you weren't playing because you were too busy but you took notes of the players? action junkie like you being this patient seems odd to me.

anyway, if you didn't do anything shady, you should get your funds back.

+1 story's shakier than a 1 legged meth head.

100 deposit get it up to 10k immediatly lose it all. six hundred get it up to 18k wtf? wow How exactly did you run up 100 to 10k? any proof of that? or of running up six hundro to 18k?

Full tilt asks me to take picture with passport next to my face? Is this thread a level? I have never heard of any site asking a player to do that.

I call bs also. Op post all emails please.

I wholesale cars. There's a lot of nights in hotel rooms where there is nothing else to do and even though I did not have time to play for a few hours at a time I had time to watch a couple hands here and there and take notes I like being victorious losing takes away from the thrill of it all. So giving myself the best chance to win was what I wanted to do.

Could it be that FT can access notes and color codes and find out he moved notes from his other account? At least that would make sense.

op do you happen to have tiger blood or adonis dna by any chance?

I was very busy WINNING I can see why you would think I had tiger blood.

Here is passport email
Hello Reginald,

Thank you for your email.

Can you please send us the following:

1) A scan of your Passport.
2) A digital photograph of you physically holding your Passport beside your face.

Also, once you get your Bank Statement, please submit that.

Regards,

Peter
Security
Full Tilt Poker

Could this be a data mining issue? Is it possible that OP collected tons of hands on O8 regs and then crushed them using some software?

1) A scan of your Passport
2) a picture of you standing naked with your passport next to your face.

John
Security
Full TIlt Poker

Can FTP access a person's player notes?

Not to be a nit but does this sound like a normal ftp email? Its seems to be worded a little differently to what I expect from ftp

Here you guys go


Hello Reginald,

Your Full Tilt Poker account has been temporarily suspended pending verification of your identity.

Please send scanned, clear copies of the following documents to security@fulltiltpoker.com:

1) Photo ID:
One of the following: valid driver's license, passport, or other government-issued ID that clearly shows your birth date and the date of issue or expiry.

2) Proof of Address:
One of the following: bank or credit card statement, utility bill, cell phone bill, home or auto insurance papers.

3) Proof of Bank Account:
A bank statement from account ending in 1482 dated no sooner than the 20th February 2011.

Before sending copies of your documents, please ensure the following requirements are met:

* Copies must be clear and legible (96 to 150 DPI or higher recommended for scanned copies).
* The document needs to be a full page and complete (bill/pay stubs, folded papers, envelopes, and partial sections are unacceptable).
* Bills must clearly display that company's letterhead or official logo.
* Your address verification document must display the same name and address listed on your Full Tilt Poker account.
* We can only accept email attachments of 3 MB or less, and attachments can be in either JPEG (.jpg, .jpeg) or PDF (.pdf) format.
* You may take digital photos of your documents and email them to us, provided that they are in focus, and unobstructed by camera flashes or you may email scanned images of your documents.

If your camera has a macro feature (appears as a tulip icon), please enable it and take the photo within a 12 to 18-inch distance. If your camera does not have this option, please take the photo within a 24-inch distance.

Please note that your Full Tilt Poker account will remain suspended until we receive and verify legible copies of all requested documents.

Once we process your documentation we will contact you with an update on the status of your account.

Thank you for your cooperation.

Regards,

Peter
Security
Full Tilt Poker

----------------------------------------------------------------------
Please remember never to give out your password or enter
account details over the Internet. Full Tilt Poker staff will
never ask you for your password. For your security, always
keep this information a secret.

Learn, Chat, and Play with the Pros at Full Tilt Poker
----------------------------------------------------------------------


I will be sending my ID and proof of address tomorrow when I can get my hands on a scanner but it could take up to 30 days for my bank to issue my next statement and get it in my hands would a letter from the bank including account number name and address be enough to satisfy that requirement? Holding $15000 for 30 days seems a bit extreme since my ID and proof of address verify my identity. Also I do not appreciate kicking me off in the middle of a game I expect compensation for that in any form as an apology. Let me know about the letter on bank letterhead.

