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09-26-2017 , 01:11 PM
Would like SNG hero to be included in the monster rake race- attracts a lot of players and is a good format to be promoted. Lot of tournament grinders who wouldn't play fastforward.
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[PartyPoker] Ex-Official thread
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09-26-2017 , 02:23 PM
Originally Posted by wisdompearl View Post
Hello,

Can you look deeper into this? As the ticket that was inactive has disappeared and I have not receive a substitute of T$.

Thank you,
Gabriele

Quote:
Originally Posted by Ortega
Same here.
Tickets also missing for me (with no T$) ... time to go beg with support.

Sorry to say it but happens after every series - never a smooth automatic transition
[PartyPoker] Ex-Official thread Quote
09-26-2017 , 02:31 PM
Ticket disappeared without T$ here, too. PM'd my nick to Colette and maybe you should too, maybe it'll help with things.
[PartyPoker] Ex-Official thread Quote
09-26-2017 , 03:28 PM
Quote:
Originally Posted by stratigic
i have a serious concern with Pp. i been trying to look everywhere on the site for the RNG certificate and i have only found 1 from 2005.. pretty outdated if you ask me.

then on that same page shows this broken link to ''itechlabs'' pdf:

http://www.itechlabs.com.au/gaming/i..._Standards.pdf

then when i ask the ''support'' ppl they seem pretty lazy and not willing to work for you.

they got no shame in telling you they have no clue about this or this info, this is the real chat with them:

Hello! Next available customer representative will be with you shortly.
Welcome to PartyPoker Live help!
Representative Milka has joined the session
Milka [3:58:16]
Welcome to Live Help! How can I help you?
You [3:58:40]
when was the last time you tested your RNG
You [4:00:38]
.................?
Milka [4:02:16]
Please confirm your first and last name and date of birth for security reasons.
You [4:02:42]
securty of what?
You [4:02:48]
im not asking personal info
You [4:03:10]
this is general info
You [4:03:38]
and by law should be public
Milka [4:04:48]
Give me a moment please
You [4:08:22]
how long?
Milka [4:09:48]
Sir, I checked the information for you. RNG is being tested constantly, not by us, but by iTech labs.
You [4:10:00]
?
You [4:10:02]
WHEN
You [4:10:08]
WAS THE LAST TIME
You [4:10:10]
i asked
Milka [4:10:40]
Unfortunately, we are not aware of that information Sir.
Milka [4:10:56]
It is due to a constant check.
You [4:11:12]
who knows this info??
You [4:11:18]
this is important
You [4:11:30]
ill post in 2plus 2
You [4:11:42]
thAT you say u have ni clue when
You [4:11:54]
you are suposed to show publicly the certificates
You [4:12:04]
this can not be a mistery
You [4:13:04]
do you have a boss there?
You [4:13:12]
to ask
Milka [4:13:52]
Sir as this is a chat, I may advise you to send an email to [email protected] with your question so it can be forwarded to the respectful department
You [4:14:14]
why delay?
You [4:14:20]
this can not be mistery
You [4:14:30]
this should be open to public results
You [4:15:44]
im about to post in the forums
You [4:15:46]
your bad answers
Milka [4:15:52]
I understand your concern, Sir
You [4:15:54]
and lack transperancy
You [4:16:02]
so why cant u work
You [4:16:06]
and find out
Milka [4:18:02]
Sir if you would like to speak with a supervisor i may advise to give us a call you may see the numbers on the site.
You [4:18:50]
i wanna know when you last tested rng
You [4:18:58]
not by phone
You [4:19:04]
wheres is it??/
You [4:20:08]
can you not ask??
You [4:20:14]
i dont understand you
You [4:20:18]
how busy are you


---- so i dont know if they do have some updated ones or not. but i sure cant find it on their site as is supossed to be open to the clients info. i have also seen some odd ''players'' that seem to river all. this is how i started looking for the rng info . i found only a ''certificate from 2005.

if im wrong please let me know.
Absolutely disgraceful way of you to act towards a customer support member. Do you think this is a proper way of talking to someone who is at no fault at all for your anger? You should really visit the doctor once in a while, seems to have been a while since.
[PartyPoker] Ex-Official thread Quote
09-26-2017 , 05:21 PM
Dudes,
The answer was "... If you play the events listed - extra tickets will be changed for T$ once all powerfest events have been completed@

So time to panik not comes yet

Series still keep going
[PartyPoker] Ex-Official thread Quote
09-26-2017 , 06:11 PM
Quote:
Originally Posted by RonnyDoNuts
Dudes,
The answer was "... If you play the events listed - extra tickets will be changed for T$ once all powerfest events have been completed@

