Seems to be taking a long time for an issue this pressing... Does management not see the gravity of the situation, or are they taking us for granted?

Hi Party_Rep

I have a first deposit bonus of £175 that I'm clearing and it says 63% complete, was just wondering if once i get to 100% it is all released at once? £175 in account once cleared?

cheers

I withdrew most of my roll in anticipation of this when it was announced. It turned out, the early changes were a good thing. So I continued to play, only lower. I've played the fewest cash hands since i started playing poker once the no hud thing actually kicked in. I'm rec player who plays a lot because I enjoy the game, and occasionally am able to make a little money. I always paid way more in rake than I made. I won't be back to cash until they return the status quo. I was palladium almost every month for two or more years. Now I'm, silver, the lowest VIP level I have been since I can remember.

Depends on the exact bonus
Without a username I cant advise

Its really annoying and of course Colette only reply non important posts, every day im most pissed off with PartyPoker.

All posts are important
Feedback is with the management team for review as per my previous post regarding the same - I have no update

Can't you answer to my post ? About how to find : Tournament ID , Table number .

I thought CS had provided details on how to find the info

Go to My Account in the poker lobby
My Statements
Tournament History - enter the applicable dates - Search

There are only ''Gaming Transactions'' with transaction id's and ''Tournament $ History'' - for tournament $ transactions ,which i never had any .

Sorry you have lost me
You are claiming for disconnection during a tournament but you dont have a tourney ID history? All games have IDs.. you need to feedback to CS with the relevant time and date and game ID so they can review the history and asses the claim...

Apologies if I am misunderstanding - if you continue to struggle I suggest you again feedback to the live chat team and request further assistance pin pointing the exact time of your issue

Username Ledley_King

thanks for reply

Yes , that's correct . There are only account transaction id's which have nothing to do with actual tournament number. And the Tournament $ history is the tournament dollar history it is not the same as played tournaments history! I used 3rd party sites to find tournament id's , so if anyone else struggling with it should do the same .

The bonus is released in x10 tabs of £17.50
Each time you earn the relevant amount points - 210 - you will release a tab
You are currently working through the first tab and have 78 points to release the first payment of £17.50

Thanks

Colette

Provide the transaction ID - CS can use this to review the game play in the game which you believe you had issues

Message written by Pads (Patrick Leonard) in his thread :



"re the Party situation you guys asked me to comment on: This is the email I sent about how I viewed the situation.


Hi guys

I've always been against "removing huds" and been very vocal to it to ***** whenever we've spoken about it. The main problem with removing huds is that you're simply not able to just remove huds, if somebody wants to use a hud, they will find ways around it. Technology is so complex these days that its 0% chance to stop people from using a hud if they really want to.

A lot of guys that have chosen Party over stars over the last 5-6 years have been so put off with the recent changes that they have left and gone back to Pokerstars (trust me something people really don't want to do) with the new changes you basically have 3 types of players.

1- Recreationals
2- Scumbag regs who will find a way to get around it
3- Bots

Bots especially are super tough to track and detect, if I'm not mistaken over 50% of bots (maybe closer to 100%) get caught because of players detecting them through using their huds/looking at hand histories later. Now its impossible to do, bots have been given the green light almost.

In terms of protecting recreationals, as I've tried to reiterate a lot, huds really don't punish recreationals, in these games all the regs know each other and if theres a new name which comes along or a guy playing unconventionally, then using a hud against them really won't hurt the recreational that much, huds are used for more complex things such as playing reg vs reg in 3bet pots on the turn with a low spr, but for this kind of complex analysis you need sample sizes of tens of thousands of hands to really be accurate. Recreationals tend to not play huge volume, low tables etc so getting a substantial sample size isn't really possible, and even if it was, the regular player would be able to work it out way quicker from just getting to see hands at showdown and making notes.


For example, if I played in Punta Cana last week and played a pot where I re-raised, the guy calls and we get to showdown and he has J6o, I don't need to play with him for 10,000 hands before I realise he's a recreational.

I'm not trying to recommend you to change anything or even tell you I'm right and you're wrong, just giving my opinion and to let you know a lot of people who used to play in the games messaged me and told me they were unhappy about the changes.

Hope London is warmer than Prague!

Patrick"

you can easily remove huds, just like unibet.

Change software often
ban and confiscate funds. I know theres ways to get a hud on unibet, but you really want to put your balance and identity on the line?

Colette, is Party/bwin going to apply for Czech gaming licence?

I do not know - sorry
I will of course provide any updates in the thread

I´ve been trying to read back pages a bit but still haven´t seen anything from Party regarding the pirate HUDs, other than Collettes über helpful comments: "weekly alias changes not gonna happen for various reasons" and " we´re unlikely to reverse any ecology changes".

You won't see a statement mate, Party are obviously hoping the angry voices die down and then they can quietly continue as normal.

Party have had a real chance, a REAL chance, of becoming a serious competitor to Stars over the past 12 months. They should've offered a great rakeback system, blown the advertising budget (and then some), signed a couple of big named pros to attract the fish (Carl Froch lol) and really gone for it. They have absolutely ****ed this.

I know few players that had this bug and it is very annoying and it is costing me money...
my buttons disappear and I'm just timed out folded as I can not react and in chat it says how I have timed out (folded ) and it says disconnected

I have talked with support and they just dont get what is going on as this is something that happens very often to me (yday I saw TT,QQ and KK timing out in 2hr session) and I am also playing on other network at the same time and my internet works perfect

Also I checked my connection to partypoker and it says Excellent... I am obv not disconnected as I can chat and see what players do but support just refuses to have normal chat with me and insist on it being disconnection. I know at least 2 guys that have/had same problem (not from my country and are not using same internet as I do) and some of them even posted in this thread. Tried reinstalling but no help.

I will probably just have to quit this site and play on any other network that works perfectly for me...

We are pleased to announce our new Progressive Knockout tournaments will go live on Sunday 11th

These will be available on desktop only however we will launch on mobile very soon...

Our new schedule is below - Tourney start times will be 21:00CET

Good luck at the tables!

Dear all,

Following the ecology changes that we implemented a few weeks ago, we have been closely monitoring player behaviour, betting patterns and win rates as well as listening to feedback from players regarding the use of third party software on partypoker. Initial player feedback, on the whole, was extremely positive, although we have recently been alerted to the activity of a small group of players that appear to be able to circumvent our ecology controls and are continuing to use third party software tools in an attempt to data mine. As a priority, we are actively working on updates to detect and/or block the use of these tools and any players caught using such software will have their account suspended and any funds frozen while we complete a full investigation. The tool that we have identified is highly complex which has prevented us from rolling out an instant solution, however we have already suspended a number of accounts that have been found to be taking advantage of the software.

The ecology changes implemented to date are not final. We always expected that regular changes would be required as third party tools continue to evolve. We maintain the belief that anonymising local hand histories is the correct decision and will result in a level playing field for our players. We are confident that our detection techniques in conjunction with information from our players will mean that, over time, we will be able to eradicate the effectiveness of tools that manipulate and histories in order to gain an unfair edge.

Please bear with us as we work to ensure that our changes are effective. Where they are not, be assured that our priority is to nullify the third party software. If we feel that it is necessary to roll back the recent ecology changes while we find a solution to these hand history issues then we will do so.

partypoker Management

Good to know, i prefer anon if its truly anon like it was at the beginning.

Hummmmm, no