Hello Reginald,

Thank you for your reply.

Your bank will be able to issue you with a current statement if you drop into your local branch.

Once we receive your documentation we can assist you further.

Regards,

Peter
Security
Full Tilt Poker

----------------------------------------------------------------------
Please remember never to give out your password or enter
account details over the Internet. Full Tilt Poker staff will
never ask you for your password. For your security, always
keep this information a secret.

Learn, Chat, and Play with the Pros at Full Tilt Poker
Attached are my license and a utility bill I know I still need to get the bank verification as well to regain access to my account I did not get a chance to go there today but here are the first two requirements for you to look over for now. Thanks.


Hello Reginald,

Thank you for your email.

Can you please send us the following:

1) A scan of your Passport.
2) A digital photograph of you physically holding your Passport beside your face.

Also, once you get your Bank Statement, please submit that.

Regards,

Peter
Security
Full Tilt Poker

----------------------------------------------------------------------
Please remember never to give out your password or enter
account details over the Internet. Full Tilt Poker staff will
never ask you for your password. For your security, always
keep this information a secret.

Learn, Chat, and Play with the Pros at Full Tilt Poker
----------------------------------------------------------------------



Peter,

I do not have a passport. I do not travel and never found the need. The other forms of photo ID I have are my old license which has my old address on it, my auction access card which lets me into auto auctions, and my BJ's card. Let me know what you would like me to do.

Hello Reginald,

Please provide a scan of your former driver's license and also the requested photograph of you holding it.

Regards,

Peter
Security
Full Tilt Poker

----------------------------------------------------------------------
Please remember never to give out your password or enter
account details over the Internet. Full Tilt Poker staff will
never ask you for your password. For your security, always
keep this information a secret.

Learn, Chat, and Play with the Pros at Full Tilt Poker
----------------------------------------------------------------------


I went to the bank to try to get all of this done. Attached is my former license, me holding it in a pictures next to my face and a transaction history for my bank account they said this is all they could give me dated after 2/20 but it does show my name, full account number and recent transactions including the first $100 debit from full tilt. Let me know if you need anything else.


Hello Reginald,

Unfortunately we didnt receive a scan of just your previous Driver's License. Also, can you rescan the Bank Statement and resend (making sure it is less than 3MB), as it did not fully appear.

Regards,

Peter
Security
Full Tilt Poker

----------------------------------------------------------------------
Please remember never to give out your password or enter
account details over the Internet. Full Tilt Poker staff will
never ask you for your password. For your security, always
keep this information a secret.

Learn, Chat, and Play with the Pros at Full Tilt Poker
----------------------------------------------------------------------



(I resent everything in separate emails)Could you read all of the documents when I re-sent them?


Hello,

I can confirm that we have been able to open all of the documents that were sent. We are currently still looking into the matter.

To assist us, please list ALL accounts that you have created or controlled on Full Tilt Poker. Your honesty on this matter is greatly appreciated.

Regards,

Peter
Security
Full Tilt Poker

----------------------------------------------------------------------
Please remember never to give out your password or enter
account details over the Internet. Full Tilt Poker staff will
never ask you for your password. For your security, always
keep this information a secret.

Learn, Chat, and Play with the Pros at Full Tilt Poker
----------------------------------------------------------------------


Peter

Thanks for the reply. To the best of my recollection I have never opened any other accounts or controlled any on full tilt poker. If I did it was too long ago to remember and I am 100% positive this was the first time I tried to deposit real money so if I had another account it was play money only. So I'm sorry if that doesnt help you. If there is anything else that I can help with or any other questions just let me know.

Hello,

Please note that this does not match our technical data and so provide us with the full list of created accounts.

Full Tilt Poker places great emphasis on player integrity and we understand that situations arise, whereby individuals may act inappropriately without full consideration of possible ramifications.

Regards,

Peter
Security
Full Tilt Poker

----------------------------------------------------------------------
Please remember never to give out your password or enter
account details over the Internet. Full Tilt Poker staff will
never ask you for your password. For your security, always
keep this information a secret.

