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FTP checks thread FTP checks thread

07-10-2008 , 06:47 PM
Dear nickyballz

You may have become aware of a temporary issue with our check processor which has affected a small number of recent check withdrawals.

We have analyzed your recent withdrawal and determined that you are not affected by this issue. Therefore your check should clear as normal, if it has not already done so.

DATE: 07 July 2008
TRANSFER NUMBER: XXXXXXX
AMOUNT: $1700.00

If you require any further information, please reply to this email or contact checkupdate@fulltiltpoker.com.

Sincerely,

Full Tilt Poker Support
FTP checks thread Quote
07-10-2008 , 06:49 PM
free money, impressed <------
FTP checks thread Quote
07-10-2008 , 06:49 PM
I got the $ back from a June 16th check into my account along with the extra $100 bonus cash.... odd because that check is so old (compared to others in this thread) - what is the maximum time the bank has to decline the check, I think I read somewhere in this thread is it 15 business days?
FTP checks thread Quote
07-10-2008 , 06:49 PM
a recent email response on my missing check approved on 6/30.

Quote:
Dear XXXXXXX

You may have become aware of a temporary issue with our check processor which has affected a small number of recent check withdrawals.

We have analyzed your recent withdrawal and determined that you are not affected by this issue. Therefore your check should clear as normal, if it has not already done so.

DATE: 30 June 2008
TRANSFER NUMBER: 020F82D3
AMOUNT: $XXXX

If you require any further information, please reply to this email or contact checkupdate@fulltiltpoker.com.

Sincerely,

Full Tilt Poker Support
but...

Quote:
Hello XXXXXXX,

Thank you for contacting Full Tilt Poker Support in regards to your check inquiry.

We sincerely apologize for the delay in response. We have experienced an unusual spike in volume for check-related inquiries at this time, and are working hard to return to our regular response times. We thank you for your patience as we strive to provide all of our players with updated and informative responses.

We understand you are anxious to receive your funds. However, our processor has not yet updated us on the status of your check. This does not necessarily mean that it is not sent. We are in contact with them for a more recent update.

Please write back in 3-4 business days and we should have more information for you. We apologize for any inconvenience.

Regards,

Alex
Full Tilt Poker Support
btw, no bonus for me... yet.
FTP checks thread Quote
07-10-2008 , 06:50 PM
Quote:
Originally Posted by Brettster
free money, impressed <------
wait wat ???
FTP checks thread Quote
07-10-2008 , 06:50 PM
Quote:
Originally Posted by Pokeraddict
Lessons to be learned here:

1. Don't post processing names (except in extreme situations like bad checks).

2. Don't bombard their support. You just make things worse.

3. Don't request more than 1 cashout a week. In fact I wouldn't be upset if FTP went to a system where they charge you for multiple cashouts in a week. It may help avoid this situation again.
i agree...ill even forward #3 to their support...who the hell needs to withdraw a check everyday... maybe like a 5 day system or something
FTP checks thread Quote
07-10-2008 , 06:52 PM
ok, so i deposited a check from the nevada processor a while back, and it seemed to go fine, and it is still in my checking account, however fulltilt has redeposited that amount back into my ftp account, yet the check has yet to bounce...so has anyone else had the checks not bounce and what should i do or is it lol_freemonies?
FTP checks thread Quote
07-10-2008 , 06:52 PM
Quote:
Originally Posted by elstunar
ok, so i deposited a check from the nevada processor a while back, and it seemed to go fine, and it is still in my checking account, however fulltilt has redeposited that amount back into my ftp account, yet the check has yet to bounce...so has anyone else had the checks not bounce and what should i do or is it lol_freemonies?
same situation here, look a few posts up, mine was 6/16 when was yours?
FTP checks thread Quote
07-10-2008 , 06:52 PM
Quote:
Originally Posted by Pokeraddict
Lessons to be learned here:

1. Don't post processing names (except in extreme situations like bad checks).
so knat33 is banned ?
FTP checks thread Quote
07-10-2008 , 06:53 PM
SHIP THE $150

they sent the money back into my account and put 150 in there also
FTP checks thread Quote
07-10-2008 , 06:54 PM
Dear XXXXXX,

As you are aware, you were among a group of players recently affected by a problem with your check withdrawal:

DATE: 26 June 2008
TRANSFER NUMBER: XXXXXX
AMOUNT: $200.00

If you have not yet done so, please do not attempt to cash or deposit your current withdrawal check. If you have attempted to cash your check, we deeply regret any problems you have encountered.

In either case, your withdrawal amount will be returned to your Full Tilt account shortly. We know it is important that you receive your funds in a timely manner and apologize sincerely for this event, the resultant delay and for any inconvienence caused.

We have now resolved the issue and you may re-initiate a withdrawal once your balance is restored in the cashier. In the interim, please reply to this email or contact checkupdate@fulltiltpoker.com for clarification and assistance.

