Same unable to login

888support ‏@888support 43s

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from twitter

Lobby is lagging again
Whats up with 888?

lobby still lagging!!!!!

makes it unplayable

i have no idea what tables are full/empty

No idea what waitlists im on if any

If I restart, i can register to one SNG, at the next one he'll say "xxx is no longer available". So long for my plan to multitable today..

cashout went through!

Disguisting what is going on at 888 lately. Lobby lags everyday at the same time. Not possible to fix this? U lose a ton of cash on this bug.

lagging agian! >(

unlagged

Works fine today, right guys?

Thanks for the feedback guys which I sent over to them yesterday,there was a temperary problem but hopefully it has been sorted out now.

Nice one Kirbynator.

I suggested fixing the tournament lobby about a month ago to be able to not have a cluster-**** of satellites mixed in with the regular schedule.

Any update on that? It's so stupid to have everything mashed together.

A response would be good..

Still lagging for me, is it a uk server ?????

The team is now in the process of addressing this issue and hopefully in early 2014 we’ll see an improved filtering system.

Regards!

I'll chase this up for you and try and get you an explanation.

Here you go,

We make these changes from time to time to test its effect on the poker system. If we see that it is not working, then we undo the change and put it to the previous buy in; so please bear with us while see if it makes a difference.

Regards!

I want to warn any multi-tabling sng players, or possibly even tournament players.

I multi-table sngs on 888. and these server lags have cost me money. On 3 occasions now, I have noticed that one of my tables did not load up once registration was complete. I try to open the sng, but it tells me that the table will not load, even though I see my username on the list of players. Then I follow the sng from the lobby, and I can see my stack getting blinded away, while everyone else looks to be fine.

This has happened in 3 games that I have noticed and have been refunded my buyin after I email them the sng number, which is good

The problem is, while multi-tabling it is hard to track which games do pop up and do not. I emailed them to do a full audit on my account during these lag times to determine if there was any games that I may have not noticed that did not load. I was told that this is not possible, and they can only refund me the games I actually noticed that did not pop up.

I feel like this is totally unacceptable. I can't even use sharkscope anymore to compare which games I was registered in, to compare which games did load and I played in. I have no idea if there were more instances of this and 888 seems like they have no interest in finding them for me.

Right, been having this issue for like, a month. It's only minor, but...

When I first log into 888, A pop up appears saying 'The table you requested is no longer available. Please choose a different table'.

This despite the fact I'm yet to click anything at all, and all I've done is log in.

What's going on?

While I agree that this a pretty gross bug, you also benefit when games don't pop up for other players. It's easier for you to see when someone else is the victim than when you are. As long as you also report when someone else has suffered from this bug, then it's fair that you get a refund when you are the victim.

Bugs that affect all players just add variance.

This usually happens when you have registered for a game that you don't play and log off, ie a freeroll for example and this is a way of telling you that the game has finished.
Check your game history to see if you maybe forgot a game that you were registered in (like a freeroll for instance)

Hi 888 Rep,

Would be great to see 888 add $3/6 and $5/10 PL Omaha Hi/Lo. You are one of the 5 biggest sites in the world, $2/4 PL Omaha Hi/Lo runs every day someone sits to start it, and you offer much higher stakes in other games.

Thanks for your consideration.

Hi there
I have required a withdrawal on Monday morning and it's not yet processed, it sais 3 workdays max so time's passed, still sais awaiting process.
Conversation with VERY VERY UNHELPFUL support:
Please wait for a site operator to respond.

You are now chatting with 'Jenny'

you: hi

Jenny: Hi Tudor, this is Jenny from 888poker; thanks for chatting with me.
I noticed you are in the cashier, let's get you playing......

Jenny: Hi Tudor

you: I need some help

Jenny: How are you doing today?

you: Lovely Jenny

you: Merry Christmas in advance

Jenny: Sure

Jenny: thanks

Jenny: Merry Christmas to you to

you: I have made a withdrawal monday morning and it's not yet processed it sais it takes max 3 days to process and wanted to see if there is a problem or not

you: could you please check ?

you: I want to know if I will not have any money this Christmas

Jenny: Sure

Jenny: This has already been paid from our site

Jenny: However, this is a 5-10 business days time frame

Jenny: I cannot guarantee if you will receive this cash out before Christmas but you will need to continue to wait

you: but it can't be like that

you: it sais awaiting process

you: that means that site has not sent

you: ?

Jenny: This has already been paid out from our site

you: it never takes more than 3 days for money to come

you: like virtually nver

you: but if it was sent from site doesn't that mean that in cashier it must say Paid ?

Jenny: There us no fault to this request

Jenny: You will need to wait the time frame to receive this

you: Awaiting process => Processing => Paid(when website sends money)

you: right >?

Jenny: After reviewing your account this request has already been paid out

Jenny: This is 3 processing days from our site and 5-10 business days to receive

you: i see

you: so why doesn't it say Paid in cashier

Jenny: I am not sure \

you: well could you modify so it sais paid ? or ... i don't know

Jenny: This should be updated soon

Jenny: As our site is 3 days processing

you: yes i know but if it's already processed what's the problem

Jenny: There is no problem Tudor

Jenny: You will need to wait the remaining time frame to receive this request

you: you're not being helpful

you: you said it's already processed from 888 then why does it say awaiting process

Jenny: This will be updated soon, as our site takes 3 days processing to process this cash out request

Jenny: I hope I have been helpful to you . Should you require further assistance please feel free to contact us again.

Chat session has been terminated by the site operator.


Username:aiotigara
Please solve this as I DO need money for X-mas tY!