Learn, Chat, and Play with the Pros at Full Tilt Poker
----------------------------------------------------------------------

Peter

I would love to tell you the magic answer but I do not have it. I have never let anyone else know my name or password or log in to my account. I have played on whatever wifi connections are available at hotels and car dealerships and auctions and restaurants what not as I travel for work up and down the east coast going to auto auctions. I really do not know what else to tell you about this "technical data" obviously with $15000 on the line I would tell you whatever it is you wanted to know. So any other questions just let me know.

Any updates?

This has gone on for several days now and I have patiently waited, answered all of your questions and provided everything that you have asked that exists. Can I at least get an update or have a chance to answer any other questions that will speed this along?

I am writing once again to ask that you either unlock my account and let me resume playing or ask me any questions that will help speed this process up it has now been over 2 days since last communication and I do not see how that is getting us closer to resolving this matter. Thank you.


Hello

I am looking for answers as to why it has been 4 days with no correspondence and you have around $15,000 of mine frozen. I have been cooperative, I have not been abusive to any of your employees in any way, and I have not bombarded you with emails. This makes the business of "Full Tilt Poker" look like a joke and it makes me think twice about leaving so much money in my account. I have read all of the forums about similar events online and this still makes no sense to me. I see everywhere if I was multiaccounting and just told you then the money would go into that account and we could all move on. Unfortunately I am not multiaccounting so there is no way for me to do this and so I sit and wait begging for you to ask any relevant questions that will lead to a quicker resolution but I get nothing back in return. So please respond and either tell me my account is open or tell me what we need to do to get it open and do so in a timely matter before I really think of this as a complete insult and a poorly run business.

Hello

The amount of money you are holding of mine is more than most peoples take home pay for half a year. It is a bunch of bull that you will not respond to me. I find it both unethical and disrespectful. I would like a response from anyone as to what is going on and why this is taking so long. Before I provided the proper documentation I was getting immediate responses regarding this matter as soon as you verified all of my documents I stopped getting responses. The amount of money you have cost both myself and full tilt poker is in the tens of thousands at this point and I'm sure by the way you have handled this no one is going to be looking to make me happy when it is all resolved in the end. It is poor customer service and it shows why U.S. lawmakers are attempting to shut down or block institutions like yourselves. I am honestly appalled that you get away with such actions or lack there of. I want a response and I want it soon.
Hello,

Please note that we are awaiting your list of ALL accounts that you have created or controlled on Full Tilt Poker.

Please also note that we are aware that the person whose details are listed on the account is not in control of it.

Once we receive the requested list, we will be able to assist you further.

Regards,

Peter
Security
Full Tilt Poker

----------------------------------------------------------------------
Please remember never to give out your password or enter
account details over the Internet. Full Tilt Poker staff will
never ask you for your password. For your security, always
keep this information a secret.

Learn, Chat, and Play with the Pros at Full Tilt Poker
----------------------------------------------------------------------

Peter

Let me ask you something. If you were accused of a raping someone and put in jail and a judge would not let you out or even talk to you until you had turned over a list of all the people you had raped in the past even though you had never raped anybody how would that make you feel?

That is basically what you are doing to me putting me in jail with no way out.

My emails will start coming more frequently until I get regular correspondence or this is resolved.

I can see from your IP you are in Ireland and your shift seems to go from around 10am eastern until 6pm eastern so I will understand the lack of response outside of those times but inside of those times I expect regular correspondence until this is done. I have not done anything wrong so stop waiting for a fictitious list of names and lets be done with this ASAP.
Hello,

Can you please explain your relationship to the following accounts:

1) THECANDLEMAKER
2) AvacadoHead
3) woody17
4) Scumbag 4 Life

Regards,

Peter
Security
Full Tilt Poker

----------------------------------------------------------------------
Please remember never to give out your password or enter
account details over the Internet. Full Tilt Poker staff will
never ask you for your password. For your security, always
keep this information a secret.

