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12-04-2013 , 04:30 AM
Quote:
Originally Posted by poker tatsu ni


As for having "no promotions whatsoever", today is probably the busiest day of the last 6 months on partypoker.com. I count 6x events with more than 1K players, and more cash game tables & SNGs running than I have seen in a while. We even made the guarantee on the $5K PLO8 - for the first time!

So I guess this is a difference in perspective: I think we create more value for the poker community playing on our site by bringing lots of new players and 'recs' to participate in events like 'PokerFest: Micro Turbo Edition', and you think we create more value by offering the 'regs' more rakeback. I don't mean to infer that we don't want the 'regs' to play, or that we won't have some more friendly promotions for our grinders, but as YouSureSir said (to paraphrase) we need to make the game more fun, and more attractive, to new and recreational players if we want to have any hope of growing the game.

I did speak at length last night with a player from 2p2 about what 'regs' are looking for, and he gave some great feedback. This is something we are going to work on.

Jeffrey
I do not see how making the game more rec-friendly and keeping the regs happy with decent, normal rakeback promotions exclude themselves? And keep in mind Jeffrey, many regs are losing players or breakeven, contributing significantly to more rake and long term loyality with your site, both of which you guys are desperately trying to obtain.
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12-04-2013 , 05:14 AM
Hi all,

Apologies for the delay with this post. As Jeffrey mentioned yesterday I have been busy with some other things.

As ever, thanks for your feedback and patience. We are monitoring this thread daily and working hard on numerous areas of improvement. We appreciate that actions speak louder than words and that you’re wary of believing what’s being said without seeing hard evidence. We hope that the improved communications and openness will build trust going forward.

We will continue to be active in this thread. I will continue to post on a weekly basis and others will participate from time-to-time.


Sit outs
Some of you misinterpreted our post last week about this so I’d like to clarify – it wasn’t intended as a threat. And yes, it would be inconsistent to ban people sitting out in protest when there have been cases of players using sit outs to negatively affect the game. These other cases are definitely not being ignored. We are working on ways to be more consistent in enforcing our terms but wanted to be open about the fact that any breach could theoretically result in action.



Quote:
Originally Posted by Lessu
He was talking about players who collude or otherwise cheat, not about people who deposit fraudelent funds. I've been the only person who suggested you should pay back "innocent victims" when you catch credit card fraudsters and I did that by confusing myself the actual problem with something that was just posted on 2+2 when I was making the list of problems.

I don't think anyone is asking you to pay back if someone loses to accounts that originally deposited with fraudelent money.

But I am sure everyone is asking that you pay back the victims, instead of pocketing the money, when someone colludes/cheats against them and you catch them
We agree that money should be returned to affected players in cases like this. However, as touched on previously, exactly how to go about this in the fairest way is complicated. We are currently reviewing the policy and processes relating to this area.



Quote:
Originally Posted by YouSureSir
Hi Jeffrey,

The sit out one sit out all would need to be two buttons. One button being "sitout all tables next bb" the other being "leave at next bb." There is no legitamate reason a player would sitout at one table while playing at others, there are reasons they would want to leave a table while continuing at others though. As was said, anyone against this sort of action is most likely the cause for needing it.

Secondly, my 3rd point I deleted as I felt it wasnt properly elaborated on and took away from the other points. It was in regards to chat actually, and making chat more fun and animated which would make things fun for rec players. That said I removed it because I didn't feel it was proactive to suggest new complex software integrations while the software was still struggling, however I do feel its good for the atmosphere and it's nice to see wodka also suggest along those lines.

Lastly, if you want to discuss more poker related details feel free to pm me for contact details. It might come of benefit.

And thank you for responding quickly and most importantly personally.
Thanks for the input on this. I will speak to the relevant teams and see what can be done.



Quote:
Originally Posted by opal
What about the bots that are not posting blinds and play for free? Those have been reported countless times in the last 6+ months and they're still there (different nicks though).

