Quote:
Originally Posted by Lee Jones
So, we're not going to discuss rake, rake changes, dealt versus contributed, or any of those kinds of issues here. Those topics have been covered in excruciating detail elsewhere (in threads such as here and here). We have engaged our customers at an extraordinary level on this subject and continue to do so (including flying representatives out here this week and next month). Having spent 34 years in the professional workforce, I can assure you that this level of engagement (and financial transparency) is unique, perhaps unprecedented.
But more importantly, it ills-serves everybody to allow that single topic to hijack every conversation between us and our customers. So we're not going to do that.
Do you not find refusing to respond to rake questions kind of like ignoring the pink elephant in the room?
In that thread you linked to (
http://forumserver.twoplustwo.com/28...012-a-1145272/ ) where rake was covered in "excruciating detail" and customers were engaged at an "extraordinary level", Steve made a grand total of 10 posts after his OP - most of them having nothing to do with rake issues. Does that really qualify as "excruciating detail" and engaging your consumers at an "extraordinary level" to you?
Speaking of "engaging your customers at an extraordinary level on this subject
and continuing to do so" here is Steve's position from the more recent thread on rake (
http://forumserver.twoplustwo.com/28...012-a-1159146/)
Quote:
Originally Posted by PokerStars Steve
....
Thanks to all who have participated in these discussions about rake and VIP Club changes over the past few months. Player interaction and feedback continues to help us improve the world's largest poker room.
I do not plan to participate regularly in this thread going forward. However, these discussions will continue with players both on these forums from time to time and in regular meetings on the Isle of Man.
In other words he is refusing to discuss the matter anymore and if people want to continue the discussion it will only be done behind closed doors, in private and only if you're willing to fly out and spend a week of your time on the Isle of Man and submit to an extremely strict nondisclosure agreement. Extraordinary indeed!