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Downtime and Disconnect/Lag Issues thread Downtime and Disconnect/Lag Issues thread

12-14-2014 , 10:33 PM
Quote:
Originally Posted by IHasTehBluff
all you butthurt clowns will be back in february when they run it again, i gtd. it
Well, it depends...if the issue is internal and can be fixed...yes.

If the issue is that the site is under attack and this was sabotage....maybe.


It'll be interesting to see what comes of all this investigation into DDOS attacks and the Merge "cheater."
12-14-2014 , 10:36 PM
Quote:
Originally Posted by PotRasta
Complete success. They are on the way to the bank now.
Lmfao....I love this guy.

I can't stop loling.

Quote:
Originally Posted by tornunderware
Or Kahn the Acr butthole solider
12-14-2014 , 10:42 PM
Are you seriously going to introduce $50 on demand tournaments that need 6 people to start and give you 50 sit & crush points a pop. This is beyond ridiculous! SNG community was booming, even 9 man's were running extremely well and people that grind lower stakes had a fighting chance in the promotion. This could untimely ruin SNG grinders chances for a decent bonus from S&C without playing $50 on demand tournaments.
12-14-2014 , 10:44 PM
Quote:
Originally Posted by chrisp200
I bet most of the players eliminated, were eliminated fairly. This is completely ****ed.
this isn't relevant since no table was getting more than a few hands an hour, which is still drastically unfair because no one signed up for the tournament expecting to only get in 6 hands an hour. the actual structure of the tournament was severely compromised and either way your complaint is unjustified.

regardless, i think you are underestimating how many people got totally screwed by, for whatever reason, having a ****tier connection to the server than others.
12-14-2014 , 10:47 PM
Quote:
Originally Posted by TiftCountyHick
Are you seriously going to introduce $50 on demand tournaments that need 6 people to start and give you 50 sit & crush points a pop. This is beyond ridiculous! SNG community was booming, even 9 man's were running extremely well and people that grind lower stakes had a fighting chance in the promotion. This could untimely ruin SNG grinders chances for a decent bonus from S&C without playing $50 on demand tournaments.
ROFL yeah I see this now.

The $5 gets 5.2 points, $10 gets 5 points, $20 gets 10 points, and the $50 gets 50????

GG SNC Leader board that is insane.
12-14-2014 , 10:50 PM
If they could only fix this server lag/disconnect issue things could be great here ! Dam near hit that GTD !

Bet they crush it in February !!!
12-14-2014 , 11:08 PM
guys be patient....WPN has always been player-friendly in situations such as these(although never on this scale).

they ISSUED ALL REFUNDS IMMEDIATELY....but compensation usually takes some time to process, regardless of the site/network. so I think people need to give them some time.

i have a feeling they will give some sort of compensation to the people who feel it was an unfair.

was this a fail? yes it was...but at least they went out on a limb to try something this ambitious...something that would be really good for US poker.

give them a chance people
12-14-2014 , 11:12 PM
I'm still gonna be grinding tomorrow. Hope I don't have to play cash all day though. Normal evening tournaments gonna be ok tomorrow?
12-14-2014 , 11:15 PM
How long til we get the SNGs back up?
12-14-2014 , 11:34 PM
hahha hhaha nice Tony Romo.
12-14-2014 , 11:37 PM
least the on demands are looking lovely!!
12-15-2014 , 12:03 AM
WPN CEO addressing tonight's issue.....

http://www.twitch.tv/justsomefish72/b/599412614
12-15-2014 , 12:08 AM
I do want to say if they issue full refunds to everyone, including people that were Ko's and multiple re-entries, major props. they will gain a lot of respect and credibility in the market.
12-15-2014 , 12:20 AM
Quote:
Originally Posted by czGLoRy
I do want to say if they issue full refunds to everyone, including people that were Ko's and multiple re-entries, major props. they will gain a lot of respect and credibility in the market.
why does that deserve major props? doesn't cost them a cent to do it

If they will just refund my debit card deposit so I dont have to wait a month for a check then Ill be happy enough and play again the next time, but just refunding everyone and screwing over everyone who was still in it doesn't deserve any praise

I mean its disappointing but really not that big of a deal that it couldnt finish, but I deposited to play all of their decent sunday tournaments today and had never played there before. Im sure other people did the same. Then I only get to play 2 tournaments and the one i was there to play in the first place runs for 5+ hours and then stops as if it has never started. Im sure a lot of people did the exact same thing, and if they make it right then whatever, but if i have to wait a month and/or pay fees to get my money off then that was the first and last time I ever play WPN