They open tables across few stakes and insta sitout whoever joins the table. Once third player sits in, they insta sit back and play if they recieve Button; otherwise leave. I tried to sit as the third player and insta sit out & sit in and they responded immediately (also sit in&out obv). PokerStars banned well known highstakes player for "stealing buttons" even though he was legitimate player otherwise. You have obvious bots here which don't play any poker at all and are just stealing money from other players (recs too ofc) and there's no action against them?

I'm talking about:
  • n0verTheRainb0W
  • W0nS0mELITLe
Thanks for the info. I will ensure someone looks into this.


bwin.be issue
This has been resolved.


Software performance

A patch will be released today (December 4th) that will address a range of issues:

• An update to our advanced lobby SnG and Tournaments tabs to reduce the volume of data being pushed to the client to help with performance*
• Fix a bug around dealer button sometimes not animating properly
• Turbo rebuys are now visible within the Turbo filter
• Fix a Sit and Go registration issue that disabled registration in a certain edge case

*We acknowledge that this won’t fix all the software performance-related issues which some players are experiencing. We are continuing to commit time and effort into resolving them. In the coming weeks we will be deploying further updates to improve overall performance, and we will continue to keep you updated on our progress.


Security certificate issue
This has been resolved.


Other news/updates:

• We are now open for business in NJ and there is a dedicated sub forum for this.
Pokerfest Micro Turbo edition started on December 1 and is running for two weeks. We are regularly seeing 1K+ players participating in these events, and many also play cash game tables. If you haven’t played recently, I recommend the next two weeks as good times to try again.

Good luck at the tables. I'll be back next week.

Regards,
Paul
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12-04-2013 , 06:05 AM
Quote:
Originally Posted by ebffs
It's just embarrassing in general for poker players as a group the way some of you guys go on and on begging and whining. Where is your dignity?

(1) It was just this year they were caught secretly testing game rigging techniques such as segregation algorithms. They gave us their word (which is worth less than sh*t now) that this segregation has recently been lifted, but even this was only done because the system was being predictably exploited by multi-accounting cheaters (something else that was predicted by many players from the first day we outed the secret "tests" party was conducting.....of course they ignored us).

(2)They're also well known for outright theft of funds confiscated from fraudulent accounts (in other words they removed money from honest players who had won this money playing legitimate hands with these accounts). Somehow you're responsible if you end up playing a hand with a fraudulently funded account, not their security team who let the account onto the network. Get in a large pot with over 50% equity with one of these players. (A) win the hand, party steals the money from you and keeps it when they detect the fraud (B) lose the hand, Party still steals the money as it's confiscated from the closed account balance.

(3) They have a reputation for changing VIP programs and bonus structures with insufficient notice and most recently no notice whatsoever (in other words they pulled a bait and switch, promising x% rb deals then changing the deal after regs had already grinded up months of points). How many hundreds of thousands of dollars did they steal from their "VIP" players from this one move alone? If they don't give players enough time to reevaluate new VIP program details, it's just fraud. They pull players in with one offer, then change the deal after players are already thousands of dollars committed.

(4) new increased withdrawal fees with no notice........

(5) beta testing their new software on the regs still desperate enough to be grinding here after 1-4. Lets face it, the guys still pumping rake into Party at this point will put up with pretty much anything, so why not beta test their new software before officially launching it in Jersey. Never mind giving a nice promotion or prop pay for the service, we'll just tell them it's the official release. Of course there was pages of crying, whining and begging, but many of you continued on, lubed up your arses and took another stiffy.

(6) I'm tired of typing. Any newbs thinking of playing here just skim through this sad thread.

If you've made the decision to just continue on and take it, then at least do so with some form of dignity in quiet shame.

A few specifications :

- Your points have been mentioned in this thread numerous times ; still, it is good to repeat in what ways players have been cheated on Party in the past 6 months and to never forget.

