Again, I don't see any evidence that the network had been purchased by Intertops and Juicy Stakes nor that they own WinCake now. You have not provided anything either, so everyone has to assume that your word stands? Sorry, ain't gonna work.

For the one stock again with wincake, I suggest to write to the Ministry of Justice Curaҫao, that has the supervision on online gaming for the Curaҫao jurisdiction.

secretariaat.minjus@gmail.com

A gmail account for an official judge? That sounds really cool.

well for my part i sent 1 email to each site trying to figure out what is going on....

i log in successfully on cake and my account balance is at 0$ now !

i only had like 500$ but it seem wincake totally rip me off now...

i wrote to juicy hoping to have some answer about if they tranfered my account to there site with some cash in it...

will see, if not well they just stole my account balance .

i am happy for you if you had your balance back.

Is Skrill still a deposit option?

Did anyone who used Skrill to deposit sent a complaint to Skrill?

Online gaming in Curaҫao is not supervised anyhow!

I have requested my withdraw today via Bank transfer (which is $5k max per transfer). We'll see how long it takes this time. #fingercrossed


[QUOTE=Player Protection;49561344]Is Skrill still a deposit option?


Since I have a pending withdrawal, I can't see which are the deposit option but I guess if you can withdraw with Skrill, you should be allowed to deposit with it too.

I hate to say this, but the deal with Juicy looks like a fraud . I had about 3750$ stuck on Cake and made a deal with Juicu. I got 250$ on my Juicy account and they told me to generate 375$ rake to be able to start withdrawing. But after I made that, they didn't allowed withdrawal saying that it must be 375$ NET rake. And I can't take the funds i had earned at the tables until i clear the whole deal!!!! With this dynamics (not much tables on Juicy) I will need about 10 years to fulfill that . So basicaly they need slaves to generate rake and can't take their own winnings. Here is the conversation with their support:

Hello, your General Support representative is Caslyn
Powered by SightMax

Welcome to Juicy Stakes Johny , Caslyn will be right with you. Your chat ID is SMX041916073631-16066.
Caslyn
Welcome to Juicy Stakes Live Chat service. How may I assist you today?
Johny
Hi
Caslyn
What is the issue you are having?
Johny
I talked with your colleague couple days ago
Johny
I had made withdrawal request
Johny
4 months ago i made a deal to clear my Cake account tru my Juicy account
Johny
they told me then that I have to make 375$ in rake to start withdrawing
Johny
i made 375$ in rake and tried to withdraw
Johny
but i got mail that I have to generate much more rake
Caslyn
That is the amount you are required to accumulate.
Johny
ok.. they told me that i have to generate 375$ net rake
Johny
Ok.. let us put that aside for now... the main question is: What happens with the money I had won at the tables?
Caslyn
The amount you are required to accumulate is $191.31.
Johny
ok...
Johny
after I accumulate that 191$ more...
Johny
how much i can withdraw?
Johny
i had earned about 700$ on the tables
Johny
Are you there???
Caslyn
Yes I am.
Johny
Why not answering?
Caslyn
I will need to check to see how much you will be able to withdraw once that amount is accumulated
Johny
On top of that rakeback ... I have 700 clear winnings?
Johny
Those are MY MONEY
Johny
Not Yours. Not Juicys, not Cake pokers... MY MONEY.. do you understand that????
Caslyn
I do understand that sir.
Johny
Then how come i cant withdraw those money???
Caslyn
I understand you would like to and we would be happy to send the funds once the requirement to receive them are met.
Johny
If I knew you are going to do that I would just topped my account with my 250$ (and received a bonus BTW) and not made any deals including Juicy and Cake poker
Johny
So are you saying that after i clear those 191$ more i can withdraw including my WON money???
Johny
It is a simple question... I'm not going anywhere until You answer!
Caslyn
One moment please.
Caslyn
The amount you gain in rake is the amount you can withdraw.
Caslyn
Not the entire balance.
Johny
WHYYYYY????
Johny
look.. in the moment i had generated around 180$ in rake ..
Caslyn
That is how this work.
Johny
and i have 1100 on my account
Caslyn
It was explained in the offer that the amount you have in your balance will be release as rake.
Johny
but nobody said that you are holding my EARNED money
Johny
look... then close the deal..
Johny
get back your miserly 250$ and the extra 18% rake
Johny
i would reload 250$ my own money
Johny
and clear my account from any deals.. i want standard rakeback like i had before
Caslyn
We are not able to close the deal at this point.
Johny
i would lose 3700$ , but i wont have this crazy slave account to generate rake for you to be able to withdraw rakeback only
Johny
Why?
Johny
I'm not YOUR SLAVE!
Johny
and I WANT MY MONEY!!!
Caslyn
We are not saying you are.
Johny
ok...
Johny
can you imagine how long it would take to clear my whole 3750$ stuck Cake account?????
Johny
till then i would have 50-100K $ imprisoned money by you...
Johny
why? to clear miserly 3700$
Johny
Why you wont give my own earned money???
Johny
then how can I close this account and open new one?
Johny
You wanna say that I shoot myself in the leg when I made a deal?
Johny
You are busy? Why you aren't answering?
Caslyn
I'm not saying you shot yourself in the leg.

