just got an email from them explaining the situation....deja vu me thinks
"Thank you for contacting Full Tilt Poker Support.
We apologize for the delay in processing your Cash Pickup withdrawal request. Our cashiers work hard to process transactions in a timely manner, and withdrawal requests are typically processed within 48 hours.
Unfortunately, we are experiencing slightly longer processing times due to a high volume of transaction requests. Rest assured your withdrawal will be processed as quickly as possible.
Withdrawals are processed in a first in, first out basis. For security reasons, some withdrawals require further investigation before they can be processed, which can make it appear that withdrawals are not processed in the order they are received.
We appreciate your patience, and if you have any further questions or concerns, please let us know."
but what I also say is there should not be any security concerns - I dont think we fit into that category
You just got a check credited back, right? That shows up as a deposit. Deposit immediately before withdrawal sends up a flag, it goes to security and waits on line over there. I'm sure as soon as someone looks at it it will be obvious what happened, and your withdrawal will be approved.
You just got a check credited back, right? That shows up as a deposit. Deposit immediately before withdrawal sends up a flag, it goes to security and waits on line over there. I'm sure as soon as someone looks at it it will be obvious what happened, and your withdrawal will be approved.
but my husband too and he hasnt deposited in forever and had nothing refunded /deposited back ...
A lot of places will act like you're the retart for not giving them private information - "everyone else does it", etc. - but stick to your guns. Find another vendor if you must.
But we're talking a matter of hours here. Days tops. Chill out. Relax. Its coming.
i know it will come... and I am chillin just dont get it.... thats why I am so aggravated.... if that was the case for me fine... but theres no reason for him to have not been approved "in order"
But we're talking a matter of hours here. Days tops. Chill out. Relax. Its coming.
y should anyone b chilling out ive been waiting for over a month and have dealt wit all their bs so having to wait longer than suggested in their email when other people have already gotten their money (some in less than 12 hours), than i have every right to bitch and complain
I've been to those hole in the wall places where they didn't have forms to fill out. My experience is I never had to give out my SS# to pick up my money. And I don't think anyone should give out their SS# for these transactions...
Last edited by Mike Haven; 07-19-2008 at 01:11 PM.
Where can you find list of places to make the pick up once it has been processed/you get reference # ? Sorry if this question has been asked before but haven't seen it from what I've read.
Once approved, is there a time period where you have to get your money? I just got approved and will be going to walmart. I've never done this before. Did you guys just go up to the customer service and there should be some form there?
Once approved, is there a time period where you have to get your money? I just got approved and will be going to walmart. I've never done this before. Did you guys just go up to the customer service and there should be some form there?
Yes, a form will be there. Fill it out. The most important thing is them entering the control number in their system. This will supply them with all the answers they need if you missed something on the form.
PLEASE DO NOT SAY ANYTHING STUPID WHILE DOING THIS. I am sure you know what I mean.
just got back from wallmart, took about 10 mins to recieve cash no fees for either of us, clerk gave friend $2500 cash in 100's and 50's, hope this stays for a long time on tilt. A++
Just got back from Wallyworld with my money. I have to give FTP credit, they said 24-48 hours to process and approve in the first e-mail, and it only took them 47.5 hours for them to come through. I guess I should never doubt their non-responsive e-mails in the future.
It will be a cold day in July before I play there again.