- I think it has been made quite clear that I and many other regs have progressively taken our action on other sites ; that being said, I still play on Party Poker and try to extract more value as a player, as any winning player should (and no, I am not ashamed).

- I believe Party is taking a turn for the better since Jeffrey has joined the team. If you are not interested in participating in a diplomatic discussion, there is quite a few other threads to troll.

Poker forums are already full with aggro posters that do not bring anything to a discussion... I hope I am not fueling your jaded mind by taken some of my time to answer to your post...
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12-04-2013 , 06:29 AM
I opened the client this morning but paused before clicking to close the welcome splash/advert, which I normally do immediately, and noticed there were 10 emails in my messages.

One of them was an apology for disruption on the 19th November, which explains the cash bonus I was given, but there were 2 more emails offering me $54 tickets for tournaments ( since expired ) for a deposit of $100.
Missed opportunity.

Am I alone in not bothering to read the tiny writing on the splash?

I always noticed new emails in the old client but haven't since the "upgrade" seems like a retro step for Party.

I wonder why they didn't email my registered address, I have 2 or 3 per week from Stars.
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12-04-2013 , 06:37 AM
Quote:
Originally Posted by Chemango
I'm not sure why my previous post was deleted!
Your post got moved to here.
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12-04-2013 , 06:49 AM
Quote:
Originally Posted by sheep ears
Am I alone in not bothering to read the tiny writing on the splash?
I read it (well; open & delete) because if nothing else, it gives lobby time to properly load. Or I wish so...^^
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12-04-2013 , 06:59 AM
Quote:
Originally Posted by Nash_equilibria
I was hoping to talk to you or other PartyPoker manager at WPT Montreal this week, but it seems that PartyPoker has outsourced their events management and there were no full-time employees available to give feedback to. I briefly saw Gil and Warren Lush having meetings, but it seems that they quickly disappeared to fly to New Jersey. With PartyPoker back in the US, shouldn't future events in WPT Montreal/Borgata/Las Vegas be staffed by full-time PartyPoker employees and at least one manager available to give feedback to, instead of contractors who have no idea about what's going on with PartyPoker? Most of the WPT Montreal qualifiers were recreational players who did not make it to Day 2 and have opinions about the "new PartyPoker," but it was pointless to give feedback to the two contractors.
PartyPoker sponsors some WPT events, but is not involved in production – as that is normally handled by the WPT, their casino partners, and sometimes outside contractors. As such, we do not always have staff in attendance. However, for some of our larger events in the future we will have some product, operations, marketing and business development staff on the ground. We’ll let 2p2 know when that occurs, and either have informal ‘drinks’ or schedule a larger Q&A session.

On that note, there will be some people in Prague in a few weeks’ time – would anyone here like an opportunity to provide direct feedback there?

Thanks,
Paul
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12-04-2013 , 07:31 AM
Some posts ago there was info about loyalty/bonus systems possible changes. So

1) Is there any updated info on changes in PartyPoints bonus system ?
What should players who saved some points expect, should we spend points for bonuses now (before they expire or smth) or there is possibility that there will be new system introduced, that means higher rb / easier conditions for bonus releasing ?

2) Will there be changes in skrill withdrawal 3 % fee ? (imo this is the most unfair leak now in Party)

Anyway every pokerroom has problems, and Party is much better than average room. I can see that Party is changing for the better and i appreciate this, hope this trend will continue.
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12-04-2013 , 07:36 AM
Also can anyone explain this:
Party is now open in NJ, does that mean that poker player pools are already united ? Or if you are not located in NJ you can not play with NJ players ?
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12-04-2013 , 07:53 AM
Well, atm, Party client does not even start.

