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04-10-2015 , 07:04 AM
Hi Andrew, can you change my 3x1e MTT tickets to 3x1e SNG tickets? Thank You!

Username Taavetti90
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04-10-2015 , 07:16 AM
Quote:
Originally Posted by UnibetAndrew
Sure, done.



How does it compare if you only have Unibet open compared to if you have several open? How much CPU usage does task manager say you're on?



If you're talking about what I do in this thread, it's because I know the poker product while people in support don't have the time to. I'd love to one day have a poker specialist on each shift but I think we need to become a higher share of Unibet's revenue than we currently are to get to that stage.



The UO Slot freerolls are multi-entry so it should solve the problem of lots of useless tickets. Of course, lots of people don't care about relatively small freerolls regardless, but I think new players are more interested in that stuff than the hardcore.





Don't know to any of this - Events is a different department. I've asked them and will post again when they're back.



Sure, done.



It looks like it's starting to gather some steam. I'd love it if we can get to the end of the month with a couple of people on 100+ concurrent viewers.



The moral to the story is, sportsbets are good!



Good idea, I'm not too sure where we'd put it though.



That's it - there was one last week too.



Thanks - someone PM'd me with a similar solution a month ago, and on Wednesday the developers have confirmed that it was indeed the source of the problem. You weren't to know that I'd already received that PM though, so I'll credit you with €50 in tickets as a runners-up prize. In what format would you like them?



I agree, that'd be good. I've added it to the client improvements thread we keep internally.



Challenges rungood!



Sure, done.



Sure, done.



Good idea, I'll add that too.
Great thank-you, and look forward to trying the patch.

Can I have 5*10 UO tickets please (alias: drlector)
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04-10-2015 , 08:17 AM
Hi Andrew,

I currently have 25 euro in regular MTT and SNG tickets, is it possible to convert this to a bonus?

Would be much appreciated.

Alias: HighRise
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04-10-2015 , 05:01 PM
Quote:
Originally Posted by Shogunnn
Hi Andrew, can you change my 3x1e MTT tickets to 3x1e SNG tickets? Thank You!

Username Taavetti90
I got 3 more those MTT tickets so can you change all 6x 1e MTT tickets to 1e SNG tickets Thank you!
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04-10-2015 , 06:47 PM
Thanks to all the experts that play any two preflop all in at the cash and HU SNG tables on a Friday night out.
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04-11-2015 , 11:33 AM
Any way to get rid of the achievements badge? I have one that I rarely see with other people and I"m pretty sure that no matter what alias I pick all the PLO regs know it's me.

Also what happened to exportable hand history? There's a guide for it if I google it but it talks about a nonexistent menu button. I know the policy about HUDs and other software but imo I have the right to get a list of the hands I've spent money on.
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04-11-2015 , 12:27 PM
Oh and one more suggestion: have an option to turn off sound except for the "your turn" alerts. I like for my tables to alert me but I don't need the constant clicking of chips.
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04-11-2015 , 12:54 PM
Andrew, this happens all the time as well. It doesn't impact actual play it's just rather annoying to look at. Also, I wont be able to open new tables if needed.

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04-11-2015 , 01:58 PM
Hi Andrew

Could I change my tickets to 2 x 10e SnG please? Alias WWFCBlue

Cheers
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04-11-2015 , 02:38 PM
Hi andrew, can u pls split my 100e ticket in 2x50e UO ticket. user:traian7 ty
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04-11-2015 , 02:41 PM
Quote:
Originally Posted by pedatn
Any way to get rid of the achievements badge? I have one that I rarely see with other people and I"m pretty sure that no matter what alias I pick all the PLO regs know it's me.
you can get rid of the achievements badge same way you put it there, just by pressing on the same/new badge. so you can change both your identity and badge
Quote:
Originally Posted by A.Ertbjerg
I had a similar problem as well but not in the latest release.