So time to panik not comes yet

Series still keep going
I wouldn't actually have noted, if tickets had not disappeared.
[PartyPoker] Ex-Official thread Quote
09-27-2017 , 05:51 AM
Quote:
Originally Posted by ICrushSNGs22
Colette - could you give a little more detailed insight on upcoming software changes? I'm aware they are planned to be rolled out "by the end of the year", but will there be one big change sometime this year or several (smaller) updates to come during the rest of the year? If the latter, are there approx. timeframes on when updates are gonna be rolled out?
I remember a couple months ago there were talks about a completely new software, last time you replied to someone about software you mentioned " changes\improvements" iirc., could you give a little more info on that too please?
Lastly - are Double or Nothing SNGs going to stay in your offerings of 2018+ or is there (even a slight) idea of removing them?

Thanks!
No
I have shared details and time lines before - which then means I am held to my comments when things change - IE delivery dates or planned items
I will share further information when possible
Yes - we will continue to roll out further changes and improvements - these will be done over the new few months
I have no specific dates to share

Re: DON I am aware of no plans to remove these from our site



Quote:
Originally Posted by Ortega
Same here.
Quote:
Originally Posted by wisdompearl
Hello,

Can you look deeper into this? As the ticket that was inactive has disappeared and I have not receive a substitute of T$.

Thank you,
Gabriele
Quote:
Originally Posted by Gooner933
Originally Posted by wisdompearl View Post
Hello,

Can you look deeper into this? As the ticket that was inactive has disappeared and I have not receive a substitute of T$.

Thank you,
Gabriele


Tickets also missing for me (with no T$) ... time to go beg with support.

Sorry to say it but happens after every series - never a smooth automatic transition
As correctly pointed out by a posted - the series is not yet over
The SHR has yet to be completed

However - if you would like to confirm usernames I will look into each claim on an individual basis

If not - this will be picked up by the poker team when possible

Thanks

Colette
[PartyPoker] Ex-Official thread Quote
09-27-2017 , 08:09 AM
@Party_Rep

Are you ignoring the tracking software related questions on purpose?

Quote:
Originally Posted by MiXeR
Hi, I m reading this thread but I am still confused. Are PT4 and/or HM2 allowed on PartyPoker or not? Thx in advance.
Quote:
Originally Posted by cancerstars
@ Party_rep
is the usage of Poker Tracker and its feature "NoteTracker" allowed on your site ?
[PartyPoker] Ex-Official thread Quote
09-27-2017 , 09:28 AM
2.) Mixing it up w rec behind

partypoker - $5 NL (6 max) - Holdem - 6 players
Hand converted by PokerTracker 4

MP: 83.54 BB (VPIP: 55.81, PFR: 9.86, 3Bet Preflop: 3.36, Hands: 1,170)
CO: 76.23 BB (VPIP: 64.92, PFR: 30.28, 3Bet Preflop: 14.07, Hands: 689)
BTN: 113.99 BB (VPIP: 29.30, PFR: 20.99, 3Bet Preflop: 9.69, Hands: 2,181)
SB: 101.11 BB (VPIP: 24.24, PFR: 18.75, 3Bet Preflop: 11.96, Hands: 540)
BB: 100 BB (VPIP: 26.04, PFR: 18.32, 3Bet Preflop: 6.43, Hands: 5,000)
Hero (UTG): 114.5 BB

SB posts SB 0.5 BB, BB posts BB 1 BB

Pre Flop: (pot: 1.5 BB) Hero has K A

Hero raises to 3 BB, MP calls 3 BB, fold, fold, SB raises to 13 BB, fold, Hero calls 10 BB, MP calls 10 BB

Flop: (40 BB, 3 players) T A 8
SB checks, Hero bets 24.2 BB, MP calls 24.2 BB, fold

Turn: (88.4 BB, 2 players) J
Hero bets 65.85 BB, MP calls 46.34 BB and is all-in

River: (181.09 BB, 2 players) K

Hero shows K A (Two Pair, Aces and Kings)
(Pre 74%, Flop 86%, Turn 84%)
MP shows A Q (Straight, Ace High)
(Pre 26%, Flop 14%, Turn 16%)
Hero wins 19.51 BB
MP wins 180.49 BB


Won't rat it out but People here even on 2+2 post hands with stats from deanonymized HUD (if he had the stats from anonymized HUD e.g. the number of hands would be equall).