I have not run de update, because I can't get the client to start. I'm UK based. Anyone with the same problem? I have W7 and I run it with admin privileges, ofc.
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12-04-2013 , 07:59 AM
Quote:
Originally Posted by MightyNuts
can anyone explain
1. near zero chance, spend ur points asap
2. near zero chance
3. NJ thread http://forumserver.twoplustwo.com/22...artypoker-com/
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12-04-2013 , 08:13 AM
Quote:
Originally Posted by suboptimal
Well, atm, Party client does not even start.

I have not run de update, because I can't get the client to start. I'm UK based. Anyone with the same problem? I have W7 and I run it with admin privileges, ofc.
Everything exatly the same here. WPT updated seamlessly, PP won't even start.
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12-04-2013 , 08:15 AM
PP client doesnt start today
[PartyPoker] Ex-Official thread Quote
12-04-2013 , 08:36 AM
PP updated and working fine here. Same for bwin BUT WPT not starting or doing anything when I start it.


Last edited by centebakkie; 12-04-2013 at 08:44 AM. Reason: so confusing
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12-04-2013 , 08:42 AM
Another button only playing scum (or just new nick): badbadroy666

He didn't play HU with foubar @400 == must be bot
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12-04-2013 , 08:44 AM
Oh wow. No waiting lists, I don't think you can even see the list of tables. Bwin have gone and screwed up Party completely now , just like they did On game. Regs are just going to be table hopping every 2 mins after playing an orbit to see if they are sat at a good table.

Is there anyway of avoiding updates on a different computer?

So long and thanks for all the fish!

Quote:
Originally Posted by Andyfothershops
Oh wow. No waiting lists, I don't think you can even see the list of tables. Bwin have gone and screwed up Party completely now , just like they did On game. Regs are just going to be table hopping every 2 mins after playing an orbit to see if they are sat at a good table.

Is there anyway of avoiding updates on a different computer?

So long and thanks for all the fish!
False alarm. Found the table lists. I was worried for an hour or two.

Last edited by Mike Haven; 12-07-2013 at 06:45 PM. Reason: 2 posts merged
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12-04-2013 , 08:53 AM
WLs on WPT work like before.
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12-04-2013 , 09:05 AM
Thanks for the updates Party Reps (Paul and Jeff). I am extremely pleased you guys are taking the time to post here and keep us all aprised of the goings on.
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12-04-2013 , 09:08 AM
Quote:
Originally Posted by suboptimal
Well, atm, Party client does not even start.

I have not run de update, because I can't get the client to start. I'm UK based. Anyone with the same problem? I have W7 and I run it with admin privileges, ofc.
UK here too with W7. No problem starting Party but it does seem a bit jerky after the update. Has always ran smoothly for me til now, am I now experiencing the 'lag' bug? I play cash only and assumed the lag bug was a tourney thing?
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12-04-2013 , 09:38 AM
I can't still open it. It does nothing.

I don't believe is something on my side, as I have not changed anything since yesterday, when I could open and play like always.
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12-04-2013 , 09:42 AM
Quote:
bwin.be issue
This has been resolved.
thx
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12-04-2013 , 11:18 AM
Quote:
Originally Posted by suboptimal
I can't still open it. It does nothing.

I don't believe is something on my side, as I have not changed anything since yesterday, when I could open and play like always.
I've recently transferred all my poker stuff onto an SSD so Party starts up much quicker than previously. Not sure if that will be the difference?
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12-04-2013 , 11:18 AM
Hi!

I have a question...

Someone is winning less partypoints than before?

I remember doing 100 pp/day playing nl25, now im doing half... (50pp/day)

This is very serious, is like winning 50% less rakeback...
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12-04-2013 , 12:36 PM
Quote:
Originally Posted by suboptimal
I can't still open it. It does nothing.

I don't believe is something on my side, as I have not changed anything since yesterday, when I could open and play like always.
I had the same problem, I right clicked and hit run as administrator and the update opened right up.
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12-04-2013 , 12:58 PM
Party is down for me as well. Running as administrator doesn't help I till can't open the client.
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