Andrew,

Firstly, I cannot tell you how this bug shows up, but it's not the first time like this. It's when the back and full schedule buttons disappear from the top left corner.


Another bug with one card happened (on all of the tables) when I was adjusting animation and avatar options.


Although I won several tickets to the slot freeroll, I still do not really get it how the points are counted. I made some screens which kept me wondering...
I did not get any/got too few points from those spins, although, judging by the paylines I should have scored something.
I tried to count the points manually, tell me if I am counting it wrong.
at least 35pts:

at least 50 pts:

at least 75 pts:


There is another problem I discovered with the Android app, again, I am not sure if it's app or the device that I use. E.g. if I exit the app to the main menu of OS try to reopen the app couple of seconds after, most of the time the game is already disconnected...

More ideas for Android app. You should probably introduce more table action options on the left bottom of the screen for Android app so it would be as the Windows version (including Leave Next BB, Sit Out Next BB, not just Sit Out Next Hand)

Lastly, can I ask about my total balance in poker (starting from this year)? Also, can you exchange my remaining €2xMTT to €2xSNG? Thanks
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04-11-2015 , 02:42 PM
Unibet down?
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04-11-2015 , 02:43 PM
Quote:
Originally Posted by P0kerM0nk
Unibet down?
Yes, for most people at least
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04-11-2015 , 02:46 PM
yep i just got disconnected and technical error 3 ....last time i had that it was down for the night
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04-11-2015 , 02:47 PM
And back on... got that technical error 3 thing when trying to log in again after getting booted...
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04-11-2015 , 02:52 PM
And off again... meh, think its time for a movie :s
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04-11-2015 , 02:55 PM
Quote:
Originally Posted by P0kerM0nk
And back on... got that technical error 3 thing when trying to log in again after getting booted...
Snap!! keep getting technical error #3
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04-11-2015 , 02:56 PM
arrrrgghhhh noo technical error #3 just when I doubled up in the Saturday Stack
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04-11-2015 , 02:57 PM
whats weird is that the mobile client works while the windows client gives the technical error...
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04-11-2015 , 03:04 PM
I'm not sure what's wrong yet but I've notified the tech guys on Unibet's side and on Relax's (the developers). I'll keep you updated.
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04-11-2015 , 03:11 PM
Quote:
Originally Posted by UnibetAndrew
I'm not sure what's wrong yet but I've notified the tech guys on Unibet's side and on Relax's (the developers). I'll keep you updated.

My twitch stream is a bit boring at the moment:-)

Some of the other guys on there are having no problems.
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04-11-2015 , 03:32 PM
It looks like it's back now.
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04-11-2015 , 04:45 PM
Quote:
Originally Posted by r33not
Snap!! keep getting technical error #3
Today because of technical error - disconnection - I lost 4€ - hand 143159026
It wasn`t first time - several pages ago I put screenshot with AA in final table of 250€ UO...
What to do with this? Should I report at @unibetsupport.com or what? This problems drives me crazy :/
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04-11-2015 , 06:50 PM
Hi Andrew,

I made an alias called "TwitchStream" for use during the promotion and 2 people who i was playing came and watched.

This made me think that it would be good if you could show a twitch stream badge on your avatar, even better if you could click it and go to the stream.
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04-11-2015 , 09:55 PM
Quote:
Originally Posted by jonny2192
Hi Andrew,

I made an alias called "TwitchStream" for use during the promotion and 2 people who i was playing came and watched.

This made me think that it would be good if you could show a twitch stream badge on your avatar, even better if you could click it and go to the stream.
That's a pretty great idea, especially if people do it without delaying the stream!

Really though if anyone should bet on Twitch it's Unibet, having the most modern looking software and no HUD. Sure I watch streams of dudes 4-tabling midstakes on Stars but most rec users (as I assume Twitch has many of) probably prefer streams like jcarver who plays one table and has a lot of audience banter.

Might do one myself but i need to get a haircut and exfoliate first
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