^ standard over the last 4/5 years

@johny07, wow man, that was a painful read, hope that's not the final word because I have never heard of anything like that, not even being able to withdraw winnings is unreasonable. I'm having my own type of rake situation with another site, where those in charge seem just as clueless and/or aloof as in your situation thus far, so I feel you.

Thanks for the heads up too because I recently received an offer from Juicy Stakes and was considering it, was leaning towards not doing it due to the seeming lack of BTC deposits/withdrawals, which its' network partner Intertops has and after reading your post, I definitely won't be .

The original Pokerstars ran such a seemingly financially successful, solid operation with logical resolutions to most player issues when they allowed US players, it's a mystery why most sites catering to that US void after PS was forced out didn't/don't/haven't emulated their customer relations model.

Wincake has been holding players funds against their will for 2-3 years now. Time goes quick and many of its victims will get closer to their bucket list.

There are a lot involved in this scheme to be possible, from the licensing body to the authorities in these countries as well as the home countries of these victims. We are getting to the point where population makes criminals out there desperate enough to not value their lives as well as the lives of those around them for more than few thousand bucks.

The longer this is delayed the costlier it will be to be resolved. They are stealing $ they aren't theirs, $ people worked for years hard to earn. For crimes like these all you have to do is look back at history to see how things end.

Sir i have a question. I called ministry of Justice Curaçao and they gave me this e-mail today. I sent my compliant ( about Marsbet Turkey did not pay my affiliate commission ) do you think will they help me? and How long will?

Affiliate payments have a very minor role and attention, rightfully so as well because players are owed far more and should come first for this matter.

Pretty sure affiliate commissions are not covered by gaming licenses. This is more like a civil claim between you and the company who operates Marsbet Turkey.

Ok I just checked the thread an I guess my 20k are gone.
But there is absolutely no reason to take juicy stakes deal right?

No.

I´m in the same situation and imo there is no reason to take the Juicy Stakes deal.

Through these last 2+ years anyone here had luck withdrawing all their funds from wincake (cake network) outside UK? If so I would like to know what to do.

According to a consumer protection website, there is currently legal action in the Lock Poker case. I am not a lawyer, but if this will lead to success, then Win Cake players should get their money as well, because they have the same background.

Therefore, it might be a good idea to keep proof of claim stored.

TAKE A LOOK what they are doing with our money. I have a deal with Juicy and they are doing anything they want, just to keep MY money in their pockets!!!