Learn, Chat, and Play with the Pros at Full Tilt Poker
----------------------------------------------------------------------
Peter

Thank you for finally getting back to me in a manner that can move this process along. Unfortunately I do not recognize any of the names. I know this is not a good enough answer for you so I am now calling everyone I can to try and track down who these people are so I can then let you know what my connection to them is if any.

I understand the ball is in my court now and I will do everything I can to clear up this situation as soon as possible. Once again since you did get back to me I will be keeping this internal for now but please continue getting back to me in a reasonable amount of time. From my research I can see that the jobs over at PocketKings can be stressful and I do not mean to cause any undo stress to you but until now you were not responding in a way that would resolve this in any way shape or form. Now at least we can move forward in trying to clear my name.

Once again I would like to thank you for trying to move forward and I will be in contact as soon as I have any information regarding the screen names you have given me.

Peter

Well to this point I have talked to bunch of people nobody who says they are these individuals or even know these individuals but they led me in directions to try to find out why you would think I was one of them, controlled one of their accounts, or they are controlling mine, or that I have anything to do with them.

So in looking up the games these people played I found this. These results are from pokertableratings.com which I guess you would have more information than them but I know you are not willing to share this so I did my best detective work and this is what I found.

1:THECANDLEMAKER

Played as recently as September 2010 but played a lot of fixed limit holdem (which I do not play) also played a lot of smaller limit games which again I do not play. Has not been around since Sept 20, 2010

2: AvacadoHead

Jan 9, 2009 is the most recent citing I can find of this player but not only did they play FLH they also played no limit holdem and pot limit holdem, games I definitely do not play but not only played limits all over the place they played as high as $500/$1000 Omaha8 losing $43,000 in one day. If you do a simple google search you will see the story I am talking about. I may have money but I do not have money like that or I would not be living in NJ I would be in Vegas and definitely not wholesaling cars.

3: Woody17

Played 5 hands of 15/30 and nothing bigger for holdem again I cant see what these people played for other games anywhere online unless it was super high like avacadohead but I do not play holdem and I do not play as small as this person did. Has not been around since 2008

4: Scumbag 4 life

A. this persons name is offensive and for you to think I would associate with someone who would choose a name like this is offensive to me. B: the only record I can find of this individuals play or existence is a 1/2 No limit game. Doesn't sound much like me once again I do not play holdem.

So with all of that being said why would you think or even be sure as you have insinuated I was any of these people since it doesn't appear we play the same game or limits.

Then I started thinking about the fact that it must be something else. I knew you were in Ireland because I understand the way IP addresses work. Just like I knew Sean is in Canada connecting from a verizon building or something and your connection is coming through Filco. (I have deleted a paragraph here that explains my knowledge of networking and if someone read it they could use the information to cheat players)

So once again I am trying to act in good faith and work with you to show you that I am who I say I am and that this is a big misunderstanding. Im sure this is the less common result of an investigation like this but none of the accusations actually make sense in this case as I would have nothing to gain by making a new name if I had control over any of the four which you just named especially since from what I can see in the results most of them are big losing players so if I wanted to have any image it would be nice to have that as a loser rather than a new player to the site. That would work way more to my advantage. The best of these players was Scumbag 4 life whom lost $400+ where as AvacadoHead is listed as a $3,389 lifetime winner on there but lost $43,000 in one day reported elsewhere. So like I said i still do not see why you would think I would be one of these people and would just not ask if its MAC ID association which I don't know for sure if that is where this all is coming from but to this point it is my best guess based on the criteria you send to other people that they have divulged in twoplustwo forums. I found these which you told one person in this thread http://forumserver.twoplustwo.com/28...ccount-386940/

*Accounts have logged in from the same computer/IP address.
*Transfer of funds between both accounts.
*Similar information on accounts.
*Shared payment processors.