Last edited by JB-nasty; 12-15-2014 at 12:31 AM.
12-15-2014 , 12:26 AM
Quote:
Originally Posted by JB-nasty
why does that deserve major props? doesn't cost them a cent to do it

If they will just refund my debit card deposit so I dont have to wait a month for a check then Ill be happy enough and play again the next time, but just refunding everyone and screwing over everyone who was still in it doesn't deserve any praise
. It will cost them a lot of money. If you did just deposit for the tournament they probably should chargeback the card for you and others in the same position for free. They did not "screw over" anyone if they are issuing full refunds, the ones who did not have any disconnection problems were at a massive advantage and were effected without bias. LAP had the same issues going on a couple of weeks ago; as did party, and both blamed the connection issues on the user and I didn't see ANY refunds being issued; let alone a blanket, cover all users, million-dollar refund.
12-15-2014 , 12:39 AM
Quote:
Originally Posted by czGLoRy
. It will cost them a lot of money. If you did just deposit for the tournament they probably should chargeback the card for you and others in the same position for free. They did not "screw over" anyone if they are issuing full refunds, the ones who did not have any disconnection problems were at a massive advantage and were effected without bias. LAP had the same issues going on a couple of weeks ago; as did party, and both blamed the connection issues on the user and I didn't see ANY refunds being issued; let alone a blanket, cover all users, million-dollar refund.
I wont complain at all if they charge back my card.

But the difference here is that they knew it was happening and ran the tournament anyway.
12-15-2014 , 12:42 AM
Quote:
Originally Posted by mythrilfox
no one signed up for the tournament expecting to only get in 6 hands an hour.
I will give you a 100 dollars if you prove to me that you only saw 6 hands per hour.
12-15-2014 , 12:44 AM
Ill still be in on feb 22nd regardless and hope they get everything worked out. As of right now though, no other USA site can touch bovada
12-15-2014 , 12:48 AM
Quote:
Originally Posted by JB-nasty
Ill still be in on feb 22nd regardless and hope they get everything worked out. As of right now though, no other USA site can touch bovada
Bovada lost me with the anonymous table thing

sketchy
12-15-2014 , 12:59 AM
Quote:
Originally Posted by ZenForest
Bovada lost me with the anonymous table thing

sketchy
I couldn't possibly care less about anonymous tables but I do wish you could make them smaller
12-15-2014 , 06:57 AM
Now the cashier is down and won't let me register for anything!

Quote:
"There was an unexpected error in this website. This may be due to a programming bug.
The current page will not load.
Close your browser, navigate back to this website, and try repeating your last action.
Try alternative methods of performing the same action.
If problems persist, contact our support.
We are sorry for the inconvenience."
Says I have a $0 balance when I try to sit at cash or reg. for MTT.
12-15-2014 , 07:30 AM
Ummm actually they did screw everyone over
Sick of seeing they did not

You advertised something and didn't deliver heck half delivered it

Pretty much getting screwed over

I am still waiting on refunds from last week
I was told to wait after this event was over as they were busy... Guess they will be even busier


So funny since when is trying good enough or all of you from the blue ribbon gen

I say they pull the plug and get their **** straight
I for one am sick if being a free beta tester for them heck actually paying to test for them
12-15-2014 , 07:34 AM
Quote:
Originally Posted by Ace King 61
Now the cashier is down and won't let me register for anything!



Says I have a $0 balance when I try to sit at cash or reg. for MTT.
i just woke up and am having the same issue. cashier will not load(get that message you mentioned) and when i attempt to sit at a table my balance says $0.
12-15-2014 , 07:42 AM
Quote:
Originally Posted by Ace King 61
Now the cashier is down and won't let me register for anything!



Says I have a $0 balance when I try to sit at cash or reg. for MTT.
Same things for me.
Support says They cant do anything about it.

Got 2 emails back last night from security regarding my issues of compensation for a Milly satellite that went bezerk right at 3PM yesterday. Neither one of them gave any information, even 1 email said "I need more information from you" but never told me what to tell them. And this is what I sent to them:

"I am seeking compensation for the tournament is # 1983133. It was a $1million satellite 1 seat OD turbo r/a. I was 2nd in chips around 3, roughly after the million started. Then my table started to lag. I couldn't see my cards 4 or 5 handed. Then 3 handed I get blinded out even tho I was still in 2nd. Seen cards for 3 hands 3 handed but then went blank again and the chip leader blinded us both out until I got 3rd and other guy got second. I feel I should be getting more than just a refund as my equity for the $434 that second got is much greater."

Also sent them my Username and Other personal information.

Its like their all uneducated peasants the few support people ive talked to the past few days ... And all the WPN people on this site who promised to be around yesterday for the entire day of course were nowhere to be found. What a joke.

      
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