Posted about first HUD, people posted about many more working converters. Mid stakes reg openly post in blogs on 2+2 hands with working HUD on Party but somehow the monkey team from Party wants to convince me it is all fine nothing to see here.


At this point if you want to play even nl100 on Party normal tables you need the converter and people do use it.


I understand you don't care about fairness Party but why not stopping this stupid fiasco. Why I need to either quit or accept like 2/3bb loss in EV if I dont want to cheat on your site.

Please explain it to me Party Rep. BTW could post like 2 more converters here but whats the point? Clearly the security team behind Party have no ****ing clue what they are doing.

This is equally bad or even worse than segregation tbh.
[PartyPoker] Ex-Official thread Quote
09-27-2017 , 11:21 AM
Quote:
Originally Posted by The_Snook
@Party_Rep

Are you ignoring the tracking software related questions on purpose?
I have stated I will not comment on 3rd party tools

I have also stated many times - HUDs are permitted however other 3rd party tools - screen scrapers, tools which offer predatory advantages etc are not and players risk permanent and loss of funds if found to be using these tools
[PartyPoker] Ex-Official thread Quote
09-27-2017 , 12:05 PM
Thanks for clarifying.

To be fair it's easy to understand the confusion, have you seen the top links when you Google 'are hud's allowed on party poker'.

- partypoker to Make Cash Game Hand Histories Anonymous
- Party Poker Set to Make Changes to Level the Playing Field
- Partypoker levels playing field by banning HUDs and seat script

Also have you tried finding the answer to that question on your own website? I can't find it anywhere, I'd be grateful if you could point me in the right direction.
[PartyPoker] Ex-Official thread Quote
09-27-2017 , 01:56 PM
Quote:
Originally Posted by The_Snook
Thanks for clarifying.

To be fair it's easy to understand the confusion, have you seen the top links when you Google 'are hud's allowed on party poker'.

- partypoker to Make Cash Game Hand Histories Anonymous
- Party Poker Set to Make Changes to Level the Playing Field
- Partypoker levels playing field by banning HUDs and seat script

Also have you tried finding the answer to that question on your own website? I can't find it anywhere, I'd be grateful if you could point me in the right direction.
You can get session stats for regular cash games as hand histories are anonymized. Using HM2/PT4 HUD for session stats is fine.

For Fast Forward, MTTs, SNGs etc. you have hand histories with screen names available and using HM2/PT4 HUD for these game formats is allowed.
[PartyPoker] Ex-Official thread Quote
09-27-2017 , 07:11 PM
And there's also no weird stuff + collusion going on between russian and germans regs @ 2/4.... Btw, why was that limit kept when 2/5 got introduced? There's no waitlist option.
[PartyPoker] Ex-Official thread Quote
09-27-2017 , 10:37 PM
Anyone ever manage to get a HUD going on 2/5 fastforward with HM2? I never have but I also never tried very hard.
[PartyPoker] Ex-Official thread Quote
09-28-2017 , 12:21 AM
Please bring back the old structures. 16x 15min levels of late reg for a tournament that begins on midnight (CET) is way too much. Hardly anyone appreciates these new structures.
[PartyPoker] Ex-Official thread Quote
09-28-2017 , 03:06 AM
what must I do if the installation does not start?
it always stays at 0%
[PartyPoker] Ex-Official thread Quote
09-28-2017 , 05:32 AM
Quote:
Originally Posted by redcurry1
Please bring back the old structures. 16x 15min levels of late reg for a tournament that begins on midnight (CET) is way too much. Hardly anyone appreciates these new structures.
Support for the new structures was positive in general
Which game exactly are you referring too?
I will share comments with the team for review




Quote:
Originally Posted by ladysharrow
what must I do if the installation does not start?
it always stays at 0%
Can you remove in full and start again
May also be an idea to check your anti virus - maybe that is the cause of the block?
[PartyPoker] Ex-Official thread Quote
09-28-2017 , 07:23 AM
Hi
Is there a guide to setting up the HEM2 HUD properly for Party? I play 6max PLO.

