no but your bank may charge you foreign currency conversion fees which (at least in my case) merge credits back to my account

Can one not table select on Carbon? Are players forced to sit at a random seat/table?

That is correct.

To whomever it may concern, there seems to be an issue with the leaderboard/rake race again, at least the .05/.10. I recently deposited to get the reload bonus, had been playing the whole day today and noticed a huge difference in my leaderboard points vs my bonus clearing points. Checked with poker CS and after checking on it, he confirmed the leaderboard isn't tallying points correctly. It had me double the points the bonus clearing had me at and I was told the bonus clearing was the correct amount.

When I asked what would be done to make sure the leaderboard payouts were correct, he told me they'll be checked before making any payouts. Maybe they will be but I'm dubious of that fact, seeing as looking back at the leaderboard, this same issue was the case yesterday and apparently no one at Carbon/Merge even knew there was an issue until I just reported it a little while ago, lol.

Judging by the lack of a response, guess no one cares about the rake race but I'll update this anyway. A different CS rep says it was right all along, that the rake race points and the bonus clearing points are two entirely different systems. /end scene

So I grind .05/.10, as much as possible with so few tables going, mainly to see how challenging it is to get the first place rake race prize. I'm ahead all day, tracking the leaderboard as it updates every hour, next to last hour of the race that day 2nd place gains one point on me in an hour span yet I'm ahead by 52 points heading into the last hour, still playing right up until the closeout, final stats dont update like they should at the appointed time, check the results this morning and I suddenly come in 2nd place by one point.

Cashout BR, done there.

When did you stop playing? The leaderboards end at 1:00 AM eastern now so you could have missed an hour if you stopped at 12:00 AM. And yeah, the standings are bugged for the the last hour or maybe two for the day. They don't update correctly again until 2:00 AM.

WTF, if this is true then why does the challenge page still say it ends a sec before 12am in the T&C?(scroll down website page to T&C link) https://www.carbongaming.ag/promos/c...mIe6ioUYSgxDRr




also why didn't CS inform me of this when discussing this whole matter? The 2am time is the one they give for the update and the one i was referring to but that didn't happen either, I checked. Didn't update to sometime well after that.

Carbon doesn't adjust for daylight savings; they use Eastern Standard Time. The promo page does say EST a couple of times, but I guess it could be a little clearer.

Are USA players restricted to only one skin that can access the poker client?

Or can you still make another account thus potentially having two pending withdraws or bonuses etc?

When I was playing for the rake races and last man standing promotions, I would ask them exactly what timezone the clock used to track the points and they always gave me clear and correct responses.

I guess I'm just a good planner.

I believe you can but I would email support on this to get 100 % clarification

Yea i got my answer.

I only asked because originally i was surprised when then emailed me stating that it wasn't possible.

Especially since plenty of ignorant people use EST when they mean EDT, CST for CDT, etc. I guess people just think calling it Standard Time makes them sound more grown-up or something, not realizing it's the opposite of Daylight Time.

Well thanks for at least starting me down the path of asking these questions, so here's the deal. Carbon's "server time" is CST, even though they constantly use "EST" all over the website and my poker client comes preset to EST. So it seems clear to me how easily it can be confused and I informed customer service, seems to me it would make since to use CST instead "server time" but I digress.

Recap, turns out I lost 1st place by 1 point due to stopping a hour early because the race runs on CST or CDT or CT, whatever the **** the proper term is, it's a hour off my time, lol.

Does anyone know the email for general carbon support? I have looked on their website for a solid 15 minutes and cannot find a single email to contact them at, lol.

I do hope more players come back here. I just tried Bovado. Ugh. So horribly slow. Back to Carbon monopoly.

It hasn`t been monoply money for a while. They have been good for the last five months, but traffic is still declining.

[email protected]

I moved over to WPN. I'm absolutely done with Carbon.

Um, thanks for the update.

They don't like actually answering emails though unless it's about depositing.

I find this email works better: [email protected].

I get a response 99% of the time.

Another day of big sunday mtt overlays on Merge tho. End of times?

Not good, but I'm sure the two big tournament series at Bovada and WPN affected it somewhat.

A lot of regs have moved over to WPN, which is fine but the rec/sb players aren't showing up in droves either. What an amazing opportunity they had fall right in to their laps after BF and they blew it.