I do not see how making the game more rec-friendly and keeping the regs happy with decent, normal rakeback promotions exclude themselves? And keep in mind Jeffrey, many regs are losing players or breakeven, contributing significantly to more rake and long term loyality with your site, both of which you guys are desperately trying to obtain.

Hi all,

Apologies for the delay with this post. As Jeffrey mentioned yesterday I have been busy with some other things.

As ever, thanks for your feedback and patience. We are monitoring this thread daily and working hard on numerous areas of improvement. We appreciate that actions speak louder than words and that you’re wary of believing what’s being said without seeing hard evidence. We hope that the improved communications and openness will build trust going forward.

We will continue to be active in this thread. I will continue to post on a weekly basis and others will participate from time-to-time.


Sit outs
Some of you misinterpreted our post last week about this so I’d like to clarify – it wasn’t intended as a threat. And yes, it would be inconsistent to ban people sitting out in protest when there have been cases of players using sit outs to negatively affect the game. These other cases are definitely not being ignored. We are working on ways to be more consistent in enforcing our terms but wanted to be open about the fact that any breach could theoretically result in action.



We agree that money should be returned to affected players in cases like this. However, as touched on previously, exactly how to go about this in the fairest way is complicated. We are currently reviewing the policy and processes relating to this area.



Thanks for the input on this. I will speak to the relevant teams and see what can be done.



Thanks for the info. I will ensure someone looks into this.


bwin.be issue
This has been resolved.


Software performance

A patch will be released today (December 4th) that will address a range of issues:

• An update to our advanced lobby SnG and Tournaments tabs to reduce the volume of data being pushed to the client to help with performance*
• Fix a bug around dealer button sometimes not animating properly
• Turbo rebuys are now visible within the Turbo filter
• Fix a Sit and Go registration issue that disabled registration in a certain edge case

*We acknowledge that this won’t fix all the software performance-related issues which some players are experiencing. We are continuing to commit time and effort into resolving them. In the coming weeks we will be deploying further updates to improve overall performance, and we will continue to keep you updated on our progress.


Security certificate issue
This has been resolved.


Other news/updates:

• We are now open for business in NJ and there is a dedicated sub forum for this.
• Pokerfest Micro Turbo edition started on December 1 and is running for two weeks. We are regularly seeing 1K+ players participating in these events, and many also play cash game tables. If you haven’t played recently, I recommend the next two weeks as good times to try again.

Good luck at the tables. I'll be back next week.

Regards,
Paul

A few specifications :

- Your points have been mentioned in this thread numerous times ; still, it is good to repeat in what ways players have been cheated on Party in the past 6 months and to never forget.

- I think it has been made quite clear that I and many other regs have progressively taken our action on other sites ; that being said, I still play on Party Poker and try to extract more value as a player, as any winning player should (and no, I am not ashamed).

- I believe Party is taking a turn for the better since Jeffrey has joined the team. If you are not interested in participating in a diplomatic discussion, there is quite a few other threads to troll.

Poker forums are already full with aggro posters that do not bring anything to a discussion... I hope I am not fueling your jaded mind by taken some of my time to answer to your post...

I opened the client this morning but paused before clicking to close the welcome splash/advert, which I normally do immediately, and noticed there were 10 emails in my messages.

One of them was an apology for disruption on the 19th November, which explains the cash bonus I was given, but there were 2 more emails offering me $54 tickets for tournaments ( since expired ) for a deposit of $100.
Missed opportunity.

Am I alone in not bothering to read the tiny writing on the splash?

I always noticed new emails in the old client but haven't since the "upgrade" seems like a retro step for Party.

I wonder why they didn't email my registered address, I have 2 or 3 per week from Stars.

Your post got moved to here.

I read it (well; open & delete) because if nothing else, it gives lobby time to properly load. Or I wish so...^^

PartyPoker sponsors some WPT events, but is not involved in production – as that is normally handled by the WPT, their casino partners, and sometimes outside contractors. As such, we do not always have staff in attendance. However, for some of our larger events in the future we will have some product, operations, marketing and business development staff on the ground. We’ll let 2p2 know when that occurs, and either have informal ‘drinks’ or schedule a larger Q&A session.

On that note, there will be some people in Prague in a few weeks’ time – would anyone here like an opportunity to provide direct feedback there?

Thanks,
Paul

Some posts ago there was info about loyalty/bonus systems possible changes. So

1) Is there any updated info on changes in PartyPoints bonus system ?
What should players who saved some points expect, should we spend points for bonuses now (before they expire or smth) or there is possibility that there will be new system introduced, that means higher rb / easier conditions for bonus releasing ?

2) Will there be changes in skrill withdrawal 3 % fee ? (imo this is the most unfair leak now in Party)

Anyway every pokerroom has problems, and Party is much better than average room. I can see that Party is changing for the better and i appreciate this, hope this trend will continue.

Also can anyone explain this:
Party is now open in NJ, does that mean that poker player pools are already united ? Or if you are not located in NJ you can not play with NJ players ?

Well, atm, Party client does not even start.

I have not run de update, because I can't get the client to start. I'm UK based. Anyone with the same problem? I have W7 and I run it with admin privileges, ofc.

1. near zero chance, spend ur points asap
2. near zero chance
3. NJ thread http://forumserver.twoplustwo.com/22...artypoker-com/

Everything exatly the same here. WPT updated seamlessly, PP won't even start.

PP client doesnt start today

PP updated and working fine here. Same for bwin BUT WPT not starting or doing anything when I start it.

Another button only playing scum (or just new nick): badbadroy666

He didn't play HU with foubar @400 == must be bot

Oh wow. No waiting lists, I don't think you can even see the list of tables. Bwin have gone and screwed up Party completely now , just like they did On game. Regs are just going to be table hopping every 2 mins after playing an orbit to see if they are sat at a good table.

Is there anyway of avoiding updates on a different computer?

So long and thanks for all the fish!

False alarm. Found the table lists. I was worried for an hour or two.

WLs on WPT work like before.

Thanks for the updates Party Reps (Paul and Jeff). I am extremely pleased you guys are taking the time to post here and keep us all aprised of the goings on.

UK here too with W7. No problem starting Party but it does seem a bit jerky after the update. Has always ran smoothly for me til now, am I now experiencing the 'lag' bug? I play cash only and assumed the lag bug was a tourney thing?

I can't still open it. It does nothing.

I don't believe is something on my side, as I have not changed anything since yesterday, when I could open and play like always.

thx

I've recently transferred all my poker stuff onto an SSD so Party starts up much quicker than previously. Not sure if that will be the difference?

Hi!

I have a question...

Someone is winning less partypoints than before?

I remember doing 100 pp/day playing nl25, now im doing half... (50pp/day)

This is very serious, is like winning 50% less rakeback...

I had the same problem, I right clicked and hit run as administrator and the update opened right up.

Party is down for me as well. Running as administrator doesn't help I till can't open the client.