Thx
[PartyPoker] Ex-Official thread Quote
09-28-2017 , 09:00 AM
Is Party Caption allowed?
[PartyPoker] Ex-Official thread Quote
09-28-2017 , 09:19 AM
Hello,

My username is EM_MOPOHOB and I've won 2 215$ ticket to one of the tourneys POWERFEST 327. I was thinking that I will use the ticket for possible re-entry, but immediately after the end of registration it disappeared from my list of tourney tickets.
So I could not use my second ticket physically.
This answer made it clear, but could you clarify whether any additional actions are required from me to convert my remaining ticket to T $?
It's been 3 days since the end POWERFEST

Thank you,
Igor
[PartyPoker] Ex-Official thread Quote
09-28-2017 , 11:33 AM
Quote:
Originally Posted by Dexter_08
Is Party Caption allowed?
The latest respond was ten days ago.
[PartyPoker] Ex-Official thread Quote
09-28-2017 , 01:33 PM
Quote:
Originally Posted by Party_Rep
I have stated I will not comment on 3rd party tools

I have also stated many times - HUDs are permitted however other 3rd party tools - screen scrapers, tools which offer predatory advantages etc are not and players risk permanent and loss of funds if found to be using these tools
Hm, this is a bit contradictory and kind of rude statement. I (nor are others I believe) was not asking you to comment or discuss PT4 or HEM. You, as a PP rep, should be obligated to provide us such a simple straightforward (but important) info. Especially because we cant find this info anywhere else on our own. PP should provide exact list (by name) of main/most popular programs-tools-HUDs which are forbidden/allowed on their poker site. "You are threatening" us that our accounts can be closed and our own money seized if anyone will be using "those" tolls. I am fine with that, but what are those forbidden programs and tools? I am trying to find out, but "simply" can`t. It is a bit sad that we must ask those question in the first place and even more sad that you wont tell us and most sad that PP is than even willing to punish us on the end.
See, I am still not sure if PT4 is formally allowed or not on PP. Some players say yes, you say yes for HUDs (but I am not sure if PT4 is in your and PP mind a tool which offer predatory advantages <- according to your reply). So I must guess and hope on the best. All this seems very strange to me because it is pretty straightforward info: YES or NO when someone asks if PT4, HEM, or whatever program is allowed, no commenting and disccussing needed. On contrary, without providing customers straightforward information we now have unnecessary discussion.
[PartyPoker] Ex-Official thread Quote
09-28-2017 , 03:45 PM
Well said MiXeR. It beggars belief that you have to seek answers from alternative sources regarding information that should be made highly visible on their site.

Why don't they make potential/current players aware of the uneven playing field?

If you look at the 'Software' section under FAQ -> Poker there's no mention of the use of 3rd party software which I imagine is probably one of the most frequently asked questions?!?!

My spidey senses are tingling, something just doesn't figure.

Last edited by The_Snook; 09-28-2017 at 03:52 PM.
[PartyPoker] Ex-Official thread Quote
09-28-2017 , 03:54 PM
Hey all, I having problems loading PP on Ubuntu Linux, anyone else use this via WINE? If so, what settings are you using?

I have downloaded it, but once I attempt to login I have problems. Instant option doesn't work for me due to lack of Linux Flash support. I can login to my account from the browser, but not load tables.

Any assistance would be great.
[PartyPoker] Ex-Official thread Quote
09-28-2017 , 05:27 PM
Quote:
Originally Posted by MiXeR
Hm, this is a bit contradictory and kind of rude statement. I (nor are others I believe) was not asking you to comment or discuss PT4 or HEM. You, as a PP rep, should be obligated to provide us such a simple straightforward (but important) info. Especially because we cant find this info anywhere else on our own. PP should provide exact list (by name) of main/most popular programs-tools-HUDs which are forbidden/allowed on their poker site. "You are threatening" us that our accounts can be closed and our own money seized if anyone will be using "those" tolls. I am fine with that, but what are those forbidden programs and tools? I am trying to find out, but "simply" can`t. It is a bit sad that we must ask those question in the first place and even more sad that you wont tell us and most sad that PP is than even willing to punish us on the end.
See, I am still not sure if PT4 is formally allowed or not on PP. Some players say yes, you say yes for HUDs (but I am not sure if PT4 is in your and PP mind a tool which offer predatory advantages <- according to your reply). So I must guess and hope on the best. All this seems very strange to me because it is pretty straightforward info: YES or NO when someone asks if PT4, HEM, or whatever program is allowed, no commenting and disccussing needed. On contrary, without providing customers straightforward information we now have unnecessary discussion.
It’s actually not as complicated. Basically, if I can help sum it up, Party does not endorse, support, or help for any third Party software. So long as the software does not seat script, modify hand histories, or automate decisions than it is not against T&C’s and you can use. HEM, and PT are fine so is caption. Now if you find tools that allow you a full HUD on regular cash games, or seat you faster than you could without software or anything that gives you an advantage in those ways you should be careful with.
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