I know I do not share IP addresses with them unless ATT assigned me a similar IP I do not know how they actually assign them for cellular phone connections, it may be dynamic and reassigned just based on the tower currently connected to, the computer I may have shared as stated above. I have never made a transfer so there goes that, there cant be similar information on the accounts obviously since mine is mine, and there can not be shared payment processors. Other than that I read a thread where a husband and wife were figured to be the same person because of similar playing styles but ultimately they were shut down for getting off on one name and immediately on on another at the same table ratholing chips which I can see would be a problem. But I obviously didn't do this since they have not played since I came around and in some cases long before. I do not think I play like any of them since I do not play the same games or limits.

So if there is something else I am missing here I would be glad if you would shed some light on the situation other than that I think this case is pretty much closed and I have cleared my name. If you disagree please get back to me early in the day Wednesday so that we can get this completed today as all of my faith in your organization may not be lost yet even though it is skating on thin ice.
Hello Reggie,

Thank you for your mail,

We are continuing our investigation and will update you on the status of your account shortly,

In the interim please send us a statement for account 41482 showing all deposits to Full Tilt Poker.

Regards,

Dave
Security
Full Tilt Poker

----------------------------------------------------------------------
Please remember never to give out your password or enter
account details over the Internet. Full Tilt Poker staff will
never ask you for your password. For your security, always
keep this information a secret.

Learn, Chat, and Play with the Pros at Full Tilt Poker
----------------------------------------------------------------------

Dave

As of this morning March 2, at 9:20 AM the only payment that has come out or attempted to come out of my bank account was that original $100 that is shown on the last statement if you would like me to get a print out showing nothing has changed I will, please let me know either way so I can get that to you ASAP if needed.

Dave

I did not hear back from you but just in case it will somehow help even though nothing has come through except the first $100 I have attached a transaction history of my account from today. I am sure you can confirm with the payment processor that they have not attempted to take the rest out or that they did and it was successful but just not posted yet. Let me know if there is anything else that you need.

Hello Peter or Dave

Can you please confirm that you have received the statement yesterday and give me a timetable in this matter. That would seem like it would be simple and should be standard practice. Again I do not know why this could possibly be taking so long as it seems cut and dry to me.

I acknowledge that you have to investigate but I dont know what could take so long to investigate it has now been over ten days since this began.

Silence is not helping anyone either and it seemed like we were making progress in that respect but now it seems like the change from Peter to Dave has caused a regression. Please prove that your site actually cares about customer service and can be courteous and professional otherwise none of you deserve to be employed in this industry.

If I do not hear from you by 2pm eastern I will again start sending this every 10 minutes to every email address I can find in the company because that was the act that received the quickest response. I believe 3+ hours is adequate to respond to this original email.




Hello Reggie,

Thank you for your email.

We would very much appreciate you sending us an official printout of your bank account, thank you.

Regards,

Martin
Security
Full Tilt Poker

----------------------------------------------------------------------
Please remember never to give out your password or enter
account details over the Internet. Full Tilt Poker staff will
never ask you for your password. For your security, always
keep this information a secret.

Learn, Chat, and Play with the Pros at Full Tilt Poker
----------------------------------------------------------------------

Martin

Actually on Feb 24th I was told this was sufficient quality which was the day after I provided the first copy like this. This is all that chase bank can provide in the middle of the month as their system only generates full statements one time a month. Would it help if they printed it out on bank letterhead or notarized it? If not what would you like for me to ask them to provide.

I assure you however a copy that looks like that can only be achieved by going to the bank and having them print it out for you and I'm sure that you can confirm this by contacting a Chase bank. This has my full name and full account number on it what other bank details are you looking for? I can not provide a statement showing transactions that did not occur yet and this is something you need to take up with your processor and not myself. But either way let me know what you would like me to provide and I will provide it if it exists.

Martin

Please see previous email as I can not provide something if I do not know what to provide I would appreciate a response rather quickly as it does not seem like a difficult question to answer and I can't provide it tonight if I do not hear from you before the banks close.
Hello Reggie,

Thank you for your mail,

If you go into your bank branch they will print you a custom statement for the period we require.

Could you please also provide a statement and scan of card for each of the following cards:

4124xxxxxxx46707
4029xxxxxxx27304

As previously mentioned, we are still conducting our investigation, we apologise for any inconvenience.

