in this thread that you will be able to bypass requirements of promos but I wanted to flag what I have seen and experienced in this thread and Unibet poker. A company that cares about their players and does everything they reasonably can to provide an outstanding poker experience while looking after their players.

The Twitch promotion is another example when Unibet arrive they often don't just appear announce a winner and dissappear, they interact with the community. Frequently asking for feedback from players about how the site is going, complimenting the streamers performance or commiserating the players play if they lost before rewarding them with tickets. This is meant to be 1 stream per night. Last month in the first few days of a promotion they awarded a streamer and ten minutes later were in another stream awarding another! "because both streams were great streams". The assertion you made was that Unibet promos are somehow disingenuous so I wanted to make it clear for anyone reading that this couldn't be further from the truth. Unibet promotions put the player in the centre and if there is ever any deviation from stated terms it is on the players side.

I hope this site goes from strength to strength. I feel sorry for people in parts of the world such as America that can't play here. If you can play here you should try it out. I have played poker for about 6 years and it is hands down the best site (in terms of playing experience, company ethos, promos) I have ever played on.

Banzai is different to NL if you are a NL grinder and play Banzai expecting to make a quick profit you may find you lose money. The buyin is 10bb meaning 5nl banzai is actually 50nl with 10bbs average stack. You can't buyin with €5 and not expect massive swings in increments of €5 either way. If you are a recreational player looking for fun Banzai may be the best poker game you have played, it sure is a lot of fun. There are very few sites out there innovating in this way.

Given the changing landscape of poker and how once very player friendly sites are making changes that appear nothing more than geared at increasing their bottom line at the expense of their players and partners (Amaya) I'm grateful that there are sites like Unibet looking to rejuvenate the world of online poker while at the same time taking care of their players.

when are the prizes for the april raise-em-up race payed out?

and how can i check whether i've received a payout for a promo, e.g. that race?

hi andrew

just a few more hand ids to add

155374095
155374514
155375144
155372902

Hi Andrew

Can i change 4 10nl tickets for 8x 4sng and 8x1sng tickets

username is yeahboiiiii

thanks

Hi Andrew,

I would like to ask you a big favour. I have a ticket of 250 expires in 23 hours. I just noticed it now. Me any my girl bought a flat few month ago I did not even have time to pee.... after work we refurbishing the flat by ourselfes. Unfortunately I totally forget this ticket untill now, but it is already late, I cannot register to any tour with it. It will expire without any action
I would be very happy if you can do anythigh to save this ticket for me.
Andrew, Your action is much apreicated.

Marko

Hey Andrew,

Can you exchange my 50 UO ticket into 4x 10e UO + 5x 2e UO?
Username: DarkRazor88

Thanks!

Hi Andrew,

Thanks for the tickets. I got an other queation. I wanted to registrate late, the clock is still ticking, but its no possible to buy in, see the screenshot

Hi Andrew,

Can you convert my €100 NL50 ticket into 10x €10 sitngo tickets.

Alias: nEJER

Thank you

I asked support to confirm Banzai rake and they referred me to the cash rake table. Since the software display calls Banzai NL50, and its blinds are NL50, I assumed the rake was NL50. My apologies for jumping the gun, but this could be clearer on your rake page.

The value of the bonus ladder is intentionally hidden behind a points based system in which these points are achieved by unlocking achievements, this is what I mean by smoke and mirrors.

I got around 1k point for raking 15e, so 80k points would be around 1200e paid, the bonus ladder will reward this with 62e and 29 x 1e SNG tickets. Or just under 8% value.

I kind of feel Unibet is giving high RELATIVE value to low-volume beginners at a very cheap cost to Unibet (ie freerolls, small SNG tickets), and giving barely anything to the higher volume/stakes players making all the rake for the site. This is great for keeping beginners longer but for anyone else its an obvious fleecing of the players and very bad for poker.

I don't think you can use a 1k point sample as a good guide, there is more variance in some of the challenges,looks like you have had a bit of run bad in that 1k. I would expect 80k to be around 800e in rake. Also you need to add in any other bonuses you get from the site in your figures i.e missions.

The challenge system is a fun way to earn points, if you just want direct points play Banzai, SNGs, or MTTs and you will earn points directly on rake paid.

I am confident in April/May I have received significantly more than what I have paid in rake from bonuses,promos etc.

I am quite happy for Andrew to post my total rake for April/May and total received from missions,challenges and promos to illustrate this point.

How can I see what hands I have played on Unibet?

I know it's a newb question but and I should use search but this device isn't the easiest to use. I know I don't get HH or whatever but I just want to see what hands I won with. I'm just starting out with PLO so a couple of hands have surprised me when the money came my way.

Click "View Profile"

Underneath "Create New Identity"

Click "Hand History"

From there you can look at you hand histories.