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WPN down part 5 WPN down part 5

10-22-2013 , 10:35 PM
back on im playing 6max PLO
10-22-2013 , 10:37 PM
back on and everything is cancelled
10-22-2013 , 10:38 PM
WPN just came back up I think... all tourneys look to be cancelled.
10-22-2013 , 10:38 PM
WPN tourneys have ended. Gg chiplead of 2kGTD. sick player refund policy. Is this real?
10-22-2013 , 10:39 PM
WTH, lost 3 places in my tourney while it was down?!
10-22-2013 , 10:42 PM
no MTT's scheduled until 6:30 AM tomorrow morning? Did I miss something?
10-22-2013 , 10:42 PM
Greetings from Black Chip Poker! It is a pleasure to be of your assistance.

We suffered a downtime during routine maintenance, we are currently working on this and also to refund to all players affected; this should be done during the next couple of hours, thank you for patience and time. We sincerely apologize for the inconveniences caused.

If you need further assistance please do not hesitate to contact us.

Jacqueline L.
Black Chip Poker Security Department
10-22-2013 , 10:42 PM
Back up
10-22-2013 , 10:44 PM
Quote:
Originally Posted by UNCGPoker
WPN tourneys have ended. Gg chiplead of 2kGTD. sick player refund policy. Is this real?
There isn't anything wrong with their policy:

Quote:
Running (after late registration has closed) –If a Multi-table tournament is in a running state and not yet in the money is cancelled, players that have been eliminated from the tournament will not receive any compensation for the tournament. Players that remain in the tournament will receive the following compensation. A. All buy-ins, rebuys and fees back. B. The remaining prize pool (all guarantees are honored) will be distributed on a percentage basis according to each players chip stack.

...

In the money - If a Multi-table Tournament is in the money and is cancelled, players that have been eliminated from the tournament will not receive any compensation for the tournament. Players that remain in the tournament will receive the following compensation: A. All remaining players will receive the next minimum payout when the tournament is cancelled B. The remaining prizepool will be distributed on a percentage basis according to each players chip stack, for example;.
10-22-2013 , 10:46 PM
Lucky people that happened to be in top 3 at the time
10-22-2013 , 10:49 PM
Wait, so since registration was over in the 2k r/a, and we were not in the money, we will get a chip chop? Is this new? If that is the case, then I am not as mad as I once was...
10-22-2013 , 10:49 PM
Quote:
Originally Posted by JamesFord
There isn't anything wrong with their policy:
Ok. Good news. Sorry read some posts earlier in the thread about their policy that must not be accurate.
10-22-2013 , 10:52 PM
Quote:
Originally Posted by UNCGPoker
Ok. Good news. Sorry read some posts earlier in the thread about their policy that must not be accurate.
That's how it had been. That if it was not in the money yet, but registration was over, then it would be your buy-in, plus the prize pool was distributed evenly amongst the remaining players.
10-22-2013 , 10:54 PM
I was just playing on Intertop and it went down on me around 10:40pm. wtf? any relations to WPN and Merge?
10-22-2013 , 11:39 PM
Quote:
Originally Posted by Deb4ser
That's how it had been. That if it was not in the money yet, but registration was over, then it would be your buy-in, plus the prize pool was distributed evenly amongst the remaining players.
[IMG]http://************/image/5oks1gmaf/[/IMG]
This is just **** amazing -- 9800 prizepool in 15k guranteed 63 get paid where the *** is the prizepool from the players that busted? why dont you ***** just refund them as well then keeping their money if you are not paying us chipchop? i mean stop stealing our money!!!!! and if you have a maintenece you ***** plan it you just dont take down people out of live tournaments!!!! i wont deposit on your site again!

Last edited by krusheDreamz; 10-22-2013 at 11:40 PM. Reason: writing more details of to which tournament
10-22-2013 , 11:52 PM
I think they refund the players that busted if it is still in late reg.
10-22-2013 , 11:53 PM
Have they paid out for the tourneys that were cancelled yet? And is there a way to see the final payout amounts for specific tourneys?
10-23-2013 , 12:13 AM
Quote:
Originally Posted by Mzungu
Have they paid out for the tourneys that were cancelled yet? And is there a way to see the final payout amounts for specific tourneys?
support replied to me via email and said they hope to have them out within the next 24-48 hours...and based on my experience from before no they do not give the details of how the money from tournaments are divided up for everybody in one place just individually...so all I can say is write down which tournaments you were in and calculate how much you were suppose to get and do the math yourself if you want to make sure they did it right...
10-23-2013 , 12:26 AM
Quote:
Originally Posted by enable2shyne
support replied to me via email and said they hope to have them out within the next 24-48 hours...and based on my experience from before no they do not give the details of how the money from tournaments are divided up for everybody in one place just individually...so all I can say is write down which tournaments you were in and calculate how much you were suppose to get and do the math yourself if you want to make sure they did it right...
Too bad that when they end the tournament, they wipe all of the information.
10-23-2013 , 12:31 AM
Quote:
Originally Posted by Deb4ser
Too bad that when they end the tournament, they wipe all of the information.
yeah it would be nice if they posted the information in the tournament lobby of the said tournament or something...that way it would all be out there for everyone to see...transparency is always nice...especially in these type of situations...
10-23-2013 , 12:44 AM
Quote:
Originally Posted by Deb4ser
Too bad that when they end the tournament, they wipe all of the information.
I took pics of my stacks and placement.
10-23-2013 , 12:53 AM
Yeah, I should have done that as well, but I was steaming too hard.

I'm definitely making sure to write down what my balance is tonight, and compare to what is there in the morning. Rakeback payments come in tomorrow too, but you can just
look in your transaction history to find out how much that is.

Just real tired of dealing with this garbage.
10-23-2013 , 12:57 AM
we all our buddy...we just wanna play poker and have the opportunity to earn some money without re-occurring problems that take us all a step back
10-23-2013 , 01:08 AM
did peeps get refunded yet?
10-23-2013 , 02:02 AM
Quote:
Originally Posted by blueshoes
did peeps get refunded yet?
I didn't get my refund yet.

      
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