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12-30-2014 , 02:08 PM

#19776

centebakkie

Pooh-Bah

Join Date: Oct 2011 Posts: 3,583

Can you tell me please how do I find that info about party crashes in the event viewer.

Last edited by centebakkie; 12-30-2014 at 02:13 PM.

Quote

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12-30-2014 , 02:18 PM

#19777

DI player

stranger

Join Date: Dec 2014 Posts: 5

Quote:

Originally Posted by Party_Rep

Can you please PM myself your user name- I will resolve this on your behalf.

It looks like due to the 2+2 new members rules I'm not able to PM anyone for a while.....any other idea, it is safe to post it here ?

Thank you for your time and quick reply.

Last edited by DI player; 12-30-2014 at 02:39 PM. Reason: I didn't QUOTE

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12-30-2014 , 02:25 PM

#19778

Andyfothershops

old hand

Join Date: Oct 2007 Posts: 1,284

Quote:

Originally Posted by centebakkie

Can you tell me please how do I find that info about party crashes in the event viewer.

type event viewer in search, run it, then go to applications in the event viewer. Under actions tab go to find, then type party gaming in the text box. Then keep clicking find next until you've found all the crashes

Quote

12-30-2014 , 02:27 PM

#19779

Andyfothershops

old hand

Join Date: Oct 2007 Posts: 1,284

Quote:

Originally Posted by IceQueenAce

Again I ask, what other applications are you using?

I don't use any and have NO problem with software crashing, suggesting it is a conflict with your external applications.

Just HEM2, Mozilla and Skype are generally running. I normally have between 6 and 10 tables going.

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12-30-2014 , 02:38 PM

#19780

centebakkie

Pooh-Bah

Join Date: Oct 2011 Posts: 3,583

Thanks.

Quote

12-30-2014 , 02:42 PM

#19781

ChoakMyDee

old hand

Join Date: Oct 2008 Posts: 1,768

Thank you Colette.

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12-30-2014 , 02:45 PM

#19782

ChoakMyDee

old hand

Join Date: Oct 2008 Posts: 1,768

Quote:

Originally Posted by IceQueenAce

Again I ask, what other applications are you using?

I don't use any and have NO problem with software crashing, suggesting it is a conflict with your external applications.

I'm running:

PartyPoker
PokerStars
Full Tilt
888
Titan
Tiger Gaming
HEM2
Table Ninja PokerStars (old version)
Table Ninja PartyPoker (old version)
Google Chrome browser

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12-30-2014 , 02:50 PM

#19783

IceQueenAce

centurion

Join Date: Aug 2014 Posts: 185

2 ppl so far having crashes AND running HE2

Quote

12-30-2014 , 03:32 PM

#19784

centebakkie

Pooh-Bah

Join Date: Oct 2011 Posts: 3,583

Just got this one again:

Quote:

Problem signature:
Problem Event Name: APPCRASH
Application Name: PartyGaming.exe
Application Version: 1.0.0.170
Application Timestamp: 546fb7b9
Fault Module Name: StackHash_042d
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 0020003f
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2057
Additional Information 1: 042d
Additional Information 2: 042df707647b740cdafacee41276c6af
Additional Information 3: 1ec3
Additional Information 4: 1ec3b9a63a22500cf2c1d276988b2755

Slightly different then my last one. Which is Exception Offset: 00690020

Hope this helps your tech department.

Quote

12-30-2014 , 04:04 PM

#19785

Andyfothershops

old hand

Join Date: Oct 2007 Posts: 1,284

Quote:

Originally Posted by IceQueenAce

2 ppl so far having crashes AND running HE2

How may tables are you playing and what operating system?

Quote

12-30-2014 , 04:29 PM

#19786

IceQueenAce

centurion

Join Date: Aug 2014 Posts: 185

Quote:

Originally Posted by Andyfothershops

How may tables are you playing and what operating system?

not me, I can play 7 clients and have no crashes, but I don't use any huds/trackers

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12-30-2014 , 04:48 PM

#19787

Sect7G

Carpal \'Tunnel

Join Date: Jun 2009 Posts: 11,234

Just got an email from Party and they've refunded me the money that I had involved in pots when the client crashed.

Hopefully they can get their software to be more reliable as this is the hiccup that's preventing myself and I'm sure a lot of others to putting in good volume.