Regards,

Dave
Security
Full Tilt Poker

----------------------------------------------------------------------
Please remember never to give out your password or enter
account details over the Internet. Full Tilt Poker staff will
never ask you for your password. For your security, always
keep this information a secret.

Learn, Chat, and Play with the Pros at Full Tilt Poker
----------------------------------------------------------------------

Security Personnel

I do not know if you guys do not read the actual substance to my emails but please start if you do not. As mentioned now in 4 previous emails including the one you were replying to that is the custom statement that chase bank prints out for me. That is all that they say the can print out mid month is what they tell me. How much more custom do you want it. It shows the transactions name and bank account number as I asked before but you will not answer what else do you need. I urge you to call them and have them tell you yourself if you do not believe me. As for why it does not show the second and third deposit CONTACT YOUR PAYMENT PROCESSOR AND ASK THEM WHY THEY HAVENT TAKEN OUT THE MONEY NOT ME.

As for the two cards they were those prepaid cards which someone else had on them and said they work but they did not so I do not know why they would be needed since I never actually made a successful deposit with them. They have long since been thrown away at this point anyway.

It would help if you would actually read my replies and then think of something that made sense and replied back to me so please try that this time. Information may be hitting the forums soon so I suggest you guys have a little meeting to prepare for poop storm that is going to be coming your way when everyone finds out about what is going on here.

It seems that you guys are hiding something and not me that is why you are sending me in circles telling me to get things, I get them, they are verified, then five days later are not good enough. I ask simple questions to speed this along but you ignore them and prolong it. Something is going on here and I do not like it very much and I'm sure they will not either.

hahahah

Cliffs: OP multiaccounted and chipdumped to himself for reasons unknown. FT closed his account and now he wants to enlist our help to get the money he was laundering back.

I don't know how many posts it will take for this cliffs to be appropriate, but experience tells me it will.

lol though

thx for the warning

I guess you are as much of a moron as full tilt security when it comes to reading comprehension. If you arent going to look at the posts to contribute then just dont post it really makes you look dumb.

This is addressed, the accounts they are associating me with have not been around since long before I played.

Yes, and a multi-accounter obv. wouldn't lie to anyone about any previous accounts.... pfffft. Whole story stinks like....

I dont think you guys comprehend the problems that are being shown here aside from them treating players like garbage without any evidence of wrongdoing.

Lets say I or anyone else was multiaccounting or involved in any other security related issue. For them to hold the money for an investigation they are not actively trying to resolve as soon as possible is wrong to the players being cheated as the money would go back to them.


Again make sense it will help you in life. Give one reasonable reason I would have made a new account. Dont just make a baseless accusation.

SpaceGhost is obviously a serial rapist and likes to stomp on baby ducks and suffocate children.

Makes as much sense as your accusation so it must be true.

I'll give 3 possibilities not 1.

1. Laundering stolen CCs through FT and cashout asap to get whatever you can off prior to getting caught.
2. Kiting e-checks via same method.
3. Chip dumping to others for the purpose of moving illegal/taxable/traceable funds and recieving dumps for same.

and there are about a thousand more possibilities why people MA. But I'm sure it's all a huge mistake in this case, maybe try not running $100 up to 10k in 48 hours and 600$ up to 18k in 72 hours next time, tends to set off a few flags, always assuming that any part of this whole thing is true.

Your right I did it to launder stolen credit cards but i forgot to make deposits with credit cards, then i did it to use fake echecks but I made a mistake and used my real account and then verified it, and I was chip dumping with players I never sat with.

You probably do well in school.

In fact I suggest you pursue a career as a lawyer

BTW can you get me a good deal on a car?

If you are serious yes and get me your contact info.

Read you're own posts and keep the story straight.

If you do not want to pursue that lawyer suggestion I'm sure pocketkings will put you in their security department. Your sound logic seems to be in line with their current employees and you might be just what they are looking for. Visit eee.pocketkings.ie to fill out the application.

Please just stop you really are making yourself look bad. This is for your own good.

Read the whole post dont quote out of context