HEllo Andrew/unibetpoker,

A lttle feedback after installing the new version of software this morning:

- 1* the list of tournaments is still showing tournaments for other countries: i can still see all the NM live tournaments even though i'm living in Belgium and can' t register, i also see a norwegian tournament ( €18 Norgesmestrskapet i online), etc....

- 2* it shows the actual number of players of running tournaments only if you go in the main lobby of the tournament and come back in the general menu: otherwise, it only shows the total number of players that registered, like before the update
(to be clear: it shows just 999 or it shows 675/999 if you go see the details of the tourney and come back to the main menu)

- 3 The "€1 18 players cap" tournaments still show in the general list for a while even when full. they show in red for several levels even though you can't register in them anymore and with the option to "not show the closed tourneys" is ticked. Same goes for the "€1 Sunday Entitled Qualifier". It shows up to level 4-7 even after refreshing the list.

- 4 the program still crashes for me after 2 hours of not using it and coming back to it to check a lobby of tournament, or view my profile.
I had this all the time with the previous version and it doesnt seem fixed with this update. Could this problem be linked to specific hardware maybe ? I run Win7 64 on a I7 cpu 2.8 GHz with 8 GB ram with a Gforce GTX 770.

For your information

can you please convert my 2eu sng ticket, into 2x 1eu sng ticket? thx

alias: pollom0n

Have made a note you're moving packages to next event - I noticed you've got quite a few packages so far, just be aware that there will only be 4 more events this year after Brighton and you're already close to max possible packages for all events (2 packages per event)!

Done

Done

Done

I'll try to find out tomorrow if we will be offering seat-only qualifiers to London. Afaik, you can't choose to take the remaining value of the full package as cash.

Regarding the ticket exchange, I can't convert UO tickets to anything non-UO so I converted €20 worth of your regular tickets into a €20 bonus.

Done, but you only got 5*€10 UO tickets

I'm not sure exactly how long Andrew usually extends it for but if you post your alias I can take a look at your bonus.

Regarding all of these - there was an issue with the initial rollout of the new release this morning and some stuff on the server side hasn't rolled out yet. What this means is that some of the fixes and improvements won't be visible yet, but I'll have more info on this before lunchtime tomorrow.

And done

Still having problems using the correct tickets.
This is a uo1 turbo, it wont let me choose uo2/uo1 tickets.

COncerned that when I play UO2/UO4/UK4/UK1 that it is using my standard mtt tickets instead of the sat tickets, I dont really want to use standard mtt tickets when I have plenty of sat tickets for each event.


PS

It still comes up the same even if you click on a UO2 ticket first

Can you change all my tickets to bonuses?
Alias: 951753
Thank you

Andrew can you change my 50€ UO ticket to 5*10€ UO tickets?

alias:spacegravy

tnx

Just came in to thank Andrew and UnibetRep for converting all those tickets for everyone. They dont have to do all of that but they do because they is awesome. Switched to Unibet a year ago from Pokerstars never looked back. Have a great day!

thanks for converting.

I'm very happy with 5*€10 UO for the 1*€50 UO ticket. Sorry for that typing error ...

@Andrew, or the other rep

I would suggest that when you release the patch-notes you also name the version of the client to which the notes apply.

I want to test the new client, but i think it is not updating here for me (when i download it from your site) i get version 1.22.0 and i actually think that was the "old" client

on the other hand i see other guys already reporting on stuff, so maybe i am wrong and 1.22.0 is the updated version....

just a suggestion to keep better track of versions/patch-notes

EDIT;
I looked at a recording from this week on my twitch, and i am sure 1.22.0 is the old version

SO GUYS ANYBODY ALREADY ON 1.23? or are the bugreports based on the old version?

On 1.23.0 here

1.23

My alias : MisterHorace , in 10 days is finish but i think i dont have time to clear the last steps bonus. With 10-15 days i think , it's possible

Hi Andrew,

Are there any changes on the rakeback offered by Unibet? I just saw that 1kk points only awards us with 750 euros instead of the 1000 euros given last year.

Last year, you wrote this:
“On average, for every 1c you rake you get 1 point. Challenges run on quarters, and the aim is that the top end and particularly the bottom end pay out more than they did when we were on MPN. So 250k points in the quarter is 15.04% total rakeback. 1k points is 30%. 100k is 11.6%. 1m points is 34.01% (1.25m is 43.21%). 2m is 49.51%, 5m is 55.80%.”

Is this information still valid for 2016?

***About the update!***

It's actually not updating for everyone, there are people who get the "Download & Quit" button when they close the client (as it should imo).....

....for some of us (including me) it's just not giving the message, hence we cannot download it (i checked on the .NL and the .UK unibet sites, but the download there will give you the old version 1.22.0)

thanks to unibet's most undervalued rep (or should-be-rep ) Jonny2192 for sending me the 1.23.00 installer so i can test a bit with the updated version

if you are wondering what version you are on, it's in the title of the pokerclient

It has not been dealt... I got nothing - no ticket and no message with password or other...

Hello Andrew,

Would it be possible to get an extension of expiry date on a 25e mtt ticket I have? I was planning on using it this weekend but silly real life has gotten in the way! Thank you.

alias: NeriPoker

Hi Andrew!
Can You please change my 2 x €10 SNG Tickets into €20 Bonus?

ID: "onoffon22"

Dear Andrew,
I have 3x2E SNG, 4E sng and 2x1MTT , could you please change them to 1x 10E UO and 2E UO tickets?
Alias is StupidJoker
Many thanks!

I got today exactly the same kind of error as I described above. The frozen table got again "painted" by the other table like this http://puu.sh/mLYlP/674d736e97.png So the 27th day update didn't completely fix this problem I guess. I hope you'll find out something!

Hi Andrew

Can i please have my PLO10 ticket changes to an NL10 cash ticket.
I would also be grateful if you could use my €4 MTT and SNG tickets and 2 €1 MTT tickets to create a €10 bonus, if that would be possible?

Thanks in advance! An Alias: MyT3eth

I think my message was lost somehow. Can I get my NL4 ticket changed into four SNG tickets?

Hi Andrew and Unibet Rep,
Can You please change my tickets(25eNL+4eSNG+2eSNG+2x1eMTT) into a bonus?
alias: Loan

thank you

Hi Andrew/Unibet Rep,

Can you please change my 2x€1 banzai tickets to 1x€2 SNG ticket?

Thanks in advance,
Petermanneke

Can you convert:

Daily 50 ticket -> 5 x €10 daily 50 qualifier
Sunday Entitled 90 -> 4 x €10 SE + 10 x €5 SE

Alias: Turntacetic

Tables are still randomly freezing, it happend 4/5 times this week. I hope this will get fixed soon.

Hi Andrew, can you please write me a PM how many hands ive played and money won since June 16 @ NL4 NL10 and NL25 all separated. Thanks a lot!
My username is M0N60L