As a token of appreciation for your patience in this matter, we will be crediting your Full Tilt Poker account with $100 within the next 24 hours.

Thank you again for your patience and understanding.

Sincerely,

Full Tilt Poker Support
FTP checks thread Quote
07-10-2008 , 06:54 PM
They gave me a $100 bonus plus $100 free.
FTP checks thread Quote
07-10-2008 , 06:57 PM
Quote:
Originally Posted by CCx
same situation here, look a few posts up, mine was 6/16 when was yours?
my check was approved on 6/20 and deposited in bank on 7/3
FTP checks thread Quote
07-10-2008 , 06:57 PM
Quote:
Originally Posted by CCx
I got the $ back from a June 16th check into my account along with the extra $100 bonus cash.... odd because that check is so old (compared to others in this thread) - what is the maximum time the bank has to decline the check, I think I read somewhere in this thread is it 15 business days?
well I have to say that FT is taking of business.


they refunded my $1850

I got a $300 deposit bonus

+ I just received a $100 free bonus


I agree with the earlier poster about

1) not naming the processor anymore
2) not making multiple check withdrawals in a week
3) not bombarding FT with emails
FTP checks thread Quote
07-10-2008 , 06:57 PM
i wonder why i got more?
FTP checks thread Quote
07-10-2008 , 06:58 PM
Quote:
Originally Posted by Brettster
They gave me a $100 bonus plus $100 free.
i dont think it was "free". DUCY?
FTP checks thread Quote
07-10-2008 , 07:00 PM
I swear they read these posts,100 "clearable bonus not cool,but gg on the free money.Obv happy right now,need to put things in perspective though.They have made up for it,but their are serious problems with their communication in the event so far.
summary,I will play this money out,and see what happends with our new requests for cashouts
FTP checks thread Quote
07-10-2008 , 07:02 PM
Dear sluggger5x
You may have become aware of a temporary issue with our check processor which has affected a small number of recent check withdrawals.
We have analyzed your recent withdrawal and determined that you are not affected by this issue. Therefore your check should clear as normal, if it has not already done so.
DATE: 05 July 2008
TRANSFER NUMBER: xxxxxx
AMOUNT: $xxxx
If you require any further information, please reply to this email or contact checkupdate@fulltiltpoker.com.
Sincerely,
Full Tilt Poker Support


Guess no bonus. Let's see if they can get it to me within 10 business days.
FTP checks thread Quote
07-10-2008 , 07:05 PM
^Nofx.... my point exactly, the $$ they instantly deposited is obv a nice gesture on ftp's part. but in regards to shippin ur check amount back+bonus, theyre rly just givin u incentive to play more to clear the bonus. nevermind interest that u would have made in the month or so that these checks seem to be from or what ur time is worth a poker player.
FTP checks thread Quote
07-10-2008 , 07:07 PM
Quote:
Originally Posted by royce
^Nofx.... my point exactly, the $$ they instantly deposited is obv a nice gesture on ftp's part. but in regards to shippin ur check amount back+bonus, theyre rly just givin u incentive to play more to clear the bonus. nevermind interest that u would have made in the month or so that these checks seem to be from or what ur time is worth a poker player.
I agree lets see what happends with these requests
FTP checks thread Quote
07-10-2008 , 07:07 PM
they refunded my 6.24 check that didn't come and $150 extra.

is the situation cleared up, is it ok to get another check?
FTP checks thread Quote
07-10-2008 , 07:09 PM
Got it too...


Dear XXXXXXX

You may have become aware of a temporary issue with our check processor which has affected a small number of recent check withdrawals.

We have analyzed your recent withdrawal and determined that you are not affected by this issue. Therefore your check should clear as normal, if it has not already done so.

DATE: XX XXXX XX
TRANSFER NUMBER: XXXXXXX
AMOUNT: $XXXXXXX

If you require any further information, please reply to this email or contact checkupdate@fulltiltpoker.com.

Sincerely,

Full Tilt Poker Support
FTP checks thread Quote
07-10-2008 , 07:10 PM
So do we think it' safe to request a check today or what? And what about checks requested after 7/1?
FTP checks thread Quote
07-10-2008 , 07:11 PM
so i would have never received this check, right? i got the same email but want to make sure i didn't deposit some bad check.
FTP checks thread Quote
07-10-2008 , 07:11 PM
got an email explaining my issue... the check i deposited a week or so ago that is from the bad processor, hast bounced yet, but it will, it was for 1k
they put the 1k back in my account and a hundred "free money" which is to cover the bounced check fee plus some... thanks ftp!
plus a 200 unlockable bonus...and my new check i got today is from the good guys and i got an email saying that the other check i have approved but not here is from the good guys to and will be fine
al fixed up and in very quick time... 2 days is pretty quick to rectify such a big problem...which never should have happened but eh
FTP checks thread Quote

      
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