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12-30-2014 , 05:01 PM

#19788

Andyfothershops

old hand

Join Date: Oct 2007 Posts: 1,284

Quote:

Originally Posted by IceQueenAce

not me, I can play 7 clients and have no crashes, but I don't use any huds/trackers

but how many tables do you play on the party client?

Quote

12-30-2014 , 05:05 PM

#19789

IceQueenAce

centurion

Join Date: Aug 2014 Posts: 185

hmm, on average I guess 4 or 5, but when clearing points I can get up to as many will open, easily 10+

windows 8 I think

its a fairly new laptop, sony. I won it in a party poker freeroll

Last edited by Mike Haven; 12-30-2014 at 05:50 PM. Reason: 2 posts merged

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12-30-2014 , 05:56 PM

#19790

Lessu

Thailand Guru

Join Date: Mar 2006 Posts: 9,069

Quote:

Originally Posted by IceQueenAce

hmm, on average I guess 4 or 5, but when clearing points I can get up to as many will open, easily 10+

windows 8 I think

its a fairly new laptop, sony. I won it in a party poker freeroll

You think Party would be admitting the problem and refunding people if the problem was caused by a 3rd party application?

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12-30-2014 , 05:58 PM

#19791

IceQueenAce

centurion

Join Date: Aug 2014 Posts: 185

Quote:

Originally Posted by Lessu

You think Party would be admitting the problem and refunding people if the problem was caused by a 3rd party application?

I am not saying I am right or wrong.

I am just pointing out that this problem seems to be solely with people using 3rd party applications (so it seems here and on other forums I am on).

What it needs is someone here to be able to say they do NOT use 3rd party software and DO have crashes.

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12-30-2014 , 06:43 PM

#19792

thunderbolts

Pooh-Bah

Join Date: Aug 2008 Posts: 3,596

My recollection from earlier in the thread was that people were seeing it regardless of whether they're running HEM2 or PT4. If that's the case then it's not unlikely that crashes will also occur where neither HUD is running.

If Party won't run without crashing when either of those programs is also running, it's deficient. I can't imagine that the proportion of players without a HUD accounts for much of Party's raked play. Running alongside HEM2 and PT4 is basic operating context for a poker site, regardless of your personal choice not to use a HUD.

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12-30-2014 , 06:55 PM

#19793

IceQueenAce

centurion

Join Date: Aug 2014 Posts: 185

I disagree, I bet most ppl DONT use it.

infact some sites are rather successful with them being banned.

its just the more regular regs who are likely to have it running

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12-30-2014 , 07:03 PM

#19794

thunderbolts

Pooh-Bah

Join Date: Aug 2008 Posts: 3,596

I didn't say most people; I said most of the raked play. We can agree to differ, but the very fact that most regs run a HUD means the site should work alongside the biggest ones. I think even Party would accept that.

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12-30-2014 , 09:49 PM

#19795

isplashcranberrys

old hand

Join Date: May 2011 Posts: 1,407

Quote:

Originally Posted by thunderbolts

I agree, especially when both PokerTracker and Holdem Manager have been in the Party Store. Currently they are selling Holdem Manager 2 Pro. If we are redeeming our rakeback for this it SHOULD run smoothly or Party shouldn't offer it in the store.

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12-30-2014 , 11:02 PM

#19796

lotus guardian

adept

Join Date: May 2006 Posts: 766

I don't use 3rd party software and party never crashes.

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12-31-2014 , 01:24 AM

#19797

istack_u5

grinder

Join Date: Oct 2011 Posts: 618

Well I use PT4 and only time I have issues is when sites completely down.

HEM2 is sold in the store but iirc PT4 is not. Maybe its more related to HEM and its software (which would be weird cause they sell it obv)

Can anybody using PT4 confirm or deny this theory?

Just weird some people have crashes, and others dont.

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12-31-2014 , 02:32 AM

#19798

centebakkie

Pooh-Bah

Join Date: Oct 2011 Posts: 3,583

It's not the 3rd party software. It's the party software.

Quote

12-31-2014 , 04:05 AM

#19799

IceQueenAce

centurion

Join Date: Aug 2014 Posts: 185

Quote:

Originally Posted by thunderbolts

We can't agree or disagree because I didn't offer an opinion on whether or not it should work.

I was simply offering a different angle.

If ppl using HE2 are suffering crashes, one could rightly assume there could be a clash along the lines somewhere