Chris: at 9:24:39
you can only withdraw a certain amount because you have to rake the amount
you: at 9:24:44
on the start they told me that I can withdraw as much as I would clear tru the rake...
Chris: at 9:24:56
the more you play the more you can withdraw
you: at 9:25:19
yes... but i had cleared around 900$
you: at 9:25:31
where they did go?
Chris: at 9:26:04
yes and from that amount you can withdraw 50 % at once
Chris: at 9:26:18
I know its a bit complicated and annoying
Chris: at 9:26:33
but these are the rules from the management
Chris: at 9:26:46
you can withdraw 50% of the money you have cleared
you: at 9:26:53
and when can i withdraw the other half?
Chris: at 9:27:14
when you have raked another $900
you: at 9:27:27
but look...
you: at 9:27:40
i'm a winning player...
you: at 9:27:53
so you are holding my own money...
you: at 9:27:57
my raked money
you: at 9:28:03
and my won money
you: at 9:28:37
it is not annoying... it is totally unfair
you: at 9:28:48
and against any rules
you: at 9:29:44
i tried to relive the nonexistent small stakes omaha hi/lo games on your site
Chris: at 9:29:50
Please bear in mind that Juicy gives you the opportunity to win your money back from Wincake
you: at 9:30:03
so i can clear the deal
you: at 9:30:19
LOOK.. Jucy gave me nothing
you: at 9:30:37
It was going to be much better if i played with regular account
you: at 9:30:58
I would had acces to my money and rakeback
you: at 9:31:07
and would had used bonus every month
Chris: at 9:31:29
You accepted the terms and conditions
you: at 9:31:39
wich is pretty close to 54% rakeback slave deal with Juicy
Chris: at 9:31:38
Im really sorry for that but these are the rules
you: at 9:32:01
I asked to break the deal... to have only regular account
you: at 9:32:24
You are changing the rules and that is a shame
you: at 9:32:45
I would go to every poker forum to tell them to stay away from your site
Chris: at 9:33:36
Im really sorry once again
Chris: at 9:33:52
I will forward this chat to our poker manager to review your account once again
Chris: at 9:34:01
Maybe you can have a better deal
you: at 9:34:21
I told you
you: at 9:34:39
Your small stakes Omaha Hi/Lo games were DEAD
you: at 9:34:58
i was sitting every night and trying to relive 10 and 20$ games
you: at 9:35:22
and managed to have live 2-3 table of those stakes at a time
you: at 9:35:54
so i made 900$ rake for you (not counting the other players rake)
Chris: at 9:36:04
I do understand your frustration, but theres nth I can do at the moment except forward/escelating this matter
you: at 9:36:23
yes please!
Chris: at 9:38:00
I will
you: at 9:38:48
give them whole conversation
you: at 9:39:09
and will put this on forums
you: at 9:39:12
bye

Problem with that chat is that everything they said (like it or not) is valid. Your dead money on Cake had some life brought back to it if and when you accepted the conditions they had on that money when they took over the corpse that was Cake Poker.

You brought up a point that you would have been better off with just your own account, and if that is true then create one on Intertops and use that and leave the uncleared money on Juicy behind at this point.

I am not being rude - in the end it is a numbers game, and if you accept conditions then like it or not you are bound by them, and everything in that chat shows that is exactly what you have done. If you think you can do better (ie with a new Intertops account or ask them to remove all the money and start a new Juicy account) then choose that route, but again you will be bound by that choice as well.

The deal I made with juicy to get my wincake money has no such extra rule.

Dude...
You are not rude, You are just ignorant.

The deal was: what I'm going to clear tru the rake, I can withdraw, but they allowed me only half of that.
I won about 800$ on the tables - they keep them as their money (can't withdraw my WON money?). I had about 50$ on juicy when they have merged the accounts - they don't allow me to withdraw them.

I won't die without that 4K$ they keep as their money, I just want to point that they are scumbags because they bend the rules as they want.

I am not saying their terms were good ones to accept, but you accepted them. Lots of people make mistakes like that, however if calling other people ignorant makes you feel better about the situation then carry on with that as well.

All the best.

Which part of this sentence You didn't understand? "The deal was: what I'm going to clear tru the rake, I can withdraw, but they allowed me only half of that."

I accepted some terms, but they changed them because "manager told them so".

Are You even read before You answer?

While it is nice that I have helped you achieve some sort of inner peace on the matter, I do admit I do not particularly care how it works out for you. Try to use better judgment in the future when in these situations, or you can choose to charge forward and whine like you are doing this time around. No difference to me (and nobody else seems to care about your posts), so just pick whatever makes you happy in the end.

All the best.